Customer Reviews for Reds Tire Shop
(U-Haul Neighborhood Dealer)

58 reviews

844 Grand Ave   Bacliff, TX 77518

(281) 336-0121

Office Hours

  • Mon-Fri: 9:30 am–4:30 pm
  • Sat: 9:30 am–3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(281) 336-0121

844 Grand Ave
Bacliff, TX 77518

Services at this Location:

Office Hours

  • Mon-Fri: 9:30 am–4:30 pm
  • Sat: 9:30 am–3 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Shari Bryer 
Rating:
5.0

Fast and Friendly. This is my 4th or 5th time renting from this location.

Bhagmattee RAMOUTAR 
Rating:
5.0

Great customers service. Local and easy to access.

Yvonne Manis 
Rating:
5.0

Very Attentive and Helpful

Joseph Hysong 
Rating:
5.0

Very accommodating and easy to deal with. Keep up the good work

Wayne Winfield 
Rating:
5.0

Customer did not leave a comment.

RYAN ALSULTANI 
Rating:
3.0

It was fine service would definitely recommend to friends and family

Garlen Basye 
Rating:
5.0

Customer did not leave a comment.

Sherry Ramoutar 
Rating:
3.0

I brought the U-Haul back a day early but I didn't see nothing about no refund coming back to me

leilani gallaway 
Rating:
5.0

Customer did not leave a comment.

Tommy Tramell 
Rating:
3.0

Customer did not leave a comment.

Darin Wilson 
Rating:
5.0

Customer did not leave a comment.

CRISTO CRUZ 
Rating:
5.0

Customer did not leave a comment.

Ricky Gatlin 
Rating:
3.0

Customer did not leave a comment.

Jeff Wright 
Rating:
1.0

The attendant did not tighten the tongue on the ball. As a result, the trailer became unhooked on the freeway. It banged my car, only holding by the chains. This could have killed somebody. An attorney friend of mine wanted to sue your company, but I am not litigious. that franchise should be revoked before something tragic happens

Christian Vandaele 
Rating:
5.0

Customer did not leave a comment.

Mike Miller 
Rating:
5.0

Excellent service.

Bhagmattee RAMOUTAR 
Rating:
5.0

Very quick and easy

Mark Harrison 
Rating:
4.0

Customer did not leave a comment.

Debra Fox 
Rating:
4.0

Customer service was friendly and prompt.

Phillip Brown 
Rating:
5.0

Customer did not leave a comment.

JOSHUA BLANK 
Rating:
5.0

Customer did not leave a comment.

Don Harris 
Rating:
4.0

Customer did not leave a comment.

Laura Smith 
Rating:
3.0

Customer did not leave a comment.

Paul Hewitt 
Rating:
4.0

Customer did not leave a comment.

Jeff Caverly 
Rating:
2.0

provide people to assist with unhooking trailer

DONALD HASSELL 
Rating:
5.0

Great trailer and great customer service

Andy Culkin 
Rating:
5.0

Truck. Is not in good shape

jana Porterfield 
Rating:
5.0

Nothing! EXCELLENT SERVICE!

Bhagmattee RAMOUTAR 
Rating:
5.0

Customer did not leave a comment.

Solio Berrera 
Rating:
5.0

Convenient and quick. Great service!

Toby Smith 
Rating:
5.0

100% satisfied with the service I received here. I will definitely return again. They went through the details of the rental and what was expected when returning the Uhaul. Extremely satisfied with my Uhaul rental.

Indarjit Ramoutar 
Rating:
5.0

Very satisfied with the service I received. I've Read the negative comments and I'm sure those are on sided views. The woman here is very helpful. Easy truck rental. It states what the fees are for less fuel.. So make sure you fill it back up!!! They run a regular Buisness here also. Grow up ppl!

Indarjit Ramoutar 
Rating:
5.0

Customer did not leave a comment.

Jeff Gruber 
Rating:
4.0

Customer did not leave a comment.

Reginald Bethley 
Rating:
5.0

Had excellent service

Stephen Whynot 
Rating:
5.0

Too easy

GABRIEL ORTIZSANCHEZ 
Rating:
1.0

Train staff on how to treat customers especially military veterans.

Barbaros Fox 
Rating:
2.0

Driver side break light is not working, after manager. Replaced cord it still wasn’t working. We had to drive 750 miles with it still not working. Manager stated it was my trucks plug that was the issue. We have never had an issue with any other trailer in the past!

Amanda Steele 
Rating:
4.0

Customer did not leave a comment.

Lee McMillian 
Rating:
5.0

Customer did not leave a comment.

laura mchenry 
Rating:
5.0

Customer did not leave a comment.

Indarjit Ramoutar 
Rating:
5.0

Customer did not leave a comment.

BorysM Orryshchyn 
Rating:
5.0

Very friendly and helpful folks

Rodney Herman 
Rating:
5.0

Customer did not leave a comment.

Keith Voris 
Rating:
5.0

Customer did not leave a comment.

Rhoads Robert 
Rating:
3.0

Customer did not leave a comment.

Steven Ose 
Rating:
5.0

Customer did not leave a comment.

Peter Donzello 
Rating:
1.0

Please cease ALL Uhaul rental services with this location. I've rented MANY Uhauls in my lifetime and I have never had such a HORRIFYING experience in my life trying to get this truck. Not only that, but when I returned the vehicle I was grossly overcharged for gas even though I had photographic proof it was at the same level as when I received the truck. When I brought this up I was treated horribly by the staff and they were incredibly unprofessional throughout the whole process. I will use Uhaul again but I will NEVER visit this location ever again!

Megan Searcy 
Rating:
5.0

Customer did not leave a comment.

Hanna Hill 
Rating:
5.0

Customer did not leave a comment.

Tyler Day 
Rating:
2.0

The pick-up location made no effort to have the number of blankets I pre-ordered available and the agent told me I could call other sites. Also, the agent arrived late to check me in.

JAMES WHITEHEAD 
Rating:
4.0

I really dislike the "meaningful assurance" phone calls that U-haul makes. This is ridiculous. I OWN my home, but they ask for a lease agreement, or a passport, or phone numbers of friends and family. That makes no sense. I don't have a valid passport because I haven't traveled outside the country in over 10 years, and I don't want U-haul calling my friends and family. What does that prove anyway? I gave them my driver's license, my phone number, my address, and a valid credit card (which they charged), so why on earth would they need a relative to talk to them? What would that prove? A friend or family member is obviously going to say you are fit to rent. It means nothing, and it is an unnecessary inconvenience to all parties. If you really need proof of identity, there are more conventional ways to get that. Even a utility bill would make more sense. Why would a lease agreement be a better "assurance" than home ownership? The other option was that they could call my place of business to verify employment. Well...I rented on a Saturday. That's not going to work. Besides, I do not want U-haul calling my boss. Two forms of photo ID, a credit card, a driver's license, or a deposit would make sense. The rest of this is just insulting.

Deborah Adams 
Rating:
5.0

Would use them every time if I could.

Martin Cantu 
Rating:
5.0

Customer did not leave a comment.

Luis Garcia 
Rating:
1.0

The shop is a new UHaul dealer and is staffed by two older women who cannot/will not help you attach the trailer or do a walkaround to check if lights are working, tires are good or if there is damage on the trailer. I was disappointed in this Uhaul dealer and my experience was verypoor.

Steve Candler 
Rating:
3.0

Rude

Martin Cantu 
Rating:
5.0

Customer did not leave a comment.

collin mayes 
No reviews have been submitted for this location.

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