Comentarios del cliente para Penny Pinchin Records

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Penny Pinchin Records

Grado total:

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Kenny P. en

Grado:

El cliente no dejó un comentario.

Bien N. en

Grado:

El cliente no dejó un comentario.

Terry B. en

Grado:

Nothing very happy with the service

Justin M. en

Grado:

Robert is very professional and accommodating. On short notice we needed a truck and he was able to get us a 10-foot truck at a reasonable price. It feels good to support Black-owner business and someone dedicated to helping his community. Thanks for making a stressful time (moving) much less so! I highly recommend this U-haul location!

Robin L. en

Grado:

El cliente no dejó un comentario.

Deborah F. en

Grado:

El cliente no dejó un comentario.

NAILAH H. en

Grado:

Excellent service

CRISTIAN M. en

Grado:

El cliente no dejó un comentario.

yvonne L. en

Grado:

El cliente no dejó un comentario.

EMETT C. en

Grado:

Rob has stellar customer service..

maxfield J. en

Grado:

El cliente no dejó un comentario.

Donald S. en

Grado:

El cliente no dejó un comentario.

Ward U. en

Grado:

El cliente no dejó un comentario.

Ivy L. en

Grado:

Awesome... Easy, Easy A smooth move Thank you

Ashley L. en

Grado:

Good service

James A. en

Grado:

the vender where we picked up this vehicle should not be allowed to do businesswith uhaul. not professional, smelled like marijuanain the store, only a half tank of fuel in the truck, and left the previous owners wallet in the truck. we had to mail it back to him. horriblerental experience. nothing was explained. im not happyat all. call if you want more details.

Jeanette P. en

Grado:

The 10' box truck I reserved was not available, and the original Uhaul location contacted me to change my pickup location. Everything worked out in the end, just took a few more steps to get on the road.

Rebekah B. en

Grado:

El cliente no dejó un comentario.

Mathew B. en

Grado:

So much better than the big places in Tukwila and on Rainier. Cool shop, cool owner.

JEREMY H. en

Grado:

El cliente no dejó un comentario.

Stacy G. en

Grado:

El cliente no dejó un comentario.

Cirilo A. en

Grado:

Its really easy. I was use mobile share. And its great you can get the keys before the office open. So that's its cool.

David K. en

Grado:

El cliente no dejó un comentario.

Luke J. en

Grado:

Rental from this location was incredibly easy and quick for both pickup and drop off. I would recommend this location for anyone looking for great service.

Sarah G. en

Grado:

Rob was very kind, welcoming, and professional. The van was in great shape.

Karen S. en

Grado:

El cliente no dejó un comentario.

brett G. en

Grado:

everything was perfect!

Michael T. en

Grado:

El cliente no dejó un comentario.

Joseignacio F. en

Grado:

El cliente no dejó un comentario.

Craig Alan S. en

Grado:

The guy is a nice person and he means well. However, he was late to open when I went to pick-up the truck. It inconenienced the people who were ON TIME to help me move. Not good!!! The truck had litter in the cab. He told me it had a half tank of gas...it did not. Then, we had to wait for his son to show-up with the laptop. When I returned it at the appointed time, he was more than a half hour late. Lots of excuses. His laptop didn't work that time and he had to do the transaction on his phone. I dunno...it was just lame and the guy is winging it...expecting the customer to understand. Also, when I swept out the 10' box, there were cigarette butts. We don't smoke. We got it done, but this guy needs to get-it-together. Moving is stressfull...and he only succeeded in adding to my stress. Excuses...excuses...excuses...they don't cut it. There you have it...not a good experiece!!!

yvonne L. en

Grado:

El cliente no dejó un comentario.

Sharran W. en

Grado:

Nice friendly service

Craig S. en

Grado:

Equipment was clean and ready to go - manager was friendly -store was in the middle of the remodel – did not receive a detailed copy of the contract – did not receive a picture of the gas gauge to show how much I would need to put in, so I had to guess what I got to the end of the trip - I was given a drop off site in Ferndale, but that was closed so I had to spend several minutes on the phone with customer service to figure out what to do with the truck – I was told when I picked up the truck that I could drop the truck off in Ferndale and they would be open until 7 PM - they were not open at 6:45 PM

Anntonett C. en

Grado:

Rob Ross was very patient and helpful and had great customer services and a clean environment

yvonne L. en

Grado:

El cliente no dejó un comentario.

amir V. en

Grado:

El cliente no dejó un comentario.

Latasha C. en

Grado:

Rob Ross customer service was excellent and the building was clean and we Will recommend this location to others

Gregory Z. en

Grado:

This is our first time for rent a truck . This staff very friendly and helpfull.i highly recommend to use this service

ebony B. en

Grado:

Everything was EXCELLENT!!! This will be the place I go to when ever I need a truck. Thank you so much

Gerhard S. en

Grado:

Even though I gave the agent the key for the truck, he (apparently) didn't check the truck in until the next day...resulting in a bill for an extra day :-(

Sephone S. en

Grado:

Furniture pads and dolly were not included but charged for. The key was difficult to get despite expedited online setup.

MARY S. en

Grado:

Customer service was excellent! Very efficient service.

Matt S. en

Grado:

El cliente no dejó un comentario.

Thomas R. en

Grado:

El cliente no dejó un comentario.

Bilal A. en

Grado:

I booked uhal online but when i went there there was no truck, then i checked 3 more locations and finally got one through my friend

jeff K. en

Grado:

I drove 15mls and I put $4 gas before returning the van and still charged me 1.5gal. of gas,Why????

Ginell K. en

Grado:

El cliente no dejó un comentario.

Shalea A. en

Grado:

Excellent service!

Sulaiman M. en

Grado:

Wrong gas on guage if I had not taken a picture of it I would have gotten charged alot more. Not happy with the service at all

Greg K. en

Grado:

I was renting a trailer, and the rental agent did not have an extension cord to connect the the trailer brake/turn signal 4-way connection to my vehicle. I had to drive to a local O'Reillys and buy an extension and then return. When the agent was hooking up the trailer he lost control of the trailer tongue and ran it into the bumper cover on my car scratching it. The agent was very friendly and tried very hard to help.

Sean T. en

Grado:

Person running the store was very friendly and helpful but the truck had a hole in the gas tank and was not fun having to fill up multiple times and waste all the money

Tamra T. en

Grado:

Rob at the location was very accommodating, polite and helpful in every way He made our experience the best out of the last 3 times we rented a truck He's very dedicated to complete one on one customer service Thanks for being so real and helpful

Karley B. en

Grado:

Rob was awesome. He made sure to get me checked in quickly and friendly after a long day of moving 7 hours later than we were supposed to start.

Lenna B. en

Grado:

El cliente no dejó un comentario.

hai H. en

Grado:

Very nice service and friendly will recommend thisw location to friend and family

Rachel O. en

Grado:

El cliente no dejó un comentario.

eddena B. en

Grado:

Nothing! This was the best uhaul experience I had in 6 years.

Rachel O. en

Grado:

El cliente no dejó un comentario.

Paul N. en

Grado:

Unfortunately they could not find the key to the 15ft truck I had reserved , we agreed that I would take a Transit van which was smaller but worked and U Haul put it right by giving me a $50 credit for the delay and change in vehicle

Harold S. en

Grado:

So easy!!! Was able to pick up the van without even talking to somebody. All done online. Great van!! Huge. Tons of room. Easy to drive. Checkout was a breeze as well. Rob Ross made it quick and easy. Thanks U-Haul!!!

craig S. en

Grado:

Robert’s customer service was an A+!

Elizabeth W. en

Grado:

El cliente no dejó un comentario.

Fernando G. en

Grado:

El cliente no dejó un comentario.

Cheikh D. en

Grado:

El cliente no dejó un comentario.

Terry P. en

Grado:

Rob was very accommodating and professional. My situation demanded a strict timeline at the very last minute! Rob was patient, understanding and efficient in getting me on the road. Thank you Rob. Informationally he gave me insight, I never knew, concerning my next rental which is a one way rental.

Nicole A. en

Grado:

I had chose self service pick up but had a problem because i was told to pick up key from auth dealer. The auth dealer was not available. I sat in the parking lot over an hour dealing with Uhaul CS over the phone and was hung up on twice. I feel if i choice self service i shouldn't had to go through all this issues.

Spencer O. en

Grado:

The uhal store person was great but everything from the corporate level was terrible. Your app didn't work and i had to stand out in the cold for an hour waiting for the store to open and help me out. I got my uhal 2 hours late because of it. I also was told i would have it for 24 hours which i got it back in time but was charged for 2 days, fines for turning in late but i didn't turn it in late and additional charges. I would only use Uhal again because the store person was helpful but my overall experience was terrible and i have requested a partial refund.

Robin G. en

Grado:

El cliente no dejó un comentario.

Betty V. en

Grado:

I was assigned to this location. Despite my protest that it is NOT aim my destination city. Skyway is unincorporated king county NOT Seattle. Although listed as open there was no staff on site to receive the vehicle. Extremely upset about U-Haul’s poor planning and communication concerning one-way drop off. This location cost me extra hours out of a busy day AND money for fuel not budgeted for in the original agreement.

Nicole A. en

Grado:

The check-in process was a bit much.

Kaleab M. en

Grado:

In addition to the daily rate, I paid extra per mile. I won't rent any more from this location or Uhaul again. It's a rip-off.

Nicole K. en

Grado:

Good crew running the shop. They were helpful and the location is convenient for those living in the neighborhood. The vehicle was clean and well maintained. I would recommend them.

Yvette P. en

Grado:

El cliente no dejó un comentario.

maria V. en

Grado:

Rob was very excellent well polite explain everything to me that I needed to know and I was really happy to rent and moving van from him and I will definitely let other people know that this is a very good location to rent a U-Haul from he was very welcoming and it was a pleasant experience to do business with this location and Rob thank you I will be seeing you again on my next move

REBECCA W. en

Grado:

El cliente no dejó un comentario.

STEVEN M. en

Grado:

El cliente no dejó un comentario.

Omar V. en

Grado:

Quick service and excellent customer experience

Steven M. en

Grado:

El cliente no dejó un comentario.

Kristen L. en

Grado:

When I arrived at the location for self service pickup I had many challenges starting with the inability to do the self service process apparently bc I have an iPhone & uhaul self service cannot function with safari - the standard iPhone search engine. After several attempts myself, phone calls to uhaul,, having a relative try to do it remotely through the uhaul website, having a several customer service reps tell me different things and also attempt to walk through the process for me to no avail & over an hour of time on my already tightly timed & stressful move day I called the manager of this location who came in on his day off to make sure I could get my truck & not leave me hanging. Rob’s customer service was excellent & a breath of fresh air after all the frustration. Finally it seemed like it would come together. Then when I opened the truck, none of the dollys I reserved were there. I had ordered a furniture dolly & a utility dolly online which had been confirmed but the only dolly in the truck was an appliance dolly which I had no use for. Rob called ahead to see if II could go down the hill to another location and actually get the dollys I needed there. I was able to, thankfully, even though it took more time & miles for me do go through that process, something like 3 or 4 miles which I hope can be deducted from my rental since that would not have happened if what I had ordered had been on the truck. I also ordered a half dozen -6- furniture pads and was charged for a dozen on my receipt so I would hope that you would adjust that accordingly as well. I was not able to do the self service drop as well due to the uhaul/safari incompatibility again. I hope uhaul will correct this as the website said all I needed was a device & not any specifics about what kind of device will work with uhaul self service pickup. So many people have iPhones that this seems like an important issue to address. So overall I had a lot of challenges with my experience with this uhaul process yet Rob gave great customer service, it would seem as good customer service as possible given the aforementioned limitations. Thank you Rob!

Susan D. en

Grado:

El cliente no dejó un comentario.

MICHELLE M. en

Grado:

El cliente no dejó un comentario.

Laura J. en

Grado:

Uhaul charges way too much for renting a truck. I paid $94 up front to rent a Uhaul for less than 24 hours and the total cost came to over $200. I understand the cost for the additional mileage but to charge that much for 10 additional miles/gas is outrageous. I will never use Uhaul again when moving, there are much more reasonably priced rentals elsewhere.

Jacinta R. en

Grado:

El cliente no dejó un comentario.

Aaron L. en

Grado:

Convenient location and I didn't have a problem but to be honest I wouldn't recommend this place. You got to step up your professionalism. I will go but I wouldn't send my wife. Just keeping it 100

NELL G. en

Grado:

Very good servce

Charlie G. en

Grado:

I couldn't use the app to get my key because it wasn't in the lockbox. That would have made things a little easier.

Fernando G. en

Grado:

El cliente no dejó un comentario.

Sonja D. en

Grado:

El cliente no dejó un comentario.

ANN K. en

Grado:

El cliente no dejó un comentario.

TEROSHUA T. en

Grado:

The rep was very knowledgeable about the products and very helpful.

Andrew W. en

Grado:

Rob's awesome. Easy rental. 10/10 would do again.

Teffy S. en

Grado:

Great customer service. Definitely will come back to this place.

joanne P. en

Grado:

excellent customer service!!

STEVEN M. en

Grado:

Earlier hours other than that Rob has excellent customer service skills

JOHN B. en

Grado:

El cliente no dejó un comentario.

SANDRA S. en

Grado:

Post the hours and time available.

RIVER L. en

Grado:

Excellent, attentive customer service. Real people who actually care, happy to do business locally. Thank you, gentlemen!

RJ M. en

Grado:

Nicest man to rent the u-haul from. Thanks!

MICHAEL S. en

Grado:

El cliente no dejó un comentario.

Laramy A. en

Grado:

Maybe ensure people are helped in the order of their reservations. I had to wait until 12:15 for my 12:00 reservation because someone with a 1:00 reservation had arrived before me (not a huge issue, and they were there first... but I was on time, yet had to wait).