Customer Reviews for Personal Mini Storage Clermont 50
(U-Haul Neighborhood Dealer)

1,013 comentarios

15635 St Hwy 50   Clermont, FL 34711
(W of Winter Garden)

(352) 241-9631

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 6 p. m.
  • Sáb.: 9 a. m. - 4 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(352) 241-9631

15635 St Hwy 50
Clermont, FL 34711
(W of Winter Garden)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 6 p. m.
  • Sáb.: 9 a. m. - 4 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

remera C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew C. 
Clasificación:
5.0

Very friendly and helpful.

Dana C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol D. 
Clasificación:
5.0

The employees were incredibly kind and helpful. This is the second time we have used this location and will not use another location in Clermont FL. They are the best in the area.

Joseph R. 
Clasificación:
3.0

The app takes way too long when you are picking up. It needs to be improved. It took 40 minutes to get through the steps.

Brice H. 
Clasificación:
5.0

El cliente no dejó un comentario.

alberto R. 
Clasificación:
5.0

Really nothing personal u haul is what it says .They were very personal and kind .Very satisfied with them great experience

Hiram M. 
Clasificación:
5.0

I have never experienced such amazing customer service as displayed by Tony. Tony went out of his way to ensure the trucks were at their location instead of us having to drive to Orlando. We are tremendously appreciative of Tony's customer service and great suggestions. God bless.

Desmond Richard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
5.0

The customer service was the best bar none!!! Very efficient and professional. They were extremely kind. They noticed my personal car had a low tire, so they brought out the air compressor and filled it for me. Wow, they are amazing!!! Thank you so very much!!!

Lauren S. 
Clasificación:
5.0

Had issues closing on our home, and had to keep the truck around a week longer than expect. Very helpful every step of the way and very understanding to our circumstances!

Nicholas H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christiano S. 
Clasificación:
5.0

Tony is amazing! So nice and personable! Will use this location again.

Melinda M. 
Clasificación:
5.0

Nothing, everything was perfect

Pedro J. 
Clasificación:
4.0

The truck I rented was clean. However, the air conditioner was not working properly and I almost drove 100 miles in this heat. It was not a pleasant drive to say the least.

Ridzi P. 
Clasificación:
5.0

Great staff at this location. They focus on you while you are there.

Roy A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Felix H. 
Clasificación:
5.0

The best place and most friendly and professional people I have ever done business with. Thank you both so much.

GINGER C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marvin G. 
Clasificación:
5.0

Tony was great

Maria T. 
Clasificación:
5.0

Nothing really wonderful experience.

Edwin R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francis C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

The check in check out was fast n smooth. the only slow part was waiting on the systems to wake up which was not on the employees.

Jabarr H. 
Clasificación:
5.0

Sir was very welcoming , and helpful . Thank you

samuel M. 
Clasificación:
5.0

Your web site sucks, the return process took too many steps to get into and it kept kicking me out to the sign in page and never let me do the return

James A. 
Clasificación:
5.0

Everything was done correctly. No reason to improve..Thank you..

Manuel S. 
Clasificación:
5.0

Great customer service a very helpful

JAMES W. 
Clasificación:
5.0

Tony and the group were fantastic. He really cares about the customer experiance

Howard C. 
Clasificación:
5.0

Nothing, I love the radio and the nice AC

Rachel C. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY T. 
Clasificación:
5.0

ALL excellent

MANUEL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald J. 
Clasificación:
5.0

Very friendly and helpful

Aaron B. 
Clasificación:
5.0

El cliente no dejó un comentario.

rafael G. 
Clasificación:
5.0

Always a class act! Great management and staff. Quality equipment that is well maintained.

Jonathan C. 
Clasificación:
2.0

Uhaul changed the pickup location without notifying me at all. Terrible experience. Lost my entire day.

Francisco A. 
Clasificación:
5.0

The experience of renting was fast and painless. The truck was super clean and smelled amazing. I will definitely be renting from this location again.

Katherine J. 
Clasificación:
5.0

Super nice staff!

Tammy H. 
Clasificación:
2.0

They were a little disorganized and not particularly helpful. They blamed their problems on the Franchiser. and its software.

Robert S. 
Clasificación:
3.0

equipment was clean and new and well maintained. Had to drive 45 minutes 1 way to get this truck when there were 3 other personal mini storage locations closer to my home. I booked the one right by my home and they changed it to one 45 minutes away.

John A. 
Clasificación:
5.0

El cliente no dejó un comentario.

sonya A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephen M. 
Clasificación:
2.0

I was told that they were not aware of how much I would be charged for additional mileage, when I asked to purchase additional mileage I was told they don't do that. I was booked for 9am-9am the following day, I arrive at 9:12 to pick up my truck, I was told they were about to give away my truck because I was late. I was not told that I had to pick the truck up exactly at 9, considering I was being charged for the 24 rs either way.

Heather P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose S. 
Clasificación:
5.0

Great management staff!

Leigha S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesus M. 
Clasificación:
5.0

El cliente no dejó un comentario.

sonya A. 
Clasificación:
5.0

Very friendly, efficient, and helpful.

TRACY L. 
Clasificación:
5.0

Tony and his wife was the best and the customer service was great! Even though the dolly wasn't available Tony allowed me to use his personal dolly.

Sheena J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Emily W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Knicole E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shellian W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DALE B. 
Clasificación:
5.0

VERY FRIENDLY & ORGANIZED GOT US ON OUR WAY QUICKLY

STEVEN J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JHONNY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry M. 
Clasificación:
5.0

Keep doing what you're doing!

Jonathan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHANE B. 
Clasificación:
4.0

N/C

jaymes P. 
Clasificación:
5.0

Easy and fast service

Robby M. 
Clasificación:
2.0

Train staff to know how to work computers. Get computers that load

BAILEY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jorge O. 
Clasificación:
5.0

The clerk, Cory, was extremely knowledgeable and helpful!

JOHN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean W. 
Clasificación:
5.0

The blanket pack and hand cart mounted in right rear is VERY inconvenient and prevents use of that area of the truck when moving/transporting furniture! Having to avoid that corner area adjacent to roll up door causes real problems securing the back of the load from shifting during transport. Frustrating that one can't even remove these items during use even though not using because removing breaks the seals, which result in being charged. Bad idea to secure these items at the back. Secure them up front OR give your customers the option of removing BEFORE departing rental center.

Howard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

PEDRO L. 
Clasificación:
3.0

The staff is very friendly, but the after hours drop off was very inconvenient.

Eric F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHAD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allen P. 
Clasificación:
4.0

El cliente no dejó un comentario.

ALVIN S. 
Clasificación:
5.0

Great customer experience, they went above and beyond to make my experience a great one.

PEDRO L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eileen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY P. 
Clasificación:
5.0

Not much I can think of beyond what's already being done

Carlee H. 
Clasificación:
5.0

Tony and Alicia provided top of the line service. I can't wait to work with them again. They made a complicated process real easy. Gracias

Louis M. 
Clasificación:
5.0

The only thing I can think of is my gas tank was not on full. Almost but not on full. I guess the kindness and quick pickup made me so happy I feel guilty for even mentioning it. But you asked so I'll tell.

Debra M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD B. 
Clasificación:
5.0

I needed a truck at the last minute and they were able to accommodate me. When the entire U-Haul system was running slowly, I got nervous I wouldn't be able to get the truck, but they work hard, got creative, and got me on the road.

CAROLYN D. 
Clasificación:
5.0

Well run shop. Customer service was #1 priority. Thanks y'all. Will use this location again.

EUGENE D. 
Clasificación:
5.0

Customer service was excellent. I will do all my business with this Uhaul location

RICHARD P. 
Clasificación:
5.0

The husband and wife team were wonderful. Excellent customer service and very pleasant to work with. I had my granddaughter with me and they gave her a Disney themed puzzle. The gentleman set up the trailer and had me on my way quickly. Excellent across the board.

AMILCAR F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL H. 
Clasificación:
5.0

They were amazing! Husband and wife owned and operated and you can tell they care about the people they rent to. Very nice and overall just a great experience. Will definitely rent from them again when needed.

Glen H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CATHLEEN B. 
Clasificación:
3.0

The outside of truck was dirty. Hard to see the scratches. The inside of windshield was dirty, hard to see if out. The check in procedure is enough to motivate me to rent a truck from anywhere else. The location was not a problem. The procedure for check out and check in was.

DANIEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

miroslavi M. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard S. 
Clasificación:
4.0

The on line check in shows a number 5 on the website. It makes you think that number five is your box. I had to read the notification very carefully to realize my box was two. Maybe a picture of the box should have a question mark so you know you have to find your box number. It is not even in bold print, highlighted, nothi;g. This has nothing to do with this location. It is the uhaul website. The location was very nice and well maintained.

Edward W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARTHUR H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY P. 
Clasificación:
2.0

Impossible parking old 168k mile unit loud and worn out.

John S. 
No se han enviado comentarios para esta ubicación.

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