Get new help at this location. The guy that works there is rude and lazy and overall not helpful.Baileigh Z.
Customer Reviews for Precision Services Contractor
(Distribuidor de U-Haul del vecindario)
Durham, NC 27713
Servicios en esta ubicación:
Horarios de la ubicación
- Lunes - miércoles:
10 a. m. - 4 p. m.
8 a. m. - 12 p. m. / 1 p. m. - 5 p. m.
8 a. m. - 4 p. m.
7 a. m. - 4 p. m.
- 5/19/2022 - 5/22/2022: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Owner called told me I owe extra and that the only way to pay was in cash also threatened that he was calling the cops to report the rental stolen. I run a construction company and we have never had issues like this in the past. But this was hands down the sorest rental experience I've ever had.Keyla M.
El cliente no dejó un comentario.Samir M.
El cliente no dejó un comentario.Sandra H.
Von was so friendly and kind he made my whole uhaul experience greatDIANA G.
El cliente no dejó un comentario.Charles D.
They didn't have a utility dolly I reserved. So I had to go to a different place to get a dolly, waiting my time, gas, and mileage.Weiping F.
El cliente no dejó un comentario.Taniyah M.
El cliente no dejó un comentario.Stephen W.
Very professional and informative.Jody B.
The service was great and professionally handled. I was informed of the service rental agreement that was a big part of me getting from start to finish. Great service which was exceptional. Thanks againLinda C.
El cliente no dejó un comentario.Qwon C.
The customer service was great!!Pattye B.
El cliente no dejó un comentario.Eugenie S.
El cliente no dejó un comentario.Torya S.
El cliente no dejó un comentario.Angelo I.
Get a new customer service representative because they big dude is rude and thirsty as hell.LaTisha H.
The guy Harvey was super rude, truck was dirty, no gas and was over charged! Was promised a credit for not having gas instead was charged moreTaylor G.
Fast and dependable serviceWILLIAM T.
The place was great but you billing is border line illegal. You took my payment and still are holding 81.00 out of my account. What is that about? I am sure you have a reason but that is just WRONG.Nelson L.
El cliente no dejó un comentario.Kenneth M.
I think of this location as my neighborhood UHaul And the owner goes above and beyond to assure customer satisfaction. It can be complicated filing proper paperwork and scheduling sometimes. He is there to help and very friendly. A plus. Always my first call. They have earned my loyalty.Stuart P.
The fees should have been reduced because mileage was reduced. I was aware tank wasn't full but only one mark moved doesn't cost $30 to fillremisha J.
El cliente no dejó un comentario.Carla K.
El cliente no dejó un comentario.TAMARA R.
El cliente no dejó un comentario.KELLY S.
El cliente no dejó un comentario.Susan K.
El cliente no dejó un comentario.Donald Q.
El cliente no dejó un comentario.Cale C.
Very helpful to his customer and friendlyBEVERLY B.
El cliente no dejó un comentario.Randall N.
This was the best collection of people to deal with in an emergency.which is what i was under..hats off to them...MARRIO J.
El cliente no dejó un comentario.KEITH M.
Appeared to be no customer counter as I was told to not go inside. Got no paperwork or verification that I had returned truck, even though I asked. Worker was not interested in me pointing out two maintenance issues with truck as it was "from out of state." Parking area was a pothole filled mudhole.Candice E.
El cliente no dejó un comentario.DENISECA H.
Excellent and well-maintained equipmentHANS N.
El cliente no dejó un comentario.RASHAD-RAHIM N.
El cliente no dejó un comentario.KENNETH R.
N/A. Excellent services provided.Mary P.
El cliente no dejó un comentario.Spencer C.
El cliente no dejó un comentario.Daniel M.
Did not have all equipment availableKAYLA G.
El cliente no dejó un comentario.VENKATA RAMANA K.
El cliente no dejó un comentario.LESLY P.
Bob was the representative helping me and he was absolutely amazing. He was very welcoming and answered all my questions. 10/10 service, great job. Thank you Bob for making my moving experience wonderful.OLIVIA W.
When a customer receives a rental truck, they shouldn't jump in the seat and see the "check engine light" and the "service airbag" warning on the dashboard. Doesn't exactly start the experience with a feeling of safety and confidence!ERIC K.
El cliente no dejó un comentario.Abigail W.
Easy to drop off truck. No problems. Went over allotted miles (about 15 miles) and was charged accordingly per the U-Haul contract at $0.40/mile. All good. I will use U-Haul again.Amado L.
El cliente no dejó un comentario.DJENNE L.
El cliente no dejó un comentario.Darrell P.
Great and fast service.ARNESA C.
Very goodFIDIAS B.
I didn't see any boxesCARMELITA C.
great service no improvement neededGWENDOLYN B.
El cliente no dejó un comentario.STEPHEN L.
Rude staff. Associate was on the phone the entire time handling my transaction attempting to get a refund from Amazon. He was loud and profane with the person on the phone. I. Between talking in the phone and arguing with Amazon, he was pointing and gesturing for me to complete things for my check in rather than giving his full attention. Associate also forced me to purchase insurance stating that he has had issues with stolen vehicles and wrecks which is not my problem. I explained that insurance is an option and I choose not to have it but he would not let me rent without it. I also explained that I have rented multiple vehicles from uhaul and have never had to purchase insurance because I have my own. After taking 30+ min checking in, I just took the vehicle anyway because I had someone waiting on me to help me move. Finally when I was getting ready to leave he yelled at me because he said I wasn't moving fast enough and he was ready to go home. He also continued to comment on my appearance and smell which made me uncomfortable. The truck was dirty inside, none of the dash accessories worked (lights, radio, clock etc.) and the back door wouldn't open, I had to load my items over the side of the truck.Ryann M.
El cliente no dejó un comentario.Joseph I.
The manager at my location was EXCELLENT! It's my overall experience with U-Haul that has ensured I will never do business with U-Haul ever again. This "mobile check-in" is badly broken in so many steps of the process. But I want it known the manager at my location was super helpful and did an outstanding job!Whitney C.
El cliente no dejó un comentario.Lester A.
El cliente no dejó un comentario.HARVEY M.
El cliente no dejó un comentario.Steven M.
El cliente no dejó un comentario.Amber D.
El cliente no dejó un comentario.Larry W.
El cliente no dejó un comentario.paris M.
El cliente no dejó un comentario.Dennis L.
The truck seriously needs an alignment and air in the inner-dual tires. It was rough to drive for 11 hours.Catherine M.
The owner/operator here needs to find another career path. He spoke to me like dog shit when I picked up and dropped off. He was such an angry person. Praying for that manSpencer P.
Great ServiceAnthony H.
Don't overbook reservations. I got there at 4pm only to be told my truck wasn't even scheduled to be returned by the prior renter until 6 pm. I came back at 8pm to pick it up after hours only to be on hold with customer service for an hour, then hung up on. Once I finally came back a third time the next morning, I was able to rent the truck. This was unacceptable. I paid $50 to Uber to pick up the truck late at night, only to stand out in the dark for an hour trying to get the mobile pickup to work. Worst experience ever and will never be renting U-Haul again.Sarah B.
The person was not professional and wanted me to hook the trailer my self and wanted to charge me if he hooked it upDaniel J S.
Convenient location.DREW D.
Owner made us put mask on but remained maskless throughout process. Truck cab leaked from rain for my entire 200 mile trip.MICHAEL B.
El cliente no dejó un comentario.mary joe Y.
El cliente no dejó un comentario.HARVEY M.
Great Customer service smooth ride to and from clean inside and out. great overall serviceanita M.
El cliente no dejó un comentario.Gregory L.
Make sure all information is talked about, when selling one to someone. Didn't know that I had a promissory note with a fee of $48.Cathy C.
El cliente no dejó un comentario.Katherine H.
El cliente no dejó un comentario.Jasmine S.
El cliente no dejó un comentario.Laquan B.
Rude staff. Would have driven further to deal with decent people. A few guys just sitting around cussing loudly. They acted like customers were a pain. They were even rude to the people in front of me.Anthony S.
The person there was very friendly but apparently didn't bother to check to see if the tires were holding air. Thankfully we don't trust anyone! We had a 10+ hour drive and stopped every 2 hours to stretch and check the tires. Had to put air in every stop. Also, according to the drop off they did not hook up our trailer correctly.William D.
Nothing. Great experience.Michael R.
Why did I have to pay insurance?Benjamin C.
El cliente no dejó un comentario.Thomas L.
El cliente no dejó un comentario.Nasiyah B.
El cliente no dejó un comentario.Michele H.
El cliente no dejó un comentario.Patrick M.
The truck had damage that was not marked with a sticker. When I tried to upload the pictures I got an error. The time to confirm my credentials took a long time. The truck was also very beaten downJesus V.
El cliente no dejó un comentario.Jason U.
The Manager of this facility needs to be trained to be professional in providing the services.Ehteshamul H.
Keep up the good workPaulette B.
El cliente no dejó un comentario.Pratik C.
El cliente no dejó un comentario.Sarah S.
El cliente no dejó un comentario.Joseph P.
El cliente no dejó un comentario.Rick M.
El cliente no dejó un comentario.Ron M.
El cliente no dejó un comentario.Donna R.