Gas was at 1/4 , Its difficult to deliver back at the same level on long trips. Every vehicle should come with a full tank
J D.
Customer Reviews for Pecos Sunset Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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I waited 45 minutes to get this trailer.
David G.Second to NONE...OUTSTANDING services from Mr. Lloyd and Female employee on duty on date of rental...apologies for not remembering "her" name, shame on me...will definitely use services again...Thank you.
phyllis C.â¤ï¸
Sooki G.Elaine and Bob are awesome. It's crazy how much they care about their customers. Never seen nothing like this and end this day it feels real special!
Sooki G.Very professional, helpful, efficient.
Angela M.Very friendly staff. I would highly recommend them!
Mark A.These people are awesome
Patricia Y.Great place been working with this facility and team for years Elaine provides a great atmosphere and top service
SHELBY L.Very nice clean truck & outstanding service
Tammy K.Great customer service at this location. The kind lady that assisted me was very helpful.
Melvin S.If there was a zero, I'd go lower. Damned trailer had a tire from 2013 that blew out on the side of the road outside of Las Vegas. FOUR HOUR RESPONSE TIME FOR ROADSIDE ASSISTANCE. A friend actually drove to our broken down location 2 hours away, unloaded the trailer and got to our destination before the road service showed up. Insanity. No response on SMS for status… just useless.
Sean R.Best customer service
alexandra G.This location was outstanding! Elaine was so accommodatingâ€"making sure we had a dolly and being flexible on the return time. Truly a great experience during a stressful move. Highly recommend!
Lisa H.I wanted a small truck only 10 foot was what I was looking for ended up with a 26 foot truck paying $200
Theresa R.More dollies available
Rodney T.The ramp on tow dolly was Jerry rigged with improper latch. It took me half hour to get it to stay in place. When returned it. I showed them and was offered no discount at all. Not right Matt Simpson. I rent often also
Matthew S.The dollies and cart were in great shape!
Alicia M.Nothing I can think of
ANTHONY S.Great staff and customer service exceptional A+
ROBERT LEROY L.The staff at this location was extremely friendly and helpful. Everything was very smooth.
Michael E.Everyone is more than Professional, thank you A++++++
ROBERT LEROY L.Staff was very professional and helpful. The trailer had some residue that we had to broom out ourselves.
Arvind S.Very professional, A++++++
ROBERT LEROY L.Great customer care and speedy service.Kind to military retirees.
JAMES MILTON B.Nothing. Staff was excellent.
Keith M.The staff at Uhaul are the best A+, thank you.....
ROBERT LEROY L.The staff is exceptional and very helpful!
Charles B.Very professional service and everything always go smoothly, thank you....
ROBERT LEROY L.I will recommend my friends to rent At U-Haul equipments. Good service and good equipments
Henry L.Good location. Though I had to be proactive and made sure a few times things were on track, they followed through well. Though, had to pick up partial equipment at a different location.
Patrick J.They where awesome very friendly and helpful. Hands down best customer service I had in a long time. They made my first experience renting a u haul so easy. I would Recommend this location. The lady that help me was so Kind. I didn't get her name I forgot it. So much on my mind and the guy too two very AWESOME people.
KANANI G.Fast and friendly
J. D.Everything went smoothly and perfect, thank you...
ROBERT LEROY L.The ladies behind the counter was so helpful
Tilda W.Very helpful and friendly people, the process of renting and returning went smoothly and quickly. Couldn't ask for more.
Kevin S.Location is everything, and these locations all around Las Vegas are small and fast and personal, and still have many of the items one would need for moving,boxes,tape,etc. Thank u.
Chris M.Everything was perfect and professional, thank you....
ROBERT LEROY L.No improvements necessary. The entire process from booking the reservation all the way thru the drop off when I was done, was a complete breeze. The gentleman, Jim, was super nice and efficient, the rental was perfect for what I needed.
Angela W.For what I am paying for the truck I expect the windows and mirrors to be clean. Also, interior was not clean. Disappointed.
Philip D.Great customer service and everything was done professionally, thank you...
ROBERT LEROY L.The couple who managed this location were professional & easy to work with. I absolutely would recommend & rent from this location again.
Dennis R.Great service and people at this location. Thanks so much and looking forward to the next equipment rentals next month.
Patrick J.The sales person Jim was not nice. Very unfriendly and has no customer service skills what so ever. Location was close to home however please remind this man to treat customers kindly. Hopefully he was just having a bad day and not like this daily.
Jennifer C.Had to call the carson city store to recieve the totla charges receipt, only recieved the mileage.
lisa D.Cant think of anything, Staff was amazing!!! Freindly, helpfull, and professional. Best storage experience I've ever had, most of my experiences with storage companies they almost always have been bad .
Raymond S.Very professional, very fast and awesome service. This is my new UHaul rental place.
John C.Fast service
NNEKE M.Nothing i The gentleman there was very professional got me a vehicle real quick and I was on my way no problem you did a great job
Mark R.Friendly folks they are
JEANETTA LARANE M.Excellent customer service experience. Simple transaction. Clean truck. Great experience.
Christian E.