Customer Reviews for Point Pleasant Beach Sunoco
(U-Haul Neighborhood Dealer)

109 comentarios

224 Hawthorne Ave   Point Pleasant Beach, NJ 08742

(732) 477-7583

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 2 p. m.
  • Dom.: 9 a. m. - 1 p. m.

Servicios en esta ubicación:

Contáctanos

(732) 477-7583

224 Hawthorne Ave
Point Pleasant Beach, NJ 08742

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 2 p. m.
  • Dom.: 9 a. m. - 1 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Chester C. 
Clasificación:
5.0

Exactly what I hoped for

Lawrence W. 
Clasificación:
5.0

El cliente no dejó un comentario.

keith M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven C. 
Clasificación:
5.0

Good service with efficient and timely rental and return process

mary C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

Everything went smoothly. I will be very happy with this interaction as long as I don't get charged for the cleanup. Because it was vacuum cleaned and filled up when I left it. Keep up the good work.

Jason H. 
Clasificación:
3.0

The app sucks and is awful it keeps disconnecting from the internet and makes you do the same thing over and over again

Thomas P. 
Clasificación:
5.0

El cliente no dejó un comentario.

joseph L. 
Clasificación:
5.0

Excellent customer service!

sunshine I. 
Clasificación:
5.0

Very simple to find the trucks. The app could improve by showing a photo of where to find the key at the location. Overall, clean truck. Good experience.

Sharon H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vera L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank M. 
Clasificación:
4.0

It was perfect. We did a drop off early and the Che out process online was easy. A great and fast experience!

Kevin E. 
Clasificación:
5.0

El cliente no dejó un comentario.

John K. 
Clasificación:
4.0

El cliente no dejó un comentario.

James S. 
Clasificación:
3.0

Ray was very helpful and friendly.

Eusun K. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
Clasificación:
5.0

Opened on the weekend, great customer service, quick pickup and return. Would definitely rent from this location again.

Steve K. 
Clasificación:
2.0

IThe location of pick up was changed the day before the pick up. The location wa snot as convenient as one originally chosen. It was not made clear where to go inside to get the keys to pick up the vehicle as it was just a dirt lot. Also the truck was difficult to back out of the parking spot with the other vehicles around it.

Phillie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale W. 
Clasificación:
5.0

Always an easy, thorough process ~

Caryn B. 
Clasificación:
5.0

A pleasure working with the people at this location. This is my second time and I would definitely go back again.

pamela S. 
Clasificación:
1.0

El cliente no dejó un comentario.

Maxine Z. 
Clasificación:
5.0

The U-Haul experience was good, but I was shaken up at that location by their staff. The office was empty for a good 5 minutes when I arrived. Nobody at the desk or in the rooms behind the desk. I went searching for the attendant, and found him in the mechanic shop with the mechanic talking. The mechanic yelled and cursed at me, used harsh, vulgar and insulting language and ordered me to "get the fuck out of here". I was scared and insulted that I needed to have that experience while picking up a truck. I've never had that experience at any U-Haul Centers and I'm not happy to have had that negative experience at that location. I won't ever rent from that location again. I only went there because it was close. There are other locations in the area that has staff who will not treat your customers that way. I'll travel a bit further to avoid having that experience. I also have associations with Budget and Penske, so if I need to, I'll rent from them if I'm in that area again. It's unfortunate to encounter that. I'm a local contractor, and U-Haul is part of how I do business.

Jose T. 
Clasificación:
4.0

El cliente no dejó un comentario.

David T. 
Clasificación:
5.0

I appreciated the weekly rate for tye mileage driven. The office manager was very kind.

Laura M. 
Clasificación:
5.0

Service provider was very nice and helpful

Steven C. 
Clasificación:
5.0

My experience was excellent, hard to improve on that. Shout out to Ray, had me on my way in just a few minutes, same when I returned, thank you.

Steven O. 
Clasificación:
3.0

Make sure the truck is clean, I had to spend 10minutes sweeping out pallet wood and trash from the truck being used for multidrop delivery including a page of the delivery route.

Scott J. 
Clasificación:
2.0

I reserved on line a van for a one way trip and when I showed up at the dealer the reservation was not in the system and I had to start from scratch- had to do a round trip and pay more - a horrible experience and almost completely ruined my move!

john S. 
Clasificación:
5.0

Everything was just perfect!

John M. 
Clasificación:
5.0

Maybe extra vehicles other than that a ten

milt J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian F. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas H. 
Clasificación:
3.0

Was expecting to whole transaction with app, but when I arrived the equipment had not been allocated, so I needed to wait until the office opened. I'd be a little worried in renting Uhaul from this location if office was not open. Just a small suggestion - once the office was open the service was great. Thanks.

Brett B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Miles H. 
Clasificación:
2.0

El cliente no dejó un comentario.

Lucas S. 
Clasificación:
4.0

El cliente no dejó un comentario.

George N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen S. 
Clasificación:
3.0

El cliente no dejó un comentario.

JADE L. 
Clasificación:
5.0

Terrific service at a very reasonable price. I recommend this facility without reservation

tony O. 
Clasificación:
5.0

Extraordinario servicio al cliente

DAVIDWAYNE T. 
Clasificación:
5.0

El cliente no dejó un comentario.

CASSIDY H. 
Clasificación:
5.0

The personnel at the Sunoco Station was very friendly and helpful. The site was very clean and inviting. The location was out of my district over an hour from my home to pick up the truck.

Christopher J. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
5.0

All steps were conducted easily and professionally.

James C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTINE D. 
Clasificación:
3.0

El cliente no dejó un comentario.

scott A. 
Clasificación:
5.0

Representative was very helpful

Richard L. 
Clasificación:
5.0

Great customer service!! I highly recommend dealing with the point Pleasant sunoco!

sunshine I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank C. 
Clasificación:
3.0

El cliente no dejó un comentario.

David N. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREG M. 
Clasificación:
5.0

Very courteous, helpful, customer service.. Very pleasant experience I would definitely go there again in the future

pamela S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathleen S. 
Clasificación:
4.0

I got the truck with no gas at all, figured it would be ready to go, waited for it to be cleaned of snow and than finally brought over to me, got a lousy $24 credit for gas

Daniel G. 
Clasificación:
3.0

El cliente no dejó un comentario.

MARK G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JURI L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vincent M. 
Clasificación:
5.0

Very smooth and painless process.

Jeffrey G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JURI L. 
Clasificación:
1.0

El cliente no dejó un comentario.

Wayne C. 
Clasificación:
3.0

I was still asked to provide my DL upon obtaining the keys for the truck even though I had already provided U Haul app with DL and Passport photos. The app said I didn't need too but the attendant. insisted.

James C. 
Clasificación:
3.0

Your questions are about the drop off/pick up and not about your customer service - which was awful. I ordered the truck three weeks in advance and the evening before pick up was informed that i had to go to a different location - 45 minutes away. In addition when I got there the location had no dollies and only four blankets when I had paid for two dollies and 24 blankets. We had to go to Lowes and make additional purchases. We will never use UHaul again

Sheila B. 
Clasificación:
5.0

El cliente no dejó un comentario.

William W. 
Clasificación:
5.0

Quick and very easy process.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

James H. 
Clasificación:
5.0

Gentleman at the counter was super nice and very helpful, made this process so easy.

David C. 
Clasificación:
4.0

very satisfied

Terri N. 
Clasificación:
2.0

The truck was late causing a significant delay in our moving. No blankets and no dollies we available and I ordered them and the truck well in advance. We were supposed to pickup in Ocean Township but was changed in the last minute. I suppose the place is not at fault. U-Haul itself is a nightmare.

Rafael C. 
Clasificación:
5.0

Very friendly! Easy to rent and return! No hassles!

Leo S. 
Clasificación:
2.0

I was to pick up the van at 7:30 AM . Iwas not out of the place untill 7:55 Am

Wayne C. 
Clasificación:
5.0

Almost new vehicle in excellent condition. Very helpful and efficient check-in and was able to easily change the number of days the vehicle was rented due to last minute changes on my part. Would definitely recommend.

Holly G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clement E. 
Clasificación:
5.0

Very fast and friendly staff.

john W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ETTORE V. 
Clasificación:
5.0

A wonderful cargo van renting experience! Highly recommend this location!

Veronica M. 
Clasificación:
1.0

I was charged twice. I completed online check in AND paid in advance. I went to my (new) location because my original reservation has nothing available. Check in at the point pleasant took about a half an hour and I was charged again ($76) - there were also no blankets and the truck was quite dirty inside. I need my original online payment refunded immediately.

Andrew N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
5.0

Professional

Ed L. 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
2.0

My reservation was mixed up with another and while the at the pick up location was apologetic, it caused a lot of confusion. I was sent a text and an email that my reservation was cancelled and I had to go through on line chats to try and straighten it out. We were not sure until the morning of our move that we actually had a truck. This was inconvenient as we had people lined up to help us and we could not tell them definitely that the move was going to happen.

Monica D. 
Clasificación:
5.0

El cliente no dejó un comentario.

anthony D. 
Clasificación:
3.0

I was charged to clean a truck that I received in a dirty condition. The check oil light was on when I picked up the truck.

Salvatore M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jose F. 
Clasificación:
3.0

I will recommend this location if someone can explain to me why my one day charge just to rent the Uhaul van- not including fuel costs, insurance, environmental costs, mileage- was $119.95 dollars and not $19.95

Linsay D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick T. 
Clasificación:
5.0

El cliente no dejó un comentario.

sorin T. 
No se han enviado comentarios para esta ubicación.

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