Customer Reviews for Republic Sales & Service
(U-Haul Neighborhood Dealer)

79 reviews

16278 N Hwy 21   Republic, WA 99166

(509) 207-4662

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(509) 207-4662

16278 N Hwy 21
Republic, WA 99166

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

This is one of the better Uhaul locations I've used. Helpful people and a clean location.

Bill K 
Rating:
5.0

Customer did not leave a comment.

marvin m 
Rating:
5.0

Customer did not leave a comment.

Shannon J 
Rating:
5.0

Customer did not leave a comment.

William R 
Rating:
5.0

The people were very friendly and helpful!

caleb m 
Rating:
3.0

Customer did not leave a comment.

richard f 
Rating:
5.0

Customer did not leave a comment.

Alex B 
Rating:
5.0

Customer did not leave a comment.

LANCE A 
Rating:
5.0

Customer did not leave a comment.

michael h 
Rating:
5.0

Customer did not leave a comment.

Bill K 
Rating:
4.0

Customer did not leave a comment.

Josey C 
Rating:
5.0

Customer did not leave a comment.

Jonathan L 
Rating:
5.0

Customer did not leave a comment.

Bill K 
Rating:
5.0

Customer did not leave a comment.

KEN M 
Rating:
3.0

No one was there for uhaul. Others businesses personnel helped.

Kelly L 
Rating:
5.0

Customer did not leave a comment.

Steven S 
Rating:
5.0

Customer did not leave a comment.

John B 
Rating:
5.0

Customer did not leave a comment.

Edgar O 
Rating:
5.0

Customer did not leave a comment.

Susan G 
Rating:
5.0

Customer did not leave a comment.

Frank J 
Rating:
5.0

Reccomend downloading your app for mobile pick up

bob d 
Rating:
2.0

Have [Real! trucks.!!!!] Other then that, you guys, were amazing!! You mite want to consider chains (Real chains) lots of Mountains around you !!! People that need a vehicle/ truck like yours!!! Need, real chains, and( four wheel drive !!!.)...blah blah blah!!!!!! Camille

Camille W 
Rating:
3.0

Customer did not leave a comment.

Gregory S 
Rating:
5.0

Agent is friendly and welcoming!!

Larry S 
Rating:
3.0

Customer did not leave a comment.

joel f 
Rating:
5.0

Customer did not leave a comment.

Shawn M 
Rating:
5.0

I was treated like a a one customer and

Luis T 
Rating:
4.0

Excellent experience.

KEN M 
Rating:
5.0

Customer did not leave a comment.

KEN M 
Rating:
5.0

Customer did not leave a comment.

Greg H 
Rating:
5.0

Customer did not leave a comment.

Wayne C 
Rating:
5.0

All good

John W 
Rating:
5.0

Absolutely professional and very understanding of when we needed the 26ft truck. Thank you!!

darrell f 
Rating:
5.0

Fast, friendly service and very helpful staff.

Monica S 
Rating:
5.0

Customer did not leave a comment.

JOHAN V 
Rating:
5.0

Customer did not leave a comment.

Scott H 
Rating:
5.0

Customer did not leave a comment.

victor d 
Rating:
5.0

Customer did not leave a comment.

carla r 
Rating:
5.0

Customer did not leave a comment.

carla r 
Rating:
5.0

Customer did not leave a comment.

Jim F 
Rating:
5.0

Very helpful, efficient and cordial

STEVEN V 
Rating:
5.0

Facility was closed and completed online check in.

Larry S 
Rating:
5.0

Gordon was so proactively helpful, I can't think of anything more he could have done.

Linda S 
Rating:
5.0

Customer did not leave a comment.

Nathan F 
Rating:
5.0

Customer did not leave a comment.

Jeremy G 
Rating:
5.0

Finding the right size Uhaul was a problem

Cory D 
Rating:
4.0

Customer did not leave a comment.

Lynn S 
Rating:
5.0

Customer did not leave a comment.

Jessica W 
Rating:
5.0

Quick service. Very pleasant.

Frank J 
Rating:
3.0

Ordered a 20 ' truck, got a 15 ft plus trailer, which complicated things. Staff was helpful.

Marsha M 
Rating:
5.0

Helpful staff. Great service.

Jason R 
Rating:
5.0

Customer did not leave a comment.

Amber G 
Rating:
5.0

Was so nice just to hook and go the best we have had Republic saw shop A number 1

Randy K 
Rating:
5.0

Customer did not leave a comment.

Blann H 
Rating:
1.0

Give correct information about costs and do not charge for insurance if customer does not request it. My experience cost two and half times what I was quoted. I was forced to rent the trailer for 48 hours, only needed 24, was told it would be adjusted at the drop site, it was not. The whole experience was a scam without any remedy. F U U-Haul, u won't get me twice.

Louis K 
Rating:
1.0

This was one of the most horrible experiences I could imagine. Please listen to the 2+ hours of conversation I've had with uhaul representatives who were accusatory, blaming, finger pointing, defensive, and rude. The worst ever. The entire experience was the absolute worst.

April B 
Rating:
1.0

Get your managers 2 stop telling people 2 different prices. Was told 1 price at my pick-up location dop of told another. Called your corporate # and they told me 2 different things. Your a joke of a company never using u again.

Brandon C 
Rating:
5.0

Customer did not leave a comment.

Tom N 
Rating:
5.0

Thank you for your services.

justine b 
Rating:
5.0

Customer did not leave a comment.

Susan H 
Rating:
5.0

Customer did not leave a comment.

David W 
Rating:
5.0

Appreciated the business' flexibility allowing me to pick up my truck one day early AND swapping it for a larger one when I realized I needed something bigger. They walked me through the truck's operation thoroughly so I felt completely comfortable driving and loading it.

Robin R 
Rating:
4.0

Customer did not leave a comment.

Vicki c 
Rating:
5.0

Customer did not leave a comment.

betty p 
Rating:
5.0

All was good

JODENE M 
Rating:
5.0

They do an excellent job, best uhaul place anywhere

BRETT W 
Rating:
5.0

Gordon at Republic s&s is top notch! ……& Thank you U haul for helping us so much !!

Blann H 
Rating:
4.0

Customer did not leave a comment.

DANIEL W 
Rating:
5.0

Customer did not leave a comment.

Pam M 
Rating:
5.0

The gentleman at the republic drop off was very nice and very professional. He made it very simple and fast to drop off trailer. I would definitely recommend this place. Best u haul establishment I have ever been to.

MICHAEL B 
Rating:
5.0

The U-haul agent was helpful and willing to accommodate last minute changes to reservation with regard to choice of moving truck.

Ryan R 
Rating:
5.0

Best U Haul experience I've ever had, Gordon does an outstanding job

Brett N 
Rating:
5.0

Nothing, Gordon does an excellent job, very helpful.

Brett N 
Rating:
3.0

We had a uhaul reserved in Omak. They called me and said the truck was ready to pick up. I had to drive 35 miles to pick the truck up. When I got there I found out it had been cancelled for some reason. We ended up having to drive over 100 miles to Republic just to find another truck.

Philip L 
Rating:
5.0

Great turn in experience

Robert K 
Rating:
4.0

I did not interact with a person, just dropped the truck off.

Barbara B 
Rating:
4.0

Customer did not leave a comment.

DAVID J 
Rating:
5.0

not a thing

Marvin F 
Rating:
3.0

The manager of the location was new to Uhaul. He reached out to us in advance after I called him and worked with us well to ensure we could pick up the trailer at his location in SPITE of the fact that Uhaul centra; services never called me as promised to verify the pickup location, as was promised in the original contract. Because he was new to the business there were some glitches, and he had limited accessories but we got the trailer.

NANCY M 
No reviews have been submitted for this location.

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