The store I used was great I need nothing to change
Danny B.
Customer Reviews for Pop Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The service was excellent. I had reserved my truck on line so I was on my way in about 10 minutes. The 26' ft. truck I rented, however, needs some front end alignment. It was very difficult to drive. I've had much better driving trucks in the past!
Pamela L.Road side assistance sucks
James R.The owner told me when I picked up the truck not to worry about the fuel. He would take care of that. When I returned the truck he charged me $45 for 10 gallon minimum when I could have filled up the truck myself for less than $20. The misleading “I'll take care of it†is the reason I will not be back.
Louis J.My go to uhaul outlet when I purchase bulky items.
Isaiah P.The wife of the owner was unaware of how to deal with any uhaul. Wasn't able to get ahold of her husband so told me I was on my own. I needed to use the app to turn in on my uhaul. She was very rude and unpleasant about the whole thing.
Cassandra Y.Excellent experience!!! Very helpful and resourceful in our time of need
John B.Not one thing Great service from beginning to end!!
Hubert B.He was very helpful and nice. Very easy to get along with.
RIcky G.I always go to Pop's for my rental needs. Friendly, service and a thorough knowledge of the rental business. Thank you!
david G.At this location there's nothing more you can do
Vernon W.Taillight installed using tywraps, did not hold up on the trip
Ernest G.Keep doing what you are doing.
Alphonsa R.Was given a van with cigarette butts and beer bottle caps, check engine light was on and truck kept turning off while driving due to fuel injector problems with In 24 hours. Replacement van was also dirty covered in pine shavings & mud and smelt like a barn. Took photos of it when picked up cause photos online don't match what you're supposed to confirm it looks like. When returned, they tried charging me a cleaning fee and told me to just sweep it all out for them and there would be no charge… horrible experience and uhaul only offered $20 off next rental after I rented a van for a week and dealt with 2 horrible vehicles.
Joe M.Very friendly.
Reginald B.We were early for pickup ,the representive was called an showed up right away .he was very helpful . The experience went very smoothly. Thank you
Joann S.The van we rented was super dirty. There was dog hair and dust every where. Also, about 2 miles after driving it the check engine light turned on. This has been the worst experience I have ever had with uhaul.
Aneudy P.Very nice guy here I dropped at the wrong location and he walked me thorough the process of changing drop off location to avoid any charges
John S.Keep doing what you are doing.
Floyd R.This was my 4th rental from this location in the last 6 weeks. Another successful and worry-free rental
PHIL L.An exceptionally good rental experience. Friendly service and a great truck.
Phillip L.The cab was very untidy. The attendant when we returned the truck charged us $7.00 for gas. Even though we barely put 10 miles on it. We were a little annoyed by the service.
Vanessa H.Very good service, I would most definitely suggest going here for a U-Haul rental, and what ever else you need.
Barry C.I rented this equipment with an idea of a 1 way trip the store owner stated the truck had to be returned to his store location. I didn't appreciate having to drive 55 miles back to his store while paying .89/mile. That was crazy since there are multiple haul centers within 3 miles of my house.
Craig B.Fast and easy check out and to check in
DeAngelo J.Wonderful service
Jacob H.The truck rear view mirrors would not adjust properly and the controls had the handle taken off so they not be adjusted creating a safety hazard while driving.
ROBERT S.Very good equipment and very nice people. Fast and efficient.
Charles M.Back door very hard to lift. Needs Maintenance (WD-40, or manufacture recommendation).
Toby N.We'll be more understanding. I was a mile over what the trip was. That was because I had to go back. But I had to pay extra because of that.
Adrian B.Terrible service from merchant I will not be returning. My price was changed 3 times very unsure and things and very rude. If I could have give 0 stars that's what it would have been.
Makayla H.Always use this location. Quick and easy to rent. Friendly staff! Great rates and rentals are clean and relaible.
Shenika W.Wonderful
phillis P.Fast and professional
DeAngelo J.Prices are ridiculous
Katlyn F.Truck was returned 40 minutes past the time due back and we were charged for an entire extra day without being notified. We needed the extra time and paid for it but since no one made us aware it was happening and Uhaul had already rented out the truck to someone else that was there waiting for it we did not have the option to use the extra day /time for which we paid.
Robert L.Always have excellent service at this rental location. No issues at all.
Eli M.Very good
danny P.The truck was filthy, it smelled of body odor and cigarettes. The ashtray was overflowing with cigarettes ashes and butts. I felt dirty from just sitting in the truck and touching the steering wheel.
eddie B.Left turn signal not working.
David B.The owner of the business was great. The truck transmission light came on and the engine stopped working and the ac went off. We had to turn it back in before we could get anything done with it. Waste of money.
William O.The owner was very kind and helpful. We will be returning customers!
Sonia L.Ordered a 15 foot truck. Uhaul confirmed a 15 ft truck and a 10ft truck was the only truck available
Gregory W.Had a great experience! The owner was very helpful and friendly! 😊
SHERI V.Seal cargo door at the bottom. Water damage to mattress.
Jerry S.Our first drop off location was not their empty building we had to find another drop off and we lost about one hour and a half time on phone before we got the ok to drop off the uhaul we got back to NC late night because of this
darryl M.N/A
LLOYD K.