Customer Reviews for Reds Tire Shop
(U-Haul Neighborhood Dealer)

66 reviews

844 Grand Ave   Bacliff, TX 77518

(281) 336-0121

Office Hours

  • Mon-Fri: 9:30 am–4:30 pm
  • Sat: 9:30 am–3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(281) 336-0121

844 Grand Ave
Bacliff, TX 77518

Services at this Location:

Office Hours

  • Mon-Fri: 9:30 am–4:30 pm
  • Sat: 9:30 am–3 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

This is Paul Schupska thank you for working with us this morning regarding the use of your U-Haul truck

Paul S 
Rating:
2.0

Customer did not leave a comment.

Frank H 
Rating:
1.0

It was a horror nightmare. Something was wrong with the front-end or tire it shook along with horrible noises. When I explained what to the lady at Teds Tire shop. Absolutely no signs of caring. I even did a video to send to UHaul. I've rented from UHaul for all my life. I'm pretty sure I will be thinking of not going with UHaul. I even rented storage for close to 20 years. I won't again.

Peggy H 
Rating:
5.0

Customer did not leave a comment.

Dale w 
Rating:
5.0

Customer did not leave a comment.

Orrin W 
Rating:
5.0

Customer did not leave a comment.

Matthew L 
Rating:
5.0

Thanks for the great service. Will definitely use them again.

Bhagmattee R 
Rating:
3.0

Customer did not leave a comment.

Dennis H 
Rating:
3.0

Customer did not leave a comment.

Shari B 
Rating:
5.0

Fast and Friendly. This is my 4th or 5th time renting from this location.

Bhagmattee R 
Rating:
5.0

Great customers service. Local and easy to access.

Yvonne M 
Rating:
5.0

Very Attentive and Helpful

Joseph H 
Rating:
5.0

Very accommodating and easy to deal with. Keep up the good work

Wayne W 
Rating:
5.0

Customer did not leave a comment.

RYAN A 
Rating:
3.0

It was fine service would definitely recommend to friends and family

Garlen B 
Rating:
5.0

Customer did not leave a comment.

Sherry R 
Rating:
3.0

I brought the U-Haul back a day early but I didn't see nothing about no refund coming back to me

leilani g 
Rating:
5.0

Customer did not leave a comment.

Tommy T 
Rating:
3.0

Customer did not leave a comment.

Darin W 
Rating:
5.0

Customer did not leave a comment.

CRISTO C 
Rating:
5.0

Customer did not leave a comment.

Ricky G 
Rating:
3.0

Customer did not leave a comment.

Jeff W 
Rating:
1.0

The attendant did not tighten the tongue on the ball. As a result, the trailer became unhooked on the freeway. It banged my car, only holding by the chains. This could have killed somebody. An attorney friend of mine wanted to sue your company, but I am not litigious. that franchise should be revoked before something tragic happens

Christian V 
Rating:
5.0

Customer did not leave a comment.

Mike M 
Rating:
5.0

Excellent service.

Bhagmattee R 
Rating:
5.0

Very quick and easy

Mark H 
Rating:
4.0

Customer did not leave a comment.

Debra F 
Rating:
4.0

Customer service was friendly and prompt.

Phillip B 
Rating:
5.0

Customer did not leave a comment.

JOSHUA B 
Rating:
5.0

Customer did not leave a comment.

Don H 
Rating:
4.0

Customer did not leave a comment.

Laura S 
Rating:
3.0

Customer did not leave a comment.

Paul H 
Rating:
4.0

Customer did not leave a comment.

Jeff C 
Rating:
2.0

provide people to assist with unhooking trailer

DONALD H 
Rating:
5.0

Great trailer and great customer service

Andy C 
Rating:
5.0

Truck. Is not in good shape

jana P 
Rating:
5.0

Nothing! EXCELLENT SERVICE!

Bhagmattee R 
Rating:
5.0

Customer did not leave a comment.

Solio B 
Rating:
5.0

Convenient and quick. Great service!

Toby S 
Rating:
5.0

100% satisfied with the service I received here. I will definitely return again. They went through the details of the rental and what was expected when returning the Uhaul. Extremely satisfied with my Uhaul rental.

Indarjit R 
Rating:
5.0

Very satisfied with the service I received. I've Read the negative comments and I'm sure those are on sided views. The woman here is very helpful. Easy truck rental. It states what the fees are for less fuel.. So make sure you fill it back up!!! They run a regular Buisness here also. Grow up ppl!

Indarjit R 
Rating:
5.0

Customer did not leave a comment.

Jeff G 
Rating:
4.0

Customer did not leave a comment.

Reginald B 
Rating:
5.0

Had excellent service

Stephen W 
Rating:
5.0

Too easy

GABRIEL O 
Rating:
1.0

Train staff on how to treat customers especially military veterans.

Barbaros F 
Rating:
2.0

Driver side break light is not working, after manager. Replaced cord it still wasn’t working. We had to drive 750 miles with it still not working. Manager stated it was my trucks plug that was the issue. We have never had an issue with any other trailer in the past!

Amanda S 
Rating:
4.0

Customer did not leave a comment.

Lee M 
Rating:
5.0

Customer did not leave a comment.

laura m 
Rating:
5.0

Customer did not leave a comment.

Indarjit R 
Rating:
5.0

Customer did not leave a comment.

BorysM O 
Rating:
5.0

Very friendly and helpful folks

Rodney H 
Rating:
5.0

Customer did not leave a comment.

Keith V 
Rating:
5.0

Customer did not leave a comment.

Rhoads R 
Rating:
3.0

Customer did not leave a comment.

Steven O 
Rating:
5.0

Customer did not leave a comment.

Peter D 
Rating:
1.0

Please cease ALL Uhaul rental services with this location. I've rented MANY Uhauls in my lifetime and I have never had such a HORRIFYING experience in my life trying to get this truck. Not only that, but when I returned the vehicle I was grossly overcharged for gas even though I had photographic proof it was at the same level as when I received the truck. When I brought this up I was treated horribly by the staff and they were incredibly unprofessional throughout the whole process. I will use Uhaul again but I will NEVER visit this location ever again!

Megan S 
Rating:
5.0

Customer did not leave a comment.

Hanna H 
Rating:
5.0

Customer did not leave a comment.

Tyler D 
Rating:
2.0

The pick-up location made no effort to have the number of blankets I pre-ordered available and the agent told me I could call other sites. Also, the agent arrived late to check me in.

JAMES W 
Rating:
4.0

I really dislike the "meaningful assurance" phone calls that U-haul makes. This is ridiculous. I OWN my home, but they ask for a lease agreement, or a passport, or phone numbers of friends and family. That makes no sense. I don't have a valid passport because I haven't traveled outside the country in over 10 years, and I don't want U-haul calling my friends and family. What does that prove anyway? I gave them my driver's license, my phone number, my address, and a valid credit card (which they charged), so why on earth would they need a relative to talk to them? What would that prove? A friend or family member is obviously going to say you are fit to rent. It means nothing, and it is an unnecessary inconvenience to all parties. If you really need proof of identity, there are more conventional ways to get that. Even a utility bill would make more sense. Why would a lease agreement be a better "assurance" than home ownership? The other option was that they could call my place of business to verify employment. Well...I rented on a Saturday. That's not going to work. Besides, I do not want U-haul calling my boss. Two forms of photo ID, a credit card, a driver's license, or a deposit would make sense. The rest of this is just insulting.

Deborah A 
Rating:
5.0

Would use them every time if I could.

Martin C 
Rating:
5.0

Customer did not leave a comment.

Luis G 
Rating:
1.0

The shop is a new UHaul dealer and is staffed by two older women who cannot/will not help you attach the trailer or do a walkaround to check if lights are working, tires are good or if there is damage on the trailer. I was disappointed in this Uhaul dealer and my experience was verypoor.

Steve C 
Rating:
3.0

Rude

Martin C 
Rating:
5.0

Customer did not leave a comment.

collin m 
No reviews have been submitted for this location.

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