Customer Reviews for Rent Fast and Friendly
(U-Haul Neighborhood Dealer)

30 reviews

704 N Gilchrist Ave   Tampa, FL 33606
(Corner of Cass St & Willow)

(813) 254-0177

Location Hours

  • Mon-Sat: 8:30 am - 3 pm
  • Sun: 8:30 am - 1 pm

Services at this Location:

Contact Us

(813) 254-0177

704 N Gilchrist Ave
Tampa, FL 33606
(Corner of Cass St & Willow)

Services at this Location:

Location Hours

  • Mon-Sat: 8:30 am - 3 pm
  • Sun: 8:30 am - 1 pm
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Kaleb G. 
Rating:
2.0

Was not provided the equipment I ordered (wrong dolly) and equipment was dispatched 5 hours before I picked it up, not providing me ability to provide pictures through the App code f expiating damage to the truck. Vehicle had severe “wobble” in speeds excess of 50 mph making is almost unsafe to drive on the interstate

Darren W. 
Rating:
2.0

Too dark at night. I also was given they wrong key and had I find the truck it belonged to.

Gregory B. 
Rating:
4.0

Customer did not leave a comment.

Jack S. 
Rating:
3.0

The truck was clean and engine well maintained, but the cab had not been vacuumed. The self-service was a little difficult, but the person on chat was helpful.

Larry D. 
Rating:
4.0

Answer your phone instead of ALWAYS letting it go to vm and not returning messages.

Kenneth B. 
Rating:
5.0

Customer did not leave a comment.

EDGAR C. 
Rating:
1.0

No one was at the drop off site on a Saturday afternoon. Terrible service and will never use Uhaul again.

ROBERT S. 
Rating:
5.0

Very good service easy to work with

Benny G. 
Rating:
3.0

Customer did not leave a comment.

Samuel S. 
Rating:
3.0

I will never do self pick up and drop off again. When I dropped off, I kept getting an error message while uploading odometer picture. I tried for 30 minutes until calling uhaul for help. I was on hold for 30 minutes, never spoke to anyone. Eventually my friend came and we tried on her phone and it worked. The app must not be compatible with androids..

Holly D. 
Rating:
5.0

I requested 2 dollies and blankets and the Uhaul did not come with any of the requested equipment. Recommend having a separate area for equipment.

Rachel L. 
Rating:
3.0

I signed up for checking out a vehicle with a representative during business hours but nobody was at the location when I showed up. The low fuel light was on when I picked up the vehicle, and even though I returned it with more gas than I got it with I was charged for fuel, the cabin was not very clean when we picked up the vehicle.

HOWARD G. 
Rating:
5.0

Customer did not leave a comment.

TOM Z. 
Rating:
4.0

Customer did not leave a comment.

Terry G. 
Rating:
5.0

Friendly, professional & prompt

Michael B. 
Rating:
5.0

Customer did not leave a comment.

DARIN G. 
Rating:
5.0

Fix the online check in or get rid of it.

RONALD S. 
Rating:
5.0

The man who was there was very helpful.

Andrea E. 
Rating:
3.0

Customer did not leave a comment.

Nicole C. 
Rating:
5.0

Customer did not leave a comment.

MARIE S. 
Rating:
2.0

Despite the gauge showing full, the has tank was not full. I only drive the truck 20 miles, but had to put over 5 gallons of gas in to fill the tank. Also, the location is very small and there is no customer parking available.

Jay J. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER P. 
Rating:
5.0

Brian was incredible to work with! Helpful, honest and very accommodating. He made this move go very smooth! Thank you for your professionalism.

Jodi C. 
Rating:
3.0

Customer did not leave a comment.

Gregory L. 
Rating:
3.0

No one was there to receive the truck. I have no opinion on this location.

Walter D. 
Rating:
2.0

I was overcharged for a “cleaning fee” I left some small things(dry, that can easily be tossed in the trash) Instead of the normal $20 cleaning fee They're trying to charge me $85 As if I wouldn't notice

Timothy F. 
Rating:
3.0

This was a shack in the middle of a neighborhood with no-one onsite to help. I was able to use the U-Haul online check-in website to check in the equipment. The site was very well done and easy to use.

Michael A. 
Rating:
5.0

Friendly service. Fast experience.

BRYAN G. 
Rating:
5.0

Great people. Fast!

BRYAN G. 
No reviews have been submitted for this location.

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