Customer Reviews for Quick Pantry 101
(U-Haul Neighborhood Dealer)

426 reviews

2170 University Pkwy   Aiken, SC 29801

(803) 335-2477

Office Hours

  • Mon-Sun: 7 am–9 pm

Services at this Location:

Contact Us

(803) 335-2477

2170 University Pkwy
Aiken, SC 29801

Services at this Location:

Office Hours

  • Mon-Sun: 7 am–9 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Keep better cleaning an maintain trucks in small Mom and POp

Tony Rockhold 
Rating:
5.0

Customer did not leave a comment.

Becky Davis 
Rating:
5.0

Customer did not leave a comment.

ROBERT BRADFORD 
Rating:
5.0

Customer did not leave a comment.

HAMID LYLE 
Rating:
3.0

Had to put fuel and oil in truck time of pick up. Inside and outside of truck was very dirty.

Larry Calhoun 
Rating:
5.0

Customer did not leave a comment.

Brittany Perry 
Rating:
5.0

Good job.

Marilyn Niethammer 
Rating:
2.0

Didn't have a dolly that was ordered and the truck was filled with trash

Jesse Weaver 
Rating:
5.0

Excellent service and equipment.

Jeffrey Holley 
Rating:
5.0

Customer did not leave a comment.

Ervin Swearingen 
Rating:
5.0

Customer did not leave a comment.

Willie Mayfield 
Rating:
5.0

The owner was very polite and made sure the trailer was attached properly. Easy process checking in and out.

Tabitha Butler 
Rating:
3.0

Do maintenance more frequently on the vehicle. Felt like I was driving on square tires. If not, then start putting Bluetooth radios in them bitches. Couldn't decide if fighting the truck to stay on the road was better in silence or with some shit FM music playing.

stephen riggs 
Rating:
4.0

Easy in and out pick for up and delivery.

LESTER HARPER 
Rating:
3.0

Customer did not leave a comment.

je made 
Rating:
1.0

Don’t advertise 26$ per day when you actually charge 750$ per day. Worst experience with a vehicle rental. Rental was out of date dirty smelly nasty. Not fuel efficient piece of junk!

Allen Bonds 
Rating:
3.0

There is really no comparison between the pickup point and the drop off point. The pickup point was a a U-Haul business whereas the drop off point’s primary business was a convenience store and U-Haul customers appeared to be their secondary concern.

Robert Shirley 
Rating:
5.0

Give a brief overview on driving operations. On the towing when not in use. Where everything is . The truck run good, and drove smoothly. Thanks!! Will rent again.

Kathleen Jackson 
Rating:
2.0

Sketchy location. A $19.95 per day rental cost me $133 plus $27 fill up. Rip off!

Pamela Towne 
Rating:
4.0

Customer did not leave a comment.

Clifton Williamson 
Rating:
3.0

Fix the vehicle

aaron williams 
Rating:
5.0

Self help !

matthew jones 
Rating:
3.0

Customer did not leave a comment.

Mike Pope 
Rating:
1.0

The U Haul location was in a very horrible part of town, we witnessed a drug deal, the location was not safe to be at, the truck was filthy and hadn’t been cleaned in who knows how long - it stunk of drug smoke - if this were my only choice I’d never rent from uhaul again.

Mark Enright 
Rating:
5.0

Maybe a better area for customers vehicle to park while out with the truck.

Lisa Bauer 
Rating:
5.0

Customer did not leave a comment.

Marcus Bowman 
Rating:
3.0

Customer did not leave a comment.

chester Veccreynolds 
Rating:
5.0

Customer did not leave a comment.

marie jones 
Rating:
5.0

I didn’t get the clerks name. But he was overly helpful and wonderful to deal with. After spending 10 hours on the road (due to traffic) when it was only supposed to take 7, it was inviting to deal with someone helpful.

Cam Rivers 
Rating:
3.0

Customer did not leave a comment.

Frankie May 
Rating:
5.0

Customer did not leave a comment.

Jeff Brown 
Rating:
5.0

Customer did not leave a comment.

tina wilson 
Rating:
5.0

Do not guarantee rentals and then not have the equipment to rent out

SHERRY HAMILTON 
Rating:
5.0

Customer did not leave a comment.

jennifer christia 
Rating:
4.0

Customer did not leave a comment.

robert rodgerts 
Rating:
3.0

Customer did not leave a comment.

Christopher Gratton 
Rating:
4.0

Customer did not leave a comment.

Gerald Steeves 
Rating:
5.0

Customer did not leave a comment.

cathy thomas 
Rating:
5.0

Customer did not leave a comment.

Raymond Melton 
Rating:
5.0

Customer did not leave a comment.

Mark Stevens 
Rating:
5.0

Friendly Service

TAE KIM 
Rating:
3.0

Customer did not leave a comment.

Michelle Forlenza 
Rating:
5.0

Not a thing.

Joya Jimenez DiStefano 
Rating:
4.0

The vehicle was there and available. Easy rental and return. Will use again when needed.

anthony RENALDI 
Rating:
5.0

Customer did not leave a comment.

BRIAN DAVID REED 
Rating:
3.0

Took me the different U-Haul dealers to rent one. First one I had rented had a flat tire and the store did not open before my appointment at 9:30 the next one there was no one there and the last one was at the quick pantry where I did rent a 5x8 but it was trying to get the 6x12 from the other stores.

KEITH FULMER 
Rating:
5.0

Customer did not leave a comment.

Baxter Gibson 
Rating:
5.0

Customer did not leave a comment.

Bryan Noar 
Rating:
5.0

Customer did not leave a comment.

LATISHA MARTINEZ-REYES 
Rating:
5.0

Customer did not leave a comment.

ADRIAN KAUFMAN 
Rating:
3.0

The Quick Pantry location was the saving grace to my situation, because I originally reserved through Sutton Marine, 914 Park Ave SE, Aiken, SC 29801. When I arrived at Sutton Marine, the business was closed and no one bothered to inform me that it was supposed to be closed because owner had surgery. I had to call the movers that I hired through U-Haul, which was Professional Mover Solutions, LLC- Mike Powell 706-261-0370 and Mike Powell is the one that called the U-Haul area manager to find another U-Haul for me. So keep in mind I had already called U-Haul customer service, whom did nothing for me besides keep me on hold for an additional 30 minutes while my time is running with the movers because they were at my home waiting on me. So I get the truck from Quick Pantry and ended up having to use the movers for an additional hour. Mike Powell talked to U-Haul area manager again, who told him that they had credited my account for the extra hour, which they did not! I will never use U-Haul again after this experience. They lie and don't seem to care when one of their customers have been misinformed or not informed at all. However, I am so greateful for Mike Powell with Professional Mover Solutions, LLC 706-261-0370 for going above and beyond to ensure that I was able to move and did get a truck that day.

Angela Quinn 
Rating:
5.0

Customer did not leave a comment.

randull tiller 
Rating:
1.0

I WAS OVERCHARGED AND I WANT MY MONEY. I’ve been in contact several times shanleywindless1@gmail.com

Shanley Windsless 
Rating:
4.0

Very good completly / Rental Agent was GREAT !!

Ky Larson 
Rating:
5.0

Nothing, everything was good

Bobby Hill 
Rating:
5.0

Customer did not leave a comment.

Michael Milano 
Rating:
3.0

He pointed to where to drop the trailer and went back in. But I have had great service at that location before.

Maxwell Smith 
Rating:
4.0

Customer did not leave a comment.

Randy Heinle 
Rating:
4.0

Customer did not leave a comment.

Reginald Odom 
Rating:
3.0

Customer did not leave a comment.

David Welcher 
Rating:
5.0

So easy! The unit was checked back in by the guy who helped me before I even entered the store! Crazy fast service. You can gas up there too, which I did.

Michael Corrigan 
Rating:
5.0

The gentlemen was extremely nice and even called me by my name when I came in the door. I had parked at the gas pump to refuel before I turned in the key. He had some one to move and park the truck so that I could be on my way. I wasn't expecting that service, but it was greatly appreciated.

Laura Ledford 
Rating:
5.0

Customer did not leave a comment.

Rhonda Robinson 
Rating:
1.0

I had to go to Augusta Georgia the dealer charged me for local not to Augusta and back theirs know storage in Aiken. Th is wrong and there’s nothing I cy do

Lionelle Buggie 
Rating:
1.0

Clean and maintain you trucks

David Figueroa 
Rating:
5.0

Customer did not leave a comment.

Kenneth Milligan 
Rating:
5.0

Customer did not leave a comment.

Bryan Noar 
Rating:
4.0

Customer did not leave a comment.

JOHN MCKIE 
Rating:
5.0

Satisfying experience

DONALD KEARSE 
Rating:
5.0

No improvement needed. Each time I’ve rented a uhaul from this location, I received the best customer service. Look forward to doing business again in the future.

Lisa Kenner 
Rating:
4.0

Customer did not leave a comment.

DONALD HOLDER 
Rating:
5.0

Always great service at Quick Pantry 101..

Ted Robinson 
Rating:
1.0

Truck was dirty asf, traction control and stabilitrak both need to be serviced (gave me problems while driving), blinker would randomly cut on and would not turn off, dashboard lights shined like a Christmas tree, and the Representative almost gave my rental away. Will not return to uhaul, I’m going back to Penske

Alexander Faubert 
Rating:
5.0

Customer did not leave a comment.

Charles Durham 
Rating:
5.0

Customer did not leave a comment.

Demetrius Nicholson 
Rating:
3.0

Vehicle has no gas in it when I received it

audrey dailey 
Rating:
5.0

Customer did not leave a comment.

SONYA BATES 
Rating:
3.0

I started off in Aiken but the location of the drop off was further away from the place I took my load. I called to see if I could get a closer drop off. Instead I got the rudest man telling me what I should have done that I just wasted gas and return it to this location after I hung up from him.

LAURA WILSON 
Rating:
5.0

Customer did not leave a comment.

thomas brown 
Rating:
3.0

Lots of trucks and friendly store... but not a lot of supplies.

Brad Burrows 
Rating:
5.0

Quick and easy to get a Uhaul… The staff was friendly, even offered me a seat while I was getting the uhaul… And cheaper than expected!

leon curry 
Rating:
5.0

I ALWAYS get excellent service from Mr. Rana at The Quick Pantry.

TED ROBINSON 
Rating:
5.0

Customer did not leave a comment.

Dana Berry 
Rating:
5.0

Customer did not leave a comment.

Don Fouts 
Rating:
5.0

They were able to change truck for me at the last minute. Excellent service. Thank you!

MARK SCHWEDER 
Rating:
4.0

Customer did not leave a comment.

Gary Garman 
Rating:
5.0

I'm thankful and very appreciative of your staff at this location. They go above and beyond for the customer.

Sandra Blocker 
Rating:
2.0

This location tried to over charge 30 miles. No one goes to truck to get Accurate miles. They depend on customer taking pictures. Well everyone isn’t honest. So they had me on paper have 30 miles less than it actually was. So when I check in my mileage it showed me doing 57 miles verses 26 ; mile actual amount. I had to go through so much for them to correct it. Problem was resolved at the end

Michelle Green 
Rating:
5.0

Customer did not leave a comment.

Idellia Ingram 
Rating:
4.0

Customer did not leave a comment.

Melanie Miller 
Rating:
3.0

Store owner was very nice. The truck was clean. The gas tank was just above 1/4 tank of gas. After we got on the road, we noticed the mirrors “flopped out” (would not stay in place) and the truck ran smoothly as long as it was around 70 mph (if below, it ran rough and felt like it was about to stall out).

Dawn Riley 
Rating:
5.0

Customer did not leave a comment.

Matthew Haley 
Rating:
5.0

I read rough reviews, but had one of the easiest, smoothest and quickest pick up experiences ever. The place that I had initially set up the reservation was closed, and I got moved to this location - all went perfect!

Eric Elliott 
Rating:
5.0

Rented from this location many times. Always quick and easy and clean trucks and trailers.

lee jones 
Rating:
2.0

Do better

TINA DOBSON 
Rating:
4.0

The truck's steering wheel was severely misaligned. The dashboard lights only worked some of the time. There was no power steering at slow speeds.

William Light 
Rating:
5.0

Great service .. thank you

LESTER STEELE 
Rating:
5.0

Nothing everything was great

thomas brown 
Rating:
1.0

the worst they lie about the miles and add extra charges.

Gregory Roundtree 
Rating:
5.0

Customer did not leave a comment.

Crystal West 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top