Customer Reviews for Pop Mart
(U-Haul Neighborhood Dealer)

653 reviews

415 Spring Branch Rd   Dunn, NC 28334
(Pope Rd/ Exit 72 Off I-95)

(910) 892-2508

Office Hours

  • Mon-Sat: 8 am–8 pm
  • Sun: 10 am–6 pm

Services at this Location:

Contact Us

(910) 892-2508

415 Spring Branch Rd
Dunn, NC 28334
(Pope Rd/ Exit 72 Off I-95)

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–8 pm
  • Sun: 10 am–6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Karen McLamb 
Rating:
5.0

I have rented from this location before, excellent service each time.

DeAngelo Jackson 
Rating:
5.0

Amazing customer service. Fastest rental I've dealt with.

Andrew Chaisson 
Rating:
5.0

Customer did not leave a comment.

Jonathan Cox 
Rating:
4.0

Customer did not leave a comment.

Dan Hancock 
Rating:
5.0

Very friendly and nice to do business with

Pedro Ortiz 
Rating:
4.0

Customer did not leave a comment.

david bedinger 
Rating:
1.0

The car is very scary .bad noisy

Abyot TAMIRIE 
Rating:
3.0

I made reservations a week ahead of time. No one from U-Haul contacted me to let me know that the location in Clinton, NC were I live, did not have a truck. I had to drive 30 miles from were I live to get a truck. The 26 foot truck I got, made a loud noise while driving, and you felt every bump on the road. I rent a U-Haul truck once a month, and this was the worst driving truck, I have ever rented.

Alfred Faison 
Rating:
5.0

Make sure the vehicle has been swept out for the next person.

Ronald Mclean 
Rating:
5.0

Customer did not leave a comment.

Amy Moody 
Rating:
5.0

Customer did not leave a comment.

Victor Brizuela 
Rating:
5.0

Great deal !

Tim Johnson 
Rating:
3.0

Waiting on a refund since my one way rental SHOULD of been converted back to an IN TOWN rental. Overcharged about $85. Location couldn't convert it back to in town rental because of U-Haul system.

Jamie Price 
Rating:
5.0

Customer did not leave a comment.

Gregory Holland 
Rating:
5.0

Customer did not leave a comment.

kevin Ball 
Rating:
5.0

Customer did not leave a comment.

Willie Glover 
Rating:
5.0

Customer did not leave a comment.

Steve Cooke 
Rating:
5.0

👍👍👍

JOSE Iriarte 
Rating:
5.0

Customer did not leave a comment.

Denny Dew 
Rating:
5.0

Customer did not leave a comment.

Khadijah Hamilton 
Rating:
5.0

Great place to get a van. Great service. Everything easy.

Steven Hawley 
Rating:
3.0

We were told fee would be around 30 including gas...After I returned the van and gave him some moving blankets he charged us over 65.00 for 3 hours of use....

Jason Rivas 
Rating:
1.0

To high

Sophia Surles 
Rating:
5.0

The store I used was great I need nothing to change

Danny Barefoot 
Rating:
5.0

The service was excellent. I had reserved my truck on line so I was on my way in about 10 minutes. The 26' ft. truck I rented, however, needs some front end alignment. It was very difficult to drive. I've had much better driving trucks in the past!

Pamela Lewis 
Rating:
5.0

Road side assistance sucks

James Redgate 
Rating:
5.0

Customer did not leave a comment.

Anthony Elizarraras 
Rating:
5.0

Customer did not leave a comment.

Doreen Moore 
Rating:
3.0

The owner told me when I picked up the truck not to worry about the fuel. He would take care of that. When I returned the truck he charged me $45 for 10 gallon minimum when I could have filled up the truck myself for less than $20. The misleading “I’ll take care of it” is the reason I will not be back.

Louis Johnston 
Rating:
5.0

My go to uhaul outlet when I purchase bulky items.

Isaiah Peligrino 
Rating:
5.0

Customer did not leave a comment.

Eva Barrett 
Rating:
1.0

The wife of the owner was unaware of how to deal with any uhaul. Wasn’t able to get ahold of her husband so told me I was on my own. I needed to use the app to turn in on my uhaul. She was very rude and unpleasant about the whole thing.

Cassandra Ybarra 
Rating:
5.0

Customer did not leave a comment.

Donald Kelley 
Rating:
5.0

Excellent experience!!! Very helpful and resourceful in our time of need

John Brett 
Rating:
5.0

Not one thing Great service from beginning to end!!

Hubert Brigman 
Rating:
5.0

Customer did not leave a comment.

Renita Emanuel 
Rating:
5.0

Customer did not leave a comment.

MIKE WISEMAN 
Rating:
5.0

He was very helpful and nice. Very easy to get along with.

RIcky Gadd 
Rating:
5.0

Customer did not leave a comment.

Wilber Hernandez-Valle 
Rating:
5.0

I always go to Pop’s for my rental needs. Friendly, service and a thorough knowledge of the rental business. Thank you!

david godwin 
Rating:
3.0

Customer did not leave a comment.

ANTHONY GRACHUS 
Rating:
5.0

Customer did not leave a comment.

Andrew Gong 
Rating:
3.0

At this location there's nothing more you can do

Vernon White 
Rating:
5.0

Customer did not leave a comment.

Arnold Milliken 
Rating:
5.0

Customer did not leave a comment.

Justin Fuentes 
Rating:
5.0

Customer did not leave a comment.

Phillip Harris 
Rating:
5.0

Customer did not leave a comment.

kellie norris 
Rating:
3.0

Taillight installed using tywraps, did not hold up on the trip

Ernest Grainger 
Rating:
5.0

Keep doing what you are doing.

Alphonsa Robinson 
Rating:
5.0

Customer did not leave a comment.

kareema giles 
Rating:
5.0

Customer did not leave a comment.

Christopher Monk 
Rating:
4.0

Customer did not leave a comment.

Glenn Jones 
Rating:
4.0

Customer did not leave a comment.

WANDA HARDISON 
Rating:
4.0

Customer did not leave a comment.

Kurt Stewart 
Rating:
5.0

Customer did not leave a comment.

Terry Williams 
Rating:
1.0

Was given a van with cigarette butts and beer bottle caps, check engine light was on and truck kept turning off while driving due to fuel injector problems with In 24 hours. Replacement van was also dirty covered in pine shavings & mud and smelt like a barn. Took photos of it when picked up cause photos online don’t match what you’re supposed to confirm it looks like. When returned, they tried charging me a cleaning fee and told me to just sweep it all out for them and there would be no charge… horrible experience and uhaul only offered $20 off next rental after I rented a van for a week and dealt with 2 horrible vehicles.

Joe McGovern 
Rating:
5.0

Customer did not leave a comment.

Jonathan West 
Rating:
5.0

Very friendly.

Reginald Bledsoe 
Rating:
5.0

We were early for pickup ,the representive was called an showed up right away .he was very helpful . The experience went very smoothly. Thank you

Joann Sleeper 
Rating:
1.0

The van we rented was super dirty. There was dog hair and dust every where. Also, about 2 miles after driving it the check engine light turned on. This has been the worst experience I have ever had with uhaul.

Aneudy Pena 
Rating:
5.0

Very nice guy here I dropped at the wrong location and he walked me thorough the process of changing drop off location to avoid any charges

John Smith 
Rating:
5.0

Customer did not leave a comment.

April King Locklear 
Rating:
5.0

Customer did not leave a comment.

dwayne haskins 
Rating:
5.0

Keep doing what you are doing.

Floyd Ray 
Rating:
2.0

Customer did not leave a comment.

JORDAN CUTHBERTSON 
Rating:
5.0

This was my 4th rental from this location in the last 6 weeks. Another successful and worry-free rental

PHIL LUCAS 
Rating:
5.0

Customer did not leave a comment.

Ahmad Mims 
Rating:
5.0

Customer did not leave a comment.

Sher Jones 
Rating:
3.0

Customer did not leave a comment.

JOSEPH WARREN 
Rating:
5.0

Customer did not leave a comment.

DIANE CAMUS 
Rating:
5.0

Customer did not leave a comment.

Robert McArthur 
Rating:
5.0

Customer did not leave a comment.

Brian Valot 
Rating:
5.0

Customer did not leave a comment.

Angela Mckinney 
Rating:
5.0

An exceptionally good rental experience. Friendly service and a great truck.

Phillip Lucas 
Rating:
2.0

The cab was very untidy. The attendant when we returned the truck charged us $7.00 for gas. Even though we barely put 10 miles on it. We were a little annoyed by the service.

Vanessa Holmstrand 
Rating:
5.0

Very good service, I would most definitely suggest going here for a U-Haul rental, and what ever else you need.

Barry Caulder 
Rating:
3.0

I rented this equipment with an idea of a 1 way trip the store owner stated the truck had to be returned to his store location. I didn’t appreciate having to drive 55 miles back to his store while paying .89/mile. That was crazy since there are multiple haul centers within 3 miles of my house.

Craig Brett 
Rating:
4.0

Customer did not leave a comment.

Cecil Jones 
Rating:
5.0

Fast and easy check out and to check in

DeAngelo Jackson 
Rating:
5.0

Wonderful service

Jacob Hewlett 
Rating:
5.0

The truck rear view mirrors would not adjust properly and the controls had the handle taken off so they not be adjusted creating a safety hazard while driving.

ROBERT SNYDER 
Rating:
5.0

Very good equipment and very nice people. Fast and efficient.

Charles Mosher 
Rating:
4.0

Back door very hard to lift. Needs Maintenance (WD-40, or manufacture recommendation).

Toby Newton 
Rating:
5.0

Customer did not leave a comment.

Brian Trammell 
Rating:
3.0

We’ll be more understanding. I was a mile over what the trip was. That was because I had to go back. But I had to pay extra because of that.

Adrian Brown 
Rating:
4.0

Customer did not leave a comment.

Sandra Skipper 
Rating:
1.0

Terrible service from merchant I will not be returning. My price was changed 3 times very unsure and things and very rude. If I could have give 0 stars that’s what it would have been.

Makayla Hankerson 
Rating:
5.0

Customer did not leave a comment.

Salvador Lopez-sanchez 
Rating:
5.0

Customer did not leave a comment.

Peter Bourey 
Rating:
5.0

Customer did not leave a comment.

GREGORY GILES 
Rating:
5.0

Always use this location. Quick and easy to rent. Friendly staff! Great rates and rentals are clean and relaible.

Shenika Washington 
Rating:
4.0

Customer did not leave a comment.

Herbert Smith 
Rating:
5.0

Wonderful

phillis phillips 
Rating:
5.0

Fast and professional

DeAngelo Jackson 
Rating:
3.0

Prices are ridiculous

Katlyn Ferreira 
Rating:
3.0

Truck was returned 40 minutes past the time due back and we were charged for an entire extra day without being notified. We needed the extra time and paid for it but since no one made us aware it was happening and Uhaul had already rented out the truck to someone else that was there waiting for it we did not have the option to use the extra day /time for which we paid.

Robert Lee 
Rating:
5.0

Customer did not leave a comment.

Jonney Denning 
Rating:
5.0

Always have excellent service at this rental location. No issues at all.

Eli Maness 
Rating:
5.0

Very good

danny parker 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top