Customer Reviews for Rite Way Foods
(U-Haul Neighborhood Dealer)

92 reviews

2222 Hightower Rd   Ball Ground, GA 30107

(770) 735-1762

Office Hours

  • Mon-Fri: 6:30 am–10 pm
  • Sat: 7 am–10 pm
  • Sun: 7:30 am–8 pm

Services at this Location:

Contact Us

(770) 735-1762

2222 Hightower Rd
Ball Ground, GA 30107

Services at this Location:

Office Hours

  • Mon-Fri: 6:30 am–10 pm
  • Sat: 7 am–10 pm
  • Sun: 7:30 am–8 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

They gave me truck with poor condition and doesn't have fuel lid on it. When i called customer care about fuel lid they send me to different locations and it wasted me one day. I went to 3 locations,in first location the owner was rude on call when i said uhaul refered me this location for collecting fuel cap. Last location owner was nice and help us.

Venkat Katta 
Rating:
1.0

I was over charged and I will never use uhaul again

Emmanuel Jefferson 
Rating:
5.0

A+

Blake Porter 
Rating:
5.0

Great location and customer service.

rauzet gitungo 
Rating:
5.0

Easy return

Chris Mcpherson 
Rating:
3.0

Customer did not leave a comment.

Christal ALLEN 
Rating:
5.0

Great Service! Easily helped me with a small problem. I will use again!

Rosemary B Metscher 
Rating:
2.0

Individual should be responsible for trailer at drop off, no room to park. While we at the location, waiting for our cab to come pick us up, individual "stalked" around us outside after truck and trailer turn in.

Jack Blubaugh 
Rating:
5.0

Customer did not leave a comment.

Tim Carroll 
Rating:
5.0

Thank you

ROBERT WALSH 
Rating:
2.0

Not helpful. Clueless

Kirk Howard 
Rating:
5.0

Customer did not leave a comment.

Rip Steele 
Rating:
5.0

Awesome service.

Ronnie Holcomb 
Rating:
5.0

Customer did not leave a comment.

Chad Hugo 
Rating:
5.0

Customer did not leave a comment.

trent norman 
Rating:
2.0

Your network of dealers are not consistent in their delivery of services. You have an online system that we frequently use for convenience and in many cases picking up a trailer or truck is an ordeal. Sometimes they even have to re-enter our information after we have filled out all th information online. We rented the same 15 foot truck two days in a row and they did not check mileage or gas writing the numbers on a napkin. This resulted in over charging mileage which we are trying to fix this week. This is 2022 and every dealer at a.minimum should have an IPAD, laptop.or PC with a reliable internet connection to service their clients. Good corporations have processes and procedures that all dealers should adhere to guarantee quick and accurate sales along with ensuring no matter where a customer goes they have the same experience. This is not isolated to just this store it is systematic issue with how Uhaul interacts with thier vendors and ultimatley their clients. We are a small business ourselves and if we ran it this way, we would be out of business. Thank you for.prompt attention to these issues.

Jeffrey Feeney 
Rating:
5.0

Customer did not leave a comment.

Steve Paulin 
Rating:
1.0

Personnel are very impersonal, don’t help with anything outside, don’t know how to say thank you or show appreciation for the business

MICHAEL FISHER 
Rating:
1.0

Personnel here poor manners and unprofessional. Method of greeting a customer, handling and helping was poor not the I haul way

MICHAEL FISHER 
Rating:
4.0

Facility was small and a little hard to navigate. Otherwise it was good.

CHARLES SHOEMAKER 
Rating:
4.0

The mobile was messy. Needs streamlining, like give a list of pictures you need. I had to go back and forth to take pictures.

Paul Hanratty 
Rating:
5.0

Customer did not leave a comment.

Cindy Brown 
Rating:
2.0

Customer did not leave a comment.

Jon Leach 
Rating:
3.0

Customer did not leave a comment.

Leonard Brown 
Rating:
5.0

Customer did not leave a comment.

CHARLIE ATTAWAY 
Rating:
5.0

Customer did not leave a comment.

Arjan Van 
Rating:
5.0

Customer did not leave a comment.

Stephen Eastabrooks 
Rating:
3.0

Customer did not leave a comment.

Austin Blackwell 
Rating:
5.0

Customer did not leave a comment.

Patrica Devitt 
Rating:
4.0

This location did very well. However, the location at 11240 Cumming Hwy, Canton, GA was REALLY BAD!! Reserved a truck about 12 days in advance, then called 5 days ahead to confirm reservation and was told all was well. But when I showed up to pick up the truck I was told that I did not have the truck reserved, but someone else did. That is how I rented from the Ballground location. Had people waiting to help with a move, but had to find a truck, and the one I found was actually too small. Not a good experience at Canton location, but good at Ball Ground. Thank you.

WAYNE BARRON 
Rating:
5.0

Customer did not leave a comment.

Teresa Page 
Rating:
4.0

Nice guy but the facility was littered/old/dingy.

Edwin Combs 
Rating:
4.0

Customer did not leave a comment.

CHARLESA MUSGROVE 
Rating:
5.0

Much better than the service we received at the Keith Bridge Location, where Kyle did not do or help in any way. This gentleman got an extension of the wire so that the cable would be long enough to light up our hitch from our van, took a picture to make sure the connections were all correct, and was very polite. Will do anything rather than use the Keith Bridge location again.

William Robinson 
Rating:
3.0

Customer did not leave a comment.

Phil Spring 
Rating:
4.0

Customer did not leave a comment.

Clifford Brannon 
Rating:
3.0

Customer did not leave a comment.

Michael Maley 
Rating:
1.0

The Bath room was out of order, she could not speak good English and had to wait on him to come back, We pre ordered blankets and needed straps. they had nothing a Real Joke I guess yall will let any one be a dealer I have used UHAUL FOR YEARS It was a bad moving experance at least the truck was clean.

josh Jones 
Rating:
4.0

Customer did not leave a comment.

Sam Lee 
Rating:
3.0

Make the trailers easier to load and unload with a crank Jack for loading and unloading from the hitch.

Timothy Cobble 
Rating:
1.0

The truck was not available on time, it was being used by a neighbor to haul hay. The truck was full of hay, both in the box and the cab.

William Dorrough 
Rating:
1.0

Manager for area was awful rude disrespectful will never use again ! Or recommend will tell every one on every social media account not to use because way he treats his customer!

Robert Allen 
Rating:
5.0

Customer did not leave a comment.

DAVE SAVAGE 
Rating:
3.0

Customer did not leave a comment.

ERNEST KOONE 
Rating:
3.0

Customer did not leave a comment.

Melissa Moore 
Rating:
3.0

Nothing. Works great as is.

DAVE SAVAGE 
Rating:
1.0

Owner wasn't present, store employee got me in touch with the Uhaul rep everything afterwards great

Robert Davis 
Rating:
4.0

Friendly and helpful. Location was good for us. It was a gas station but that was all we needed to drop off the rental.

Steve Harrington 
Rating:
3.0

This gentleman was not as happy as the one in Griffin but we all have bad days. He did his job and we left. It was ok.

Diana Yocum 
Rating:
5.0

Customer did not leave a comment.

Brian Gould 
Rating:
5.0

Customer did not leave a comment.

desere marut 
Rating:
5.0

I was extremely pleased with the service here.

Angi Hargett 
Rating:
5.0

Customer did not leave a comment.

Brian Masso 
Rating:
2.0

Trucks air conditioner did not work and it was very dirty and grimmy in cab. Windshield covered with bugs.

Ken Warriner 
Rating:
3.0

Owner was not present for check-in which made me a bit nervous; the attendant told me it would be done when the owner arrived.. True to his word, check in was accomplished later, so all is well.

ERNEST KOONE 
Rating:
5.0

Customer did not leave a comment.

Brittney Antkowiak 
Rating:
5.0

Easy pick up and drop off would use again. Nice trailer worked great.

Michael Vestal 
Rating:
5.0

Customer did not leave a comment.

Linda Bruce 
Rating:
4.0

Customer did not leave a comment.

tony crowe 
Rating:
3.0

Customer did not leave a comment.

Mitch Franklin 
Rating:
5.0

Family run gas station with nice people. I had a little problem with U-haul saying I was being upgraded for free but forgot to tell the gas station. The son of the family business took care of it in less than 5 minutes and I was on my way. Would highly recommend. Good customer service is hard to find and these people were great.

Jason Deas 
Rating:
5.0

Customer did not leave a comment.

Troy Brown 
Rating:
4.0

Customer did not leave a comment.

William Bina 
Rating:
5.0

Customer did not leave a comment.

Don Apple 
Rating:
5.0

Perhaps some WD-40 on the ball locking mechanism each time prior to going out.

Arthur Shand 
Rating:
2.0

Rental was scheduled for 7:00 am. No one was at the location until almost 8:00.

Stephen Penley 
Rating:
5.0

Customer did not leave a comment.

thomas owens 
Rating:
4.0

Customer did not leave a comment.

BILL STEVENS 
Rating:
3.0

Customer did not leave a comment.

Jordan Hughes 
Rating:
4.0

Customer did not leave a comment.

Bill Stevens 
Rating:
4.0

Customer did not leave a comment.

GINA EVANS 
Rating:
4.0

Nothing, was glad even though the internet was down to do the rental contract, the mgr. called his mgr. and we did over phone, GOOD !, Thank you, I did not have time to waste, car was broke down and had to get moved to a repair shop.

STEVE TIDD 
Rating:
5.0

Customer did not leave a comment.

Mark Holmes 
Rating:
5.0

Customer did not leave a comment.

Mark Holmes 
Rating:
4.0

Customer did not leave a comment.

JAMES SATTERFIELD 
Rating:
5.0

Customer did not leave a comment.

THOMAS MARTIN 
Rating:
5.0

Customer did not leave a comment.

JEFFREY Sandlin 
Rating:
4.0

Customer did not leave a comment.

CHEROKEE FEED 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

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