Customer Reviews for Pike Auto Parts Inc
(U-Haul Neighborhood Dealer)

166 reviews

180 Thomaston St   Zebulon, GA 30295
(Rd that is 1way south across from United Bank)

(770) 567-1595

Office Hours

  • Mon: 9 am–12 pm
  • Tue-Fri: 9 am–5 pm
  • Sat: 9 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(770) 567-1595

180 Thomaston St
Zebulon, GA 30295
(Rd that is 1way south across from United Bank)

Services at this Location:

Office Hours

  • Mon: 9 am–12 pm
  • Tue-Fri: 9 am–5 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Katie Harrell 
Rating:
5.0

Customer did not leave a comment.

Tyler Jacob 
Rating:
5.0

Drop-off was very easy and the gentleman was helpful

Angela Dyal 
Rating:
5.0

Customer did not leave a comment.

Robert HOWE 
Rating:
5.0

This is the best place to rent a Uhaul. Always super friendly and super helpful.

WILLIAM HEWES 
Rating:
4.0

Making sure that the wipers are properly installed. Had issues with them coming off during my cross country trip

Troy Humes 
Rating:
5.0

Customer did not leave a comment.

EMILY JONES 
Rating:
5.0

This is the BEST place to get your Uhaul equipment !!! The friendliest guy who KNOWS Uhaul !!!!!

WILLIAM HEWES 
Rating:
5.0

Customer did not leave a comment.

Winn Zorn 
Rating:
2.0

We didn’t revive the truck we reserved, the check in process was supposed to be all online and when my husband arrived it was a cluster mess. And we ended up getting charged for stuff we didn’t get.

Jordan McCullough 
Rating:
4.0

Customer did not leave a comment.

Brooke Buffington 
Rating:
5.0

Customer did not leave a comment.

Deandre Williams 
Rating:
2.0

Customer did not leave a comment.

Jesse Handlon 
Rating:
5.0

Good people to deal with

Richard Pickett 
Rating:
5.0

Incredible service and help. Went above and beyond to help me out.

William Perddue 
Rating:
5.0

Customer did not leave a comment.

Edward Cranford 
Rating:
5.0

Customer did not leave a comment.

Timothy James 
Rating:
5.0

Drop off was after hours, plenty of room to maneuver the trailer.

Edwin Davis 
Rating:
4.0

Customer did not leave a comment.

chris bugh 
Rating:
5.0

Customer did not leave a comment.

Jennifer Ramirez 
Rating:
5.0

Customer did not leave a comment.

Kristina Henderson 
Rating:
5.0

Great experience the Manager of Pike Auto parts was very very helpful ! Gave me a great deal and even hooked up the tow Dolly for me. I would recommend renting U-haul from Pike Auto Parts to anyone they get an A+++++ from me !

justin schmitt 
Rating:
5.0

very friendly and easy to work with.

David Boland 
Rating:
5.0

Just AWESOME folks !!!!!

WILLIAM HEWES 
Rating:
3.0

The service at the location was fine I turned it back in the same night and it took money out of my account saying i didn’t turn it in on time but I did and guy there says he forgot to mark it as turned in and I didn’t receive my money back.

Tara Searcy 
Rating:
5.0

Customer did not leave a comment.

Arthur Key 
Rating:
5.0

Tom is a great advocate for U-haul. Very professional, knowledgeable and friendly person. All U-haul locations could learn a lot from Tom. This is my go to U-haul location for all future rentals. 5 stars…

Mark Riglin 
Rating:
4.0

Early pickup prior to operating hours would not work with the app on my phone. I had to wait a couple of hours for general pickup. Return process worked very well and final payment calculation made this a positive process

James Grubb 
Rating:
2.0

To have a better selection of trucks.

Sherlonda Parks 
Rating:
5.0

Nothing. Everything was great at Pike Auto Parts.

Steven Kelly 
Rating:
5.0

Customer did not leave a comment.

Douglas Bankston 
Rating:
5.0

Customer did not leave a comment.

Rollyn Armstrong 
Rating:
5.0

Have more of the smaller trucks available

Joseph Leikam 
Rating:
5.0

Great service and help!!

ERIC PRICHARD 
Rating:
5.0

Customer did not leave a comment.

Michael Sampler 
Rating:
5.0

Customer did not leave a comment.

Regina Warnock 
Rating:
5.0

Nothing. The customer service is unparalleled at this location. The owners/operators of this store are polite, erudite and go out of their way to ensure that everyone who walks through the door, leaves happy, satisfied and knowing they received a good value for their money. As long as I live in this area, and the doors to this business are open, I will continue to utilize this business.

Peter Schneider 
Rating:
5.0

Nothing. The people were wonderful, kind and helpful. Knowledgeable about the equipment. The experience couldn’t possibly have been any better! I will be back!!!

Peter Schneider 
Rating:
5.0

Customer did not leave a comment.

William william e slocum 
Rating:
5.0

Customer did not leave a comment.

Melvin Daugherty 
Rating:
4.0

Customer did not leave a comment.

Vashonda Gooden 
Rating:
5.0

Excellent customer service

david reid 
Rating:
5.0

Customer did not leave a comment.

JIMMY COSPER 
Rating:
5.0

Customer did not leave a comment.

Andy Nichols 
Rating:
5.0

Customer did not leave a comment.

Brandy Harris 
Rating:
5.0

Customer did not leave a comment.

JAMES CUMMINGS 
Rating:
4.0

Customer did not leave a comment.

RICHARD MULVIHILL 
Rating:
5.0

My experience at the Zebulon location was great. The Thomas than 21st century location, that cost me $300, and a hotel room stay because they didn’t have their shit together, not so much

JOSHUA CARNS 
Rating:
5.0

Great experience with the staff. Very understanding to my delay in picking up due to the weather.

Christopher Ryals 
Rating:
5.0

Customer did not leave a comment.

Susan Eubanks 
Rating:
3.0

Truck was very loud,not sure it even had a muffler. Cellular signal was low, which made online checkout difficult.

Ron Tosh 
Rating:
5.0

Great customer service.

Adolfo Rodriguez 
Rating:
4.0

Second time either renting from or returning to this location and the staff was helpful with the hitching/unhitching process both times. They also had their trailers on contraptions which kept the customers from having to lift all the way from the ground.

WESLEY PARTIN 
Rating:
5.0

Customer did not leave a comment.

Tonora Jones 
Rating:
5.0

I think the manager's name is Tom. Very friendly and quick excellent service.

Stephen Moy 
Rating:
5.0

Customer did not leave a comment.

Tripp Bass 
Rating:
5.0

Customer did not leave a comment.

Timothy Walker 
Rating:
4.0

Customer did not leave a comment.

RICK MOBLEY 
Rating:
5.0

Fix the online process. I completed all the steps (info, data, loading my drivers license, etc) only to have to do it again at the store. Third time renting with Uhaul in the last few years, third time the online process did not work. Fix it or delete it.

David Futch 
Rating:
5.0

Great place. Could use a little more lighting at night.

WILLIAM HEWES 
Rating:
5.0

N a

RICK MOBLEY 
Rating:
3.0

The only problem we encountered was a bad tire on the car hauler. We saw it before it blew out so all worked out. The service provider was awesome and showed up earlier than estimated. It would be most helpful if the trucks had cruise control. Traveling without it makes for an uncomfortable drive on long distances. Ir would have been better if the tire on the trailer has been checked before we got the trailer. We hadn't gone very far before we saw the tire was damaged.

Kendrick Nettles-Allman 
Rating:
5.0

Customer did not leave a comment.

MARK KEMPSON 
Rating:
5.0

Customer did not leave a comment.

Brad Wilkinson 
Rating:
5.0

Customer did not leave a comment.

Lucas Freeman 
Rating:
5.0

Customer did not leave a comment.

Sharon Casey 
Rating:
4.0

When renting a uhaul one way and out of state, don't ask where you will be returning uhaul because most cases are that we are not that familiar with city going to.

Winfred Goddard 
Rating:
4.0

Customer did not leave a comment.

Joseph Nelson 
Rating:
5.0

Man, you guys got your act together. Efficient, professional, friendly and courteous and best of all...dollar for dollar...your best bet!

Kenneth Noble 
Rating:
5.0

UHAUL employees were just great coming and going :)

Ken Noble 
Rating:
4.0

Customer did not leave a comment.

Rance Hess 
Rating:
4.0

Customer did not leave a comment.

KAY LIVELY 
Rating:
4.0

Customer did not leave a comment.

Ric Calhoun 
Rating:
5.0

Very good customer service. Very friendly!

Natasha Stanton 
Rating:
3.0

The name of the business on the building is not the name referenced by Uhaul causing some uncertainty. Did self check in so could not rate facility.

Katina Hess 
Rating:
5.0

Very polite courteous professional service

EDDIE PEAVY 
Rating:
5.0

Customer did not leave a comment.

Eva Collier 
Rating:
5.0

Customer did not leave a comment.

John Bohler 
Rating:
5.0

Customer did not leave a comment.

Jerry Adams 
Rating:
4.0

I had an amazing customer service and my pick up and drop off was well planned out. I was very satisfied with U-Haul this time.

Barbara Colin 
Rating:
5.0

Great people and fast service

William Shubert 
Rating:
5.0

Customer did not leave a comment.

Vicky Thompson 
Rating:
5.0

Great service

Danny Rogers 
Rating:
5.0

Over all things went very well.

Steve Payne 
Rating:
3.0

Customer did not leave a comment.

Robin Johnson 
Rating:
5.0

Truck smelled of cigarettes ash tray was full of cigarette butts and ashes and only had half a tank of gas.

Christina Bohensky 
Rating:
4.0

Customer did not leave a comment.

MARLENE WHITE 
Rating:
5.0

The entire process from reservation to pickup to drop-off was surprising easy and trouble-free! The truck was clean, easy to load, easy to drive, easy to see out of and had plenty of power for load! I was a little apprehensive about process going in but pleasantly surprised throughout the process!

chuck bledsoe 
Rating:
5.0

Customer did not leave a comment.

Thomas Morgan 
Rating:
5.0

Customer did not leave a comment.

Jonathan Raybon 
Rating:
5.0

Customer did not leave a comment.

Kenneth Gran 
Rating:
5.0

Customer did not leave a comment.

Robert Wilson 
Rating:
5.0

Uhaul agent was knowledgeable and helpful during entire rental I will recommend this location for anyone’s rental needs

KENNETH ROGERS 
Rating:
1.0

Horrible experience all together from U-Haul!

TIM VARNADOE 
Rating:
3.0

There was no inspection done on the truck. After driving about 4 miles the tire on the U-Haul blew out and I had to wait 3 hours for roadside assistance to come and fix it. Was a total inconvenience of my day.

Kendra McMichael 
Rating:
3.0

Was returned after hours and could not get phone service to complete return still don't have confirmation 2 days later I hope no one stole the trailer!

Nick Pascullis 
Rating:
5.0

Had no problems at all

Donald Colson 
Rating:
5.0

Customer did not leave a comment.

Michael Westwood 
Rating:
5.0

Tom at the Zebulon drop off location was super friendly and very helpful. We highly recommend U-Haul!!!

beverly bennett 
Rating:
5.0

Customer did not leave a comment.

Teresa Blount 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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