Customer Reviews for PSA Self Storage Alhambra
(Distribuidor de U-Haul del vecindario)

313 comentarios

600 S Garfield Av   Alhambra, CA 91801
(Mission)

(626) 283-4990

Horarios de la ubicación

  • Lunes a sábado:
    9:30 a. m. - 12 p. m. / 1 p. m. - 5 p. m.
  • Domingo:
    Cerrado
Horario especial
  • 12/25/2021: cerrado
  • 1/1/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(626) 283-4990

600 S Garfield Av
Alhambra, CA 91801
(Mission)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes a sábado:
    9:30 a. m. - 12 p. m. / 1 p. m. - 5 p. m.
  • Domingo:
    Cerrado
Horario especial
  • 12/25/2021: cerrado
  • 1/1/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

ALAN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELMER B. 
Clasificación:
5.0

The window looked clean until it was hit by the sun at which point I could only see the streaks and dirt. It was dangerous because my vision was impaired. I was nowhere near a gas station to pull over and clean.

TAMARA I. 
Clasificación:
5.0

Nice equipment that helped me and the workers were also very helpful and friendly. I will be happy to use them again when I need help with a move.

LEE M. 
Clasificación:
4.0

El cliente no dejó un comentario.

HUGO G. 
Clasificación:
5.0

Very friendly and helpful.

Ronald N. 
Clasificación:
3.0

El cliente no dejó un comentario.

PAUL B. 
Clasificación:
5.0

I can't think of anything, but I do know that Chris was extremely helpful. Thank you for the great customer service.

MARCO H. 
Clasificación:
5.0

Keep up the great customer service. Chris is awesome. I wish there was somebody working when ai returned my van on Friday afternoon around 2pm. However, online return process is fast and have a same result. Snap pics of the odometer, cabin, back and you are done. Will use U-Haul rental from this place again in the future.

Alex I. 
Clasificación:
5.0

Nice customer service.

ELMER B. 
Clasificación:
1.0

They gave me the truck, the gas didn't match the checkin info. I submitted via the link they sent me that it was incorrect and submitted a photo with it. All the location does is say take it up with Uhaul. Uhaul phone just disconnects as they tell you to hold, the chat just keeps telling me to send photos that have already been sent.

JEFFREY M. 
Clasificación:
1.0

The location is hard to find no actual u-haul

RAYMUNDO R. 
Clasificación:
3.0

Someone has to assist a customer to get to a truck and orient about how to open the back of truck..especially for first time user..

GARRY G. 
Clasificación:
4.0

El cliente no dejó un comentario.

ZHIFEI X. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADELE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tsung-Yu L. 
Clasificación:
5.0

The employee working there (I'm sorry I don't remember his name) was super nice and helpful. You have a great employee representing you!

Deitra L. 
Clasificación:
5.0

Great customer service by Christopher. Thank you!

JUAN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DWIGHT B. 
Clasificación:
5.0

Great friendly staff. Van could have a little more clean. But other than would definitely come again.

Jesus V. 
Clasificación:
5.0

The guy working at the place was so kind and friendly and helpful! He should get a raise for outstanding customer focus and demeanor. He cared about my experience. The app checkin was not working correctly and he came out to help me get checked in and on my way. I didn't ask. He just did it. Van worked great and did its job. It was pretty beat up, but I got done what I needed to and was charged a fair amount. I booked this less than an hour from pickup time! As usual, U-Haul came through and will continue to get my business. In the future. Thank you

Ronald M. 
Clasificación:
5.0

El cliente no dejó un comentario.

james G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

NOE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DWIGHT B. 
Clasificación:
5.0

Chris is very professional and kind with good customer service skills.

SHERRI F. 
Clasificación:
5.0

Dropped off at 6:30pm 4/10/2021 left key in Dropbox since office was closed. Don't know if I should get refunded for some money since it was due back 9:40 am 4/11/2021?

STEVEN M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Weizhao C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline B. 
Clasificación:
1.0

The attendant wasn't helpful, they didn't have the truck I had made the reservation for had to take a smaller one, it was just a really bad experience overall.

Javier Fernando G. 
Clasificación:
5.0

Psa storage was great. Uhaul made me get more verifications at the pickup location. This wasted an hour of my moving day. Would have been better to ask for additional info in the previous 48 hours of my reservation. Uhaul's system prevented the psa storage employee from helping me. And rendered the mobile pickup completely useless as I had to go inside the office. The Uhaul online return is a hassle especially after a long day of moving.

Robert R. 
Clasificación:
5.0

Excellent customer service

Marian D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DWIGHT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Albert W. 
Clasificación:
5.0

clean windshield inside

WILLIAM D. 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDRA V. 
Clasificación:
5.0

El cliente no dejó un comentario.

GRACE H. 
Clasificación:
3.0

Make sure the truck space is swept and cleaned before providing this to your customers. It's essential to prepare a rental truck so your customers can come back again.

Elias N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tsung-Yu L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Flordeliz N. 
Clasificación:
5.0

El cliente no dejó un comentario.

WEI Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK L. 
Clasificación:
5.0

Really friendly and helpful staff. Easy process.

Julie C. 
Clasificación:
4.0

My only issue was that I didn't get the hand truck that I ordered. But I received a prompt call when Kim realized that she didn't provided me one and offer for me to pick it up or give me a credit for the hand truck. During the return process it ask to take a photo of the hand truck (dolly) which I could not because I didn't get one to begin with. The name of the person that help me was Kim. She is very friendly and provided great advice.

Tony T. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVOUD B. 
Clasificación:
5.0

Chris Santana was excellent and provided fast and courteous customer service.

Joe A. 
Clasificación:
5.0

The front desk associate was really kind and helpful.

Elizabeth V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Willie W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andy T. 
Clasificación:
5.0

The store operator was top notch and knowledgeable and provided excellent customer service. Keep up the good work.

Arthur Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

Wayne H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Courtney V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dejun G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Haoran Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eduardo D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank H. 
Clasificación:
5.0

Nothing more. It was a very pleasant experience. Customer service is great. I didnt get her name but the lady that helped out is awesome! Very friendly and professional

DAVID L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOYCE J. 
Clasificación:
4.0

Great customer service.

Jonathan S. 
Clasificación:
1.0

I've been choosing Uhaul for 6 years and this is my first time to realize I need to record a video when I return everything. I never thought the guy I returned the van and dolly forgot I return them to him. And the most ridiculous things is I returned everything to him face to face. Thanks to the manager, he is very patient and helped me out. The guy working there does not have enough qualification to work there. I wont visit there anymore unless they get some improvement.

zheng G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Helen W. 
Clasificación:
1.0

The receptionist was unacceptable rude, locked me out during their Business hour when I tried to return the truck and refuse to help me to do the return. I was waiting at least 30 minutes outdoor because he refused to open the door for me while he was actually sitting inside the office the whole time. It was ridiculous

dong W. 
Clasificación:
5.0

Chris was great! Super nice and informative

Yuhwen T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ekmann H. 
Clasificación:
1.0

I filled up gas right next to the return location and got charged for gas.

Lewis L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexis F. 
Clasificación:
5.0

The location representative that helped us was very professional and friendly. His calm and helpful demeanor contributed to decreasing the stress associated with the move on new years' eve. I rented at this UHaul location as a frantic last minute decision, after Budget-truck dropped the ball on my initial reservation. The check-in and check-out process were stress free. I would definitely rent a truck from this location again. Thank you for being so wonderful!

Nzola D. 
Clasificación:
5.0

Chris was courteous and professional. He was extremely knowledgeable and answered all my questions. I would not hesitate to use this U-haul location again!!

mary G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arturo C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Monica M. 
Clasificación:
1.0

Horrible service! Waited an hour to get the truck. It seems the person working there did. It know how to use the system to rent trucks. Lost an hour of move time and the help I paid for. Never again!!!

Eileen C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew N. 
Clasificación:
5.0

Booked online, friendly , quick service at the office. Would definitely recommend this location!

Steven G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lee J. 
Clasificación:
4.0

The entire rental experience was simple, quick and efficient.

Paul L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bennie M. 
Clasificación:
5.0

The gentleman that assisted me was great, efficient and kind, I'd recommend this location to anyone!

Erika S. 
Clasificación:
5.0

Chris, the customer service rep at the site was very helpful and informative. Moving is stressful and he at least helped make the truck rental part of it easy. Gracias.

elia C. 
Clasificación:
5.0

All around great experience. Will recommend.

Kevin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Taylor E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Reine H. 
Clasificación:
5.0

Extraordinario servicio al cliente

Victor G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Seyedalireza G. 
Clasificación:
5.0

Frank is Awesome! Very helpful and professional.

Poova B. 
Clasificación:
5.0

Great customer service and consistently friendly.

Arnaldo A. 
Clasificación:
5.0

Very professional and courteous. Great customer service.

Arnaldo A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon F. 
Clasificación:
5.0

Frank was the awesome. Super friendly and helpful!

Bryan N. 
Clasificación:
5.0

Nothing needs to be improved. My experience was excellent at PSA Alhambra. Everytime I use this location for UHaul service I know I will be treated professionally and receive great customer service. Gracias

elsie V. 
Clasificación:
5.0

Yo

Arnaldo A. 
Clasificación:
5.0

Frank was cool

William R. 
Clasificación:
5.0

Excellent service! Great vehicle that did the job quite well. We will return again soon! Thank you! Frank and Chris are such efficient, knowledgeable and excellent customer service employees!!! What a great experience!!! ????????5stars!

Susan M. 
Clasificación:
5.0

Great customer service and prompt processing. Much faster than the U-Haul app, which is unbelievably slow/in-efficient.

Robert C. 
Clasificación:
5.0

Friendly Staff. Vehicle was clean and ready when I arrived. Brandon did a nice job assisting me. Gracias.

Frank T. 
Clasificación:
5.0

Great staff at this location. I would go over the "low tow" switch for 1st timers.

James M. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

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