Customer Reviews for Premier Services
(Distribuidor de U-Haul del vecindario)

359 comentarios

356 W Gate City Blvd   Greensboro, NC 27406

(336) 279-8315

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 5 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(336) 279-8315

356 W Gate City Blvd
Greensboro, NC 27406

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 5 p. m.
  • Dom.: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

Great staff, very polite and super helpful

steve G. 
Clasificación:
4.0

the man who registered me was a fine older gentleman. A REDSKINS fan! Very pleasant.

SALVATORE M. 
Clasificación:
4.0

return using mobile app was cumbersome

JOHN W. 
Clasificación:
4.0

Need to sell accessories at store, like hitch ball, plug adapter ect.

MICHAEL M. 
Clasificación:
2.0

Update your vans to ones with shocks and working suspension, transmissions that shift. Clean them regularly so that customers and their cargo don't get dirty. When customers rent equipment, include it in the van.

MARTHA T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Laura G. 
Clasificación:
4.0

El cliente no dejó un comentario.

FRANK J. 
Clasificación:
4.0

Very impressive and competent. To the point I actually enjoyed picking up the trailer!

BRIAN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexandria J. 
Clasificación:
4.0

I dropped the truck off after hours, so no interaction with staff.

BRADLEY G. 
Clasificación:
5.0

No improvement needed

MICHAEL R. 
Clasificación:
4.0

El cliente no dejó un comentario.

MELINDA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BEVERLY G. 
Clasificación:
4.0

Very Friendly

JOHN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENDRICK M. 
Clasificación:
1.0

This was a very disappointing experience. I would not recommend your online services to anyone. I was told I needed 2nd person was required for me to rent the van, ONLY at the time I showed up to pick up the van. This delayed me. What was this for? Why do you need this when you have my driver's license and my credit card? This is something I have never done before, and I will not use the website again if this continues. Further, I was not provided with the blankets, or dolly I paid for. I was told this was a curtesy. That is unacceptable, if someone is moving, they need the equipment. How can we rely on this if this is not guaranteed to be there? Finally, i was forced to park off site. In someone else's lot. That is unacceptable. Did the owner of THAT lot give Premiere Services the right to park cars there? If my car was towed, whose responsibility is this? I will never use Premiere Services again. If I rent from U-Haul, it will be only from your U-Haul specific locations and not the website. . How can we rely on this if this is not guarentied. Again, I will not sue your website again as long as this is not guarrentied. Finally, i was forced to park off site. In someone else's lot. That is unacceptable. Did the owner of THAT lot give Premiere Services the right to park cars there? If my car was towed, whose responsibility is this? I will never use Premiere Services again. If I rent from U-Haul, it will be only from your U-Haul specific locations and not the website.

Christian B. 
Clasificación:
5.0

This one in NC was very great, now the drop off in GA was awful. But y'all North Carolina people good.

SAHIL C. 
Clasificación:
4.0

El cliente no dejó un comentario.

KARENSABRINA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

SABRINA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL W. 
Clasificación:
3.0

El cliente no dejó un comentario.

kimbery A. 
Clasificación:
5.0

I just wanted to say that Stephanie was very professional and knowledgeable. She had excellent customer service skills. Definitely deserves a raise, commendation or something! Thanks Stephanie for all of your help!!

JERRY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

angela D. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRITNEY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONNA W. 
Clasificación:
2.0

The poor guys employees didn't show so he was there alone.

PETER C. 
Clasificación:
5.0

Love it

MARQUITA H. 
Clasificación:
3.0

El cliente no dejó un comentario.

IRISH SILISTEEN H. 
Clasificación:
5.0

Professional and fast service. Employee's where helpful and friendly and answered any questions I had. Thanks guys!

MARK K. 
Clasificación:
5.0

El cliente no dejó un comentario.

VONCYLLA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

lonnie N. 
Clasificación:
3.0

People were friendly and very helpful. All had smiles and answered all my questions.

JILL M. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL Y. 
Clasificación:
3.0

The manager was very helpful. i was late in picking up my rental, so my reservation was cancelled. the manager was able to find me a replacement quickly and was polite and courteous.

BOBBY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAMONA N. 
Clasificación:
3.0

El cliente no dejó un comentario.

JACQUELYN L. 
Clasificación:
5.0

The gentlemen running this location Saturday morning were outstanding and friendly and very professional.

Charles N. 
Clasificación:
5.0

Need a bigger office space. No waiting room.

Emily N. 
Clasificación:
3.0

El cliente no dejó un comentario.

STANLEY L. 
Clasificación:
4.0

I experienced a very smooth and pleasant transaction.

Russell L W. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT S. 
Clasificación:
5.0

The staff at this location were very friendly. I was charged a fair price. Pickup and drop off were very smooth. I visited this location because my usual one was out of trucks, but these guys were so great I'll definitely come back here again. ¡Gracias!

DAYNA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIRK T. 
Clasificación:
5.0

El cliente no dejó un comentario.

TUANITA W. 
Clasificación:
5.0

Staff was very Pleasant and helpful. Fast service.

ABDI-ALHADI P. 
Clasificación:
4.0

El cliente no dejó un comentario.

TRAVIS B. 
Clasificación:
5.0

The staff at this location are great! Helpful and knowledgeable!

Terrance H. 
Clasificación:
5.0

Thank goodness we have you guys to move everything was simple and safe

Udilfido M. 
Clasificación:
3.0

I reserved my truck online and they didnt have one avaliable when I got there to pick it up, so I ended up having to take a smaller one and just had to deal with it. I was surprised that I didn't receive any discount due to this being the companies fault.

JOSHUA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRYAN C. 
Clasificación:
2.0

😱😱😱 no words.

BRUCE T. 
Clasificación:
3.0

All in all, my experience was satisfactory for the amount of things that had to be transported.

DAVID N. 
Clasificación:
5.0

Not much, everything went very smoothly!

Adam M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIELHUMBERTO C. 
Clasificación:
4.0

El cliente no dejó un comentario.

WESLEY S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jack S. 
Clasificación:
5.0

Great gentleman did a wonderful job and providing service to me .

Mildred H. 
Clasificación:
1.0

I had to wait 40 mins to get my trailer 6x12 rental. I Just got a notification from my credit card company and I was over charged $804.03. I rented for 2 days and the total was $88.05.

HORATIO T. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRINA M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Philip B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER I. 
Clasificación:
5.0

The customer service provided was spot on! I greatly appreciate the staff here at this location!

JAMES N. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT G. 
Clasificación:
5.0

Great Job Mr. Clarence!!

KEVIN E. 
Clasificación:
3.0

El cliente no dejó un comentario.

TIMOTHY M. 
Clasificación:
3.0

Hired 10' van. Didn't have the rear view mirror inside the cabin. Needs to install a backup camera

SHASHWATA C. 
Clasificación:
1.0

I was overcharged. When I retrieve the vehicle, it contained 1/4 tank of gas. When I returned it, there was more than what I started with. I called the location to note the issue and was blown off. He'd indicated he was to busy to assist me. I'd like the fuel charges and applicable taxes returned to my card.

TAMIKA D. 
Clasificación:
5.0

The gent at the Gate City location was extremely helpful and pleasant.

RICHARD J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN E. 
Clasificación:
4.0

The website for checking in a truck did not function well with the security on my phone.

Brian G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Levoid I. 
Clasificación:
2.0

El cliente no dejó un comentario.

JOANNA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven R. 
Clasificación:
1.0

The customer service is HORRIFIC! When I picked up the truck my card was swiped for $140 due to the mileage I submitted. It turns out that I did less mileage and I was sent a receipt via email that the amount was $80+ dollars. When I called the office about my money being refunded, the gentlemen, Leroy, that was working there couldn't answer my question and couldn't connect me to his Supervisor. I had to contact another Uhaul store to get Premier Motorsports manager's number. TERRIBLE SERVICE!!!!

DUANE N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Matthew P. 
Clasificación:
4.0

Friendly staff!

Leslie L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELLIS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUIS A. 
Clasificación:
4.0

Location wise nothing. Person who helped me was friendly, helpful, and easy to work with. My only complaint was the system forced me to have a 3 day rental for a 1 way trip and I only needed one day. So more expensive than it should have been.

MICHAEL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL G. 
Clasificación:
4.0

Only downside of the whole experience was that a tire blew out during the drive.

Richard T. 
Clasificación:
1.0

HAVE ALL THE STUFF THAT I PAID FOR, BE MORE CONCERNED, AND BE PROFESSIONAL!!!!!

Curtis T. 
Clasificación:
1.0

Better customer service

SCOTT G. 
Clasificación:
4.0

Dropped off overnight.

Arnold P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIETTE T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Craig S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRETT M. 
Clasificación:
3.0

The location is very small and I was very disappointed in the condition of the vehicle.

IAN H. 
Clasificación:
3.0

El cliente no dejó un comentario.

wifredo I. 
Clasificación:
5.0

Everything was great. The staff member who helped me was very kind. He patiently stepped me through the pickuo process.

LAKEISHA V. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAN M. 
Clasificación:
5.0

The best. Hands down. Not only will I recommend this location. I will use them for future needs

KEITH H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES W. 
Clasificación:
5.0

Very friendly

JIM D. 
Clasificación:
3.0

El cliente no dejó un comentario.

JEFFREY K. 
Clasificación:
5.0

Easy check in service.

BLAIR G. 
Clasificación:
5.0

El cliente no dejó un comentario.

AARON S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARGARET S. 
No se han enviado comentarios para esta ubicación.

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