Customer Reviews for Precision Services Contractor
(Distribuidor de U-Haul del vecindario)

394 comentarios

2545 S Alston Ave   Durham, NC 27713

(919) 680-0721

Horarios de la ubicación

  • Lunes - miércoles:
    10 a. m. - 4  p. m.
  • Jueves:
    8 a. m. - 12 p. m. / 1 p. m. - 5 p. m.
  • Viernes:
    8 a. m. - 4  p. m.
  • Sábado:
    7 a. m. - 4  p. m.
  • Domingo:
    Cerrado

Servicios en esta ubicación:

Contáctanos

(919) 680-0721

2545 S Alston Ave
Durham, NC 27713

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes - miércoles:
    10 a. m. - 4  p. m.
  • Jueves:
    8 a. m. - 12 p. m. / 1 p. m. - 5 p. m.
  • Viernes:
    8 a. m. - 4  p. m.
  • Sábado:
    7 a. m. - 4  p. m.
  • Domingo:
    Cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

RASHAD-RAHIM N. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH R. 
Clasificación:
5.0

N/A. Excellent services provided.

Mary P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Spencer C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Daniel M. 
Clasificación:
3.0

Did not have all equipment available

KAYLA G. 
Clasificación:
3.0

El cliente no dejó un comentario.

VENKATA RAMANA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

LESLY P. 
Clasificación:
5.0

Bob was the representative helping me and he was absolutely amazing. He was very welcoming and answered all my questions. 10/10 service, great job. Thank you Bob for making my moving experience wonderful.

OLIVIA W. 
Clasificación:
3.0

When a customer receives a rental truck, they shouldn't jump in the seat and see the "check engine light" and the "service airbag" warning on the dashboard. Doesn't exactly start the experience with a feeling of safety and confidence!

ERIC K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Abigail W. 
Clasificación:
5.0

Easy to drop off truck. No problems. Went over allotted miles (about 15 miles) and was charged accordingly per the U-Haul contract at $0.40/mile. All good. I will use U-Haul again.

Amado L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DJENNE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darrell P. 
Clasificación:
5.0

Great and fast service.

ARNESA C. 
Clasificación:
5.0

Very good

FIDIAS B. 
Clasificación:
5.0

I didn't see any boxes

CARMELITA C. 
Clasificación:
4.0

great service no improvement needed

GWENDOLYN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN L. 
Clasificación:
1.0

Rude staff. Associate was on the phone the entire time handling my transaction attempting to get a refund from Amazon. He was loud and profane with the person on the phone. I. Between talking in the phone and arguing with Amazon, he was pointing and gesturing for me to complete things for my check in rather than giving his full attention. Associate also forced me to purchase insurance stating that he has had issues with stolen vehicles and wrecks which is not my problem. I explained that insurance is an option and I choose not to have it but he would not let me rent without it. I also explained that I have rented multiple vehicles from uhaul and have never had to purchase insurance because I have my own. After taking 30+ min checking in, I just took the vehicle anyway because I had someone waiting on me to help me move. Finally when I was getting ready to leave he yelled at me because he said I wasn't moving fast enough and he was ready to go home. He also continued to comment on my appearance and smell which made me uncomfortable. The truck was dirty inside, none of the dash accessories worked (lights, radio, clock etc.) and the back door wouldn't open, I had to load my items over the side of the truck.

Ryann M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Joseph I. 
Clasificación:
5.0

The manager at my location was EXCELLENT! It's my overall experience with U-Haul that has ensured I will never do business with U-Haul ever again. This "mobile check-in" is badly broken in so many steps of the process. But I want it known the manager at my location was super helpful and did an outstanding job!

Whitney C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lester A. 
Clasificación:
5.0

El cliente no dejó un comentario.

HARVEY M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steven M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amber D. 
Clasificación:
5.0

Great

Lionel E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry W. 
Clasificación:
4.0

El cliente no dejó un comentario.

paris M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dennis L. 
Clasificación:
3.0

The truck seriously needs an alignment and air in the inner-dual tires. It was rough to drive for 11 hours.

Catherine M. 
Clasificación:
1.0

The owner/operator here needs to find another career path. He spoke to me like dog shit when I picked up and dropped off. He was such an angry person. Praying for that man

Spencer P. 
Clasificación:
5.0

Great Service

Anthony H. 
Clasificación:
1.0

Don't overbook reservations. I got there at 4pm only to be told my truck wasn't even scheduled to be returned by the prior renter until 6 pm. I came back at 8pm to pick it up after hours only to be on hold with customer service for an hour, then hung up on. Once I finally came back a third time the next morning, I was able to rent the truck. This was unacceptable. I paid $50 to Uber to pick up the truck late at night, only to stand out in the dark for an hour trying to get the mobile pickup to work. Worst experience ever and will never be renting U-Haul again.

Sarah B. 
Clasificación:
1.0

The person was not professional and wanted me to hook the trailer my self and wanted to charge me if he hooked it up

Daniel J S. 
Clasificación:
3.0

Convenient location.

DREW D. 
Clasificación:
3.0

Owner made us put mask on but remained maskless throughout process. Truck cab leaked from rain for my entire 200 mile trip.

MICHAEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

mary joe Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

HARVEY M. 
Clasificación:
5.0

Great Customer service smooth ride to and from clean inside and out. great overall service

anita M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory L. 
Clasificación:
3.0

Make sure all information is talked about, when selling one to someone. Didn't know that I had a promissory note with a fee of $48.

Cathy C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Katherine H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jasmine S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laquan B. 
Clasificación:
2.0

Rude staff. Would have driven further to deal with decent people. A few guys just sitting around cussing loudly. They acted like customers were a pain. They were even rude to the people in front of me.

Anthony S. 
Clasificación:
3.0

The person there was very friendly but apparently didn't bother to check to see if the tires were holding air. Thankfully we don't trust anyone! We had a 10+ hour drive and stopped every 2 hours to stretch and check the tires. Had to put air in every stop. Also, according to the drop off they did not hook up our trailer correctly.

William D. 
Clasificación:
5.0

Nothing. Great experience.

Michael R. 
Clasificación:
4.0

Why did I have to pay insurance?

Benjamin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas L. 
Clasificación:
1.0

El cliente no dejó un comentario.

Nasiyah B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michele H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Patrick M. 
Clasificación:
2.0

The truck had damage that was not marked with a sticker. When I tried to upload the pictures I got an error. The time to confirm my credentials took a long time. The truck was also very beaten down

Jesus V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason U. 
Clasificación:
1.0

The Manager of this facility needs to be trained to be professional in providing the services.

Ehteshamul H. 
Clasificación:
4.0

Keep up the good work

Paulette B. 
Clasificación:
2.0

El cliente no dejó un comentario.

Pratik C. 
Clasificación:
2.0

El cliente no dejó un comentario.

Sarah S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rick M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ron M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna R. 
Clasificación:
5.0

There was variety of equipment at my disposal to take care of my needs.

Roderick D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beza S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kelly N. 
Clasificación:
5.0

El cliente no dejó un comentario.

VELDA H. 
Clasificación:
1.0

The worst experience ever! The owner is so unprofessional and very disrespectful. Before I picked up the truck I confirmed with him the fuel level, which was below what he had told me. I took a picture of it and showed it to him. He then asked me to bring it back the same level. Upon my return I asked him to come take a look at it, but he refused saying that's fine and that he is going to send my receipt via my email. I took a look at my email later on only to see that he has charged me $8.08 for fuel. I called for clarification but he became aggressive and insulting telling me to contact customer service for my refund then he hanged-up on me. So unprofessional and a cheat! I would never recommend that location (i.e., PRECISION SERVICES CONTRACTOR, 2545 ALSTON AVE, DURHAM, NC 27713) and the phone number to the location is 919-680-0721.

Akwasi N. 
Clasificación:
4.0

El cliente no dejó un comentario.

James R. 
Clasificación:
4.0

El cliente no dejó un comentario.

James R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela T. 
Clasificación:
4.0

would be good to have another light over where the van was sitting. It was dark there for a night pickup and dropoff.

Mark S. 
Clasificación:
5.0

I really love the convenience of U-Haul they always come to the right decision on size of vehicle you need and it's so easy to rent I love it!

Mary O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tyler T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katrina A. 
Clasificación:
5.0

Need to fix tire air sensor .

Margaret P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

AUSTIN P. 
Clasificación:
2.0

El cliente no dejó un comentario.

Kayla C. 
Clasificación:
4.0

Vaughn did a great job and was good to work with.

Tim M. 
Clasificación:
4.0

Mr. Steelers was a great representative. He was kind and friendly. He went above and beyond to meet my needs. Thank You so much.

Tara M. 
Clasificación:
1.0

I had reserved a truck at a different location and 2 minutes before I arrived, they called and said it was rented to someone else (because they couldn't find the key to the only other vehicle on site). They reserved another truck for me at this location... which was 15 miles away! I get there and had to wait 10 minutes for the guy to show up and rent me the truck. He had no idea UHaiul had rented me the vehicle. I originally rented it for3 hrs. I lost 1 hour from driving to & waiting at the second location. Thus I returned it 30 minutes late (total rent time 2.5 hrs.) and was charged an additional $20. What a joke of a company. I will never rent or recommend UHaul to anyone ever again.

Russell J. 
Clasificación:
5.0

El cliente no dejó un comentario.

narsha W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael T. 
Clasificación:
1.0

The man that work at this location is very rude and has no customer service When I return the U-haul trying to explain something pertaining the U-haul he don't give me chance instead he was shouting on me and this is not the first time, I will never go to this location

Rugiatu L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gwendolyn B. 
Clasificación:
1.0

Was charged today after speaking with agent that what we was previously charged the day before an amount which covers today.

STACY L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Shanaya G. 
Clasificación:
5.0

Everything was perfect. Right on time. The hospitality couldn't get any better. THANK YOU

Pamela C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Willie G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lucy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline E. 
Clasificación:
5.0

Very helpful. Overall great experience.

Randy O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew W. 
Clasificación:
5.0

Very good customer service at this location...

LEE M. 
Clasificación:
5.0

Outstanding service!! Cannot think of any improvements needed.

Gloria D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Curlin P. 
Clasificación:
5.0

they helpful and answered any questions I had

levi H. 
No se han enviado comentarios para esta ubicación.

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