Customer Reviews for RRT Auto Anything
(U-Haul Neighborhood Dealer)

101 reviews

2900 E St   Baker City, OR 97814

(541) 523-2244

Office Hours

  • Mon-Fri: 8 am–2 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(541) 523-2244

2900 E St
Baker City, OR 97814

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–2 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

U-Haul company should Let customers know of extra charges that appear for miles…. You all charge a fee at pickup , maybe you should have people pay for miles before pickup. That way there are no discrepancies… Otherwise it was quick and easy pickup

Emily Frerichs 
Rating:
5.0

Customer did not leave a comment.

EDWARD ARNOLD BARRINGTON 
Rating:
5.0

Customer did not leave a comment.

linda lively 
Rating:
1.0

Truck was filthy not checked. Gave us a run around, will never use this location again. Stay away unless you want to run to different locations to get your moving needs taken care of. if you like to drive dirty trucks. Had to clean inside before I got on the road. Then a/c didn't even work stay away

Paul Kelly 
Rating:
5.0

Customer did not leave a comment.

KATHERINE MENSER 
Rating:
3.0

Customer did not leave a comment.

Randy De mars 
Rating:
4.0

Customer did not leave a comment.

John McDowell 
Rating:
1.0

Customer did not leave a comment.

RODNEY MAYBACK 
Rating:
5.0

Customer did not leave a comment.

jim hall 
Rating:
4.0

Customer did not leave a comment.

Shawn Scrivner 
Rating:
5.0

Customer did not leave a comment.

Eric Bork 
Rating:
5.0

Customer did not leave a comment.

LARRY Godes 
Rating:
5.0

Customer did not leave a comment.

Daniel Streeper 
Rating:
5.0

Customer did not leave a comment.

Gabriel Fajardo 
Rating:
5.0

Nothing! AAA+++

Tim Morgan 
Rating:
5.0

Customer did not leave a comment.

Brittany Leetch 
Rating:
5.0

Customer did not leave a comment.

DON MCBRIDE 
Rating:
5.0

Nick was very friendly and got us on our way in just a few minutes. I believe that this was the easiest and most stress free rental location I have ever used. Thanks so much!

Shawn Spring 
Rating:
5.0

Customer did not leave a comment.

Norm Faford 
Rating:
5.0

Customer did not leave a comment.

DEBBIE SMITH 
Rating:
3.0

Customer did not leave a comment.

John Gentry 
Rating:
5.0

Customer did not leave a comment.

James Derr 
Rating:
5.0

Customer did not leave a comment.

rick durbin 
Rating:
5.0

Customer did not leave a comment.

Katherine Menser 
Rating:
5.0

The staff were very helpful.

KRYSTAL IRBY 
Rating:
5.0

Would suggest a review of your 55 Mph policy, especially since Interstate speeds are 65mph and above.

dennis spence 
Rating:
5.0

Customer did not leave a comment.

JOHN MCDOWELL 
Rating:
5.0

The trailer had a chain for the automatic brakes and one safety chain. The other safety chain had broken and the remains of the chain were attached to the brake chain. It was also missing a handle on one of the sides of the tongue. It worked and was clean, though. The guy who helped hook up the trailer was great and apologized for not having enough blankets (that we ordered in advance). This location was WAY better than the Anchor Storage location in the same town, though! Anchor Storage was incompetent last time!

Shoshona Albright 
Rating:
5.0

Customer did not leave a comment.

MICHAEL SIEBLER 
Rating:
5.0

Customer did not leave a comment.

Jeannine Brand 
Rating:
5.0

Really helpful, got the trailer hooked up quickly and great customer service!

Donald Allen 
Rating:
3.0

Cant comment on location no one was there to check in unit.

David Plath 
Rating:
5.0

Customer did not leave a comment.

DAVID FRAZEY 
Rating:
5.0

Customer did not leave a comment.

ALLEN WILLIAMS 
Rating:
5.0

Get the street oiled out front

John McDowell 
Rating:
1.0

We truly had nothing but trouble!! People were rude at both ends! We didn’t get the truck we needed even after reserving 2weeks in advance! Then they scraped up a very inadequate small trailer and comped us extra free days .. which we didn’t use...brought it back early and they very rudely announced that we were late getting it back!!! They checked it out and found out that it wasn’t late and said we should get a refund... but we’ll believe that when we see it!! It was the worst mess we have ever dealt with ! The first and last time we will ever use Uhaul and everyone we talk to will here the whole story many times over!!! Would NEVER want anyone we care about or know to us UHaul either!!!

george moor 
Rating:
5.0

Nothing. Great service. Right equipment.

Michael Brewster 
Rating:
5.0

Customer did not leave a comment.

SHAWN SCRIVNER 
Rating:
3.0

sweep and wash trailers, check air in tires one tire had 15 lbs the other had 45 lbs i have no idea what correct pressure is i put both at 45 lbs

tom krigbaum 
Rating:
3.0

I didn't look at the text about the drop off untill after I had put the contract in the box, then was seriously nervous about the process. Everything worked out.

Bryan Chase 
Rating:
5.0

nothing pleasant to work with him

Michelle Cookson 
Rating:
5.0

Customer did not leave a comment.

Gary Zimmerman 
Rating:
5.0

Customer did not leave a comment.

Michael Beaty 
Rating:
5.0

Went above and beyond...great customer service! Would higjly recommend and use again.

Marcia Heikes 
Rating:
3.0

Customer did not leave a comment.

Gary McDonald 
Rating:
5.0

Great customer service!

David Johnson 
Rating:
3.0

I had to go to two drop-off locations because they had both closed at noon-I was there at 1 pm. I realize it was the Friday before the 4th of July, but driving a 26' truck through town is not a fun experience.

John Draper 
Rating:
5.0

Fast, efficent, couldn't be more satisfactory! A+++

Tim Morgan 
Rating:
5.0

Customer did not leave a comment.

Jared Bain 
Rating:
5.0

Customer did not leave a comment.

Michael Beaty 
Rating:
5.0

The truck that I rented was defective. When I stepped on the accelerator to go up a hill, the engine flooded and then stalled. I had to be pushed to the side of the highway by a Washington State Patrolman. As a result I could not exceed 50mph on level highway. Climbing Cabbage Hill in Oregon I could only travel 10 to 15 mph resulting in much traffic problems. The necessary speed cost me an extra day of travel together with associated costs

sig siefkes 
Rating:
5.0

Great person.

James McMahan 
Rating:
5.0

Nick met me outside and unhooked the trailer. He went above and beyond!

Sarah Ray 
Rating:
5.0

Information methods suck everyone was not well informed

richard wellman 
Rating:
4.0

Customer did not leave a comment.

Michael Beaty 
Rating:
5.0

everything went as good as possible, even being able to drop off trailer after closing time was a great help--thanx very much--

mike bogen 
Rating:
5.0

Nothing he is great at assisting us,

Harvey Cookson 
Rating:
5.0

Customer did not leave a comment.

MICHAEL HARMAN 
Rating:
5.0

Have 7 to 4 pin adapters available on site.

Michael Beaty 
Rating:
4.0

Customer did not leave a comment.

Brenda Wilson 
Rating:
5.0

Nothing he is doing a great job we have gotten 4 trucks from him very helpful

Harvey Cookson 
Rating:
5.0

Everything was great I appreciate RRT for the above and beyond customer service

Jake Fischer 
Rating:
5.0

Friendly, quick check in-made the return easy!

Darrold Perini 
Rating:
5.0

Customer did not leave a comment.

Janet Russo 
Rating:
5.0

Customer did not leave a comment.

Janet Russo 
Rating:
4.0

Provide printed copy of contract!

laura barton 
Rating:
5.0

Customer did not leave a comment.

Rose Johnson 
Rating:
5.0

Great service, only thing I would say is that you need ramps on your 10' trucks, would make it so much easier and would not have to watch for the ball hitch.

James marcrum 
Rating:
5.0

Outstanding experience! RRT Auto made the whole process quick, efficient and pleasant. The vehicle performed very well and was comfortable to drive. I know it's only a 10 foot truck but a loading ramp would have been great. I still got the job done without it but a pull-out ramp would have been helpful.

Allen Patton 
Rating:
5.0

Customer did not leave a comment.

kendra acree 
Rating:
2.0

Customer did not leave a comment.

Jordan Voigt 
Rating:
4.0

Customer service at 800# is terrible!

MARCIA KORNBERG 
Rating:
5.0

Customer did not leave a comment.

Janna Abraham 
Rating:
5.0

Customer did not leave a comment.

Alfred Sculthorpe 
Rating:
3.0

I did not like leaving my tow trailer without a person there to receive it. the other uhaul place around the corner had a person there. such valuable equipment shouldn't be just left, and invites theft.

Gale Wyatt 
Rating:
5.0

Very helpful

Russell Stewart 
Rating:
5.0

Customer did not leave a comment.

Billy Brown 
Rating:
4.0

Customer did not leave a comment.

Eric Sandefur 
Rating:
5.0

Customer did not leave a comment.

Willis Abrahamson 
Rating:
1.0

Customer did not leave a comment.

Shawna Klein 
Rating:
5.0

Everything seemed okay. We had to leave the keys in a drop box as there was no one on the premisis during the lunch hour.

Robert Vegter 
Rating:
2.0

No parking. Unusual location

Michele Hinton 
Rating:
5.0

Customer did not leave a comment.

Rob Bachman 
Rating:
5.0

Customer did not leave a comment.

Robert Williamson 
Rating:
3.0

Small rural style business with a gravel parking area. Owner very friendly and helpful.

BRIAN WINCHESTER 
Rating:
5.0

The person that helped me in Baker went above and beyond. My only issue was the flat tire but he took care of that in a quick and professional matter

Dwayne Timmons 
Rating:
3.0

Customer did not leave a comment.

Savannah Wiley 
Rating:
5.0

Customer did not leave a comment.

Brian West 
Rating:
5.0

Customer did not leave a comment.

leanne sauer 
Rating:
5.0

Customer did not leave a comment.

Lee Adams 
Rating:
5.0

Excellent service! The person that I dealt with was excellent and I will definitely recommend this location and dealership ! I really appreciated the good service I was provided with. The employee should get an award or recognition for making it exceptional !

Lori Streeter 
Rating:
5.0

Customer did not leave a comment.

tommy parte 
Rating:
5.0

Customer did not leave a comment.

eric wallace 
Rating:
5.0

N/A

kenny negaard 
Rating:
5.0

Customer did not leave a comment.

Richard Fischer 
Rating:
5.0

Customer did not leave a comment.

Al Brickman 
Rating:
5.0

All good

William Ziegenbein 
Rating:
5.0

The only issue I had wasn’t with the owner of the location. Todd was fantastic to work with. The driver side mirror kept moving while I was driving. I didn’t have a chance to tell Todd because I dropped off the truck and left the keys in the drop box. Otherwise the truck was great!

Lee Adams 
Rating:
5.0

Probably the best customer service I've experienced in a long time.

Rosalea Lugo 
Rating:
5.0

Customer did not leave a comment.

Matthew Bogart 
No reviews have been submitted for this location.

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