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Celso A.
Customer Reviews for Pinellas Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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No space for improvements at this U-Haul location! Service is fast, friendly and professional, all at the same time! My rental Van was spotless, 100% functional, and fuel efficient. Will most definitely recommend this specific U-Haul location in Pinellas County to friends and family, as I am absolutely sure to be renting myself from them again!
Petar B.By far the best u-haul rental experience I've had. Strongly recommend this location.
David Brent T.James is very professional and pleasant to work with. This location always delivers on their word.
SEAN B.Staff is always available. Provides resources in the community and is my go to storage & moving truck needs for my business.
Christine P. | Overall ExperienceWonderful service. Highly recommend!
Krystin R.I held a storage unit at this facility for over 6 years and never had an issue. Not even with rain or water damage after hurricanes or bad storms. I chose this faciiity for its convenience to my job but most importantly for its affordability. James the owner is exceptionally kind and professional and I'm really going to miss him. I Highly recommend Pinellas Self Storage!
VANESSA L. | Overall ExperiencePeople at the Park Ave location were great.
william F.Thank you so much. Always a pleasure
Latonya B.Best u-haul dealer I've been to. Sharp guy at the front desk.
Jimmy G.This was the Best and Most Friendly Uhaul location I've ever been to. The owner went out of his way to be very informative and Friendly. This will be my go to for Uhaul rentals in my area and if I ever need Storage he would be my First choice.
Anthony G.Thank you!!
TERESA A. | Overall ExperienceThe young man on duty was very helpful and pleasant
Tri H.Awesome customer service! I've used this location twice and will definitely go back. Please for the love of god get this man a credit card machine that works! He deserves it:)
Christy H.Very friendly and professional service, highly recommended this location in Pinellas Park.
Alberto E.Clone James.
Clayton D.Everything went well. My customer experience with this location was above and beyond expectations. The staff made it great and I am planning on coming back to rent again.
Richard P.We rent from Uhaul a few times a year. This is literally the best customer service from a Uhaul provider we have ever had!! Nothing needs to change at this location, excellent service. We will only be renting from this location from now on
Stuart G.Always a pleasure to deal with the management at this location. Very professional also very friendly. I will definitely continue to use this location for my services. Happy new year and thank you for a great experience as always.
John M.Exemplary service Efficient, courteous and explained everything in detail
Helge K.Staff onsite was great!
Lennox K.I was very satisfied with this store. James is a good man and very helpful.
Wes M.Best in town
Cindy K.Fast, easy and great customer service!
Leigh M.No. Everything was easy with no surprises. That's perfect for me.
Nardeo P.Customer service was beyond any service I have received
Cindy K.The only comment I have has to do with the app. It takes such a long time to go through with the process of uploading pictures that the app times out. I also don't think it is fair to get charged a full other day when the equipment was returned a couple of hours later. The app didn't register that I didnt pick up the vehicle at 7pm (I picked up around 9pm), so expected return time was 7pm next day, insted of 9pm (I returned 10:30pm) so got charged another full day for what was 1 hour late on my end.
Rosana R.This was the perfect rental. Great service. The truck was so clean I thought it was a new truck. Highly recommend James and this location
Michael M.James is the best U Haul representative I have worked with. I have used U Haul several times over the years and this is by far the best experience I have had. Thank you so much for your excellent customer service!!!!
KATHRYN V.Great and friendly guy. Thanks for everything!
kendall m. | Overall ExperienceAlways nice and very pleasant.
Renae R.I honestly have to say that the customer service was the best that I've seen in a long time. We were having a difficult time getting the trailer emptied in time for the delivery deadline, but they were very flexible.
Richard T.Pickup was fast and easy. They went above and beyond.
john S.nothing James has excellent customer service skills
Annette L.Great service and very fast check in and return.thank you would rent again
Vincent P.i thought the place was excellent
Stephen F.Excellent service, quick and easy, nice guy ezplains everything to you about rental and returning equipment
PATRICK M.awesome dealer and location! James was fantastic to work with
Konnie S.Thank you James always thinking of the customer and service is always excellent
Toronda D.No place to park a returned item. Small lot out front with a larger lot in the rear but with a locked fence. After-hours returns left the trailer exposed to anyone and we had moving blankets (2 doz) unsecured in the trailer.
peter B.Everything was great
Julia K.We were originally supposed to return our truck to Hitch World, but as we were about to drop off the key, the manager told us to take the truck to another location. So we ended up spending an hour trying to get to an alternate drop off. Uhaul didn't notify us that Hitch World was full, so I was really irritated.
Bongjoo K.Everything was great clean, well maintained! It was the post service of false email of owed funds in which all was paid in 2 days after contract closed. I received multiple emails of owing uhaul funds. It was irritating, nerve racking an unnecessary! .
Norman C.They were very nice and accommodating
Tanya G.This location and the gentleman running it was excellent. Super easy pickup, and even went out of his way to save me money-not very common in todays world. Will definitely rent from this location again when needed.
ZACHARYJAMES B.This location was the best at getting my problem totally solved. Attendant did everything he could to open door was not going to happen. I had to leave trailer fully loaded, and find a storage unit. He then called U-haul and somehow unloaded trailer into a truck and for no charge got to my destination and unloaded then returned for absolutely NO charge. Best experience,attendant was the best thing that happened that day!!!!
Doug B.Very friendly
Cody M.Dealer was super nice and efficient. I wish I had been able to pick up the truck at a location as nice as this one.
Lauren H.James at the uhaul in Pinellas Park was awesome! I was so impressed with his politeness and great customer service. He was very helpful and knowledgeable. He's a keeper!
Freida H.The best Uhaul experience ever!!!! I wish every location was like this one. Excellent customer service, and super clean units.
Patricia H.The truck provided at this location had 2 bald tires on the left back. 2 hours into a 24 hour drive, one of the tires blew out and caused damage to my car. The staff here was friendly and helpful. The rental process was easy to do. However, I was very disappointed in the state of the truck.
Jesse G.The check-in was efficient. The Uhaul van was a bit old and had previous damage so I would say some upgrades or maintenance is needed. It was confusing to pick the drop off location, and ended up being a location that costed me additional mileage and a charge when there was a closer one. I was quoted enough mileage for the move but to return the truck cost more gas, miles, and time. I think it needs to be made clear all of these details and a better deal instead of the customer eating the cost. I do not say any of this negatively as the customer service was great, just maybe some adjustment to number crunching to help the consumer.
Micah T.This location was excellent & I will be there to rent from them again in the future. The staff was very professional & knowledgeable
bridgett S.James was most helpful and answered all my questions completely. Very enjoyable experience.
LAURA M.Great place for storage and moving rental needs. Very happy with all aspects of my time renting from them.
Matthew T. | Overall ExperienceFacility was safe and secure. I would definitely use again if needed
BILL H. | Overall ExperienceGreat place!
Scot M. | Overall ExperienceIf needed, I would use this storage facility again...I was comfortable and happy using my unit. ¡Gracias!
BEVERLY W. | Overall ExperienceJames was very helpful with everything. He got this unit ready with very short notice and helped with many parts of my move. He set me up with Alex to move my bigger things and provided rental trucks and trailers to complete my move. I would recommend pinellas self storage for all your moving or storage needs!
Ron V. | Overall ExperienceStorage and Owner is great. We appreciate everything he did to make our transition easy. Special thanks to him.
Elizabeth S. | Overall ExperienceRenting a storage unit at Self Storage could not have been any better. The experience and transaction went perfectly smooth. James was very professional and helpful. If needed, I will definitely rent here again and highly recommend it to everyone.
Milburn P. | Overall ExperienceVery satisfied with this facility. All questions answered in timely manner,whether in person or on phone. Had with this storage rover 4 yrs.
SHARON B. | Overall Experience