Comentarios del cliente para R&D Rentals

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de R&D Rentals

Grado total:

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Patrick N. en

Grado:

El cliente no dejó un comentario.

Thomas M. en

Grado:

Stay open a little later.

STEVE C. en

Grado:

No interaction they were closed

Kristi D. en

Grado:

Pleasant staff, easy check-in. Ask if there were any problems with truck, appreciate being treated like family. Thank you!

Elizabeth A. en

Grado:

El cliente no dejó un comentario.

Scott S. en

Grado:

The employee seemed bothered by our return. He was in the middle of paperwork on other vehicles and said he would get to ours later and send an email. He read off my email which was correct but I never received one. Tried to call back twice during business hours but no answer. I called Uhaul main number and they said the email on file was none@none.com. The Uhaul agent at the national number was very helpful.

Robert P. en

Grado:

El cliente no dejó un comentario.

Jason W. en

Grado:

This has nothing to do with the location where I picked up the truck, but the UHaul app itself. The app seems to have added "SafeMove" to my order, without my knowledge, when I specifically removed SafeMove from my order when I originally placed it online. This is a ripoff and it's very dishonest on the UHaul corporation's part. Please be honorable and refund me the money you charged me for SafeMove.

Ben S. en

Grado:

Online on the U-Haul website it should say this location is a self service, self-check in. I was under the impression the “office” opened at 9am and that I would be talking to a representative in person. It was challenging to stumble into a series of online questions and qualifications without prior knowledge Luckily I had everything I needed with me and was able to proceed. Everything went smooth from there

Greg H. en

Grado:

El cliente no dejó un comentario.

ISHTAR L. en

Grado:

They made drop-off extremely quick and easy.

Bret B. en

Grado:

I called this location two weeks prior to my pickup and was told there was no trailers available. The same trailers I tried to rent sat for 2 weeks untouched. It was obvious that these trailers were unused because I drive by the location every day and saw they were snow covered and undisturbed. I could have completed my trip earlier if I would have been given the trailer when I asked for it

Amy B. en

Grado:

El cliente no dejó un comentario.

Christina P. en

Grado:

El cliente no dejó un comentario.

dale S. en

Grado:

El cliente no dejó un comentario.

barry M. en

Grado:

El cliente no dejó un comentario.

Nikki G. en

Grado:

El cliente no dejó un comentario.

Matthew G. en

Grado:

El cliente no dejó un comentario.

Emily K. en

Grado:

Check engine light was on when I picked it up, gas tank was empty, low washer fluid, and I had to wait 30 minutes by phone for customer service who could not help me. I was unable to get the key code for an hour and a half.

Alyssa F. en

Grado:

El cliente no dejó un comentario.

PETER B. en

Grado:

Key drop was easy to find and signage was there to remind us to do the electronic check-in prior to putting the contract and key in the drop box..

Mike F. en

Grado:

The second truck I rented was not available for pick up the day of my reservation.

Paul S. en

Grado:

The 6'x12' trailer is quite heavy to lift off the hitch. Other than that, the self return process was good, including the myuhaul.com app.

john R. en

Grado:

El cliente no dejó un comentario.

chris T. en

Grado:

El cliente no dejó un comentario.

Michael M. en

Grado:

Very easy drop off.

Heidi S. en

Grado:

The location was clean and easy to get to but the after hour drop off instructions at the location were a little confusing. I would use them again but I might call during business hours for drop off clarification.