This was supposed to be seamless and was not. The phone option was more complicated based on phone settings I had to wait on hold for 45 minutes to receive assistance.lucille S.
Customer Reviews for Protech Service Center
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Kevin M.
Phone app down to check in after returning van. Had to call 800 number.Donald S.
place was run terrible .. i got down to get my rental and was covered with 6-8â€ of snow and ice .. brakes squeaked the hole time and the last person that rented it had stuff still in there and back was still dirty.. i wasnt happy with my Experience or the price.. i will really think about it next time i rent..FRAN K.
El cliente no dejó un comentario.John W.
El cliente no dejó un comentario.James W.
El cliente no dejó un comentario.James D.
El cliente no dejó un comentario.LINDA C.
24 hour drop off very easyBRANDI F.
Extend business hoursROBERT C.
I was notified the day before i was supposed to pick up the trailer that the trailer i reserved a month prior was unavailable. My reservation was automatically changed to the next size up. Had I been notified earlier, i could have planned to pick up the trailer that I wanted. As a result, I was required to pay 50% more than I had planned to for my trailer!! I relocate frequently and will likely try to use a different company next time.Cooper B.
El cliente no dejó un comentario.Kyle P.
El cliente no dejó un comentario.Michael C.
Mobile check-in was atrocious. When the representative called me a few days ago to confirm, he should have 1) for all the information he needed for a speedy pickup 2) explained the mobile pick up process It took 1 hour and 10 minutes to do this. Calling customer service 3 times (work long waits) was painfully unhelpful.Jeff L.
El cliente no dejó un comentario.STEPHANIE E.
Moving equipment that I ordered was not in the truck.Patrick J.
Only issue we had was with the app and submitting photos for the return. We had to just drop off the key as it wouldn't take photos fro mileage and fuel tank.James G.
All good.PETER D.
El cliente no dejó un comentario.FRANCIS I.
Staff was very helpfulEdward G.
El cliente no dejó un comentario.STEPHEN K.
El cliente no dejó un comentario.Gregory M.
Location was vey convenient for drop off.JAMES C.
El cliente no dejó un comentario.KERRY H.
Fast and easy pick up/hook up of trailerPaul F.
El cliente no dejó un comentario.ELMEHDI N.
El cliente no dejó un comentario.Elizabeth C.
Owner was extremely helpful and personable.EILEEN P.
nothing on the location the app is difficultjohn W.
Clean it up!Tim B.
El cliente no dejó un comentario.HUNTER L.
Nothing needed.Dan P.
El cliente no dejó un comentario.Lauren P.
El cliente no dejó un comentario.PETER B.