Customer Reviews for Pecos Storage
(Distribuidor de U-Haul del vecindario)

1,067 comentarios

17200 S 32nd St   Ahwatukee, AZ 85048

(480) 704-0043

Horarios de la ubicación

  • Lun. - jue.: 8 a. m. - 2 p. m.
  • Vie. - sáb.: 8 a. m. - 5 p. m.
  • Dom.: 8 a. m. - 2 p. m.

Servicios en esta ubicación:

Contáctanos

(480) 704-0043

17200 S 32nd St
Ahwatukee, AZ 85048

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 8 a. m. - 2 p. m.
  • Vie. - sáb.: 8 a. m. - 5 p. m.
  • Dom.: 8 a. m. - 2 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Donna P. 
Clasificación:
5.0

Is the manager at Pecos storage is the best...

Brian B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David C. 
Clasificación:
5.0

Absolutely nothing the manager there is such a great guy!

MARK S. 
Clasificación:
3.0

El cliente no dejó un comentario.

joel J. 
Clasificación:
5.0

Excellent Customer Service!!

Eric S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc H. 
Clasificación:
5.0

Don't waste your time trying to rent online. Rent directly from man at counter. He was super helpful, friendly and gave me a discount.

Anthony C. 
Clasificación:
5.0

Awesome customer service

Jim D. 
Clasificación:
5.0

Thank you, for making me feel Safe!!! Brian Fieber

Brian F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Louie B. 
Clasificación:
5.0

- Absolutely no reservations in using this storage facility again! Our expectations were surpassed on all counts! We chose this location because of workable access to the airport, and an affordable rate structure. We parked our RV for few months while traveling back to Alaska to care for our home there. We were kept informed of all news, Pecos Storage, Invoicing, billing, and account security changes, and lastly additional improvements to the facility itself. - Upon check in we found all staff to be very knowledgeable with ready and exacting info on space availability, security, facility services, and hours of service. Employees Edwin, and Brian were both very polite, and helpful and personal with all our needs. Working with these two individuals was a pleasure beyond any other at all others during my lifetime 70 years. Very laid back an friendly! - My check-in was quick and painless, very easy terms and straight up deal!… with no hidden terms, agenda, or hidden costs! Very pleasant from the first meeting to the last! - Previously mentioned has been exceptional service as was advertised. What was not mentioned and was given with friendly matter-of-fact attention ,on at least three occasions, was fulfillment of personal requests. I'll spare the details so as not to take advantage, but the kindness shown ,cannot, go without mention. I will go out of my way to have this experience again, and expect that we will with our future storage needs in the Phoenix area! Many thanks to Pecos staff!

Melvin F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David N. 
Clasificación:
5.0

Super easy and efficient pick up

Ashley O. 
Clasificación:
5.0

the guys were having internet problems get them better internet even though they took care of business using a hotspot

Guy C. 
Clasificación:
5.0

The process was very quick. Employee was very knowledgeable about procedures.

Diane B. 
Clasificación:
5.0

Both Edwin and Brian were excellent and provided great customer service!

Barbara T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Antoinette K. 
Clasificación:
5.0

El cliente no dejó un comentario.

theresa P. 
Clasificación:
5.0

Always enjoy working with the people at this location, I've rented here several times.

Clayton D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eric L. 
Clasificación:
5.0

The rental process was easy, the staff was friendly, and the equipment did the job. Overall, a great experience.

Mathew I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis R.  |  Overall Experience 
Clasificación:
5.0

Smooth transactions all the way around. Great service!!

Carolyn M. 
Clasificación:
5.0

Great service

Alex V.  |  Overall Experience 
Clasificación:
5.0

One of the easiest U-Haul experiences I have had. This location is easy to get to.

Bob F. 
Clasificación:
5.0

Overall. a great experience!

Paul W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jayd V. 
Clasificación:
5.0

Simple and quick pickup and return right off the 202 and 32nd street. I rented a 26' truck for a weekend and had a very good moving experience driving to Payson and back with a moderate load.

Chris K. 
Clasificación:
5.0

nothing, it was easy.

Sandra G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JANA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

geri D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAY D. 
Clasificación:
5.0

Absolutely flawless process to rent a truck. Quick, fast, no hassle. Highly recommend this location.

Karen D. 
Clasificación:
5.0

Excellent customer service

Damion K. 
Clasificación:
4.0

When supposedly gas tank is full be sure it is - this is second time at this location- gas tank was Not full- this time just a little more than 7/8 full- when I returned it it was full. But get no credit for it!

Gary C. 
Clasificación:
5.0

Brian was very helpful and knowledgeable. Made sure I was good to go with my rental. Great service, I will use them again.

Ken O. 
Clasificación:
5.0

Edwin was great!! so very helpful

Cynthia W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle S. 
Clasificación:
5.0

The only issue was, they didn't have an appliance dolly for my rental.

Craig T. 
Clasificación:
5.0

Increased price of unit by 75%, no notification

ANDREW C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian D. 
Clasificación:
5.0

Stored there for couple years, they are converting to RV-only storage so I have moved. Great location, security always present, good price. Hope RV storage works out for them.

Austin P.  |  Overall Experience 
Clasificación:
5.0

The worst storage I have ever used. The staff was terrible. And never around when they were supposed to be. Getting in and out was always a problem

RICHARD H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim R.  |  Overall Experience 
Clasificación:
5.0

It was a great place for the last 10 or so years to keep my RV. The owner and his staff are excellent and very friendly. However the monthly rent jumped over $50 starting Jan 1st. I wanted to stay there and support them. However I found a place closer to home at $60 less.

GUY C.  |  Overall Experience 
Clasificación:
5.0

Great location and price. We only left because we got rid of the RV.

PATRICIA M.  |  Overall Experience 
Clasificación:
5.0

We were rudely booted with very little notice because the owner is still chasing the almighty dollar, otherwise it was a great place for the first few years

DAVE LANI M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa H. 
Clasificación:
5.0

Extraordinario servicio al cliente

andrew E. 
Clasificación:
5.0

Great customer service!

Michael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystal S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa M. 
Clasificación:
1.0

The second time in a row, they had no moving pads that I ordered. NONE! No excuse. I has ordered the truck and equipment more than a week early. No call no notice. Just let me know that I was screwed upon pickup 30 minuted prior to my moving staff showing up. They could have called or made arrangements prior but were too lazy to do that.

Ryan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen C. 
Clasificación:
5.0

Awesome job guys

Evangelina G.  |  Overall Experience 
Clasificación:
5.0

None -- Brian was helpful during check-in due to failed app

Mark H. 
Clasificación:
5.0

I did not like the $30 jump in fee from $60 to 90$ found better deal some where else.

BOB H.  |  Overall Experience 
Clasificación:
5.0

On-going Catalytic Converter thefts and lack of good security have forced me to move to another facility. Ownership needs to be more proactive than just sending e-mails and limiting gate hours.

JOE G.  |  Overall Experience 
Clasificación:
5.0

Best Tow Dolly anywhere!

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARCOS A. 
Clasificación:
2.0

I was charged 2 different totals for the rental when I should have been charged only once. No one has bothered to get back to me on this!

Tracy T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK B.  |  Overall Experience 
Clasificación:
5.0

I always try to use this location, very well managed. Excellent Customer Service, and staff is fast and friendly!! thx

Leann C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
3.0

Charged me $25 for clean up??? It was cleaner then when we received the equipment. The property representative claims in took him 2 how's to clean the back of the equipment??? Absolutely Not!!! The cab and steps wear filthy when I checked on the truck a few days later after dropping it off. Plus, when I picked up the equipment, the floor was dirty but not worth cleaning. Come U-Haul, you can do better. Tim, regular renter

Timothy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonio V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary S. 
Clasificación:
5.0

Fast friendly service

LeAnn C. 
Clasificación:
5.0

Superb customer service!

erin P. 
Clasificación:
5.0

Very good to deal with. Any minor issues we ever had were dealt with promptly and efficiently.

Eddie S.  |  Overall Experience 
Clasificación:
5.0

All good

Gerald H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA B. 
Clasificación:
4.0

Eliminate the sign on the side of the truck that says,"Gentle Ride" I have never ridden in anything in my life that rode as bad as that truck. And I have driven numerous semi trucks and farm equipment, Uhaul obviously buys the heaviest suspension available for the Ford F650 so no customer can break it, but it beats the tar out of everything I was carrying.

STEVE B. 
Clasificación:
5.0

Nothing. The site has expanded hours now.

Harold H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fernando L. 
Clasificación:
5.0

This is the second time we have rented a U-Haul truck from Pecos Storage, and bit experiences were exceptional! Quick and easy process starting from the online reservation, through pick up and return. ☺️

Tammie H. 
Clasificación:
5.0

Loved the facility and staff, only reason we moved out was because we needed covered parking. If Pecos puts in a facility with covered parking we would move back in a heart beat!

Kelly F.  |  Overall Experience 
Clasificación:
5.0

This place other then there office hours is perfect. Only reason we left is our HOA has a storage 1 block from our house an we were finally able to get in there.

Jon B.  |  Overall Experience 
Clasificación:
5.0

When extra storage is needed I would rent there again. Johnnie

Johnnie M.  |  Overall Experience 
Clasificación:
5.0

Professional and courteous staff. Very easy to work with.

Michael U.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Huizhong Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jane S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maribel P. 
Clasificación:
5.0

Brian did a awesome job of signing me in quickly

Michael A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hutton P. 
Clasificación:
5.0

Staff was very helpful and understanding

EMANUEL A. 
Clasificación:
5.0

nothing! it's the perfect place to rent a Uhaul. Ryan was GREAT! very good customer service.

Fernando L. 
Clasificación:
4.0

Make it clear there is no 24 hour pickup at this location. I showed up at 7 (my scheduled time) and had to leave and come back when the place opened.

James K. 
Clasificación:
5.0

Thank you again

Raeshawnda B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heath C. 
Clasificación:
5.0

Nothing ... seriously, They were amazing and they made sure everything was perfect before I went on my move ! Excellent!!! 5 star

mark H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMUEL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACK E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffery A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Bilal A. 
Clasificación:
5.0

Servicio al cliente de excelencia. He was willing to help hooking up my car transport trailer and also load my car on it.

Afework B. 
Clasificación:
5.0

Friendly and helpful staff. Conveniently located.

ERIC S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gavin T. 
Clasificación:
4.0

Driver's side mirror would not stay in place. Wind on the freeway pushed it down so I couldn't see anything. This made changing lanes very dangerous as I had to reach out the window and push the mirror into place at 65 mph to see what traffic beside me was doing. Person at facility told me he couldn't fix it and Uhaul techs were very slow to respond to repair requests.

James U. 
Clasificación:
3.0

El cliente no dejó un comentario.

Donovan M. 
Clasificación:
5.0

Super friendly and responsive staff...thank you great team of people here.

Judson C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CRAIG L. 
Clasificación:
5.0

GREAT JOB 202 San Tan/ Pecos location. It was so easy to rent/ return and the equipment was above par.

KENNETH K. 
Clasificación:
5.0

The manager Edwin is great! I found him to be very friendly and competent. He carefully reviewed and demonstrated how to connect and disconnect the tow dolly. Would definitely work with Edwin again.

Marsha A. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDITH B. 
Clasificación:
5.0

Customer service at this location was excellent!

Randy T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven E. 
Clasificación:
5.0

Great place. Friendly & professional. Easy access and quick office visit. Edwin & Brian - both of differing transactions have been helpful and spot on with advice!

Steven S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ALBERT B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel D. 
Clasificación:
5.0

Service was helpful and friendly. Equipment was in excellent condition.

Eric S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LeAnn C. 
Clasificación:
5.0

Excellent experience with this operation. I was a first time owner of a travel trailer when I started renting here and I had never backed up a unit. They gave me a lesson on how to do it so that I was able to back my unit into it's spot. Only reason we left was because we moved away.

Craig J.  |  Overall Experience 
Clasificación:
5.0

I would still be utilizing Pecos Storage if they had covered storage for my RV.

ZACH H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

PAMELA H. 
Clasificación:
5.0

Very nice, great customer service!

Angela W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DeShelle M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH Y.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

I would like coupons or maybe a rewards program. Our household rents often.

MALIA A. 
Clasificación:
5.0

Servicio al cliente de excelencia.

Charles H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID A. 
Clasificación:
5.0

These guys were great! Very, very helpful. I highly recommend this place.

Stephen R.  |  Overall Experience 
Clasificación:
5.0

We had a great experience with this facility. It was spacious and clean and the rates were very reasonable. ¡Gracias!

SHEILA B.  |  Overall Experience 
Clasificación:
5.0

Best storage place yet

Thomas G.  |  Overall Experience 
Clasificación:
5.0

Good staff and facility. No issues.

Angela T.  |  Overall Experience 
Clasificación:
5.0

We have been tenants for several years at different times. Easy to move in/out, great access, secure, cost effective and good amenities. It has been a 100% great experience. I would absolutely recommend this storage facility, Allen

Allen F.  |  Overall Experience 
Clasificación:
5.0

The only reason we moved our storage was because this location isn’t temperature controlled and with the Arizona heat coming we wanted to make sure our stuff didn’t melt.

Jamie G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ALAN N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN RICHARD R.  |  Overall Experience 
Clasificación:
5.0

very good service

JOE N.  |  Overall Experience 
Clasificación:
5.0

This is an excellent facility. Nothing but great things to say about the staff, storage pricing and flexibility.

Roger L.  |  Overall Experience 
Clasificación:
5.0

The staff were fantastic, the ease of getting in and out wash great. I will pass the word to all my friends, if they need a spot to store RV's, cars, trailers, Pecos is the place. Thank You for your help and understanding.

Oliver W.  |  Overall Experience 
Clasificación:
5.0

Thank you and your staff for your continued support and security of our RV while it was at your facility. I would not hesitate returning should a storage need arise. Thanks again for your services, I

SANDRA C.  |  Overall Experience 
Clasificación:
5.0

Look forward to your new rv parking lot

LURA B.  |  Overall Experience 
Clasificación:
5.0

The man in the office was professional, friendly, and a delight.

Bruce G.  |  Overall Experience 
Clasificación:
5.0

The staff is very friendly and helpful

CHRIS K.  |  Overall Experience 
Clasificación:
5.0

Location and access were perfect. We needed a storage locker while we got settled into our new home.

Robert S.  |  Overall Experience 
Clasificación:
5.0

Kept my motorhome at Pecos Storage for more than 8 years until I recently sold it. I would highly recommend Pecos Storage.

ED V.  |  Overall Experience 
Clasificación:
5.0

Everyone we worked with was great. There was never a problem. Would highly recommend

COMER W.  |  Overall Experience 
Clasificación:
5.0

Pecos was exactly what I needed. Rates were honest, fair, and upfront. Staff were friendly and access was simple and truly 24/7. Thanks so much -- best place in town.

Keefe W.  |  Overall Experience 
Clasificación:
5.0

Everyone was friendly great facilities never worried about the security they have it taken care of

CODY R.  |  Overall Experience 
Clasificación:
3.0

clean and easy to access

Privacy R.  |  First Impressions 
Clasificación:
3.0

I did not utilize storage at this facility

Privacy R.  |  First Impressions 
Clasificación:
5.0

Rented a different unit using a different credit card at the facility.

Privacy R.  |  First Impressions 
Clasificación:
1.0

The guy said we cannot store personal vehicles there, although it was a moving vehicle. He was unprofessional in attitude.

Privacy R.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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