Customer did not leave a comment.shanda R.
Customer Reviews for Reverse The Door Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Paul E.
Worst experience ever, clerk never closed out rental, charged my card over $1000 !!! called 3 times to clear upTOM W.
Customer did not leave a comment.Robert M.
Easy rental processBianca V.
Advance notice that there is no one there would help . It's also necessary to return on line so make sure you have internet and smart phone etc .gerry C.
Customer did not leave a comment.Mark G.
No one there. Not a LEGITIMATE business. Called phone number waited a hour no return phone call. Had to pay a neighboring business employee to help guide Prius off off car carrier.Joseph B.
Customer did not leave a comment.Giovanni G.
No one was physically available/present at pick up or return of the trailer. I was overcharged for the rental. I rented it for 3 days and was charged for 8 days. I notified "Reverse The Door Inc" and was told it would be taken care of, but it was not. I had to call U-Haul's 800 number to resolve the problem.Kyle J.
Office was closed when I arrived to pick up on Saturday at my scheduled time. Had to wait for the owner of business to show up to get me the keys and told me my reservation was cancelled. Property was closed and gate locked when I returned the truck for drop off. I had to keep the truck for 2 days in my driveway and got charged for the extra mileage and gas.Anthony D.
Customer did not leave a comment.DAVID G.
After hour instructions did not work. No recourse but to drop key in unlocked box no I'd or account #.GERALDINE B.
Provide info regarding the trailer needed by first-time renters: 1. What size ball is required? 2. Notification that there is no jack at the hitch. (Fortunately we were able to scrounge up some scrap lumber at the lot to use as a lever.)TERRY S.
Customer did not leave a comment.Becky D.
Close this location.Dennis W.
Make sure you do the online return, while at the drop off location.MICHAEL C.
Customer did not leave a comment.STEPHEN M.
Customer did not leave a comment.Luz Eneida P.
Customer did not leave a comment.Kevin J.
Customer did not leave a comment.zachery H.