Truck was not there when we arrived even though I had called to confirm the night before. We were sent to another location at 4 am, which was in an unsafe area. The truck was fine but it was impossible to return the vehicle and when I called to complete the process, it took over 2 hours and there seemed to be multiple problems with cell service in that location. THEN, even though I paid the parking ticket received in NYC, Uhaul claimed I did not, even though it should have been very easy to call the City and find out if it was paid. Instead, they made me go through my bank records to find proof of payment. Terrible service. Would not recommend.
Michelle T.
Customer Reviews for Reyes Party Rental Corp
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Muy bueno
Elmer B.The reservation was for a 10am pick up the location does not open until 11. I was in the pouring rain waiting for at least a half an hour until the rep arrived which was earlier then his normal opening time thankfully. The truck was clean but had horrible brakes and a grinding sound when you tried to accelerate after being stopped. Lots of stops, the half dozen moving blankets I requested were not there so had to go buy towels as an extra expense as were moving furniture that's needed a cushion. Overall my worst day of dealing w uhaul lots of miscommunication between uahul and their partner at party rental about the order the timing etc
Joseph J.Ordered a 17' truck at 8am at a different location and I must thank Ryan for finding me this truck at 11am and checking me in online but I never wanted get the safemove option as I rent out from you guys weekly and he said he would credit me $50 for the reservation guarantee for a future rental. Number is 631-836-2614. Please text me there or email me voucher
ALEXANDERGABRIEL M.Only the pick up and drop off is a little to long
Braulio B.