Customer Reviews for Postons Automotive
(Distribuidor de U-Haul del vecindario)

695 comentarios

1671 E Spring St   Cookeville, TN 38506

(931) 526-8147

Horarios de la ubicación

  • Lun. - mar.: 7 a. m. - 5:30 p. m.
  • Mié: 7 a. m. - 4:30 p. m.
  • Jue.- vie.: 7 a. m. - 5:30 p. m.
  • Sáb.: 7 a. m. - 5 p. m.
  • Dom.: cerrado
Horario especial
  • 7/4/2022: 7:00 a. m. - 10:00 a. m.

Servicios en esta ubicación:

Contáctanos

(931) 526-8147

1671 E Spring St
Cookeville, TN 38506

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - mar.: 7 a. m. - 5:30 p. m.
  • Mié: 7 a. m. - 4:30 p. m.
  • Jue.- vie.: 7 a. m. - 5:30 p. m.
  • Sáb.: 7 a. m. - 5 p. m.
  • Dom.: cerrado
Horario especial
  • 7/4/2022: 7:00 a. m. - 10:00 a. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

An issue came up from our rental and was resolved by Johnny Cunningham from U Haul in a VERY timely manner

Gary Y. 
Clasificación:
5.0

Thankyou to Poston's Automotive. My experience was awesome!

Angela P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Edgar K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Leslie J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Norman B. 
Clasificación:
5.0

I would recommend the person in Cookeville anytime but I would not recommend the character in cadiz Ky for nothing. Big waste of time

william T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peg M. 
Clasificación:
5.0

This place was very well kept and looked very professional. As soon as I arrived someone was there as I backed in to unhook the trailer. When I had it parked the man unhooked the trailer for me and was very kind. They have a nice open lot and plenty of trailers.

Steve C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith D. 
Clasificación:
5.0

Always recurve great service here at this location, they are open from 7 am- 5pm Monday thru Saturday, & even come in on memorial day,! Love small business appreciate there promptness & service!

DANNY L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Craig L. 
Clasificación:
4.0

Not very happy that I had a reservation for a truck in Clarksville tn for the previous day and wasn't told till I got there that there wasn't a truck to pick up. Then had to drive 2 hours to cookeville the next day just to pick up this uhaul after being delayed by you guys for a whole day. The only thing y'all did was giving me extra likes, which was used just to pick the truck up and 100 dollars off. I think another 100 off would make more sense. But terrible experience overall. Wouldn't recommend uhaul to anyone moving.

Justin S. 
Clasificación:
5.0

U-Haul should have more locations operate like Poston's Automotive in Cookeville, TN. This guys runs a great business and is not only is he helpful but he is reliable.

Christopher W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emily L. 
Clasificación:
5.0

Live this location, always open at 7 am sharp, equipment always ready to go

DANNY L. 
Clasificación:
1.0

Man at the desk was listening to a sermon and it was a very weird experience.

Mikaela G. 
Clasificación:
5.0

Class A experience with Postons. Would use this location again.

Scott M. 
Clasificación:
5.0

Everything was good. U-Haul should be proud to have this dealer as a part of their network.

John D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tony G. 
Clasificación:
4.0

I got way over charged. Not as advertised.

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason D. 
Clasificación:
5.0

El cliente no dejó un comentario.

David W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT F. 
Clasificación:
3.0

Have the equipment pre-checked prior to the customer's arrival.

John D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyrone C. 
Clasificación:
5.0

The service was very professional and timely. The equipment was in great shape and clean.

william P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Richard F. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy C. 
Clasificación:
5.0

Nada

Ray S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sabrina P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Darlene M. 
Clasificación:
5.0

Nothing. Keep this Mgr/Owner, he was outstanding in all aspects of service. GW

GERALD W. 
Clasificación:
5.0

This is my second rental in the past three weeks. Both have been a pleasant experience. The trucks have been clean and appeared to be well maintained. The pick up and return went smooth. I am very satisfied with both rentals. Gracias

Edward B. 
Clasificación:
5.0

El cliente no dejó un comentario.

William D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Terry S. 
Clasificación:
5.0

El cliente no dejó un comentario.

HEATHER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel L. 
Clasificación:
3.0

El cliente no dejó un comentario.

James W. 
Clasificación:
1.0

Don't lie and hire better staff and the guy that helped us was Lazy and didn't want to get up and check the miles on the truck and it didn't want to check the truck back in when we dropped it he charged us way more then our contact said we would be charged. He was very very rude to us. We put down a deposit of $101 we turned the truck back in 2 and half hours before Our time was up. I would never tel any of my friends and or family to go here not even my worst Enemy!!! Get better staff. And not lazy people!!'

DANIELLE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamey R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Faith N. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald C. 
Clasificación:
5.0

Super easy experience and rental. I would recommend and us3 again

Joseph V. 
Clasificación:
5.0

El cliente no dejó un comentario.

BETSY P. 
Clasificación:
5.0

No improvements to service. I'd like the 6x12 enclosed trailer to have a jack.. I was moving my daughter to an apartment community and the ability to park the trailer by itself would have been helpful

Chris F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
5.0

This is the same place I dropped off trailer the last time I used UHAUL. The location was closed on this visit but. the lot was was well organized and neat. On my last visit the staff was super to work with. That 's why I chose this location.

TYRONE J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dave M. 
Clasificación:
3.0

There was some type of crushed rock/concrete on the bottom. The unit should be swept out.

Matthew C. 
Clasificación:
5.0

I continually have problems with uhaul.com. Most recently, during check-in, the sliding gas meter tool read 1/4 full, which was accurate to the truck, so I accepted and moved to the next page. Everything seemed fine until drop off, when the owner noticed it said I changed it from 1/4 to 13/16 full. I am 100% certain I did not select that, nor would I have any reason to. Maybe some sort of bug in that page. If he hadn't noticed that, I would have been charged for not filling 9/16 of the tank, which would have been substantial. online pick-up times are consistently only available at inconsistent times or after hours, like 9pm-5am. This makes online reservation nearly impossible at times.

Noah A. 
Clasificación:
4.0

El cliente no dejó un comentario.

KIMBERLY SUSAN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

James O. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM S. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven B. 
Clasificación:
4.0

El cliente no dejó un comentario.

THERESA W. 
Clasificación:
4.0

Nada

JOHN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter W. 
Clasificación:
4.0

El cliente no dejó un comentario.

FRED P. 
Clasificación:
5.0

They gentleman working was very helpful and even switched out a trailer for us that we wanted.

Christopher V. 
Clasificación:
4.0

El cliente no dejó un comentario.

robert S. 
Clasificación:
1.0

Cancel the order still charged me

Charlie B. 
Clasificación:
5.0

I dont have any recomendations for improvement because no improvements are necessary. Great experience, I do however recommend Postons U-Haul for your rental needs..

SHIRLEY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Montrese L. 
Clasificación:
5.0

Always fill the gas tanks up to full. It is difficult to gauge how much gas to put back into the tank if the vehicle is rented out with 7/8 or 3/4 of a tank. I didn't have that problem with the Poston Station location but I did have that problem with the Storage Girl location. The truck was rented to me with 3/4 of a tank. So when refueling the tank to turn it back in, I had to guess how much to pump into the tank, I overfilled passed the 3/4 of a tank and almost filled it all the way back up, costing me around an extra $20. This is after pumping gas in and then checking the gauge twice to try to get it right. Doing that held up the other gas station customers along with the aggravation of trying to guess how much to put back into the truck. But of course there is no incentive for U-Haul to do this. Your company only profits more by people accidentally overfilling the tanks. The next person to rent the truck has to guess how much to put back into the truck and if they accidentally don't put enough gas in then they are charged $6 a gallon, nearly double the price at the pump. And then if they go past the amount then they find themselves out of pocket again. It's a lose lose situation for the customer. You should really think about this, it's a simple solution for the customers and eliminates the guessing game for both the renter and the rentee. This would solve many disputes and it's a simple solution. U-Haul needs to make this a policy for all of their locations. I can see the advertisements saying “When you rent at U-Haul you always start your move with a full tank!” Thank you for paying attention to this advice. David Robinson 931-319-5942

David R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shelle P. 
Clasificación:
5.0

As always, the transaction and reliability of the equipment were superb.

Kevin B. 
Clasificación:
5.0

Great location. Every helpful and hooked up the trailer, replaced the wiring harness, checked the lights and turn signal. I would recommend this location.

Eric I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Russell R. 
Clasificación:
5.0

Absolutely the nicest people. I will definitely come back here.

Robert G. 
Clasificación:
5.0

Fastest pickup ever. The gentleman helped me get on my way in just a few minutes of arriving. Truck ran great and I've had some interesting trucks over the years. ¡Gracias!

Kristopher M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven M. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael P. 
Clasificación:
2.0

Over charged for nothing

Dalton J. 
Clasificación:
5.0

The location is great. We've rented twice from here. The only problem I have had is with Uhaul customer service when I call the 1-800 number.

Gary B. 
Clasificación:
5.0

Everything was great. Very nice experience great manger .

Chet L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael T. 
Clasificación:
5.0

El cliente no dejó un comentario.

kathleen B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Natayla G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALONZO A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jennifier Q. 
Clasificación:
5.0

I was welltaken care of and was able to get vechicle of my choice and not the originalone online which was the only one available at the time.

Nelson Q. 
Clasificación:
5.0

Nothing you did great like always and worked with me thank you

gary J. 
Clasificación:
4.0

Last minute surprise move during the Labor Day holiday and everyone else was closed. Not only were we able to rent a truck, we were able to pick it up to get the move done all on Labor Day! Thank you for your assistance and for helping us make this unfortunate occasion, a very positive day!

Nephtali L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Holly H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS B. 
Clasificación:
3.0

El cliente no dejó un comentario.

JULIE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rumman A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lyle A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEREMIAH P. 
Clasificación:
3.0

El cliente no dejó un comentario.

BRYAN E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin V. 
No se han enviado comentarios para esta ubicación.

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