Comentarios de los clientes para R&D Rentals

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de R&D Rentals

Clasificación general:

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James Burton S.
Clasificación:

The truck I got had 98,000 miles on it and the right side window or door whistled so loud I wanted ear plugs. I couldn't listed to or hear the radio. It was a long 9 hour trip.

John G.
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El cliente no dejó un comentario.

Katherine H.
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El cliente no dejó un comentario.

Chris H.
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El cliente no dejó un comentario.

mariessa R.
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It stated online the location was open, and when I arrived it was not. It was 10am. Outside of the location was a ton of trash and it was just not appealing at all. Thank goodness I was able to return via the website and app. So helpful and very easy!

Reynolds P.
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El cliente no dejó un comentario.

gary L.
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El cliente no dejó un comentario.

Guy C.
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El cliente no dejó un comentario.

Michael H.
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El cliente no dejó un comentario.

Cornelius P.
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El cliente no dejó un comentario.

Nicole N.
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El cliente no dejó un comentario.

Zack O.
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El cliente no dejó un comentario.

Anna M.
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The truck was dirty on the inside. Food crumbs, Dried mud and it had a bad odor.

Robert M.
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Poor customer service. Did not offer to help for putting equipment on vehicle.

Lawrence R.
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El cliente no dejó un comentario.

Megan O.
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Recycling and/or trash receptacle.

Patrick N.
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El cliente no dejó un comentario.

Thomas M.
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Stay open a little later.

STEVE C.
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No interaction they were closed

Kristi D.
Clasificación:

Pleasant staff, easy check-in. Ask if there were any problems with truck, appreciate being treated like family. Thank you!

Elizabeth A.
Clasificación:

El cliente no dejó un comentario.

Scott S.
Clasificación:

The employee seemed bothered by our return. He was in the middle of paperwork on other vehicles and said he would get to ours later and send an email. He read off my email which was correct but I never received one. Tried to call back twice during business hours but no answer. I called Uhaul main number and they said the email on file was none@none.com. The Uhaul agent at the national number was very helpful.

Robert P.
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El cliente no dejó un comentario.

Jason W.
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This has nothing to do with the location where I picked up the truck, but the UHaul app itself. The app seems to have added "SafeMove" to my order, without my knowledge, when I specifically removed SafeMove from my order when I originally placed it online. This is a ripoff and it's very dishonest on the UHaul corporation's part. Please be honorable and refund me the money you charged me for SafeMove.

Ben S.
Clasificación:

Online on the U-Haul website it should say this location is a self service, self-check in. I was under the impression the “office” opened at 9am and that I would be talking to a representative in person. It was challenging to stumble into a series of online questions and qualifications without prior knowledge Luckily I had everything I needed with me and was able to proceed. Everything went smooth from there

Greg H.
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El cliente no dejó un comentario.

ISHTAR L.
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They made drop-off extremely quick and easy.

Bret B.
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I called this location two weeks prior to my pickup and was told there was no trailers available. The same trailers I tried to rent sat for 2 weeks untouched. It was obvious that these trailers were unused because I drive by the location every day and saw they were snow covered and undisturbed. I could have completed my trip earlier if I would have been given the trailer when I asked for it

Amy B.
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El cliente no dejó un comentario.

Christina P.
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El cliente no dejó un comentario.

dale S.
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El cliente no dejó un comentario.

barry M.
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El cliente no dejó un comentario.

Nikki G.
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El cliente no dejó un comentario.

Matthew G.
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El cliente no dejó un comentario.

Emily K.
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Check engine light was on when I picked it up, gas tank was empty, low washer fluid, and I had to wait 30 minutes by phone for customer service who could not help me. I was unable to get the key code for an hour and a half.

Alyssa F.
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El cliente no dejó un comentario.

PETER B.
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Key drop was easy to find and signage was there to remind us to do the electronic check-in prior to putting the contract and key in the drop box..

Mike F.
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The second truck I rented was not available for pick up the day of my reservation.

Paul S.
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The 6'x12' trailer is quite heavy to lift off the hitch. Other than that, the self return process was good, including the myuhaul.com app.

john R.
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El cliente no dejó un comentario.

chris T.
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El cliente no dejó un comentario.

Michael M.
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Very easy drop off.

Heidi S.
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The location was clean and easy to get to but the after hour drop off instructions at the location were a little confusing. I would use them again but I might call during business hours for drop off clarification.

Greg B.
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Drop off went smoothly.

Craig R.
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Equipment was well maintained but not clean when we picked it up. The fact that we were traveling 1400+ miles made this a non-issue for us, however. We do have a billing issue and have opened a ticket with U-Haul. provided the background and other details in a call with U-Haul today. I would offer one suggestion for consideration - with the emphasis on conservation, having cruise control in your longer haul vehicles would make a significant contribution to this effort. Thank you.

BARBARA H.
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El cliente no dejó un comentario.

RONALD H.
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No improvement needed very good service

griffen O.
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Great rental was quick and I was on my way.

peter R.
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Great manager

dan L.
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Location closed earlier than posted on website , not open Saturdays

Torrie G.
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El cliente no dejó un comentario.

Paul D.
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El cliente no dejó un comentario.

william M.
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El cliente no dejó un comentario.

jeff O.
Clasificación:

The reserving process went fine and I used your Express Online Check-in System which was very easy and efficient. After that, I thought the system could not be any easier. Unfortunately, when I received my email confirmation, it did not include the pick up location in Jackson and after making a number of telephone calls, I was able to confirm the pick up location. Thereafter, no problem with the pick up as I received a telephone call advising with the location of the truck and location of the key. Unfortunately my problems with this region started after dropping the truck off in Park City when I received a telephone call from UHaul Regional Office asking me for my credit card. First of all, I never give out credit card information over the phone to someone I don't know. Second, I was surprised by her request since I prepaid the cost when I registered online so UHaul already had my credit card information. Once she accepted the fact that I was not going to provide her c/c info, she asked me for my address. I refused for the same foregoing reason but eventually gave her my home phone number which I regret doing so. I may say so, renting a UHaul truck so be as easy as renting a car today. In conclusion, I have made a note to check my c/c going forward to making sure there are no additional charges.

Brian B.
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El cliente no dejó un comentario.

laura lee C.
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El cliente no dejó un comentario.

Jonathan D.
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I dropped off the trailer after-hours, and so had no interaction with the Jackson, WY branch. But the Representative who took my call was quite helpful and professional.

Anthony Y.
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El cliente no dejó un comentario.

Jacob S.
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Pay more attention when I drop off a trailer. Not very happy I was charged for a second day and didn't have it.

adam M.
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El cliente no dejó un comentario.

Brent S.
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El cliente no dejó un comentario.

Thomas B.
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El cliente no dejó un comentario.

SCOTT T.
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El cliente no dejó un comentario.

KENNETH S.
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El cliente no dejó un comentario.

julio M.
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El cliente no dejó un comentario.

CATHY N.
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El cliente no dejó un comentario.

murray W.
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El cliente no dejó un comentario.

Ray C.
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El cliente no dejó un comentario.

Stephanie C.
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only choice so very happy to have a location in Jackson Hole

LAURENCE H.
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El cliente no dejó un comentario.

brian Z.
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El cliente no dejó un comentario.

TROY G.
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El cliente no dejó un comentario.

NICOLETTE D.
Clasificación:

El cliente no dejó un comentario.

Jeff G.
Clasificación:

It was a very handy location to drop it off at. But no one was around and no prior directions to what we should do when we got there.

richard M.
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service was great but location is not large and has only basic supplies is small quantities

David F.
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El cliente no dejó un comentario.

William F.
Clasificación:

El cliente no dejó un comentario.

Samuel L.
Clasificación:

El cliente no dejó un comentario.

Mark H.
Clasificación:

Dolores was a gem. She had four people arrive first thing Monday morning, with the first lady unprepared from what I could tell at the back of the line. She helped her and the others and then proceeded to provide both helpful information and assistance to us. We were impressed and most grateful. She deserves an award for her service that morning, and I should know as my job is managing many in customer service. Sincerely, Phyllis H. (aka for Dolores "I call everyone Sweetie now")

CLAY A.
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El cliente no dejó un comentario.

julie B.
Clasificación:

El cliente no dejó un comentario.

Kevin W.
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Awesome job & felt very safe using the equipment....

LOUIS R.
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El cliente no dejó un comentario.

James F.
Clasificación:

El cliente no dejó un comentario.

Matt S.
Clasificación:

El cliente no dejó un comentario.

Cole H.
Clasificación:

El cliente no dejó un comentario.

Curtis P.
Clasificación:

El cliente no dejó un comentario.

Thomas S.
Clasificación:

El cliente no dejó un comentario.

jane C.
Clasificación:

El cliente no dejó un comentario.

john T.
Clasificación:

El cliente no dejó un comentario.

Edwin R.
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El cliente no dejó un comentario.

Jack V.
Clasificación:

Simple and pain free. Thanks!

Merton B.
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Everthing went smoothly

James S.
Clasificación:

Very easy to return. Excellent service.

Thomas M.
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Quick and easy.

Darrah I.
Clasificación:

Come out to vehicle with customer

Candace G.
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El cliente no dejó un comentario.

Michael W.
Clasificación:

Very helpful and efficient.

Mac C.
Clasificación:

El cliente no dejó un comentario.

Sam D.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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