The owner is courteous and explains everything so I can understand.
BARBARA H
Customer Reviews for Pop Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Genial
JAMES BI called the owner before to pick it up to see if they had what I needed when I arrived. It was at the front door waiting for me. Very pleasant very helpful even gave directions thank you.
DONALD PThe vehicle was dirty and someone had left a window open or either there was a leak in the window on the drivers side and the door handle was full of water. The inside of the truck was very dirty and the door seal in the passenger side fell off every time the door was opened
Jan JBueno
JOSE RThe location is good
SHAYNA BGreat service
Wesley AOwner of the U-Haul location tried to put less gas then when I returned it with more gas then I got it with and he wouldn’t allow me to do the online truck share unless he did it
Cosme AGreat location and manager was great but the uhaul I received smelled like a dog had used the bathroom in it. The windows was very dirty
Jennifer JExcellent and friendly service
JOHN JExcellent service by a friendly staff. Made up and and return seamless.
MICHAEL TI was satisfied with the professional and friendly service from this Dunn location will definitely do business with them again
irish wMe robaron mi dinero
Wendy UExcellent service
DEANGELO JEverything was good ,the customer service was excellent
Sharonda TEverything was good
MELONY Mexcellent
DEANGELO JYou can continue using this location for U-Haul rentals. The attendant was very courteous. I found him to be extremely knowledgeable and very helpful in the entire process. He had a great attitude and was very professional w/o being snooty. I would recommend this location to anyone needing to rent from U-Haul.
Gary PRight rear tire on van was low on air causing TPMS light to be illuminated on dash. Van had a little over 34k miles on it and had a check engine light on also. The ebrake handle bracket was bent sideways under dash. Windshield was in dire need of cleaning something was all over windshield making it hard to see in direct sunlight. No windshield washer fluid in reservoir making it impossible to determine if it was on inside of the windshield or the outside. When engine is cold it runs at about 80psi of oil pressure but after 30 minutes of operation the oil pressure does good to hold at 50psi of oil pressure at 60 mph. At idle warmed up engine hovers around 30-35psi of oil pressure.
ERICK YExcellent service
DeAngelo JExcellent Service
DEANGELO JThe owner was so helpful. It was Friday night. My car had broken down and I need a truck and tow to drive another 10 plus hours home. He hooked up everything and made sure I was all set. He was a true lifesaver
Jennifer RI had a good experience, no comments:
ANGELA PGreat service!
BETTYGALE AEverything went well I had no problem thank you
RONNIE KGreat service and communication.
David WVery friendly staff in NC and in Alabama. But Savannah Georgia no go.Had a trailer hitch put on in Savannah Georgia on my car very unprofessional rudd the tech killed my battery and wanted me to spend the night there. The manager was listening to videos on her phone with a lot of profanity. Will never go back there again.
John MEverything was great
Melba GExcellent and fast service
DeAngelo JThis van was just being returned when I picked it up. It was filthy by on the inside of the driving area! I've rented countless vehicles but never one so nasty in the cabin. I took spray cleaner and cleaned the interior myself.
barry kI would most definitely recommend this location but I would not recommend picking the uhaul up before the location opens for business. Access to the keys was a major headache. I picked the uhaul up at this location because it was less than 2 miles away from my grandma house. I arrived at 6am and it took almost to 7am to access the keys. Leaving close to an hour behind that should of been used for loading the vehicle. Also being that early everything was handled on the app which meant uhaul wanted so many pictures taken of the same location on the uhaul so after dropping the uhaul to the location I wasn't able to leave the location until 45 minutes later taking about 35 images of the uhaul. Again I recommend choosing to pick up the uhaul when the store location is open so the owner can cut some time down and ensure uhaul get every needed image without holding up your moving time.
April KThe owner was so helpful and knowledgeable.
LATASHA BTire pressure warning light was on.
Brandon NEverything was Great
JERRY MThank you so much! This being available was a life saver!
Sarah BThe first bank got, the windshield wipers didn't work and it had a check engine light as well as a TPMS issue. The second van I got to replace the first one had a low tire and I had to pay for the air myself to inflate the tire. The owner was helpful, but ultimately at the mercy of U-Haul maintenance
THOMAS CAwesome experience! Very helpful and very kind !
Tim JFast and easy transaction. service with a smile.
DeAngelo JExcellent service
DeAngelo JTruck was very shaky especially when driving at higher speed on the highway.
Rikia ELocal gas station U-Haul location. Not too big, friendly owner, and easy drop-off process. Highly recommend.
Sally DNada
ARNOLD JProvide more detailed (clear) instructions about where to pickup the equipment rental keys. ;)
Dana MI have rented from this location before, excellent service each time.
DeAngelo JAmazing customer service. Fastest rental I've dealt with.
Andrew CVery friendly and nice to do business with
Pedro OThe car is very scary .bad noisy
Abyot TI made reservations a week ahead of time. No one from U-Haul contacted me to let me know that the location in Clinton, NC were I live, did not have a truck. I had to drive 30 miles from were I live to get a truck. The 26 foot truck I got, made a loud noise while driving, and you felt every bump on the road. I rent a U-Haul truck once a month, and this was the worst driving truck, I have ever rented.
Alfred FMake sure the vehicle has been swept out for the next person.
Ronald MGreat deal !
Tim JWaiting on a refund since my one way rental SHOULD of been converted back to an IN TOWN rental. Overcharged about $85. Location couldn't convert it back to in town rental because of U-Haul system.
Jamie P👍👍👍
JOSE IGreat place to get a van. Great service. Everything easy.
Steven HWe were told fee would be around 30 including gas...After I returned the van and gave him some moving blankets he charged us over 65.00 for 3 hours of use....
Jason RTo high
Sophia SThe store I used was great I need nothing to change
Danny BThe service was excellent. I had reserved my truck on line so I was on my way in about 10 minutes. The 26' ft. truck I rented, however, needs some front end alignment. It was very difficult to drive. I've had much better driving trucks in the past!
Pamela L