The staff was friendly and very helpful. They asked a few times if there was anything else they could do for me. Parking the trailer in their lot was easy as it is very open.Spencer C.
Customer Reviews for Powhatan Chubbys BP
(U-Haul Neighborhood Dealer)
Powhatan, VA 23139
Servicios en esta ubicación:
- Lunes7 a. m. - 2 p. m.
- Martes7 a. m. - 1 p. m.
- Miércoles7 a. m. - 2 p. m.
- Jueves7 a. m. - 1 p. m.
- Viernes7 a. m. - 2 p. m.
- Sábado9 a. m. - 12 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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El cliente no dejó un comentario.Richard S.
Very easy check in process. Staff was extremely friendly and attentive.Michael D.
El cliente no dejó un comentario.Stephen B.
El cliente no dejó un comentario.Ben E.
El cliente no dejó un comentario.David T.
El cliente no dejó un comentario.Craig D.
El cliente no dejó un comentario.Alan F.
El cliente no dejó un comentario.JENNYMICHELLE H.
Was not satisfied with the equipment, it was clean as well as you can expect for a vehicle that a lot of people uses. The issue I have is the truck was not full. I was given a $20.00 credit, but I had to come out of my pocket with $85.00. This was not satisfactory to me , that this truck was setting on this property empty. I would have to to tell someone about my experience and than let them handle the situation themselves. I was not satisfied with having to fill up the truck. I brought it back full, why didn't they check before the other person left. I have used U-Haul a lot (look it up) and every time I brought a truck back, someone went outside and check for fuel mileage and condition. This location is convenient for me and my experience this time was horrible because I had to come out of my pocket for $85.00. Horrible, Horrible.Cynthia M.
Very expensive, little disappointed with overall costNeil T.
El cliente no dejó un comentario.michael C.
El cliente no dejó un comentario.WYNDELLBERNARD B.
They had a lady that could not unhook the trailerJOANCAROLE R.
People were friendly and knowledgable, equipment was clean and ready for me, and the charges were just as I was told they would be. I am totally satisfied with this rental experience.paul W.
El cliente no dejó un comentario.Danny R.
The staff was professional.Ronnie N.
El cliente no dejó un comentario.RONALD G.
Got the rental 2 hours late and was given no compensation for the employee's lack of effort to get to work on time. Check engine light came on after one trip. Had really bad brakes. Overall a terrible experience AND got charged extra when I was told I wouldn't be.Paige M.
El cliente no dejó un comentario.Steven O.
El cliente no dejó un comentario.Robert R.
El cliente no dejó un comentario.jef P.
Sharlene and Tim made my experience great they were helpful and quick to fix any issues that came up. I couldn't recommend a better place or people to deal with keep up the good work!!! Sincerely Your loyal customerMichelle S.
El cliente no dejó un comentario.Debbie M.
My experience was incredible at Chubby's and the service was amazing. Harsh, the U-haul representative on site, was professional, courteous, and considerate. He helped me understand the business side of the transaction and also took his time helping me back out and feel comfortable operating a large moving truck! I would recommend Harsh and Chubby's and I will use them again in the future. GraciasRobin S.
El cliente no dejó un comentario.Harry F.
El cliente no dejó un comentario.Doug V.
I think the trailer could've used some much needed maintenance on the trailer (inertia) brake. Tires were getting pretty bald, but the trailer was there, the attendant was nice and helpful, and drop off was easy.Brandon J.
Easy rental, clerk was outstanding. Very helpful ! She's a keeper !Daniel B.
El cliente no dejó un comentario.Jeffrey S.
El cliente no dejó un comentario.James N.
El cliente no dejó un comentario.TRACY R.
Great customer care. Personal Attention.James S.
I appreciate you having my prior information on file, it made it easier to rent this timePaul J.
El cliente no dejó un comentario.Rohithaksha K.
Yall are the Best!Gloria B.
El cliente no dejó un comentario.Franklin M.
El cliente no dejó un comentario.Jim F.
Disorganized. The guys at the gas station where we picked it up had no idea how to process getting us the trailer. They just hooked up the trailer and we were leaving;then the mgr called them and I had to get on the phone. He did not have the details of my rental even though it was on the reservation. Very disorganized and frustrating.Tracey M.
Dropped off trailer on Sunday. Monday was a holiday. Called on Tuesday to confirm, they still had not logged it in as "received". They did after I called. Would have been nice if they did that on their own without me needing to follow up.Ken D.
El cliente no dejó un comentario.WILLIAM C.
El cliente no dejó un comentario.Fred L.
The rental agent was extraordinarily helpful, going out of his way to make sure I got the best experience. I was amazed and thankful to come across such a genuine human being when I was in a pinch.James H.
El cliente no dejó un comentario.Devon D.
El cliente no dejó un comentario.Alexis P.
Truck was very dirtyALAN H.
El cliente no dejó un comentario.Zachary W.
They were great.Christopher L.
El cliente no dejó un comentario.Richard R.
UHaul allowed a trailer THAT DID NOT EXIST to be reserved at AAlways Hooking Towing. That location did nothing whatsoever to help when I showed up and the trailer was not there. Chubby's did not have my reservation, so I had to call UHaul and wait on hold to speak to a rep. What's the point of reserving if this is what you get?Michael R.
El cliente no dejó un comentario.Anthony W.
Staff was extremely helpfulKERRYRAE C.
El cliente no dejó un comentario.William G.
Nice experience overall. Equipment worked well, easy to tow and operate. I would use againAaron S.
The guy who helped us was very knowledgable and helpful!Steven H.
El cliente no dejó un comentario.MARKALAN P.
El cliente no dejó un comentario.WILLIAM G.
Excellent servicePAMELASUE S.
Brakes on trailer would'nt release everytime.THOMAS C.
El cliente no dejó un comentario.William G.
Nothing. Excellent customer serviceWARRENPAUL C.
El cliente no dejó un comentario.LEAH K.
It was all good.Michael S.
El cliente no dejó un comentario.Paris D.
El cliente no dejó un comentario.Michael W.
El cliente no dejó un comentario.CHERYLSANFORD B.
El cliente no dejó un comentario.JAMESRAY S.
Allow mileage for travel from pick up location to loading location and destination to drop off location. My mileage was only for travel from the loading place to the destination so I owed more $$ at drop off. BS.Benjamin H.
El cliente no dejó un comentario.GARYLYNN R.
incredibly helpful!Stephen W.
El cliente no dejó un comentario.PETERRAYMOND S.
Was supposed to get 3 days free of my 5 days was charged full amount. Then they tried to charges me for the late day which I returned on day due. They are a rip offROSALEA C.
El cliente no dejó un comentario.Bob U.
El cliente no dejó un comentario.JASONRONALD J.
I reserved a 15 ft truck and two hand cartsto move from a storage facility into our new home. When I arrived rent the equipment the equipment I was informed that there was no hand carts available. Just bullshit.JEFFREY T.
El cliente no dejó un comentario.Bryan S.
El cliente no dejó un comentario.JERRY S.
The guys at the Powhatan Chubby's BP are knowledgeable and are helpful with any questions about the Uhaul equipment and assist in getting hooked up to a trailer.Christopher F.
El cliente no dejó un comentario.DONALDRAY B.
El cliente no dejó un comentario.DARYLLEREID F.
El cliente no dejó un comentario.JOHNEDWARD K.
El cliente no dejó un comentario.BRADLYBYRON L.
El cliente no dejó un comentario.PAM L.
El cliente no dejó un comentario.Carolina K.
Keep up the good work! Very good customer relations... professional & personable!LEOBILISOLY H.
El cliente no dejó un comentario.Karen G.
The rear-end or transmission sounded like it was going to fall out. They had NO appliance dolly, nor the size truck I originally ordered.JOANNIELEIGH S.
The location was a BP Gas station. The store attendant needed help from Uhaul!!! She couldn't operate the station and process Uhaul rentals at the same time. Although she was very good at multi-tasking and processed my reservation, she was put in an unsafe and unfair situation!CHRISTOPHER C.
El cliente no dejó un comentario.TIMOTHY H.
El cliente no dejó un comentario.PATRICKALLEN L.
El cliente no dejó un comentario.BUDDIE M.
The whole process was easy. From checking in all the way to checking out and the final bill. No problems and the two gentlemen who helped me were very helpful and friendly! Overall a grwst experience and I would recommend this location.Seth C.
El cliente no dejó un comentario.Zachary A.
The truck was dirty outside and covered with snow. The roof had a sheet of snow on it and could have come off on interstate and hurt a driver if behind us. The Chubby uhaul employee should have cleaned this off.Wenndy G.
El cliente no dejó un comentario.Virginia M.
Between Uhaul double charging us and sending somewhere else other then where we scheduled it and the nightmare we went through at Chubbys I will NEVER use Uhaul again! I would have thought they would have offered us some kind of discount but no. They were more concerned about double charging me郎郎郎郎Aaron B.
Have vehicles located around the area where someone needs to pick up a vehicle. I had to drive an hour to pick this truck up and was told they were closed and I could not get the truck. Luckily I called customer service who directed me to the lock box. The vehicle should've been drove closer to where I was moving from which would have not created so much of a hassle. I had to call customer service 5 times about this one move.Broderick H.
Took over 30 + minutes to get the truck situated. Then finally after figuring out what truck to give me no walk through or inspection was done.CHRISTINAMARIE H.
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