Customer Reviews for Pecos Sunset Storage
(U-Haul Neighborhood Dealer)

1,296 reviews

6185 S Pecos Rd   Las Vegas, NV 89120

(702) 451-5058

Office Hours

  • Mon-Sat: 9 am–5:30 pm
  • Sun: 11 am–4:30 pm

Services at this Location:

Contact Us

(702) 451-5058

6185 S Pecos Rd
Las Vegas, NV 89120

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–5:30 pm
  • Sun: 11 am–4:30 pm
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Brenda R. 
Rating:
5.0

No need for improvements Everything was great

CALVIN A. 
Rating:
5.0

Customer did not leave a comment.

douglas S. 
Rating:
5.0

Customer did not leave a comment.

Laura B. 
Rating:
5.0

thank you for the awesome overall experience - looking forward to doing business with you again !!

Ruben S. 
Rating:
3.0

Customer did not leave a comment.

RUANE B. 
Rating:
5.0

Customer did not leave a comment.

Sara J. 
Rating:
5.0

Great customer service. Friendly staff.

Vanessa P. 
Rating:
5.0

By far this is one of my favorite locations to rent trucks. They're always polite and friendly at this location.

Melvin S. 
Rating:
5.0

Everything went smoothly and both people who helped me were so nice!

Brittany F. 
Rating:
5.0

Customer did not leave a comment.

A Plus P. 
Rating:
5.0

Customer did not leave a comment.

JUAN D. 
Rating:
5.0

I don't remember the ladies name that assigned me. But she was great. Thank you

Larry M. 
Rating:
5.0

Everything was perfect I have no complaints I was in and out and the customer service was excellent…..

Myeshia T. 
Rating:
5.0

Customer did not leave a comment.

Melanie F. 
Rating:
5.0

I have with the battery died on it last night while I was at the storage I had to call Fo to jump in and pay him for his time

david G. 
Rating:
5.0

Service was excellent

Brenda R. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Customer did not leave a comment.

Tia L. 
Rating:
5.0

Customer did not leave a comment.

Jamella H. 
Rating:
5.0

Great location, very nice staff.

SAMUEL S. 
Rating:
5.0

Best customer service ever. 👌 Very friendly.

SHAIMAA E. 
Rating:
5.0

Customer did not leave a comment.

Petsys P. 
Rating:
5.0

Thank you Elaine.

David G. 
Rating:
5.0

Great and fast service. We will definitely use this location again. Thank you. 👍

adolfo V. 
Rating:
5.0

Customer did not leave a comment.

juan F. 
Rating:
5.0

Customer did not leave a comment.

ANDREW C. 
Rating:
5.0

Very friendly

Yessenia C. 
Rating:
5.0

Customer did not leave a comment.

Petsy P. 
Rating:
5.0

This will be my second time renting from this location. They are super nice and helpful, never an issue with my bookings. I've used other Uhaul rentals in town and this location has the BEST customer service, no one else in town compares. As a Realtor I will sometimes cover the Uhaul rental so I do the booking and pick up the truck and there's always an issue. Not at this location, very organized.

Steven S. 
Rating:
5.0

Customer did not leave a comment.

Anatolii D. 
Rating:
5.0

Keep up the great work!😁

rhonda S. 
Rating:
5.0

Customer did not leave a comment.

armani B. 
Rating:
5.0

Customer did not leave a comment.

Ashim P. 
Rating:
5.0

Wonderful customer service!

Kimberly B. 
Rating:
5.0

Customer did not leave a comment.

Essam R. 
Rating:
5.0

Customer did not leave a comment.

Maner P. 
Rating:
5.0

Customer did not leave a comment.

Chanina W. 
Rating:
5.0

Customer did not leave a comment.

JORDAN M. 
Rating:
5.0

Customer service was amazing I would come back

Jennifer B. 
Rating:
5.0

Everyone was friendly and efficient. The rental was easy and convenient.

Carrie M. 
Rating:
5.0

Elaine and her friend were both nice helpful and friendly

Joseph S. 
Rating:
4.0

Overall very helpful and convenient location. Had the truck we reserved and no issues. Only complaint was that inside of truck was rather dirty and sticky stains on mid console but otherwise truck did the job

Michael J. 
Rating:
5.0

Customer did not leave a comment.

Les K. 
Rating:
5.0

Customer did not leave a comment.

Kenneth B. 
Rating:
5.0

Customer did not leave a comment.

Jeoffrey M. 
Rating:
5.0

Pecos Sunset Storage is my go to place in Las Vegas for any Uhaul rentals and storage. Elaine is so helpful and always prompt for returning calls and answering any questions I may have.

Denise P. 
Rating:
1.0

My whole experience was a disaster and wud like to speak to someone. I wud not recommend any lication

Carmella S. 
Rating:
5.0

The woman who helped me at the counter of this location was so friendly and kind! Made the process so smooth.

SUSAN A. 
Rating:
3.0

The drop off was as smooth as expected. The lady working there was incredibly helpful and she is a 10. But I should have been diverted to another location closer to home or one which was not quite as full as it took some time to find a spot to park the trailer. Maybe it is always that way as I rarely rent trailers so the issue could be on my expectation or the comparison to the pick up which may be unfair.

Kurt H. 
Rating:
5.0

Customer did not leave a comment.

Billy A. 
Rating:
5.0

Customer did not leave a comment.

Mauricio R. 
Rating:
4.0

I had reserved a vehicle and an appliance dolly, when I arrived for pick up I was told that there were not appliance dollies at that location that the staff keeps asking to have some brought to the location and that hasn't been taken care of. I had to travel to a different location to complete what was needed. Please make sure your stores are stocked.

Sara D. 
Rating:
5.0

Customer did not leave a comment.

peggy P. 
Rating:
5.0

Most amazing place ever friendly service. The girls here are so helpful and so understanding I can't believe how amazing they treat their customers here five stars all the way if I could give them 10 I would.

David W. 
Rating:
5.0

Owners came out to meet me before store opened because they saw me waiting. Very nice and friendly!

John D. 
Rating:
5.0

Very friendly and helpful

Mark C. 
Rating:
5.0

Customer did not leave a comment.

Milford H. 
Rating:
5.0

Customer did not leave a comment.

Angela R. 
Rating:
5.0

I couldn't be happier with my experience, such friendly and helpful staff.

Monica M. 
Rating:
5.0

Best Rental Place in sll of Las Vegas. Great people. Great Service Great clean equipment. Best rental experience ever!!!

pat G. 
Rating:
5.0

Everyone always give us excellent customer service. Thanks.

Lyda B. 
Rating:
5.0

Cigarettes smell was evident and inside windshield was dirty from prior renter. Would like to have windshield clean inside and out by rental time. Smoking inside cab should have a $50 fine

Philip D. 
Rating:
5.0

Was a perfect experience

tino C. 
Rating:
5.0

Everything was good

Tiffany R. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER P. 
Rating:
5.0

Customer did not leave a comment.

venkata G. 
Rating:
1.0

You did everything the right way . My experience was excellent.

Daniel L. 
Rating:
5.0

Customer did not leave a comment.

Jeff B. 
Rating:
5.0

Customer did not leave a comment.

Suzan W. 
Rating:
5.0

Pecos Sunset Storage is an AWESOME place to rent a Uhaul! Elaine could not be more accommodating and efficient. Such a pleasure to do business with these people and at such a distressing as when you are moving. I will definitely be doing business with them the next time I need a truck.

Glenda B. 
Rating:
5.0

Open earlier?

john M. 
Rating:
5.0

Lucia was extremely helpful.

Jasmine H. 
Rating:
5.0

The lady that helped me when i picked up the u-haul was super kind and courteous. She made me feel welcome and excited to be renting a u-haul. Great customer service and explain everything about the renting process in detail! Would definitely go back if I ever needed a u-haul again.

Hunter H. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
4.0

Customer did not leave a comment.

Arturo G. 
Rating:
5.0

Nothing it was great.

Richard M. 
Rating:
5.0

Love this location

HELENE YVETTE D. 
Rating:
5.0

I would give them 5 stars on everything very beautiful smile to go with it

Mary P. 
Rating:
5.0

Awesome crew and superior customer service

Bruce T. 
Rating:
5.0

Nothing to improve. The renting process is easy and fast. Pecos-Sunset Storage managers Rob and Elaine are helpful and responsive. Have rented several times, and always a good experience.

JANICE L. 
Rating:
5.0

Customer did not leave a comment.

Jourdan J. 
Rating:
4.0

Customer did not leave a comment.

Hank T. 
Rating:
5.0

Customer did not leave a comment.

Craig L. 
Rating:
4.0

Customer did not leave a comment.

Jermaine I. 
Rating:
5.0

Customer did not leave a comment.

james G. 
Rating:
5.0

Lucia is Amazing..I may just rent another Uhaul next week to see her again..thx

Christopher E. 
Rating:
5.0

Excellent service! Got my rental quickly and people were great to deal with. Thank you!

Craig L. 
Rating:
5.0

I've always liked it here. It's always top notch treatment with a smile, greeting, and a great business people. Have and will recommend to anyone who needs a Uhaul or storage. .

PAUL QUINN O. 
Rating:
5.0

Easiest rental ever

dean L. 
Rating:
5.0

Everything was great from reserving the truck to dropping it off. The customer service was excellent. The team made sure I had everything I need to make my move smooth.

Tamara H. 
Rating:
5.0

The equipment was good and the employees better.

WILLIAM W. 
Rating:
3.0

Upon returning equipment, we need receipt right away. Some of us we are still living in an old fashion way to satisfy our needs...thank you.

Cecilia C. 
Rating:
5.0

Staff was very friendly and the process was easy!

Cassandra J. 
Rating:
5.0

Great Service

Mickle B. 
Rating:
5.0

Customer did not leave a comment.

AJ N. 
Rating:
5.0

Customer did not leave a comment.

Lydia B. 
Rating:
5.0

Elaine was awesome! I accidentally clicked my destination as being one-way and I expected to be charged a $150 fee. I figured inflation really is affecting the prices of everything. But when I arrived at the office to pick up the truck, Elaine asked me a few questions to make sure I made the correct booking. Then she changed my move to “local” so that I would pay the much lower price. I REALLY appreciated her for this! Thank you, Elaine!

Jose Antonio A. 
Rating:
5.0

Customer did not leave a comment.

Jose G. 
Rating:
5.0

Customer did not leave a comment.

Jim E. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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