Keep pickup and drop off locations where the customer selected, that way bogus charges would be avoided
DAVID A
Customer Reviews for Pro Line Property Maintenance
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
excellent support from the owner! The location was a little tricky to find, since it was so far off the road. A little more road-side signage would help
MELISSA TI was late and the employee called me. He stayed late so that I could pick up my rental. Extraordinario servicio al cliente
margaret pOpted for the contactless pickup. The app did not work. Was on customer service hotline for 30min.
Ethan PBest truck I've rented in quite sometime. Better than the actual uhaul location I normally use. Dylan and crew keep these vehicles spotless and ready to work.
Joseph CThey were in the process of building the interior of their location. As for the equipment, the AT was in fair condition, the right tire strap and or ratchet should be replaced as it never remained secure. The trailer jack needs to be replaced. It was one of the worst jacks I have ever used. Needed 2 hands to raise or lower the jack. Even the staff at return location stated the same.
Richard DFirst I tried to pick up my truck in Bowmansville, NY and they had the truck up front but no key. Ended up on hold for over an hour in the cold freezing my butt off. Finally told me to go to Canada, but I can't go to Canada. Then told me West Seneca has a U-haul so I have to take another Uber there to get a different truck. Scheduled a call back with a representative for when I get to other location just to make sure everything was okay. The Uhaul app told me the key was in one of the lock boxes and took me 30 minutes to figure out it was in back of Uhaul. Get in that Uhaul and whoever parked the truck did a good job because it took 25 minutes to pull truck out because they parked a trailer in front.
Hailey EDillon is a great guy. Very friendly
Christopher GCustomer service is a joke
Vincent D