Very prompt service
Robin O.
Customer Reviews for Parkview Chevron
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Representative was quick and efficient!
Mistie H.Very simple and fast return.
Justin H.Nice man always helpful
MICHAEL B.They told me they were charging me 40 cents a mile and they charged me 68 And brought the truck 5 minutes late and charged me 30 extra dollars
Jaime A.Kept me informed....very friendly
Ricky H.We would recommend Uhaul!
Joseph L.Everything was great. He had me checked in real fast, and helped me get hooked up to the trailer in minutes.
Daniel B.Friendly service, helpful and quick pickup.
Jim P.Todo muy bien
Oscar B.Very nice man
Michael B.Truck should be checked before rented out...we had breakdown issues
Dacotah H.Have a better trailer size variety
Joanna G.Your helper lady was Great
Byron P.The below average rating is due to what the manager in guymon.
Thomas G.Make the check in look like a check in, not a supermarket check out aisle.
Chris G.Very easy to use and drop off. Would recommend them to others!
Rachelle H.Parkview Chevron is very helpful and respectful to the customer. ¡Gracias!
Tyler P.We were able to check in 2 days earlier than we had to. Thank you for this opportunity.
Elizabeth R.Charges $25 for cleanup. Pads were folded. Truck swept out. No bill until I found charge on credit card. Called location then received bill.
Michael M.Owner was very polite and helpful. I definitely recommend this location.
LaJohnna C.Very convenient to return U-Haul.
Christine F.Prompt professional service.
Otis C.When we arrived, we had to wait fore over 30 minutes before being served. We reserved the Uhaul with our bank card, but was not allowed to pay for it by any other method. We were informed that we could pay with cash upon arrival and that the bank card was only being used to guarantee us a Uhaul. After calling to make a complaint, the regional manager was extremely rude to my wife about our finances, and told her that she shouldn't have used the card to reserve the Uhaul if she didn't want the charge being made to it. Because of the rudeness, we will be looking at a different rental company in the future and will infirm friends and family of the incident so they don't have to worry about the same treatment.
David L.1st class operation
BOB A.They met me at my vehicle and directed me to the drop off location before I could even get it in park. Very impressed with the customer service.
JOSH M.Clean the trucks!
Douglas B.We dropped the trailer off after hours and appreciated the ability to do so. That said, we know very little about the interior of and personnel working at the facility.
Amie C.Location had no moving blankets. I had to go to another UHaul location to get blankets that I had reserved. This location was not my first choice. The location where I preferred to pick up the trailer was about 125 miles from this location. I consider it completely unacceptable that you can reserve a unit online and have absolutely no indication that a unit of the type reserved was not going to be available, and that UHaul felt that it is acceptable business to call you 48 hours in advance that they can only suggest you pick up a unit at another distant location. So, I had to jump thru hoops to change my planning, given that I had committed to hauling that weekend.
Galen A.They did not have enough moving blankets and did not have an appliance dolly we requested.
David F.The guy was rude when I called about dropping the uhaul off!
lacey R.Gracias.
greg R.Everything was great. When we were running behind Uhual was kind & let me know what to do and how much more it would be. The lady I spoke with at the time was so sweet and kind, during a stressful time in moving we needed that. I loved the low ramps for moving & the recommendation sticker ad for if we needed to call help for moving. Great ad. As an advertiser, one thing I would suggest that sounds silly but I believe is not- is that on our Uhual I was looking forward to having a fun scenic photo on ours with adventure and excitement and instead we received one with a fearful spider on it. Feelings of anxiety about moving didn't exactly get warm and fuzzy after seeing a giant spider on the truck filled with our lives valuables, the photo didn't quite connect the emotions I would hope. Just a small suggestion that I think may make a bright difference in the future. - Aimee Deal Hodo: Communications And Creative Director
Aimee H.I should not have had to go 3 states away to pick up the truck. The level of incompetence at the offices I spoke with on the phone is astounding. Not the fault of this location more of a corporate issue.
Lauren H.Had very good interaction with everyone from schedulers to employees I started using haul when my husband and I got married in the 70's. The first 10 yrs we moved quit often cause he worked all over being an iron worker. Over last few years haven't used them much but was lvery glad to know they are there when I needed them. Even with me calling to change times or days their employees stayed on top of every change I called in. In fact I will be renting my THIRD truck this month tomorrow, and I am sure I will receive the great services uhaul has presented me with for over last thirty years ????? stars out of 5 for uhaul!!
RONDA J.