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Clifford L.
Customer Reviews for Pecos Sunset Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything is Amazing! Great U-haul company!!
Ebony S.Just be yourself, customer service is very good.
Jerry R W.I saw nothing to improve
Robert F.No need for improvements Everything was great
CALVIN A.thank you for the awesome overall experience - looking forward to doing business with you again !!
Ruben S.Great customer service. Friendly staff.
Vanessa P.By far this is one of my favorite locations to rent trucks. They're always polite and friendly at this location.
Melvin S.Everything went smoothly and both people who helped me were so nice!
Brittany F.I don't remember the ladies name that assigned me. But she was great. Thank you
Larry M.Everything was perfect I have no complaints I was in and out and the customer service was excellent…..
Myeshia T.I have with the battery died on it last night while I was at the storage I had to call Fo to jump in and pay him for his time
david G.Service was excellent
Brenda R.Great location, very nice staff.
SAMUEL S.Best customer service ever. 👌 Very friendly.
SHAIMAA E.Thank you Elaine.
David G.Great and fast service. We will definitely use this location again. Thank you. 👍
adolfo V.Very friendly
Yessenia C.This will be my second time renting from this location. They are super nice and helpful, never an issue with my bookings. I've used other Uhaul rentals in town and this location has the BEST customer service, no one else in town compares. As a Realtor I will sometimes cover the Uhaul rental so I do the booking and pick up the truck and there's always an issue. Not at this location, very organized.
Steven S.Keep up the great work!😁
rhonda S.Wonderful customer service!
Kimberly B.Customer service was amazing I would come back
Jennifer B.Everyone was friendly and efficient. The rental was easy and convenient.
Carrie M.Elaine and her friend were both nice helpful and friendly
Joseph S.Overall very helpful and convenient location. Had the truck we reserved and no issues. Only complaint was that inside of truck was rather dirty and sticky stains on mid console but otherwise truck did the job
Michael J.Pecos Sunset Storage is my go to place in Las Vegas for any Uhaul rentals and storage. Elaine is so helpful and always prompt for returning calls and answering any questions I may have.
Denise P.My whole experience was a disaster and wud like to speak to someone. I wud not recommend any lication
Carmella S.The woman who helped me at the counter of this location was so friendly and kind! Made the process so smooth.
SUSAN A.The drop off was as smooth as expected. The lady working there was incredibly helpful and she is a 10. But I should have been diverted to another location closer to home or one which was not quite as full as it took some time to find a spot to park the trailer. Maybe it is always that way as I rarely rent trailers so the issue could be on my expectation or the comparison to the pick up which may be unfair.
Kurt H.I had reserved a vehicle and an appliance dolly, when I arrived for pick up I was told that there were not appliance dollies at that location that the staff keeps asking to have some brought to the location and that hasn't been taken care of. I had to travel to a different location to complete what was needed. Please make sure your stores are stocked.
Sara D.Most amazing place ever friendly service. The girls here are so helpful and so understanding I can't believe how amazing they treat their customers here five stars all the way if I could give them 10 I would.
David W.Owners came out to meet me before store opened because they saw me waiting. Very nice and friendly!
John D.Very friendly and helpful
Mark C.I couldn't be happier with my experience, such friendly and helpful staff.
Monica M.Best Rental Place in sll of Las Vegas. Great people. Great Service Great clean equipment. Best rental experience ever!!!
pat G.Everyone always give us excellent customer service. Thanks.
Lyda B.Cigarettes smell was evident and inside windshield was dirty from prior renter. Would like to have windshield clean inside and out by rental time. Smoking inside cab should have a $50 fine
Philip D.Was a perfect experience
tino C.Everything was good
Tiffany R.You did everything the right way . My experience was excellent.
Daniel L.Pecos Sunset Storage is an AWESOME place to rent a Uhaul! Elaine could not be more accommodating and efficient. Such a pleasure to do business with these people and at such a distressing as when you are moving. I will definitely be doing business with them the next time I need a truck.
Glenda B.Open earlier?
john M.Lucia was extremely helpful.
Jasmine H.The lady that helped me when i picked up the u-haul was super kind and courteous. She made me feel welcome and excited to be renting a u-haul. Great customer service and explain everything about the renting process in detail! Would definitely go back if I ever needed a u-haul again.
Hunter H.Nothing it was great.
Richard M.Love this location
HELENE YVETTE D.I would give them 5 stars on everything very beautiful smile to go with it
Mary P.Awesome crew and superior customer service
Bruce T.Nothing to improve. The renting process is easy and fast. Pecos-Sunset Storage managers Rob and Elaine are helpful and responsive. Have rented several times, and always a good experience.
JANICE L.Lucia is Amazing..I may just rent another Uhaul next week to see her again..thx
Christopher E.Excellent service! Got my rental quickly and people were great to deal with. Thank you!
Craig L.I've always liked it here. It's always top notch treatment with a smile, greeting, and a great business people. Have and will recommend to anyone who needs a Uhaul or storage. .
PAUL QUINN O.Easiest rental ever
dean L.Everything was great from reserving the truck to dropping it off. The customer service was excellent. The team made sure I had everything I need to make my move smooth.
Tamara H.The equipment was good and the employees better.
WILLIAM W.Upon returning equipment, we need receipt right away. Some of us we are still living in an old fashion way to satisfy our needs...thank you.
Cecilia C.Staff was very friendly and the process was easy!
Cassandra J.Great Service
Mickle B.