Customer Reviews for Penny Pinchin Records
(Distribuidor de U-Haul del vecindario)

218 comentarios

11805 Renton Ave S Ste A1   Seattle, WA 98178

(206) 388-4628

Horarios de la ubicación

  • Lun.: 11 a. m. - 5 p. m.
  • Mar.: 11 a. m. - 4 p. m.
  • Mié. - jue.: 11 a. m. - 5 p. m.
  • Vie. - sáb.: 10 a. m. - 4 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(206) 388-4628

11805 Renton Ave S Ste A1
Seattle, WA 98178

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.: 11 a. m. - 5 p. m.
  • Mar.: 11 a. m. - 4 p. m.
  • Mié. - jue.: 11 a. m. - 5 p. m.
  • Vie. - sáb.: 10 a. m. - 4 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

I was charged for fuel I shouldn't have

Meharry H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mahmoud A. 
Clasificación:
5.0

Rob was amazing and super helpful. Love his small business. Truck was in great condition. Overall a great moving experience.

Mary C. 
Clasificación:
5.0

The only thing was the lock on the moving van latching back door was almost too big it was hard to maneuver the lock to be able to get the key in. I would really say It's a design flaw of the latching system of the vehicle itself. There is not enough room really, to put a decent lock on the back latching door.

Mark L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trimeka D. 
Clasificación:
5.0

nothing everything went smooth and fast thanks to Rob

Fran P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy A. 
Clasificación:
5.0

Nothing, everything went smoothly and prompt. Gracias

Yvette S. 
Clasificación:
5.0

Rob was great to work with and very helpful.

WAYNE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Regina B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mia M. 
Clasificación:
5.0

All good

Randy R. 
Clasificación:
5.0

Great service and very kind !

LANETRA B. 
Clasificación:
5.0

it was a great

LOWELL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johntye J. 
Clasificación:
2.0

El cliente no dejó un comentario.

Emad A. 
Clasificación:
4.0

This was the best experience I've ever had with ANY U-Haul location to date! I met the owner and enjoyed his friendly demeanor, great customer service & positive energy. The process was quick, efficient, and very pleasant as part of my moving project. The location couldn't have been better so close to my home saved cost in mileage. Great experience if I ever need a truck in the future will surely use this vendor and location. Support his business as well!

DEITRA G. 
Clasificación:
4.0

The location needs more light. The system for logging in when you drop off didn't work.

BUELL W. 
Clasificación:
4.0

The team helped me save money and supported throughout the day until the evening. Joseph was extremely helpful. We couldn't have done it without you. Big thank you Joseph and Robert.

Daniel Felipe M. 
Clasificación:
5.0

Clean trucks Honest service Highly recommended

Jesus A. 
Clasificación:
1.0

El cliente no dejó un comentario.

Andrew H. 
Clasificación:
5.0

Rates need to be lower

Jd J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juanda S. 
Clasificación:
5.0

The app is aweful. We couldn't find our reservation when we arrived and had to rebook, and it wouldn't upload the odometer photo when we returned so we just had to drop the keys. We have issues with the app every time!

DERIK H. 
Clasificación:
5.0

Most appreciative of the customer friendly service received from this agent. Most professional, prompt and friendly.

ARTHUR L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elton H. 
Clasificación:
5.0

They were super helpful with coordinating pickup. Communicated when truck would be available and even stayed late to help with check out. They also made awesome recommendations for local happenings. Above and beyond.

Nicholas C. 
Clasificación:
2.0

No profesional on a equipment

Reginaldo U. 
Clasificación:
1.0

Furniture pads were not provided even though I paid for them. Also, the truck didn't have a lock in the back.

Kera M. 
Clasificación:
5.0

Outstanding customer service

Curtis G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD D. 
Clasificación:
1.0

Hire someone that doesn't accuse them of causing damage to one of their trucks and then not believing the customer when the customer tells the employee that the damage was there prior to being picked up. Very unprofessional employee.

George R. 
Clasificación:
3.0

The lock was hard to open even after putting in the correct code - we were calling customer service before we were able to figure it out. It was stuck on the container and very difficult to open.

Emily R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Claudine J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zaynah K. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUIS H. 
Clasificación:
5.0

Friendly service.

Patrick K. 
Clasificación:
5.0

I was extremely impressed with the professionalism, courteous manner and customer service skills of this location. When I'm in town and need use of U-Haul and will certainly use this location. ¡Gracias!

ARTHUR L. 
Clasificación:
5.0

Easy, fast, friendly

JOHNNIE H. 
Clasificación:
5.0

The owner is great and super helpful.

Christopher H. 
Clasificación:
4.0

Too many Damn pictures required for no contact pick up.

Timothy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUIS H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tamar D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DUSTIN C. 
Clasificación:
5.0

Nothing, it was extremely easy.

Leslie S. 
Clasificación:
5.0

No comments.

FUE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julia B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mateo M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cassie W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip M. 
Clasificación:
1.0

Dropped off truck at 1 pm but it wasn't checked in till 6pm which made me get charged an extra day. I got refunded but it takes 3 to 5 days and I needed that money after the move I just did. Very unprofessional. I even called I haul to verify I dropped truck off. They called to verify it was there but I was still charged. So as much as I want to blame that unprofessional location... it was not just them. I should not have been charged. Period.

anita M. 
Clasificación:
3.0

Someone that was not a costumer gained access to the vehicle I used and smoked in it and left it smelling of smoke and unclean. They were in the video when I pulled up at 7:30am. I did call this in.

Danny L. 
Clasificación:
4.0

Key box closer to vehicles

Marlon B. 
Clasificación:
5.0

This was such a pleasant experience. The morning of a moving day is so stressful but Rob made it easy and human. Such a great start to the day! I would highly recommend, even though I had to go a bit out of my way to get here!

Jessica T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonah R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Porsha D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kun brandon O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paula M. 
Clasificación:
5.0

Best U-Haul experience I think I've ever had. 10/10 will recommend, and I am happy to know that I have such a solid rental spot close to my home in Skyway.

Gabriel M. 
Clasificación:
5.0

Rob was great to work with! I inadvertently reserved the truck for 11:30 p.m. instead of a.m. He caught my error, called me first thing the next morning to verify the correct time and made the change. What could have been a nightmare became a simple fix. I'm a professional mover and have experience with many different locations. This is my new go to UHaul dealer in the Seattle area.

Michael A. 
Clasificación:
2.0

El cliente no dejó un comentario.

Luwam S. 
Clasificación:
5.0

Rob was very personable, nice getting to know the local business people. This is my second time renting a vehicle from him.

Susan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean K. 
Clasificación:
5.0

Very good couteous,helpful and polite.

SHIRLY W. 
Clasificación:
5.0

The office, while small, serves an important community in Skyway. Kudos to the folks working there and thanks for being in the neighborhood

Sarah W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles C. 
Clasificación:
5.0

Very friendly service! I would highly recommend to my friends.

Luise V. 
Clasificación:
5.0

The service person that helped me was excellent.

Willie E. 
Clasificación:
5.0

Rob was great to work with, and helped me find the best deal for what I needed to accomplish. If I need a truck in the future, this is where I'll go...

BOB J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mitzi W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT S. 
Clasificación:
5.0

Fabulous service and the truck we rented was spotless. For dealing with a move this was a very pleasant surprise. Thanks again. I would highly recommend this Uhaul office.

Grace S. 
Clasificación:
5.0

Great customer service!

RHONDA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glen J. 
Clasificación:
4.0

The order to Penny Pinchin was a transfer order, since the original location of the pickup failed to have a truck ready for the date and time and told me this a day before. This scenario shouldn't happen or should happen rarely; the user should be appropriately compensated for the change required to be done to the plan.

Jude C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glen J. 
Clasificación:
5.0

Customer Service was great- The employees were knowledgeable, great communicators, patient with us, and overall down to earth good people. U-haul always comes through when it's needed. Thanks for everything!

HANNAH P. 
Clasificación:
2.0

You are a ripoff...I paid $222 3 years ago from Spokane to SEattle. You charged $915.00 dollars.Stop gouging your customers. I will never use u-haul again and i will tell as many people i can.

Gabriel V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Maureen R. 
Clasificación:
5.0

For our first time using uhaul we chose the biggest one ?? might have down sized but it did its job in one move so we didn't need to make more then one trip. But it's is well worth it

Rafael B. 
Clasificación:
4.0

El cliente no dejó un comentario.

marlon T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Cherie T. 
Clasificación:
1.0

El cliente no dejó un comentario.

Kenny P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bien N. 
Clasificación:
5.0

Nothing very happy with the service

Terry B. 
Clasificación:
5.0

Robert is very professional and accommodating. On short notice we needed a truck and he was able to get us a 10-foot truck at a reasonable price. It feels good to support Black-owner business and someone dedicated to helping his community. Thanks for making a stressful time (moving) much less so! I highly recommend this U-haul location!

Justin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robin L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah F. 
Clasificación:
5.0

Excellent service

NAILAH H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CRISTIAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

yvonne L. 
Clasificación:
5.0

Rob has stellar customer service..

EMETT C. 
Clasificación:
5.0

El cliente no dejó un comentario.

maxfield J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ward U. 
No se han enviado comentarios para esta ubicación.

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