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Myanna C
Customer Reviews for Pops Fleet Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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These guys the best.
Marat BGreat service!
SERGIO DEverything was perfect
GEORGE GNever rent from this place
SHIYANNA MOutstanding customer service.
ALVIN PKeep it up the great customer service!!!
MILTON BImprove the website
RICHARD CI absolutely love POPS FLEET everybody there is amazing not to be confused with the Broward Blvd. location where it is a travesty!!
Glenn FVery helpful
PATRICK SEverything was good
KEVIN RHad no gas in tank when I picked up the truck.
Sean MPleasant, Nice Man runs the place, POP, Truck was very well maintained, Was in a lot better condition than most Uhaul equipment, Easy and Pleasant all the way throughout process.
Phillip SEverything was quick and easy. The truck was available when promised. I would use Pops Fleet Servicescagain and would recommend to friends!
Shelley SPops is always my go to when it comes to U-Haul’s
Deybis GRenting from this location was simple, easy the gentleman who assisted me was very pleasant, helpful, and I would most definitely rent from them again.
Nancy SFriendly and professional staff, explained everything and made the transaction & rental easy, quick and concise. Truck was very easy to operate, exact right size for my move. No stress or pressure in time to use and return vehicle. Loading ramp at back of truck was a bit tricky to open/close, which I had to do multiple times, but not enough to complain and lose 5 star rating! overall better experience than I expected.
Gregg WVery please with the whole procedure in and out less than 10 minutes. Well maintained fleet. Frendly people.
Eduardo IMoving with Uhaul is inexpensive and hassle free.
Richard VGreat people very friendly and welcoming!
Dominic HRob is AWESOME! So glad this location is right next to me and my storage unit. works out perfectly. Rob went above and beyond to help me with my business rental. This will be my new business location to rent from. also, its easy access to all major highways. WIN WIN!!
Glenn FThis was the easiest and quickest experience I have ever had renting a U-Haul.
RENEE LNeeded smaller vehicle. But took the larger one. Only one available on site
ALVIN PThis place is a joke
ELIZABETH FI have a problem with them they charge to me 50 miles and they said that not make the process in the phone so leave the keys in the box only and I only used 14 miles I need my money back for the real value please solve this problem
Gonzalo TGreat service, the van was excellent. Highly recommend this location - they have a good inventory of vehicles.
Craig LMake sure the address is linked to the App
Patricia RIt was wonderful. It was ready when we arrived a quick in and out and quick return. Very friendly
Vivian CVery friendly and helpful
RICHARD RUnprofessional and con artist. He lied and charged me for an extra day. Then he hung up on me and didn't answer when I called back.
Alyssa BRob and Ralph are very courteous and helped me a lot. The truck was great and worked very well. Thanks guys!!
Zechariah HThank you so much!
Rachel cBob was great! He called me to tell me the previous renter was running a little late. It's was my second time renting from Pops fleet service. 5 stars
David k1. I reserved a dolly and it was not in the truck, so the move was a lot more difficult. I was CHARGED for the dolly, so I had to chat with a customer service rep to get a refund. 2. The number of the trucks are on the top, not on the bottom rear like the app says. 3. The truck was not near the entrance, like the app said. It was on the other side of the parking lot.
Max GExcellent service by staff.
NORMAN WMy review is not for the location itself but for Uhaul App and website, it took me 49 minutes to finalize my rental, it was horrific ... then I tried on the web and again it was another 20 minute wait for my DL verification, overl all I will never use uhaul again ... your app sucks and I understand now why customers were always so mad back when I was working for a neighborhood dealer #UhaulSucks
Rossana CBest customer service at both locations.
Maya BGreat customer service! Fast and affordable! I was treated more than just a customer and I love that!
Tiara CYou can stop adding a zero to the mileage and not try and charge someone $7500 for YOUR MISTAKE. Also when someone sees the error and goes back instead of forward. You should let them go back instead of trying to charge their card $7500.
Carlos PCustomer service was the best. I never got this support before in other locations and the guy was so friendly and funny. So nice person
Ricardo GI love this place!!!
Claudia MReally hard to pickup and return the truck
Emilio PGreat, friendly service. Pick up truck was clean and ready to go. We will definitely use Pops Fleet Service/UHAUL again. Definetly Recommend!!!
Juan ROutstanding staff
ALVIN PWhy would they charge me Gas when nobody told me about it plus I would ir fill it out or something
helmut aVery friendly people that made the rental quick and easy
WILLIAM SThe staff was very friendly and helpful . I would only use them again and refer my friends to them as well
Sharif mAll charges were acceptable!
Danilo MI only have one criticism and one complaint. The vehicle was used for a distance not exceeding about 10 miles and was received with less than half a tank. I put in $8 of fuel and it was fuller than when I received it and they charge me for 3 gallons of fuel which is not in any way honest so I was not satisfied and feel that they have taken money from me improperly. If I had known they were going to take money from me I would not have spent on fuel. I am requesting a refund of $13.00 for 3 gallons of fuel that if I had not put it in comjustiboe, I would not have used 3 gallons in 12 miles that you say was used. Very bad treatment for the customers.
Rafael CThe service of the desk person was very good, fast service. The truck is uncomfortable seats specially. Probably is time to upgrade the vehicle. Everything was fine except the truck
Maritza GThe gentlemen that helped me was so kind, patient, and helpful! I had a great experience!
Angelique C