Customer Reviews for RJ Property 2022 Inc
(U-Haul Neighborhood Dealer)

45 reviews

849 Barton Blvd   Rockledge, FL 32955

(321) 684-7663

Office Hours

  • Mon-Sat: 9 am–6 pm
  • Sun: 10 am–5 pm

Services at this Location:

Contact Us

(321) 684-7663

849 Barton Blvd
Rockledge, FL 32955

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–6 pm
  • Sun: 10 am–5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Very easy pick up and drop off procedures and close to my house! The gentleman who assisted me was very professional and helpful!

Teresa Watts 
Rating:
2.0

Not personable/friendly at all. The location is primarily a convenience store.

Aby Stoeckert 
Rating:
5.0

Nothing that I know of. I was treated with respect and dignity by the agent on duty 2-20-2024 he made the rental of the U-Haul truck very easy. I will definitely use this office again. They are located on Barten Blvd. near Walgreens in Rockledge

Rebecca England 
Rating:
5.0

Customer did not leave a comment.

Jahney Shorter 
Rating:
2.0

Make sure trucks are clean and debris free

John Webster 
Rating:
1.0

Customer did not leave a comment.

Harry Kowal 
Rating:
5.0

It was an overnight drop off but still was flawless. A+ I highly recommend them!

Michael Glick 
Rating:
1.0

Picked up van with candy wrappers and used silverware in it.

Randy Payne 
Rating:
3.0

Just one person at location running convince store and uhaul rental. He looked bothered when helping me with my drop-off

Yamil Rodrigez 
Rating:
5.0

Everything good, tks

Geoffrey Newland 
Rating:
5.0

Customer did not leave a comment.

Yana Okuno 
Rating:
5.0

.

Nelson Maurera Sequera 
Rating:
3.0

I felt the store employee was bothered or inconvenienced by my picking up the truck and even worse with the employee when I returned the truck.

Jayne wong 
Rating:
5.0

Scott was efficient and helpful!

Chadwick Smith 
Rating:
3.0

Customer did not leave a comment.

Andrew Lynch 
Rating:
5.0

Customer did not leave a comment.

Richard Kirby 
Rating:
3.0

the pricess ti approve our reservation took a long time and the person taking our info took pictures of our driver license on his person cell phone. I do NOT understand why our info needs to be pn someones personal phone in order to get a reservation completed.

van joel 
Rating:
2.0

Person didn't know how to work computer system. In a business not meant for uhaul rental. A little scary.

Robin Joyce 
Rating:
5.0

If you're going to offer the "help move a trailer" it should be offered a reservation has been made. Dealing with the reps were great but the whole system cost me a day and money.

James Dorset 
Rating:
5.0

Customer did not leave a comment.

Andrea Tamayo 
Rating:
2.0

Locations that are in connection with U-Haul should have experience with the equipment properly know the safety etc. and be more helpful when the customer has concerns or has questions etc.

anthony falcon 
Rating:
1.0

Attendant not very helpful, I was told to use the mobile app. The mobile app was/is terrible at returns because it keeps trying to locate me even with all the permissions allowed. The app did have my location because I could actually search U-Haul locations in tab marked "Locations". There is definitely a flaw in the app. After much struggling, the attendant finally checked me out through their phone. We should have started there in the first place.

Corey Snodgrass 
Rating:
3.0

I reserved a hand truck, but none were on site. I was able to get an appliance dolly at no extra charge, and was able to make that work. The truck had no gas in it when I picked it up. Gauge was on empty. I returned it with more gas in it then when I picked it up, but was initially told that I would have to pay a fuel charge of $18. The manager removed the fuel charge, but the hassle could have been avoided if he had checked it before I left, or if the fuel level was checked when the previous customer returned it. Overall, since he was the only one there, the service was acceptable, and I appreciate his assistance with correcting the charge for the fuel.

Charles MacBride 
Rating:
5.0

Customer did not leave a comment.

Anthony Johnson 
Rating:
4.0

Rick checked us in when we returned the truck, again very professional! Again very refreshing to have such great customer service!! Both Rick & Vincent from the Orlando office were wonderful to deal with!!

m chrisanne johnson 
Rating:
4.0

Customer did not leave a comment.

Hugo Perez 
Rating:
3.0

Customer did not leave a comment.

Barry Dutton 
Rating:
1.0

Customer did not leave a comment.

Ronald Alee 
Rating:
3.0

Customer did not leave a comment.

Elvis Winter 
Rating:
3.0

Clean the truck between customers and also the A/C only blows out on defrost vents which makes the windshield fog up on the outside so you have to run the wipers constantly. There is also a rental dolly in the back of the truck.

THOMAS BLAIR 
Rating:
3.0

There was a sign that said "key drop box" but no box at this location. So I had to return the key jn the morning before work.

JUSTINE CLEMENT 
Rating:
1.0

I dropped the truck off after hours in the pouring rain. The area was poorly lit and if it wasn't for a few other trucks there I would not have known it was a U-Haul location, no signage to be seen. When I was finished with the online drop-off and went to put the keys in the drop box I could not find the drop box. I finally saw a small sticker on the door that said key drop with an arrow pointing to a blank wall, no drop box to be found, keep in mind that it is raining and lightning. Finally I left with the keys and had to make a special trip this morning when the location was open to drop off the keys, making me late to work. The person behind the counter stated the key box was in the storage room because someone tried to rip it off the wall outside. This location is listed as an after hours drop off location and that is why I chose it, had I known it actually wasn't I would have gone elsewhere. Not a big fan of the after hours drop off, probably won't be doing that again.

Terry Roberts 
Rating:
5.0

But not much inventory

Richard Kirby 
Rating:
5.0

The pick up location and drop off location needs to communicate so that they can provide a lock code to customers who may have to drop their keys off after hours.

Nirvana Bliss Fuller 
Rating:
2.0

Nothing quick about the process. It’s not your typical Uhaul facility. It’s and old gas station hodgy mart. The guy was super slow and didn’t talk or communicate much at all . You basically stand there for 10-15 min wondering what is going on and why it’s taking so long when there is absolutely no one in the store . I was just not happy with the service .

STACY DEAN 
Rating:
4.0

The truck was issued with the check engine light on. This causes fear and anxiety due to the potential of failure on a drive while loaded with your life.

jeff roberts 
Rating:
2.0

You advertise mobile drop off after hours and that’s a lie. Was able to park it after hours but no key drop off so I had to bring it back the next morning and got wrote up at work. I’m lucky I have a job, due to false advertising!!

Mary Morris 
Rating:
2.0

Yes they have trucks .no pads no Dollie’s no appliance dollys no boxes they had no intentions on locating these items to help my move. Had to go to Lowes to buy everything I needed

SCOTT STANIC 
Rating:
5.0

Customer did not leave a comment.

WILLIAM NAPERT 
Rating:
4.0

Customer did not leave a comment.

John Lindquist 
Rating:
3.0

Customer did not leave a comment.

Karly Anderson 
Rating:
4.0

Customer did not leave a comment.

Frank Franze 
Rating:
1.0

Communication was horrible and it took 45 minutes to get the truck. Same issue upon return. I will never use services at this location again.

Fran Shafter 
Rating:
5.0

Helpful and friendly

Abby Jordan 
Rating:
3.0

It took over 2 hrs to rent this truck because your website was not working properly.

MICHAEL WILLIAMS 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

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