Customer Reviews for Red Deer Rentals & Maintenance
(Distribuidor de U-Haul del vecindario)

1,400 comentarios

Bay 100 4770 Riverside Dr   Red Deer, AB T4N2N7

(403) 352-8924

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 1 p. m.
  • Dom.: 10 a. m. - 2 p. m.
Horario especial
  • 10/24/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(403) 352-8924

Bay 100 4770 Riverside Dr
Red Deer, AB T4N2N7

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 1 p. m.
  • Dom.: 10 a. m. - 2 p. m.
Horario especial
  • 10/24/2021: cerrado
No hay fotos disponibles
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Travis R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Micheal C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marvin T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradley E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradley S. 
Clasificación:
5.0

The man I had dealt with was very friendly and personable. Overall very good experience

Taylor S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael K. 
Clasificación:
2.0

Always have what I need when I need it. Rob is easy to deal with and gets you in and out as quick as possible.

Timothy R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Timothy L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph D. 
Clasificación:
2.0

Place was very crowded with vehicles and trailers. Only one person on staff. Service was super slow as many customers were left standing and waiting their turn with only 1 agent on duty. No yard agent to help customers nvigate their truck rentals out of very tight parking spaces. Overall lacking personnel to provide top quality service.

Glenn O. 
Clasificación:
5.0

The man that was working the counter alone provided the best customer service!!!!

Terri F. 
Clasificación:
3.0

The location was not following the Alberta masking requirements.

Michael D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gary J. 
Clasificación:
3.0

bolt missing on the table of the car dolly.. Person I dealt with was totally disconnected, zero customer service, no eye contact , no personality talked in a low monotone voice just bizarre really

AARON P. 
Clasificación:
3.0

El cliente no dejó un comentario.

DAVID T. 
Clasificación:
3.0

Mirrors didn't stay. Dangerous ride.

Jordan H. 
Clasificación:
5.0

Service was great.

Mary-Lynn R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vitalii G. 
Clasificación:
1.0

El cliente no dejó un comentario.

Kolby O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ali N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Suzan D. 
Clasificación:
3.0

The front right suspension need to be look at and AC is not cool

Boric B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeffrey L. 
Clasificación:
3.0

Pain in the ass to get too. And the worker had the personality of a wet rag. Zero interpersonal skills at all.

David R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Diego R. 
Clasificación:
4.0

We were charged for a dolly, which was in the truck but we did not request or need. You need to be more upfront about these extras that were not requested.

Vesna H. 
Clasificación:
4.0

El cliente no dejó un comentario.

frazier G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEEDIE M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDI L. 
Clasificación:
3.0

No applicable to recommend, probably the only spot in town, at least with the inventory someone might need. Just appears that the two guys working there do not appear to enjoy their jobs.

Jason R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maryan S. 
Clasificación:
5.0

Very friendly

LYNDA S. 
Clasificación:
3.0

No hidden costs. You advertise a truck for 29.95 and then charge 89.99. I travelled 20 km but got charged for 100.

David B. 
Clasificación:
1.0

U haul employee was rude, and the trailer was unsafe for use as there was no trailer jack to lift the trailer on to ball hitch. Ended up hurting my back trying to unhook the trailer.

Sean W. 
Clasificación:
5.0

MAYBE INTRODUCE AN ATM MACHINE ON SITE, I THINK WOULD BE A GOOD IMPROVEMENT

Jean A. 
Clasificación:
1.0

Hidden fees, miserable employees, was way more expensive than they say

Laura L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan O. 
Clasificación:
2.0

When I arrived the uhaul I booked was not available and service was very slow.

Jack H. 
Clasificación:
5.0

El cliente no dejó un comentario.

lorne A. 
Clasificación:
5.0

Very friendly and helpful guys!

Lee M. 
Clasificación:
4.0

None that I can point out. Agent only said a couple of sentences, 1. Park it beside the other trailer. 2. That's good, you can go. Quick and easy, but, makes me worry that there may be some damage questions in the future because of the renting agent may not have made notes of previous damage.

GLEN E. 
Clasificación:
2.0

Location closed when I arrived (1:30PM). There was extremely limited parking for my returned truck. Several people also waiting in front of me - who were obviously unhappy about waiting. Once the doors opened it went quickly. Maybe they were having a bad day but I would recommend that these folks get a little Customer Service training.

Mark O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kaitlyn V. 
Clasificación:
5.0

Great Staff…Real humans, real awesome.

Ryan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brittany O. 
Clasificación:
5.0

El cliente no dejó un comentario.

William D. 
Clasificación:
2.0

Maybe instead of having your little mma gym in the back and the wonderful display case of your fighting career, you could actually have extra dollys and blankets for your company. Plus they open at 9 am on Saturday, 5 people in line up before the door opens, 1 person working and it takes approximately 20 minutes to process each customer, way too slow.

Christopher S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dillan C. 
Clasificación:
4.0

Vehicle was very dirty, dog hair all over the seats, used tooth picks on the floor, food in the cup holders, spill on the floor in between the seats. Took an hour to clean before actually wanting to sit in it.

Teresa H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kory B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Goodhead O. 
Clasificación:
5.0

Highly recommended, especially the staff infront of the desk he's really amazing, 5 star is not enough for him. I will give unlimited star for him.

Daffodyl M. 
Clasificación:
5.0

Nice and friendly staff

Joel M. 
Clasificación:
4.0

The cab could have been cleaner but the cargo area was nice and clean

Robin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martin R. 
Clasificación:
1.0

I will never rent from this location again. Poor customer service.

Bashir H. 
Clasificación:
5.0

Great vehicle to drive. Good fuel economy. Excellent service. Highly recommend U-Haul

Shannon M. 
Clasificación:
5.0

The fellow who looked after us both days was pleasant and efficient. The trailer was the right piece of equipment for our needs.

Robert B. 
Clasificación:
3.0

Earlier opening would be helpful. Current opening is 9:00 AM and it takes awhile if there is a line up in order to get the truck. Makes it difficult to get an early start to the move.

Terence B. 
Clasificación:
5.0

The guy asked for the keys and that was it. In and out quickly. I got charged 1 mile over for a total of 42 cents. I wouldn't have gone over if I could of dropped off at a closer location which I chose when I signed out the truck. But then they sent me a text saying to drop off at the Riverside location.

Richard T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathan L. 
Clasificación:
5.0

Leo was very friendly and helpful. Made sure my trailer rental was safely attached before i left. Thanks :)

Lee M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Selma D. 
Clasificación:
1.0

I called and was told yes they have a truck come now I close at 12. I arrived about 15 min later 10:40 and the door was locked. A note on the door back at 11:30. He came back. We did paper work. He asked how long to I need truck for I told him till next morning about 11. He said sure. Then at 5 pm I get a text to return truck by. 6 pm. I call u haul as the place is closed and the operator told me that it was book for someone the next day at 9 am. He extended as long as he could. I returned the truck that night at 8:45 pm. App would not work for check in so I called u haul and operator did check in on phone. I left key in drop box. This morning I get call from a Robert Bonin. I do t know this person. No message left. Then I get text from unknown cell telling me a customer is waiting where is the truck. Your late. Nothing telling me again who was texting me Extremely poor customer service from this location. I DO NOT RECOMMEND. When the fellow arrived back at 11:35 he proceeded to tell me where he was. A well person check with the local police. Then proceeded to continue to all waiting his dealing with local police. I don't need to know dealings with local police Run your business like customers deserve. Extremely disappointed the service I received and that I had to return the vehicle early. I wonder if I was charged for the whole day rather then then7 hours I had it.

Angela G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Raymond W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luella W. 
Clasificación:
1.0

Wait times. I did the online checkin, and wanted to pick up at opening because I obviously had somewhere to be that day. The owner was too busy sharing his political beliefs with everybody, which nobody wanted to hear anyways, and was too busy bullshitting with other customers rather than getting others on their way. Sat there for 15 minutes with the trailer hooked up, waiting for him to “check the trailer connections”. I've never seen somebody show such incompetence.

Kyle D. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick D. 
Clasificación:
5.0

Nada

Ibrahim A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kirby D. 
Clasificación:
5.0

El cliente no dejó un comentario.

gerald R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judith A. 
Clasificación:
5.0

Not too much , as the service is outstanding !

Chavez W. 
Clasificación:
1.0

The fellow there was very unfriendly and gave me a hard time about coming in before 9:00 which is when they open I guess even though the open sign was in the window and the front door unlocked. He told me I should have looked at the hours on the door. Vey poor customer relations. Won't go there ever again.

Susan S. 
Clasificación:
5.0

awesome...!!!

Reginald R. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ky N. 
Clasificación:
2.0

I would suggest the importance of honoring commitments to prospective customers.

Loren B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly K. 
Clasificación:
5.0

The only thing that I was upset about is that I had a confirmation number for pick up in Edmonton which is where I was living then the day before my pick up I got a phone call stating I needed to pick up in Gibbons. So the 2 times that I had to go to Gibbons it was my gas that was wasted and I feel like I should be reimbursed money for the gas that I had to waste just to be able to go to Gibbons, None of this is my fault that the truck was not there at the Edmonton location. The drive from where we were living to Gibbons is just about an 45 minutes each was way to Gibbons and back. This was definitely not my fault.

Gloria A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ernest E. 
Clasificación:
5.0

El cliente no dejó un comentario.

COLTON A. 
Clasificación:
5.0

Quick and easy, staff was pleasant and answered all questions. Made it so less complicated then I thought it would be. Great service.

Karl B. 
Clasificación:
4.0

It almost seemed like we were bothering the staff by coming to rent from them!

Kathleen T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacy K. 
Clasificación:
3.0

Sweep it properly

Karl P. 
Clasificación:
5.0

Great customer service at check in, very friendly

Wanda G. 
Clasificación:
5.0

The young fellow i dealt with was very professional and gave me top rate service, best uhaul I have been to .

Harold J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stanley V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ibrahim A. 
Clasificación:
5.0

You are simply the best. My experience with your business is always homely, welcoming and professional

BADARA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith S. 
No se han enviado comentarios para esta ubicación.

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