Customer Reviews for Peterson Garage LLC
(U-Haul Neighborhood Dealer)

67 reviews

427 Elm Ave   Hillsboro, WI 54634

(608) 489-4900

Office Hours

  • Mon-Sat: 8:30 am–4:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(608) 489-4900

427 Elm Ave
Hillsboro, WI 54634

Services at this Location:

Office Hours

  • Mon-Sat: 8:30 am–4:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Darline N 
Rating:
5.0

Customer did not leave a comment.

Peter D 
Rating:
5.0

Customer did not leave a comment.

Peter D 
Rating:
2.0

Ordered for pick up, got approved. Got a call the next morning, new pick up location, putting my trip now 40 minutes out of my way!

Cindy M 
Rating:
5.0

There was some confusion because the property was closed for the day. But the owner was fantastic and helping us get everything taken care of.

Robert V 
Rating:
1.0

We had a horrible experience picking up our U-Haul. The U-Haul itself had a dead battery. We had to use our own vehicle to jump the U-Haul U-Haul had pop sprayed all over in the inside of the vehicle. The 24/7 pickup and drop off was ridiculous and not easy. We had to call in and have a representative to help us and they were great but I would definitely hold your U-Haul vehicles away from the provider that we picked up from. The conditions of where this U-Haul is stored is trashy and I do not think that they pay attention to the vehicles. They don't check them when they come back. They don't check them daily to make sure the batteries are charged. We recently had a large snowstorm and the vehicles were not cleaned off and it was not ready for me to pick up. I would not recommend you having your franchise there as it was not a good experience at all

Cathy W 
Rating:
5.0

Only difficulty was doing virtual check-out. Took an hour to figure it out, needing to call for help.

James D 
Rating:
5.0

Customer did not leave a comment.

JOHN J 
Rating:
5.0

Customer did not leave a comment.

Patricia W 
Rating:
3.0

I never received a receipt

Cheryl P 
Rating:
3.0

Customer did not leave a comment.

MICHAEL M 
Rating:
1.0

Customer did not leave a comment.

Robert S 
Rating:
5.0

Customer did not leave a comment.

Jennifer Y 
Rating:
5.0

Customer did not leave a comment.

Steve G 
Rating:
4.0

Customer did not leave a comment.

Michael w 
Rating:
5.0

Customer did not leave a comment.

Autumn L 
Rating:
4.0

This location and personal are first class. Excellent experience.

Richard T 
Rating:
5.0

Customer did not leave a comment.

Kevin M 
Rating:
4.0

my mistake i dropped it off at the wrong place,,,all was good after i contacted the correct people and peterson garage accepted it, so happy cuz i live 143 miles north of hillsboro,thank you for helping me out

Terry F 
Rating:
5.0

Excellent, for our last minute need. Thank you!

susan J 
Rating:
5.0

Excellent customer service! The owner walked me through the entire process and made it easy for me.

Philip J 
Rating:
5.0

Customer did not leave a comment.

Kevin M 
Rating:
4.0

Customer did not leave a comment.

curt p 
Rating:
4.0

Customer did not leave a comment.

Thomas M 
Rating:
5.0

Customer did not leave a comment.

Patricia S 
Rating:
5.0

The owner was friendly and the truck served our needs. Very grateful!

CJ G 
Rating:
5.0

flexible dealer and pleasant transaction. Thanks

Teri B 
Rating:
5.0

Customer did not leave a comment.

Aaron J 
Rating:
4.0

Attendant was too busy to help at the time of returning, seemed annoyed that I was there. He did do the return later in the day.

James D 
Rating:
3.0

The interior of the vehicle should be wiped out between customers. The cup holders and whatnot were dirty. Brakes were squeaky.

Alyssa R 
Rating:
5.0

Customer did not leave a comment.

Reese B 
Rating:
5.0

Customer did not leave a comment.

DEAN S 
Rating:
5.0

Arrived early and was taken care of in a professional manner

Roger R 
Rating:
3.0

It was after hours when I dropped off the car hauler. I tried calling the main U-Haul number to register the returned trailer but the wait time was rediculously long. I finally figured it out on-line which took some time.

Ron B 
Rating:
5.0

Nothing, the representative at the garage did a great job. Everything was ready and available to pick up.

Billy B 
Rating:
4.0

Easy return.

BRIANNA C 
Rating:
5.0

Customer did not leave a comment.

Dennis C 
Rating:
3.0

I didn’t receive the furniture dolly I was charged for

Shaun S 
Rating:
5.0

Customer did not leave a comment.

Jefry H 
Rating:
5.0

Customer did not leave a comment.

Eric F 
Rating:
3.0

This was not my reserved location. We had to drive 3 hours round trip to pick up the truck a day earlier.

Michael R 
Rating:
5.0

Very happy costumer. Great experience and clean truck.

Nathan M 
Rating:
4.0

Customer did not leave a comment.

Steven M 
Rating:
3.0

I dropped the truck off on a Sunday when the garage was closed and did an online checkout so did not deal with the personnel.

Cheryl A 
Rating:
5.0

Very Friendly and helpful

ERIC S 
Rating:
5.0

Customer did not leave a comment.

Dennis M 
Rating:
5.0

Customer did not leave a comment.

jeannie C 
Rating:
5.0

My only complaint is the last minute the location pick-up was changed. I would of liked a 24 hour advance notice. Location changed from 20 miles to 45 miles.

David J 
Rating:
4.0

Customer did not leave a comment.

Daniel P 
Rating:
5.0

Customer did not leave a comment.

Paul R 
Rating:
5.0

Every body was very nice to me. Thank you

WALTER T 
Rating:
5.0

Courteous and rapid service, both on pickup and return. Could not be more pleased with the service we received at Peterson Motors, Hillsboro, WI.

Timothy B 
Rating:
1.0

I got to this location and he couldn't find my reservation, then the personnel tried to say my truck had a electric problem when it was the car hauler that he tired to assign to me.

Frank R 
Rating:
4.0

Customer did not leave a comment.

Paul S 
Rating:
5.0

Customer did not leave a comment.

Robert G 
Rating:
5.0

Very smooth rental. Easy to talk to when I was asking questions.

Joseph C 
Rating:
5.0

Customer did not leave a comment.

Joshua B 
Rating:
4.0

Customer did not leave a comment.

Richard S 
Rating:
5.0

Good People>

Paul R 
Rating:
4.0

Buy Ford Trucks

Paul R 
Rating:
5.0

Customer did not leave a comment.

mike h 
Rating:
5.0

We had no problems.

Steven S 
Rating:
5.0

Customer did not leave a comment.

Caleb E 
Rating:
5.0

Customer did not leave a comment.

Werner B 
Rating:
5.0

Customer did not leave a comment.

debra A 
Rating:
3.0

Customer did not leave a comment.

Jessica H 
Rating:
5.0

Had no problems!!!

Terry K 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

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