Customer Reviews for Produce Barn
(U-Haul Neighborhood Dealer)

516 reviews

72 Mansfield Ave   Norton, MA 02766

(774) 430-0190

Office Hours

  • Mon-Sat: 8 am–6 pm
  • Sun: 8 am–4 pm
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(774) 430-0190

72 Mansfield Ave
Norton, MA 02766

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–6 pm
  • Sun: 8 am–4 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The pickup process was smooth and efficient. The truck was ready to go including furniture pads and a dolly. Super easy!

Chris Anderson 
Rating:
5.0

I was completely satisfied with the service it was quick compared with other sites. Keep doing what you doing.

edward tavares 
Rating:
5.0

Customer did not leave a comment.

david dalton 
Rating:
5.0

Customer did not leave a comment.

Matthew Forkner 
Rating:
5.0

Customer did not leave a comment.

Ellen Griffin 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Fish 
Rating:
5.0

Customer did not leave a comment.

Erin McCarthy 
Rating:
5.0

Excellent customer service and thoroughness to detail when connecting the car and trailer. All the lights worked perfectly. Thank You Brian O,

Brian ONeil 
Rating:
5.0

Customer did not leave a comment.

Artem Sharamet 
Rating:
5.0

Customer did not leave a comment.

Mark Thompson 
Rating:
5.0

Customer did not leave a comment.

JAMES BRACKETT 
Rating:
5.0

It was a teal pleasure working with the barn the guy denis was very helpful

STEVE FOLEY 
Rating:
5.0

Customer did not leave a comment.

Jim Liddick 
Rating:
5.0

The service at this location in Norton, The Produce Barn, was terrific. Staff was friendly and very cooperative, and sensitive to our needs for a moving truck. Everything went extremely well and we are grateful for the excellent service from this location.

EUGENE RICH 
Rating:
5.0

Jason was very professional,knowledgeable and friendly. The equipment was ready and in excellent shape. The truck was clean, gassed and ready to go. I would highly recommend this rental location.

charles mcpherson 
Rating:
4.0

People were great picking up and returning. Easy in and out. Trailer had a bunch of stuck on leaves like they’d blown in and got rained on or last renter didn’t clean out but doesn’t matter one bit.

Jed Neureuter 
Rating:
5.0

Guys are amazing as always!

Mohamad HODROJ 
Rating:
5.0

Customer did not leave a comment.

Walter Lewis 
Rating:
4.0

Customer did not leave a comment.

Keith Weeman 
Rating:
2.0

The truck was extremely loud with an exhaust leak. Transmission seems to lag a lot. It felt like it would break down any moment.

Woodforms Inc 
Rating:
5.0

The gentleman that handled my reservation was fantastic. He handled everything. It was a breeze. I will continue to rent there if possible

Loretta Cronin 
Rating:
5.0

Easy, reasonably priced, and great new vehicle! Great experience!

MARY JANE RYAN 
Rating:
5.0

I returned the vehicle 3/4 full and learned that there's no incentive to return it with fuel. This doesn't make any sense. Broken process. Otherwise, staff is excellent and the truck was very easy to use. We had everything we needed for our move.

Leith Garland 
Rating:
3.0

Customer did not leave a comment.

GREGORY AQUINO 
Rating:
5.0

Positive experience as always with Produce Barn

Jennifer Buteau 
Rating:
5.0

Everything was perfectly fine on my end. Very friendly people.

Donna Davis 
Rating:
5.0

Nothing that I can think of.

David Galvin 
Rating:
5.0

Friendly, helpful clerks who immediately removed the trailer and got us on our way. Wonderful store as well where we got some much needed snacks.

Karen Click 
Rating:
1.0

Was charged about 200 extra , told they were going to report the can stolen due to an employee error. Double charged And given coverages I declined.

Joshua Brown 
Rating:
5.0

I rented the van from a different location that i normally go to. When i showed up there was no van available. Retailer called UHaul and 5 minutes later had a van available at a different location 4 miles away. appreciate Uhaul fixing the problem.

David Sussman 
Rating:
5.0

Customer did not leave a comment.

Thomas Yeung 
Rating:
5.0

Customer did not leave a comment.

Christopher Brundige 
Rating:
5.0

I showed up a bit early (7:45 AM) to pick up a vehicle trailer, but the gentleman at the store was more than willing to offer help then and there. He was polite, kind, and knowledgeable about towing and the equipment in general. He also offered to extend my rental period for free. Nothing but good things to say about the experience and this location. The trailer was very stable on the highway, no wobble at all unloaded and loaded with a 5000 LB Land Rover. The wheel strap ratchets were easy to use and very secure. The ramps were easy to deploy, load the vehicle, and stow back away.

Chase White 
Rating:
5.0

Everything was great!

Patrick Shea 
Rating:
5.0

Customer did not leave a comment.

Pamela Caldwell 
Rating:
5.0

Customer did not leave a comment.

jason cameron 
Rating:
5.0

Customer did not leave a comment.

dave knecht 
Rating:
5.0

Customer did not leave a comment.

Ralph Dean 
Rating:
3.0

Customer did not leave a comment.

Gregory Anacki 
Rating:
4.0

Customer did not leave a comment.

WILLIAM NELSON 
Rating:
5.0

Customer did not leave a comment.

John C Monahan Jr 
Rating:
4.0

Customer did not leave a comment.

Keith Weeman 
Rating:
5.0

Great service and people

bill rolls 
Rating:
4.0

Customer did not leave a comment.

Keith Weeman 
Rating:
5.0

Customer did not leave a comment.

Benjamin Harkinson 
Rating:
5.0

Customer did not leave a comment.

James Dike 
Rating:
3.0

Customer did not leave a comment.

Robert Reilly 
Rating:
5.0

Customer did not leave a comment.

Annmarie Boudreau 
Rating:
5.0

Nothing to improve, the folks were very nice and helpful.

Walter Lewis 
Rating:
5.0

Customer did not leave a comment.

William Marr 
Rating:
5.0

They were great!!

Scott Leafer 
Rating:
5.0

Customer did not leave a comment.

Sarah Ashton 
Rating:
5.0

Customer did not leave a comment.

Gary Snyder 
Rating:
5.0

BEST services, as always, at the Produce Barn UHAUL rental facility. Everything is here.

tom callan 
Rating:
5.0

Customer did not leave a comment.

Lisa David 
Rating:
3.0

Customer did not leave a comment.

Keith Weeman 
Rating:
5.0

Customer did not leave a comment.

EBENEZER DEGBOR 
Rating:
5.0

Customer did not leave a comment.

DAVID FAIRWEATHER 
Rating:
4.0

Customer did not leave a comment.

Thane Turner 
Rating:
5.0

Customer did not leave a comment.

Mark Towle 
Rating:
5.0

Thank you so much for your service. Great 👍🏾

Fillocy St. Preux 
Rating:
4.0

Well organized. Vehicle was very clean and easy to pick up.

Brigid Cullen 
Rating:
5.0

Customer did not leave a comment.

Kirsten Fink 
Rating:
5.0

Customer did not leave a comment.

Sarah Stotts 
Rating:
5.0

Awesome doing business with this location & look forward to future opportunities

Karen Grant 
Rating:
4.0

Vehicle is very fuel inefficient.

Keith Weeman 
Rating:
5.0

The person at this location was great. The Keene NH location was not helpful at all

Robert Swartz 
Rating:
5.0

An employee named Jason helped us, and he was excellent. He has made us feel we would select UHAUL for all our moving needs.

Paul Burns 
Rating:
5.0

Improve your Pick up by phone app. I have used U-Haul many times. But when I tried to complete the pick up using the app. They would not accept my info. Requested by Passport!!!!!!!!!!!!!!!!!!!! I had to get them to open early. Which they did. Cudos to them but you cost me an hour of valuable time.

William Nelson 
Rating:
5.0

Everything was good, nothing to improve.

Walter Lewis 
Rating:
5.0

It would be much more convenient to have the vehicle gas tank full for each rental. The estimate of the number of gallons needed to bring the tank back up to the 3/4 it was when picked up was helpful but I nonetheless ended up returning the truck with at least an extra 1/8 of the tank more than was actually required.

carolyn kelly 
Rating:
5.0

The drop off (using my phone) was very convenient, but there were people at this location ready to help if needed.

Divyesh Jani 
Rating:
5.0

This was super easy. The vehicle was great, it was the perfect size to do a move out of Boston. The gentleman that helped us was excellent. I would definitely rent from this location again.

Sandra Connaughton 
Rating:
5.0

Customer did not leave a comment.

Briana Cook 
Rating:
4.0

Customer did not leave a comment.

James Weiss 
Rating:
5.0

Customer did not leave a comment.

Thomas Clinger 
Rating:
5.0

Produce barn is a great place. Excellent groceries, hardware with U-Haul rentals on board and an adult beverage store.

Kevin Benner 
Rating:
5.0

Perfect service

AnaI Ramos 
Rating:
5.0

Customer did not leave a comment.

Deanna Thompson 
Rating:
5.0

Customer did not leave a comment.

Maureen ONeill 
Rating:
3.0

Customer did not leave a comment.

Krystal Gregory 
Rating:
5.0

Everything went smooth, no problems at all

Richard Anderson 
Rating:
5.0

Great service !!

Joel Shapiro 
Rating:
5.0

Truck was calling for LOF service. Rear tires were at or past wear bars. Smelled like cigarette smoke. Ran very well. Good truck at a fair price though.

Gregory Gilman 
Rating:
5.0

Wouldn't change a thing. Jason was knowledgeable, sincerely polite and a pleasure to deal with.

Scott Sack 
Rating:
5.0

Staff was extremely cooperative and helpful

HANS HEINSEN 
Rating:
5.0

Customer did not leave a comment.

John Aldridge 
Rating:
5.0

Customer did not leave a comment.

Alisha Sherman 
Rating:
5.0

We always get excellent, prompt customer service at the Produce Barn. It’s a convenient spot to pick up a Uhaul and we can pick up everything else we need there, too- from tools to hardware to a deli sandwich.

Steffani Kuplast 
Rating:
5.0

Customer did not leave a comment.

Camilia Ellis 
Rating:
1.0

Still waiting on a call after being overcharged on my last rental. It’s been 3 days and multiple calls to customer service but the GM in Northboro, MA apparently doesn’t like to talk to customers. I’m about to escalate my issue to social media, the BBB and local regulators. Your “bait and switch” tactics along with blatant overcharging need to be stopped.

Neal Coish 
Rating:
5.0

Customer did not leave a comment.

Christine McCabe 
Rating:
5.0

Customer did not leave a comment.

Richard Pocius 
Rating:
4.0

Customer did not leave a comment.

Robert Mahanna 
Rating:
5.0

Best customer service at produce barn

Jane FOLEY 
Rating:
5.0

Customer did not leave a comment.

Benjamin Alden 
Rating:
1.0

Ability to drop off the cargo van at any other uhaul location. This was inconvenient I had to drop back off at the same location

MICHAEL ODRISCOLL 
Rating:
5.0

Very pleased used 4-5 times

Debra Rogers 
Rating:
5.0

Customer did not leave a comment.

Debra Rogers 
Rating:
5.0

Customer did not leave a comment.

Richard Camelio 
No reviews have been submitted for this location.

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