Customer Reviews for Quinn Equipment Inc
(U-Haul Neighborhood Dealer)

1,526 comentarios

400 35th St   Marion, IA 52302
(Located at the Quinn Storage Complex on 25th Street)

(319) 377-1926

Horario

  • Lunes
    8 a. m. - 12 p. m.
  • Tue–Fri
    8 a. m. - 4 p. m.
  • Sábado
    8 a. m. - 11 a. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(319) 377-1926

400 35th St
Marion, IA 52302
(Located at the Quinn Storage Complex on 25th Street)

Servicios en esta ubicación:

Horario

  • Lunes
    8 a. m. - 12 p. m.
  • Tue–Fri
    8 a. m. - 4 p. m.
  • Sábado
    8 a. m. - 11 a. m.
  • Domingo
    Cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Everything went great. Location, personnel, and equipment. Made moving very easy and simple. Thank you for the help. Michael

michael K. 
Clasificación:
4.0

The staff member we worked with was friendly, professional, and helpful. This location is very conveniently located in Marion, near our home also. My only concern was the large areas of frozen and bumpy snow/sleet across the parking area when walking up to the office. Be careful!

Julie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diana P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michele B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RON N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Geoff W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katie N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom F. 
Clasificación:
5.0

Good service, fun guys, and knowledgeable.

Kevin M. 
Clasificación:
5.0

I had trouble with the app/location services and couldn't scan the barcode at the location to let it know I was there. Had to use my FILs phone, then it worked. So it was something in my settings but it never told me how to fix it or what I needed to do. That was the only issue I had. Otherwise great. Thanks!

Jeffrey S. 
Clasificación:
3.0

They do not answer phones or return calls from answer machine. Operator ignored call while we were there. Inaccurate milage on contract and back of truck interior needed washing. Sent out on our long journey with only 3/8th tank.

ed K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Madison O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Josh H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lee U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert Z. 
Clasificación:
4.0

El cliente no dejó un comentario.

Carl F. 
Clasificación:
4.0

I like the owner, friendly and helpful. 4th rental from the location this year.

Roger K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pat K. 
Clasificación:
3.0

Personnel on location said they didn't have time to check in equipment. No one else on location

ANTHONY C. 
Clasificación:
3.0

El cliente no dejó un comentario.

ANTHONY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

lee J. 
Clasificación:
3.0

Truck was not clean on the inside. I had to clean it out. Tank was only half full.

todd T. 
Clasificación:
5.0

The person that checked me in was very friendly and helpful

Russell F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tamara B. 
Clasificación:
5.0

Hours can be limiting here but helpful people and can drop off after hours.

Roger K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Phillip R. 
Clasificación:
4.0

very easy return! yes, recommend

Liz K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marvin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca M. 
Clasificación:
5.0

El cliente no dejó un comentario.

sara M. 
Clasificación:
5.0

I ordered online. They had a vehicle ready for me, no waiting, no inconveniences. The business proprietor was professional and well-versed. The return process was easy peasy. 

David D. 
Clasificación:
5.0

This is NOT site related - staff was great and attentive to my needs. Truck exhaust was various levels of loud throughout the trip but became progressively louder as I traveled further. After a sudden stop in traffic, the exhaust became quiet again. Some time later, while accelerating up an incline, the exhaust became loud again. While stopping to purchase gas, I noticed exhaust fumes with the window down. When I reached my destination, I looked under the truck and found there were no bolts holding the exhaust collector to the catalytic converter. Over time the connection slipped apart and there was a gap that ranged anywhere between 1/8 “ and 5/8” inch, allowing exhaust gases and noise to escape. I have a picture of this saved for your reference.

Travis B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emily R. 
Clasificación:
5.0

Friendly and helpful people!

Raymond M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mukundan M. 
Clasificación:
4.0

The employee who helped us at Quinn was fantastic, but we had major problems with the U-Haul because the driver who used the equipment last had used diesel. Working with U-Haul after the truck broke down several blocks away was not a great experience, as both the location and we had a very hard time getting someone on the line to help us. U-Hail also did not communicate effectively about the problem to the towing company, telling them the problem was that the truck needed a battery jump, though the engine had killed. It was incredibly inconvenient to have to drive to this location (45min from our home rather than the U-haul location down the street) in the first place to pick up a vehicle that we paid $2800 to rent, that we ultimately couldn't even use. We had to drive an additional 30min to pick up a vehicle that functioned to begin packing.

Sonny D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dale E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Helen H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alec G. 
Clasificación:
5.0

The phone app for pick up is very confusing and not user friendly. No explanation of the steps before you start. A small summary would be helpful prior to starting.

Michael L. 
Clasificación:
3.0

The trailer leaked rain wAter & got black marks on our clothing

ROBERT STEPHEN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Howard P. 
Clasificación:
3.0

Lights should have been checked before leaving. Otherwise everything went well.

gillian H. 
Clasificación:
5.0

Very easy transaction.

Robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

HAILEY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kassandra W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon B. 
Clasificación:
4.0

No problems with drop off ... while the office was not open , the directions about using the drop off box were clear ... an acknowledgment of my drop off was received in a very h th iming mannee thst morning ,,, I will be using this center once again in about four weeks !!

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory W. 
Clasificación:
5.0

Once again, very helpful there!

Tavares R. 
Clasificación:
4.0

Had to call the owner on his personal cell to come back to let me check out the truck k because of a problem with the uhaul online system. He was very helpful and drove back up to do the checkout for us. Extremely good customer skills

Destiny B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Franklin G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy G. 
Clasificación:
4.0

Everyone I spoke with at this location was helpful and friendly.

Mitchell G. 
Clasificación:
3.0

The U-Haul app is beyond terrible. In a previous order,it didn't work at all. This time I gave up after trying to use it to return my rental. Why bother?

Peter Y. 
Clasificación:
5.0

That guy … I think his name is Matt. I mean maybe Pat …. He is a super dude. He is just the best and the kindest guy. I thought Dante was good but this Quinn guy is beyond wonderful.

Pat Q. 
Clasificación:
5.0

We found the owner and staff to be very prompt and pleasant to work with in arranging for use of the U-haul. We will definitely use their services again!

carol B. 
Clasificación:
5.0

Very friendly and accommodating

Robert C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danny B. 
Clasificación:
5.0

Polite and courteous gentlemen came out to meet me before I even stepped out of the truck.

Kurt M. 
Clasificación:
1.0

Trash place with trash people

alexis tavera N. 
Clasificación:
4.0

Trailer was dirty and had old dirty door mats left in it.

paula L. 
Clasificación:
5.0

El cliente no dejó un comentario.

linda A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler S. 
Clasificación:
5.0

Great service and very helpful.

Lowell M. 
Clasificación:
5.0

Easier instructions for no contact pickup, also sign said open but doors were locked.

Shawanna J. 
Clasificación:
5.0

The man at the counter was very helpful in completing the rental; friendly service!

John B. 
Clasificación:
5.0

Air ride seats.

Neks F. 
Clasificación:
5.0

Easy to find and return process online was easy to follow. We would rent from uhaul again.

Brian M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard A. 
Clasificación:
3.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert H. 
Clasificación:
3.0

El cliente no dejó un comentario.

LEO H. 
Clasificación:
5.0

ND

BUDDA P. 
Clasificación:
5.0

No issues!

Brian W. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILLIP O. 
Clasificación:
5.0

I had trouble with the after hours check in process and they didn't charge me in-spite of not getting the process completed! ¡Gracias!

Brian W. 
Clasificación:
5.0

On the personnel question: vehicle was dropped off after hours so no contact.

Doug P. 
Clasificación:
5.0

The gentlemen met me in the lot check over things with us and was very straight forward and nice. Couldn't thank him enough for making the transition easier.

Crystalee L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JADON C. 
Clasificación:
5.0

El cliente no dejó un comentario.

HARDY F. 
Clasificación:
2.0

Devoid of customer service. Attendant was not friendly and acted like we were bothering him by renting a truck.

ANDREW P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEREK L. 
Clasificación:
5.0

Easy to pickup and convenient. Ready when I ordered the truck.

MARK B. 
Clasificación:
3.0

Truck interior wasn't clean, dusty dirty floor and really foggy windows.

Dale M. 
Clasificación:
1.0

The customer service representative seemed very irritated for no apparent reason. He clearly did not enjoyed being there.

NAYELI C. 
Clasificación:
4.0

El cliente no dejó un comentario.

JENNIFER C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PARKER S. 
Clasificación:
1.0

El cliente no dejó un comentario.

Charles D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Margaret W. 
No se han enviado comentarios para esta ubicación.

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