No one there when we went lady didn't seam like she knew what was going on
Pamela S
Customer Reviews for Reds Tire Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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wade wI drove the truck for eight miles and got charged for twenty, will not use them again or recommend.
Phil NBalance the tires. A little rough but overall, a good truck.
John PReds Tire Shop personnel were super helpful and I would highly recommend my friends to use them ! Truck was clean and I enjoyed using it .
Billy SNo need for improvements, everything was great. The workers at this location were very helpful.
Allison PHow about don't charge a random $42 fee for no reason. This location not only did not have the appliance dolly but also didn't even have the moving blankets so not only did I not receive everything I rented but also got charged extra for absolutely no reason
Allen WUhaul struggled to shift gears unit was dirty and pretty much on empty as soon as pulling off lot gas light came on. Pick up was at 9 30 lady didn't arrive tell all most 11 when got unit.
Jeremy PMake sure inside of cab is clean before renting it and verify how much gas is in U-Haul before customer gets it I’m still waiting on a call from the regional director or manger on my experience with this company
Victoria SEverything was very good
Gandy SSuper friendly
Sarah TPicking up the uhaul was the worst experience ever. The U-Haul was disgusting with soda spilled in the seats that I had to clean myself. They told me it contained a full tank of gasoline and it has less than a quarter so I spent $100 on gas. And the most annoying part was when I got there they decided THEN to sweep the back of the truck. So I stood there in the rain while they started sweeping the truck. Also I reserved my U-Haul a week in advance and they didn't have the dolly I reserved. Then they called all locations in the area and nobody had one. Why let someone reserve a dolly if you don't have it?
Taryn CThe location is a tire shop and they were extremely busy but still amazing at stopping what they were doing to help me !!!! A 20 out of a 10 as well…
ANGELA TGreat services!
Bhagmattee RThis is Paul Schupska thank you for working with us this morning regarding the use of your U-Haul truck
Paul SIt was a horror nightmare. Something was wrong with the front-end or tire it shook along with horrible noises. When I explained what to the lady at Teds Tire shop. Absolutely no signs of caring. I even did a video to send to UHaul. I've rented from UHaul for all my life. I'm pretty sure I will be thinking of not going with UHaul. I even rented storage for close to 20 years. I won't again.
Peggy HThanks for the great service. Will definitely use them again.
Bhagmattee RFast and Friendly. This is my 4th or 5th time renting from this location.
Bhagmattee RGreat customers service. Local and easy to access.
Yvonne MVery Attentive and Helpful
Joseph HVery accommodating and easy to deal with. Keep up the good work
Wayne WIt was fine service would definitely recommend to friends and family
Garlen BI brought the U-Haul back a day early but I didn't see nothing about no refund coming back to me
leilani gThe attendant did not tighten the tongue on the ball. As a result, the trailer became unhooked on the freeway. It banged my car, only holding by the chains. This could have killed somebody. An attorney friend of mine wanted to sue your company, but I am not litigious. that franchise should be revoked before something tragic happens
Christian VExcellent service.
Bhagmattee RVery quick and easy
Mark HCustomer service was friendly and prompt.
Phillip Bprovide people to assist with unhooking trailer
DONALD HGreat trailer and great customer service
Andy CTruck. Is not in good shape
jana PNothing! EXCELLENT SERVICE!
Bhagmattee RConvenient and quick. Great service!
Toby S100% satisfied with the service I received here. I will definitely return again. They went through the details of the rental and what was expected when returning the Uhaul. Extremely satisfied with my Uhaul rental.
Indarjit RVery satisfied with the service I received. I've Read the negative comments and I'm sure those are on sided views. The woman here is very helpful. Easy truck rental. It states what the fees are for less fuel.. So make sure you fill it back up!!! They run a regular Buisness here also. Grow up ppl!
Indarjit RHad excellent service
Stephen WToo easy
GABRIEL OTrain staff on how to treat customers especially military veterans.
Barbaros FDriver side break light is not working, after manager. Replaced cord it still wasn't working. We had to drive 750 miles with it still not working. Manager stated it was my trucks plug that was the issue. We have never had an issue with any other trailer in the past!
Amanda SVery friendly and helpful folks
Rodney HPlease cease ALL Uhaul rental services with this location. I've rented MANY Uhauls in my lifetime and I have never had such a HORRIFYING experience in my life trying to get this truck. Not only that, but when I returned the vehicle I was grossly overcharged for gas even though I had photographic proof it was at the same level as when I received the truck. When I brought this up I was treated horribly by the staff and they were incredibly unprofessional throughout the whole process. I will use Uhaul again but I will NEVER visit this location ever again!
Megan SThe pick-up location made no effort to have the number of blankets I pre-ordered available and the agent told me I could call other sites. Also, the agent arrived late to check me in.
JAMES WI really dislike the "meaningful assurance" phone calls that U-haul makes. This is ridiculous. I OWN my home, but they ask for a lease agreement, or a passport, or phone numbers of friends and family. That makes no sense. I don't have a valid passport because I haven't traveled outside the country in over 10 years, and I don't want U-haul calling my friends and family. What does that prove anyway? I gave them my driver's license, my phone number, my address, and a valid credit card (which they charged), so why on earth would they need a relative to talk to them? What would that prove? A friend or family member is obviously going to say you are fit to rent. It means nothing, and it is an unnecessary inconvenience to all parties. If you really need proof of identity, there are more conventional ways to get that. Even a utility bill would make more sense. Why would a lease agreement be a better "assurance" than home ownership? The other option was that they could call my place of business to verify employment. Well...I rented on a Saturday. That's not going to work. Besides, I do not want U-haul calling my boss. Two forms of photo ID, a credit card, a driver's license, or a deposit would make sense. The rest of this is just insulting.
Deborah AWould use them every time if I could.
Martin CThe shop is a new UHaul dealer and is staffed by two older women who cannot/will not help you attach the trailer or do a walkaround to check if lights are working, tires are good or if there is damage on the trailer. I was disappointed in this Uhaul dealer and my experience was verypoor.
Steve CRude
Martin C