Customer Reviews for Princeton Storage
(Distribuidor de U-Haul del vecindario)

371 comentarios

401 S Wickham Ave   Princeton, WV 24740

(304) 716-4144

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(304) 716-4144

401 S Wickham Ave
Princeton, WV 24740

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Kelly H. 
Clasificación:
5.0

Nada

Ron W. 
Clasificación:
4.0

U-haul overall is a good company and a very good value but this latest “adventure in moving “ was difficult at best because they could not deliver the cargo van I rented. Even though I got the same rate for a 10-foot box truck, it was much more expensive for operating costs on gas and turnpike tolls, not to mention a horrible ride for almost 900 miles. The truck was dirty and smelled like farm animals (which I had to clean and sanitize) plus the tire light was on the whole week I had the truck because they didn't have anyway of turning it off after servicing the tires. The front end had a vibration in it the entire time that not only wore my arms out, I was constantly worried that the tires were going bad in spite of being told they had been serviced. The staff at Princeton Storage and U-Haul are very nice people to deal with and did everything they could to accommodate me, I just wish I had been able to get the cargo van I reserved. I also appreciate the fact that Princeton Storage and U-Haul has moving supplies. Not everyone does.

Alyson B. 
Clasificación:
5.0

Great service I needed the trailer for longer time I was told on phone I couldn't keep the trailer by the place I was suppose to drop it off, but representative said that I could and re-registered me for it to come back . So very appreciated.

David R. 
Clasificación:
5.0

Very nice people easy to deal with

Brian L. 
Clasificación:
5.0

Great service!

Billy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL O. 
Clasificación:
5.0

This is the only location I will use for Uhaul. The staff is wonderful and they are always true to their word. Thank you again for a seamless rental.

Edward S. 
Clasificación:
5.0

That lady that handled me was super nice and needs an award for how great she is

Jayme H. 
Clasificación:
5.0

El cliente no dejó un comentario.

James W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA F. 
Clasificación:
5.0

Everything was excellent truck was clean, had a full tank of gas

Larry C. 
Clasificación:
5.0

The reason I came to this location was the V B mart in Rich Creek was wanting 100 dollars for the same trailer, I thought your prices were set, the guy's at this location were great but I won't go back to your location at VB mart 403 Virginia Ave. Rich Creek Virginia.

jeff T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chasen T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

I did not have transportation back to my home when I dropped off the Truck. They went above and beyond by providing me transportation to my home. In today's world, you can not find this kind of Superior Customer Service. Princeton Storage has raised the bar for Customer Service.

Thomas A. 
Clasificación:
5.0

Excellent staff and there to help. Pleasant people with smiles on there faces.

JAMES EDWARD T. 
Clasificación:
5.0

Owners were courteous, friendly, and helpful.

Allan T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jodi R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua F. 
Clasificación:
5.0

Workers was very kind and helpful

Brandon K. 
Clasificación:
5.0

Knowledgeable employees with excellent customer service.

Robert M. 
Clasificación:
5.0

Nothing everything was well handled.

Ron W. 
Clasificación:
5.0

There is nothing more that y'all could do because the service was excellent. I was recommended by Joseph Thompson. He said y'all were the best around and he was right. I would tell everyone that I know the same. Thanks for everything and the excellent service.

Bonnie S. 
Clasificación:
5.0

NO improvements needed. Customer service is EXCELLENT. Representatives are friendly and helpful in every way. This location is the epitome of super service-- and should be the "Gold Star" of any business.

HOBERT CLINTON K. 
Clasificación:
5.0

Lights didn't work. Previous customer messed up lights and wires. Was told they would fix it at the u haul location so I didn't even use the dolly. Didn't want take chance of getting ticket

Brad B. 
Clasificación:
5.0

Improvised on the spot to help me out! Thanks!

Neil F. 
Clasificación:
5.0

Very nice people.

Dianna M. 
Clasificación:
1.0

I was charged to much and could not find the box to get the key..I had to call customer service to get us finally into a uhaul.

Freda S. 
Clasificación:
5.0

Jennifer and Rick both are awesome

Antoinette B. 
Clasificación:
5.0

The renting process was fast and easy. The customer service was excellent

Lynn R. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL K. 
Clasificación:
5.0

Nothing personel were great and customer service friendky

Jack J. 
Clasificación:
1.0

El cliente no dejó un comentario.

Doug M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Russell G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathy B. 
Clasificación:
5.0

The best experience in a terrible situation. Wonderful husband and wife at u-haul in W. Virginia. Both of them went out of their way to help us. Nothing but great things to say about the organization!

Thomas K. 
Clasificación:
2.0

Could say alot cost to much problems getting refund and refund amount I would not recommend renting take money immediately but can't refund immediately and write amount don't do what they say going to do

Selida C. 
Clasificación:
3.0

El cliente no dejó un comentario.

CHARLES EDWARD A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Matthew Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy Seth M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theodore R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Genene Marshel D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cindy M. 
Clasificación:
3.0

El cliente no dejó un comentario.

ZACHARY BLAINE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Damon M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Crystal Lynn T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael F. 
Clasificación:
4.0

I wouldn't recommend to anyone anymore. The charges for 99 cents a mile is ridiculous. I knew it going in but needed to move so had to get it. Had it for about 3 hrs and 40 miles total and it cost me over 80 dollars. Won't do it again

Barbara L H. 
Clasificación:
4.0

N/c

EULISDARRELL K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXANDER PARKER M. 
Clasificación:
4.0

More overview or videos on driving and tips, sign up help on website account. I never could get set up or modify my drop off location to a place closer to me...

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim S. 
Clasificación:
5.0

Employee very nice and accommodating.

William S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Apriel O. 
Clasificación:
5.0

Lady and man who ran the location was nice.

Charles M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan Parker C. 
Clasificación:
5.0

El cliente no dejó un comentario.

morris R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick T. 
Clasificación:
5.0

Friendly and professional

Rachel G. 
Clasificación:
5.0

Everything was great no need for improvement.

SAMANTHA P. 
Clasificación:
5.0

very good

Eugene H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emily S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony T. 
Clasificación:
5.0

El cliente no dejó un comentario.

thomas S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jay B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnny G. 
Clasificación:
5.0

El cliente no dejó un comentario.

William S. 
Clasificación:
5.0

The team at Princeton Storage are phenomenal! Fast, clean, organized and professional. I have used them several times and for different equipment. Stalwart service!!!

Dane R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Crystal G. 
Clasificación:
5.0

Excellent check in. Will use again!!!

Michael O. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICOLE LYNN F. 
Clasificación:
5.0

Everyone was great. It took no time to do the paperwork and getting the truck ready for me (even though I was a walk in customer)! Also, this was my first time using uHaul too. Very Happy!

William C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry W. 
Clasificación:
5.0

Princeton Storage is very customer oriented. I would highly recommend this company. Great follow up after the sale!

Jim M. 
Clasificación:
5.0

Above and beyond friendly and helpful🥰. Will be using this location, as long as I'm here❤️

Lori Anne K. 
Clasificación:
5.0

Efficient, personable, and helpful, Princeton Storage made the whole U-haul trailer rental experience painless.

Chad H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trent H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pricilla S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JIMMIE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karl T. 
Clasificación:
5.0

Excellent service, please don't change.

Raymond Wayne B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles Christie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bonnie June D. 
Clasificación:
4.0

My only problem was all of the pot holes in the parking lot

Kaila W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derek T. 
Clasificación:
5.0

Representative Jennifer was very helpful in correcting ALL errors of all the other representatives. This is the third time in 3 months I have used U-Haul and always dropped off the Cargo trailer at the S. Wickham site. Jennifer is always polite, professional, resolves any issues I encounter and is consistently kind. She represents the U-Haul company in a positive manner and I think she should be the face of your company. All encounters with Jennifer has always been very helpful and positive.

HOBERT CLINTON K. 
Clasificación:
5.0

Nothing with this location needs improvement. The check in process was fast and easy. The man that helped me was super kind.

Britni E. 
Clasificación:
5.0

N a

Mathew B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Deborah G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACKIE MARIE A. 
Clasificación:
4.0

The app sucks. Please fix it or do away with it. i tried to return the truck after hours but the app wouldn't go past the share my location screen. Just so happens that the drop off location was my rented storage facility where I was moving my stuff to. Tried for over an hour to get the app to work and even tried calling go uhaul number and couldn't get anyone. I was already tired from an 8 hour drive. So I parked the truck outside the drop off location as I had no other place to park it and had a friend drive me home. Couldn't sleep worrying about the truck parked outside of a secure area knowing I was still liable for the truck. Had to make a special trip the next morning and take off from work to have rep finish checking in the truck for me. The app experience caused me so much more stress, pain and agony than I was already under with the move. However the in store live person rep was excellent and did much to alleviate the stress caused by the app. As far as recommending to a friend, I wouldn't recommend uhaul at all except that I would recommend talking to a live rep and not using the app if they must use Uhaul.

GREGORY KEITH C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff R. 
No se han enviado comentarios para esta ubicación.

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