At this particular location, they were the only ones that honored my temporary license since I had to renew my license online. The Pennsylvania Department of transportation said to print it out and carry it with my license, and that it would be good. It was not! At this particular location, they were very cooperative with me. I don't like the fact that I had to name a reference that turned out to be someone who owed U-Haul. I was therefore punished and not able to rent the truck because of that individual, all because my legal document was not honored. I went to three other U-Haul locations, and they would not accept my legal document. Other than that, I would have given Red Door an excellent! That lady at the counter really worked with me, and I was able to rent a vehicle thank goodness!ANNETTE D.
Customer Reviews for Red Door Consignment Gallery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great servicejeff M.
Rented a utility dolly and when we arrived there was none. Took a long time to receive assistance and we still could not get a dolly anywhere. This made us late to our move and we had to figure out where to get a dolly. Also the truck had roaches everywhere.RICARDO O.
Customer did not leave a comment.Chanel M.
Customer did not leave a comment.Miriam G.
Customer did not leave a comment.Bridget T.
And great service that's my new go to placeSascha J.
Thank you for great service and use of a safe and reliable u-haul van.irven S.
When we came to return the rental vehicle. They told us that the did not have the coverage to inspect the returning vehicle. It made me feel uncomfortable. We were told that he would email us the final invoice.I have checked my email and no invoice is to be found. We were also told that we would either be charged or credited about the mileage. I feel this location is not very professional. In the past we rented a truck from Penske to travel across the states from California. We will have to think hard about using haul in the future.Daniel B.
Customer did not leave a comment.Jacob W.
Customer did not leave a comment.Santa M.
Customer did not leave a comment.MAHESH N.
Customer did not leave a comment.NICOLE V.
I need someone to go back and check why did they went on my bank account twice and take money out of my account. Not only I feel like I was over charged when I see that I had to pay $88 than they went to my account after I been charged and take $40 more even I over feel the truck with gas.LORIEUSE V.
Corporate on-line pickup was a little trickydouglas B.
Customer did not leave a comment.Toni F.
Overall everything went well and smooth no complaintsjosiah F.
Customer did not leave a comment.Christina D.
The floor and center area for drinks and storage were very dirty, but the seating area and driver controls were clean. Also, the van area of the truck was clean.Ken S.
Did not receive any paper work showing we rented the truck , just handed the keys . The inside of the cab had crumbs / food and was dirty .Danny H.
Keep good serviceHector R.
Customer did not leave a comment.Erik S.
Customer did not leave a comment.kelli H.
Better instructions on how to pick up the rental.Wendy W.
I only gmdrive 67 miles when will I receive my moneyJonte D.
I was charged extra and couldn't be explained the bill and why the charges made no sense. Improvement would be if you accurately bill someone or can at least explain each charge.Tonya C.
Customer did not leave a comment.Earl R.
Customer did not leave a comment.Jeffrey M.
Customer did not leave a comment.William H.
Customer did not leave a comment.Robert P.
Customer did not leave a comment.Treasa J.
Easy pickup. The app wasn't working, so I needed to go inside to do the pickup process. Quick and painless.Corey K.
Customer did not leave a comment.CHRISTINE L.
Customer did not leave a comment.Howard D.
Easy to rent on line, great customer service at locationMelissa W.
Van run smooth and big space .Ram R.
Customer did not leave a comment.Kenneth S.
Nice customer serviceOrville T.
Customer did not leave a comment.Joe T.
Customer did not leave a comment.Mark P.
Customer did not leave a comment.Judi K.
Customer did not leave a comment.OMAR M.
Customer service was excellent, kids in college I have been using U-Haul quite a bit and by far this was the best location, will use them again whenever I can.Chuck F.
The owner was very helpful. Great jobVickie C.