Area is not the nicest but staff was nice and helpful.
Amy B.
Customer Reviews for Ray's Golf Carts
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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When using the U-Haul the dolly should come alone with it free of charge Thanks
Cynthia W.Truck had transmission problems. It was not safe. There was no one on site to speak with. Hated the electronic check in. Have a human being available.
Nancy C.Ray was very personable and helpful. The drop off experience was much much better than the pickup.
Charles E.nothing it was perfect
LAURAH R.Thanks for helping us park!
Moriah Y.Great service.
Kevin R.Super friendly. Easy drop off.
KEITH C.Very helpful and friendly service.
ALAN O.Smooth experience. Ray hooked up the trailer for me. Thank you U-Haul
Najeeb S.He did amazing. liked everything about it and him.
amanda J.It was closed but their website said open. It was Labor Day. The lot was run down and junky, and barely recognizable as to having any U-haul affiliation. But very glad I was able to return all online.
MICHELLE K.Pretty sketchy area. Need to clean front area and make it appear more inviting with clear after hours instruction.
Allen A.Extraordinario servicio al cliente
CARNELL C.Very nice ???? and helpful..
Kelvin E.He did not asked me about using uhaul insurance. He just added to my bill
Wendell G.Improve on maintaining schedule pickup. I had to wait 2hr after my pickup time. Causing me to lose $85 dollars per hour on hired packing helpers. Then after taking a picture of the mileage he still entered it wrong in the computer causing my travels to be negative mileage upon my arrival to the destination. Although I turned in the equipment a day early.
Martin H.Proprietor was top shelf. Very friendly and accommodating. 10/10 score????????
David F.Website said open at 9 am but nobody was there waited half hour before I called corporate to get tow dolly checked in. Then got electronic receipt time stamoed at 10:58 am. Not good service and not following corporate policy as far as i see
Greg C.Personal at location were friendly, courteous and very knowledgeable.
thomas B.Well I was told one price online and when I got there the service was horribly slow and I ended up paying double because I was told I had to put a deposit down and I have yet to receive my deposit back and I have returned the equipment in perfect condition two days ago. I would like someone to contact me in those regards (706) 573-5966
Zavier C.Need to perfect the app for taking pictures- did not work
Stefani J.After hours remote drop off . Love the app and ease of use!!!!
Patrick D. G.Great customer service. Very helpful
Shawn B.Change locations. Did not feel safe.
Lee S.Very cluttered and disorganized office area, slow service.
tom M.Selling padlocks and box stuff at Ray's wouldbuave helped but wasn't vital
Gregory K.Nothing. Owner was expecting me and the return process was easy and fast.
Warren S.I will never rent from you all again, your dealers are ripping people off.
ELLIS W.I have rented from Uhaul in the past and it was fine...but ..this time I have been signing your praises.. the website is awesome ! I love all the options to make it fit with your personal needs. The fact Rays Golf Carts had the truck there and I did not have to go somewhere else to get it was awesome.. I chose his office because it was convenient and he did not disappoint me. Very friendly and helpful. .
Kerri O.Found a deadlock and a leather belt on the seat. The steering wheel was cocked sideways preventing me from being able to safely read the speedometer.
clay B.Educate the contracted business on U-Haul policies and business practices.
MARK S.Very helpful and friendly!
KEVIN G.More parking
james C.Friendly, prompt service.
Julie R.Business was owned by a friendly old fellow. A pleasure to interact with.
michael P.There isn't enough space for this location to have u haul trucks maybe the trailers but not the trucks. I even scrubbed up my car trying to get in and out of this location. It's a really bad spot for u haul drop offs.
Danielle A.His computer was a little slow.
Frank S.The location was full and I had all I could do to get around the other junk in the driveway. Once inside the attendant told me to just drop it creating another hazard for any other U-Haul to enter off the highway. Over all I had a poor experience with your company.
John H.Great experience! Staff very friendly and helpful.. would recommend to anyone!!
SANDY S.The gentleman working there was welcoming and friendly. I think he could use some help organizing the office because it is in disarray. Initially he could not produce a receipt but I did receive one via email by the time a got home. Gracias.
Danny T.I just dropped off the truck and put the keys in drop off box.I realize I owe for extra mileage. ¡Gracias!
steven W.