Comentarios del cliente para Powhatan Chubbys BP

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Powhatan Chubbys BP

Grado total:

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Matthew C. en

Grado:

Worst pickup and drop off ever. Rude guy who took over an hour to dispatch trailer and about 20 min to get it back in. Too busy trying to call for help every step of way and dealing with all his regular gas station customers. Avoid at all costs

Ty B. en

Grado:

El cliente no dejó un comentario.

Kevin W. en

Grado:

El cliente no dejó un comentario.

Rockeem T. en

Grado:

El cliente no dejó un comentario.

Brian C. en

Grado:

Doing the whole online thing was terrible. DO NOT do online. Just take the extra seconds and go inside and do it normally

Edward B. en

Grado:

The employees were not willing to help me, and the manager had assured me that when I returned the truck after the 5 pm closing, the Chubby's store clerk would be able to process my return fully. I then attempted to process the truck return online but could not do so because of the U-Haul app failure. I left the key and asked the clerk to be prepared to confirm that I returned at 5:59 pm. (I picked up the truck for a 4-hour use at 2:59 pm.) The manager spent twenty minutes preparing the truck rental document; thus, I was not able to obtain the truck key near 2:30 pm when I arrived for my rental appointment. Not only do I insist that my rental charges be greatly reduced but unless I obtain compensation, I will be reluctant to use the Chubby's gas/convenience facility in the future and would honestly recommend to others that they use another location in Powhatan to rent a truck. It was a frustrating experience. I am not certain that anyone at that facility actually knew how to process the rental and the truck return.

GARY G. en

Grado:

GOOD SERVICE AND GOOD EQUIPMENT.

Jeff W. en

Grado:

The worst experience ever & I have spoken to Prerak who oversee's that location & explained my whole situation in detail. I would like a refund & I will NEVER use neither location in Powhatan, Virginia!

Rob L. en

Grado:

They did not seem to know what they were doing. Took 30 minutes to rent a trailer. Clueless!

Lorenzo K. en

Grado:

El cliente no dejó un comentario.

Paula G. en

Grado:

El cliente no dejó un comentario.

Zachary K. en

Grado:

When I went to pick up truck and trailer the guys did not have a clue what they were doing. They had to call U Haul to get help then handed me their phone to talk on to them so he could help me get checked in. The U Haul representative even asked me to show them how to do the truck and trailer inspection. I was unable to leave for an hour.

Chris C. en

Grado:

El cliente no dejó un comentario.

Todd H. en

Grado:

El cliente no dejó un comentario.

Sarah R. en

Grado:

El cliente no dejó un comentario.

David F. en

Grado:

Charges o er $100 for gas when I tried at 2 pumps to put gas in it charged $30 more because he had to put gas in it charged $25 for cleaning when I cleaned it and we had to wait 15 min6for associate to pick up key from us. So I paid $291 for a 31$ uhaul. Very very disappoint in service never using again

Clint L. en

Grado:

The trailer was clearly very old and rebuilt at some point. I was not at all happy with this item. Also, the mechanism/hitch to attached to my truck was so corroded that evidently it was unable to secure to my ball. After stopping along the route, i noticed it was loose and could have come apart. I had to purchase oil...and then was able to tighten the rest of the way. Shame on you for allowing this trailer to still be in service.

Ashley B. en

Grado:

When we went to drop our truck off there was nobody there they could help us and the answer was to just go pay it online so We went backup there the next day and were greeted by a rude gentleman saying that he had not had a chance to check on it and that we could wait we did not have time as we have just moved into our home and so we laughed and about a 1/2 hour later we had noticed we were charged for an extra day So we called the location and they said that we were only build for a single day and there was nothing he could do about it So then we had to call you haul directly and wait a 1/2 an hour to get our refund

gary G. en

Grado:

Great experience, thanks

Charles H. en

Grado:

El cliente no dejó un comentario.

Mike R. en

Grado:

Have a better drop off area, and personnel that can advise on what to do if return location is closed.

Charles H. en

Grado:

El cliente no dejó un comentario.

Lynne K. en

Grado:

Would be nice to tell people ahead of time that they will need to give info for multiple contact people when renting w out of state license. And would be nice if the check out was quicker. The website is slow. It took almost an hour to check out .

Mike J. en

Grado:

El cliente no dejó un comentario.

Randy M. en

Grado:

Too much to even write here. Horrible service.

Gregory G. en

Grado:

Convenience store. One employee and he was new. No knowledge of U-Haul return process. Good location for me though.

robin L. en

Grado:

Rental experience was extremely cumbersome. Multiple routes through the computer system to find the best value took way too much time and was not productive.

Joshua E. en

Grado:

Truck was covered with bird droppings and the rear tire was deflated.

ANDREA M. en

Grado:

El cliente no dejó un comentario.