Truck was not there when we arrived even though I had called to confirm the night before. We were sent to another location at 4 am, which was in an unsafe area. The truck was fine but it was impossible to return the vehicle and when I called to complete the process, it took over 2 hours and there seemed to be multiple problems with cell service in that location. THEN, even though I paid the parking ticket received in NYC, Uhaul claimed I did not, even though it should have been very easy to call the City and find out if it was paid. Instead, they made me go through my bank records to find proof of payment. Terrible service. Would not recommend.Michelle T.
Customer Reviews for Reyes Party Rental Corp
(Distribuidor de U-Haul del vecindario)
Brentwood, NY 11717
Services at this Location:
- Lun.-mar.: 12 p. m. - 6:30 p. m.
- Mié.: cerrado
- Mar. - vie.: 12 p. m. - 6:30 p. m.
- Sáb.- dom.: 9 a. m. - 5 p. m.
- Devolución del cliente 24 horas
- habla español
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.TONIA P.
El cliente no dejó un comentario.JAIMEISABEL A.
El cliente no dejó un comentario.keith D.
Muy buenoElmer B.
El cliente no dejó un comentario.Xavier W.
El cliente no dejó un comentario.HEATHERANNE K.
El cliente no dejó un comentario.Ashley G.
El cliente no dejó un comentario.Andrew D.
The reservation was for a 10am pick up the location does not open until 11. I was in the pouring rain waiting for at least a half an hour until the rep arrived which was earlier then his normal opening time thankfully. The truck was clean but had horrible brakes and a grinding sound when you tried to accelerate after being stopped. Lots of stops, the half dozen moving blankets I requested were not there so had to go buy towels as an extra expense as were moving furniture that's needed a cushion. Overall my worst day of dealing w uhaul lots of miscommunication between uahul and their partner at party rental about the order the timing etcJoseph J.
El cliente no dejó un comentario.NAKITAJERON H.
El cliente no dejó un comentario.Matthew B.
Ordered a 17' truck at 8am at a different location and I must thank Ryan for finding me this truck at 11am and checking me in online but I never wanted get the safemove option as I rent out from you guys weekly and he said he would credit me $50 for the reservation guarantee for a future rental. Number is 631-836-2614. Please text me there or email me voucherALEXANDERGABRIEL M.
El cliente no dejó un comentario.Ronald F.
El cliente no dejó un comentario.WENDYJ A.
Only the pick up and drop off is a little to longBraulio B.