Customer Reviews for QT Tire & Lube
(U-Haul Neighborhood Dealer)

105 reviews

147 Broadway N   Raymond, AB T0K2S0

(403) 752-4939

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 12/24/2021 - 12/27/2021: Closed

Services at this Location:

Contact Us

(403) 752-4939

147 Broadway N
Raymond, AB T0K2S0

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 12/24/2021 - 12/27/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very goid

Darryl J. 
Rating:
5.0

Customer did not leave a comment.

REED J. 
Rating:
5.0

Pick up and drop off locations were great. The only negative thing was that the truck size that was suggested to us by the call in center when I booked the truck was too small and did not fit all of our stuff.

Deanna N. 
Rating:
4.0

Staff were friendly and helpful. The trailer was easily assessable. The trailer squeezed a lot and did not ride well empty, but loaded it was fairly smooth. Thank you.

Merlin Z. 
Rating:
5.0

It was very nice to come there and be able to use the unit. The return went very well even though I wasn't able to do the return online. When I called in during business hours to make sure that it had all been done it was reassuring to know that it had been done.

JAMES M. 
Rating:
3.0

This location is in a tire shop business. Very limited parking and even though it was scheduled to come back to the Raymond location we were to have called Uhaul to verify that. If I wanted to drop it off somewhere else I would have made the call to Uhaul.

Larry G. 
Rating:
4.0

Customer did not leave a comment.

Bryan M. 
Rating:
5.0

Absolutely wonderful to deal with this drop-off location both times I rented a U-Haul one way to Lethbridge.

John M. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
1.0

These guys were the biggest bunch of assholes ever

RYAN R. 
Rating:
5.0

Customer did not leave a comment.

Gerald M C. 
Rating:
5.0

Customer did not leave a comment.

Gary Q. 
Rating:
4.0

Customer did not leave a comment.

Donald C. 
Rating:
5.0

Customer did not leave a comment.

JAMES M. 
Rating:
5.0

Customer did not leave a comment.

Daniel V. 
Rating:
5.0

Nothing to improve experience was great & helped in anyway he could. Thanks for a smooth move)

Christopher P. 
Rating:
5.0

Customer did not leave a comment.

don H. 
Rating:
5.0

Customer did not leave a comment.

Joshua N. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Customer did not leave a comment.

Richard L. 
Rating:
3.0

Customer did not leave a comment.

SYLVAIN B. 
Rating:
3.0

Customer did not leave a comment.

SYLVAIN B. 
Rating:
5.0

Customer did not leave a comment.

Mark J. 
Rating:
5.0

Simple and easy. Just the way you want it to be.

Jeffrey T. 
Rating:
5.0

Gary gave me great service and everything went smoothly and was one less stress when moving.

brent B. 
Rating:
3.0

Customer did not leave a comment.

Pete T. 
Rating:
5.0

Night drop. Had to call them on the after hours number, but, very kind and helpful. Said not to worry about anything for the night they would work it out in the morning. They got it all taken care of. They were awesome!

Karen W. 
Rating:
4.0

Customer did not leave a comment.

SHERRI R. 
Rating:
5.0

Customer did not leave a comment.

Andre G. 
Rating:
5.0

Customer did not leave a comment.

Jayson P. 
Rating:
5.0

Customer did not leave a comment.

Joseph M. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
2.0

Almost no room to park trucks. Could not get self return to work and got charged $20 convenience fee. Was told my drop off was at a different location than the one sent to me after departing from pick-up location.

Andrew Thomas M. 
Rating:
5.0

Not that I know of.

hillaman N. 
Rating:
5.0

Customer did not leave a comment.

Shaun P. 
Rating:
5.0

I would like to see better tires on these vehicles. Also the wiper blades are not very goid quality

Dennis A. 
Rating:
4.0

Customer did not leave a comment.

Joanne K. 
Rating:
3.0

Gary is very personable and helpful.

William B. 
Rating:
5.0

Pick up location was awesome. Uhaul overall service the shits! Reserved a trailer drove 10hrs to only find out they didn't have a trailer for me. Alot of bulshit and nothing for my inconvenience

Brandy C. 
Rating:
5.0

The way I had to reserve a trailer and speak to people in Calgary when I'm in Lethbridge is just stupid...luckily the guy where I picked my trailer up in Raymond was great and fixed my reservation due to it being messed up

Christopher D. 
Rating:
3.0

I had a problem with the amount I was charged and I have tried to get ahold of someone to resolve the issue but I haven't been able to. I would like a phone call to discuss this. My number is 403-634-8195. Please call me. Thanks Jackie

Amanda T. 
Rating:
1.0

For starters when a pickup is scheduled for 10am I should have the truck by 10:15. I got possession of the truck at 12:30pm.was sent to raymond from lethbridge and no one was there to release the truck. Uhaul screwed up my online login so I couldn't get the code for the lock box.When I called uhaul customer service they played transfer tag and hung up on me 3 times and in the end I had to wait for the manager to get back while he spent another hr just trying to release the truck. Worst uhaul experience ever.

kodi D. 
Rating:
4.0

Customer did not leave a comment.

CLARK O. 
Rating:
4.0

Customer did not leave a comment.

Rodney K. 
Rating:
5.0

More trucks at this location

Lyle D. 
Rating:
4.0

Customer did not leave a comment.

LERAY W. 
Rating:
5.0

Customer did not leave a comment.

Bill B. 
Rating:
5.0

Customer did not leave a comment.

CARLOS J. 
Rating:
5.0

I am very pleased with the service provided by this U-haul dealer.

CARLOS J. 
Rating:
5.0

Customer did not leave a comment.

william L. 
Rating:
3.0

With the massive snowfall so far this year it was a little tricky dropping off the trailer but all in all they've kept it pretty well maintained

SHAUN R. 
Rating:
4.0

Customer did not leave a comment.

Ken N. 
Rating:
5.0

Customer did not leave a comment.

MARK J. 
Rating:
5.0

Customer did not leave a comment.

Jamie M. 
Rating:
5.0

no problems

JAY P. 
Rating:
5.0

Customer did not leave a comment.

Jared D F. 
Rating:
4.0

Customer did not leave a comment.

Jesse B. 
Rating:
5.0

Customer did not leave a comment.

carole C. 
Rating:
5.0

Customer did not leave a comment.

Donald A. 
Rating:
4.0

Uhaul head office customer service is a nightmare to work with. Spoke with 5 people over 3 days. Promised free storage but could not deliver. Incredibly rude and extremely hard to deal with.

Maria T. 
Rating:
5.0

Customer did not leave a comment.

GARY Q. 
Rating:
5.0

The U-Haul dealers at both ends were very good and helpful, U-Haul itself left a lot be desired. The price for the truck rental tripled in one year. I could not get an explanation. I left messages with managers but never got a call back. I will not rent from U-Haul again.

Dave M. 
Rating:
4.0

Customer did not leave a comment.

Kristy I. 
Rating:
3.0

Customer did not leave a comment.

Gail M. 
Rating:
3.0

Customer did not leave a comment.

allen W. 
Rating:
5.0

Great drop off location easy to get to!

Cyndi B. 
Rating:
5.0

Customer did not leave a comment.

GARY Q. 
Rating:
3.0

Customer did not leave a comment.

ADAM B. 
Rating:
3.0

Very quick and good service. Thank you

BARBARA C. 
Rating:
5.0

Customer did not leave a comment.

TAI H. 
Rating:
4.0

Customer did not leave a comment.

ASTRID V. 
Rating:
5.0

Customer did not leave a comment.

Christopher O. 
Rating:
5.0

Customer did not leave a comment.

ELISABETH H. 
Rating:
3.0

An excellent agent. I appreciated his helpfulness and consideration.

LEONARD S. 
Rating:
3.0

When we dropped off truck a day ahead of time we asked about the the $50.00 discount and the service rep did not know about it. Really? Renting a truck from u-haul is easy on line and chat on line is helpful but the service reps are not .

LIAM O. 
Rating:
4.0

Customer did not leave a comment.

GORDY S. 
Rating:
5.0

Customer did not leave a comment.

GARY Q. 
Rating:
2.0

There was no one available to contact as per pickup contract. I did the paperwork with a very helpful person out of the Calgary office via cell ph. The trailer was filthy but good repair whereas the cleaner trailer had a flat tire. All the equipment is parked in a muddy yard amongst non Uhaul equipment. I also dropped trailer off the same day at Mo Tire in Lethbridge and again no onsite representative.

MAURICE I. 
Rating:
5.0

Customer did not leave a comment.

LINDA D. 
Rating:
1.0

why was I not given a receipt with the explanation of why I only got $30.00 back instead of the $100 other than he said you went over the mileage with not knowing that I feel you need to re look at it and feel that I should receive $ 70.00 as you did not inform me of all the info involve. please reply to me at this e mail thank linda reurink if you want customer remember word of mouth can do more damage than anything

LINDA R. 
Rating:
3.0

Customer did not leave a comment.

CLARKE O. 
Rating:
5.0

Customer did not leave a comment.

Brenda S. 
Rating:
3.0

I reserved and paid for a trailor, when I went to get it was not there. You need better control on who takes those trailers. Also I reserve a trailor in lethbridge but had to pick it up in Raymond and then it wasn't back when I was to pick it up. Drivers of yer vehicles need to be more responsible to the next customer and to there contract. Thank you. I'm in love with yer girl Jacque on 36 street in lethbridge. If I was 40 years younger i would try to huddle her. Ha ha Boyd low

DAN L. 
Rating:
4.0

Customer did not leave a comment.

MERRILL L. 
Rating:
2.0

I signed a part of the form that stated the vehicle had been cleaned and I was to return it the same way. But I was not told that otherwise I would have done an inspection of the cab of the vehicle myself. Consequently I was charged $25.00 for cleaning a spill on the seat and door of the passenger side of the truck. So here I was charged for something that wasn't explained to me he said sign here and here. There was nothing spit on the seat or door while I was in the truck. I feel like I was taken advantage of because I didn't know if there was something on the passenger seat or not. He did explain mileage etc. I am sure I would Not recommend or use your company again. Because of the overcharge of $25. I purchased boxes from your company and then to be overcharged with something like this. I called the Raymond U haul and he told me someone from U haul would call me NEVER received a call nothing. Very unhappy with your company and I will caution other about the extra fees. The location I picked up the truck at was filthy.

MONI G. 
Rating:
3.0

Truck needed a wheel alignment as it was really a rough ride as a result

LONNE W. 
Rating:
4.0

Customer did not leave a comment.

LEANNE B. 
Rating:
2.0

Very friendly service, but very disorganized and dirty

COURTNEY R. 
Rating:
2.0

To busy to get up and help.

JIM H. 
Rating:
4.0

Customer did not leave a comment.

KATHY P. 
Rating:
5.0

Customer did not leave a comment.

CALVIN A. 
Rating:
5.0

Customer did not leave a comment.

BRONWYN F. 
Rating:
5.0

Customer did not leave a comment.

GARY Q. 
Rating:
4.0

Customer did not leave a comment.

ELISABETH T. 
Rating:
5.0

Guy was helpful and friendly. I was in and out of there quickly.

DAVE A. 
Rating:
5.0

was supposed to pickup at airport location and uhaul screwed up. not impressed with online booking system. Good service from franchise people.

FRED P. 
Rating:
3.0

Customer did not leave a comment.

DAVID C. 
Rating:
4.0

Customer did not leave a comment.

CLARK O. 
Rating:
5.0

Customer did not leave a comment.

NORMA W. 
Rating:
3.0

Hi, I booked a Uhaul truck online. I showed up to pick up the truck and the attendant looked up my master number and said my truck had been cancelled! There were some notes in the system saying Uhaul had called my house (to confirm I'm assuming?) and one of my children had answered the phone. I have four kids under 12, I don't know which one answered. Anyway, the Uhaul person asked a child if we wanted to reserve a truck, the child said they didn't think so, and the person cancelled my reservation! Seriously? You couldn't call back another time? Or send me an email? You talked to a child and cancelled it? There was a truck available when we showed up, so everything worked out fine, but what if it hadn't? I was seriously not impressed.

Cindi F. 
No reviews have been submitted for this location.

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