Comentarios del cliente para Pit Stop #28

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Pit Stop #28

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BILLIE G. en

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El cliente no dejó un comentario.

clarissa t. en

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The customer service rep Taylor was amazing! She was very helpful even though we had to wait longer on our truck than she wanted to.

cornelia d. en

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El cliente no dejó un comentario.

Kimberly I. en

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El cliente no dejó un comentario.

Kelly H. en

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The uhaul company called me at the time I was going to pick up my reserved Uhaul to tell me they didn't have one available. It was confirmed guaranteed 4 days earlier. I was told that for any reason they didn't keep their promise I would get$50 back.I was put on hold with another representative for 50 minutes and she never returned to the phone before I hung up.In the meantime while I was holding we drove to the 2nd location then the 3rd.Finally at Pitstop they had the truck I needed except the previous customer had locked the keys inside the truck.We called another representative. He authorized for me to call a locksmith which cost me another $200 right away.I will be reimbursed in a few weeks. Long 4 hour confusion I finally got to rent the truck.They said I could only have it 2 days instead of the 8 days I had reserved for.Needless to say I used it for the 8 days and got my job completed with no help from The company itself.The truck was great and easy to drive.The company needs to train all representatives correctly at handling procedures.And have extra keys at location to be able to get into trucks.

richard g. en

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El cliente no dejó un comentario.

Tiffany W. en

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El cliente no dejó un comentario.

monica l. en

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El cliente no dejó un comentario.

John K. en

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People here are very professional and efficient.

John K. en

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El cliente no dejó un comentario.

George U. en

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El cliente no dejó un comentario.

Andrea S. en

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I ordered a dolly with the uhaul, but it was not provided.

Ashwin P. en

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Equipment was clean but the warning light for a tire service was on

Carol S. en

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El cliente no dejó un comentario.

Chastity C. en

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Had my debit card when I picked up the truck. When I brought it back I had to pay the whole amount again, but in cash. So I double paid. Never using u haul again.

Sven L. en

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El cliente no dejó un comentario.

Mary P. en

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The cab could have used a wet cloth wipe down, at least. Overall, though, the truck ran great and women at Pit Stop accommodated the changes that I needed to make to my reservation. Good experience!

Andrew S. en

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The workers at the pit stop did not know how to use the computers, the bed of the truck was dirty and we had to sweep it out ourselves, they overcharged us from the amount we were quoted when we reserved the truck, and the truck was unlocked when we got to it.

suzy g. en

Grado:

El cliente no dejó un comentario.