Customer Reviews for Precision Services Contractor
(Distribuidor de U-Haul del vecindario)

356 comentarios

2545 S Alston Ave   Durham, NC 27713

(919) 680-0721

Horarios de la ubicación

  • Lun. - jue.: 8 a. m. - 6 p. m.
  • Vie.: 8 a. m. - 4 p. m.
  • Sáb.: 7 a. m. - 4 p. m.
  • Dom.: 10 a. m. - 4 p. m.

Servicios en esta ubicación:

Contáctanos

(919) 680-0721

2545 S Alston Ave
Durham, NC 27713

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 8 a. m. - 6 p. m.
  • Vie.: 8 a. m. - 4 p. m.
  • Sáb.: 7 a. m. - 4 p. m.
  • Dom.: 10 a. m. - 4 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

HARVEY M. 
Clasificación:
5.0

Great Customer service smooth ride to and from clean inside and out. great overall service

anita M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory L. 
Clasificación:
3.0

Make sure all information is talked about, when selling one to someone. Didn't know that I had a promissory note with a fee of $48.

Cathy C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Katherine H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jasmine S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laquan B. 
Clasificación:
2.0

Rude staff. Would have driven further to deal with decent people. A few guys just sitting around cussing loudly. They acted like customers were a pain. They were even rude to the people in front of me.

Anthony S. 
Clasificación:
3.0

The person there was very friendly but apparently didn't bother to check to see if the tires were holding air. Thankfully we don't trust anyone! We had a 10+ hour drive and stopped every 2 hours to stretch and check the tires. Had to put air in every stop. Also, according to the drop off they did not hook up our trailer correctly.

William D. 
Clasificación:
5.0

Nothing. Great experience.

Michael R. 
Clasificación:
4.0

Why did I have to pay insurance?

Benjamin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas L. 
Clasificación:
1.0

El cliente no dejó un comentario.

Nasiyah B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michele H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Patrick M. 
Clasificación:
2.0

The truck had damage that was not marked with a sticker. When I tried to upload the pictures I got an error. The time to confirm my credentials took a long time. The truck was also very beaten down

Jesus V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason U. 
Clasificación:
1.0

The Manager of this facility needs to be trained to be professional in providing the services.

Ehteshamul H. 
Clasificación:
4.0

Keep up the good work

Paulette B. 
Clasificación:
2.0

El cliente no dejó un comentario.

Pratik C. 
Clasificación:
2.0

El cliente no dejó un comentario.

Sarah S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rick M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ron M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna R. 
Clasificación:
5.0

There was variety of equipment at my disposal to take care of my needs.

Roderick D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beza S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kelly N. 
Clasificación:
5.0

El cliente no dejó un comentario.

VELDA H. 
Clasificación:
1.0

The worst experience ever! The owner is so unprofessional and very disrespectful. Before I picked up the truck I confirmed with him the fuel level, which was below what he had told me. I took a picture of it and showed it to him. He then asked me to bring it back the same level. Upon my return I asked him to come take a look at it, but he refused saying that's fine and that he is going to send my receipt via my email. I took a look at my email later on only to see that he has charged me $8.08 for fuel. I called for clarification but he became aggressive and insulting telling me to contact customer service for my refund then he hanged-up on me. So unprofessional and a cheat! I would never recommend that location (i.e., PRECISION SERVICES CONTRACTOR, 2545 ALSTON AVE, DURHAM, NC 27713) and the phone number to the location is 919-680-0721.

Akwasi N. 
Clasificación:
4.0

El cliente no dejó un comentario.

James R. 
Clasificación:
4.0

El cliente no dejó un comentario.

James R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela T. 
Clasificación:
4.0

would be good to have another light over where the van was sitting. It was dark there for a night pickup and dropoff.

Mark S. 
Clasificación:
5.0

I really love the convenience of U-Haul they always come to the right decision on size of vehicle you need and it's so easy to rent I love it!

Mary O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tyler T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katrina A. 
Clasificación:
5.0

Need to fix tire air sensor .

Margaret P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

AUSTIN P. 
Clasificación:
2.0

El cliente no dejó un comentario.

Kayla C. 
Clasificación:
4.0

Vaughn did a great job and was good to work with.

Tim M. 
Clasificación:
4.0

Mr. Steelers was a great representative. He was kind and friendly. He went above and beyond to meet my needs. Thank You so much.

Tara M. 
Clasificación:
1.0

I had reserved a truck at a different location and 2 minutes before I arrived, they called and said it was rented to someone else (because they couldn't find the key to the only other vehicle on site). They reserved another truck for me at this location... which was 15 miles away! I get there and had to wait 10 minutes for the guy to show up and rent me the truck. He had no idea UHaiul had rented me the vehicle. I originally rented it for3 hrs. I lost 1 hour from driving to & waiting at the second location. Thus I returned it 30 minutes late (total rent time 2.5 hrs.) and was charged an additional $20. What a joke of a company. I will never rent or recommend UHaul to anyone ever again.

Russell J. 
Clasificación:
5.0

El cliente no dejó un comentario.

narsha W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael T. 
Clasificación:
1.0

The man that work at this location is very rude and has no customer service When I return the U-haul trying to explain something pertaining the U-haul he don't give me chance instead he was shouting on me and this is not the first time, I will never go to this location

Rugiatu L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gwendolyn B. 
Clasificación:
1.0

Was charged today after speaking with agent that what we was previously charged the day before an amount which covers today.

STACY L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Shanaya G. 
Clasificación:
5.0

Everything was perfect. Right on time. The hospitality couldn't get any better. THANK YOU

Pamela C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Willie G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lucy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline E. 
Clasificación:
5.0

Very helpful. Overall great experience.

Randy O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew W. 
Clasificación:
5.0

Very good customer service at this location...

LEE M. 
Clasificación:
5.0

Outstanding service!! Cannot think of any improvements needed.

Gloria D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Curlin P. 
Clasificación:
5.0

they helpful and answered any questions I had

levi H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH G. 
Clasificación:
5.0

Friendly and knowledgeable staff. Thanks!

DANIEL C. 
Clasificación:
1.0

El cliente no dejó un comentario.

Yazmin G. 
Clasificación:
5.0

No improvements, everything went exceptionally well.

William W. 
Clasificación:
3.0

Personnel were very helpful and friendly. Truck was poor. Driver side mirror was busted. Right side of truck has vibration over 60 mph. Engine knock just going up hills on interstate. Not at all what I expect from U-Houl.

Benjamin C. 
Clasificación:
5.0

Very helpful

William B. 
Clasificación:
5.0

The app was useless. Didn't have this location and I only found it by calling the location that was listed on the app. But once I got in touch with these guys, things were very smooth and they went the extra mile.

Linda H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALVIN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan H. 
Clasificación:
2.0

There was no inspection of the vehicle prior to use to identify any damages. Did not receive email confirming return receipt and final cost.

Lloyd P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jessica C. 
Clasificación:
2.0

For some reason the U-Haul location did not have any of the items except the truck I had requested, and did not notify me until I arrived to pickup the truck. This forced me to go to another location to get the items I had to have for the move, delaying me and costing me time and money as I had movers waiting on me.

Seth S. 
Clasificación:
1.0

The place was horribly run down and dark inside. Waited 20 minutes for the guy to play tetris with the trucks so I could get the trailer I ordered. Guy did not wear a mask had to help guy lift trailer because it was stuck in the mud. multiple people just standing around waiting for service as nothing was accessible.

Cody R. 
Clasificación:
5.0

Floor of the truck was muddy/covered in dirt. Also my appointme4nt was at 2:00 I was not on the road until 2:40.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cristobal M. 
Clasificación:
2.0

Equipment [trailer] was OK and clerk was a nice enough man. Problem for me was with the condition of business building and parking lot. General appearance of building not good, and bottom of handle on front door was broken off. Parking lot [gravel] had so many puddles that you had to walk through water and mud just to get to the building.

Saxon S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daeaz H. 
Clasificación:
5.0

None!

Edward S. 
Clasificación:
1.0

Parking lot was a mud pool. Guy working there was not wearing a mask and never even pretended he would put one on when I walked inside.

Anouk D. 
Clasificación:
5.0

The best customer service ever

Khaffak A. 
Clasificación:
3.0

Give military discounts

Mark W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kent B. 
Clasificación:
5.0

El cliente no dejó un comentario.

kimberly S. 
Clasificación:
5.0

Nothing, they had everything clean and ready. I would definitely use this location again. Thank you again.

Rodney D. 
Clasificación:
5.0

El cliente no dejó un comentario.

alfred C. 
Clasificación:
2.0

Service was questionable at best. The guy working there was rude and impatient. Then he gave me the wrong key and locked the door behind me while he was in the bathroom. Had to wait 5-10 more minutes before i heard him saying FUCK as he came up to the door to deal with me.

Mike G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rose G. 
Clasificación:
2.0

El cliente no dejó un comentario.

Ramratan V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dorothy-Faye S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DeShara E. 
Clasificación:
5.0

customer service was great. Attendant was very helpful with suggestions and got me on my way fast.

Richard E. 
Clasificación:
2.0

Service was half decent. Lazy service.

Antonio H. 
Clasificación:
5.0

Von, on the Alston Avenue is the BEST Professional, very helpful and kind to the customers He is very good with the public GREAT CUSTOMER SERVICE

Sandra B. 
Clasificación:
5.0

Great to deal with!

Ellenise H. 
Clasificación:
1.0

Make sure a customer is provided as a courtesy when they do the location a favor by returning equipment to their location as asked instead of making an extra cost and inconvenience for the customer.

Regina T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Beverly D. 
Clasificación:
5.0

I found the customer service to be very good and I have nothing to add as far as improvements. ¡Gracias!

Vanessa P. 
No se han enviado comentarios para esta ubicación.

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