Customer Reviews for Parking Depot LLC
(U-Haul Neighborhood Dealer)

549 reviews

1555 Salem Rd   Beaufort, SC 29902

(843) 593-9163

Office Hours

  • Mon-Tue: 9 am–5 pm
  • Wed: 9 am–1 pm
  • Thur-Fri: 9 am–5 pm
  • Sat: 8 am–2 pm
  • Sun: 9 am–12 pm
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(843) 593-9163

1555 Salem Rd
Beaufort, SC 29902

Services at this Location:

Office Hours

  • Mon-Tue: 9 am–5 pm
  • Wed: 9 am–1 pm
  • Thur-Fri: 9 am–5 pm
  • Sat: 8 am–2 pm
  • Sun: 9 am–12 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Dan Meikle 
Rating:
4.0

Customer did not leave a comment.

Ronald Beaver 
Rating:
5.0

Customer did not leave a comment.

John Lewelling 
Rating:
5.0

Customer did not leave a comment.

Christopher James 
Rating:
3.0

I was sent to unhook and drop the trailer in a specific location by myself. Certainly not the service I received at other Uhaul locations.

Steve Head 
Rating:
4.0

Customer did not leave a comment.

DeQuann Green 
Rating:
3.0

It was after hours, so we used a drop box.

Kerry Jones 
Rating:
4.0

Customer did not leave a comment.

Charles Cherry 
Rating:
5.0

Customer did not leave a comment.

jeffrey jacobs 
Rating:
4.0

Customer did not leave a comment.

Charles Squires 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH CALDER 
Rating:
3.0

Customer did not leave a comment.

Anne Eurich 
Rating:
5.0

Customer did not leave a comment.

Christopher Fripp 
Rating:
4.0

Customer did not leave a comment.

Josh Benson 
Rating:
5.0

Great help with rental truck.

Gary SMITH 
Rating:
5.0

Very good customer service

Derick Acosta Soto 
Rating:
5.0

Customer did not leave a comment.

David Timmons 
Rating:
5.0

Easy to deal with

Thomas Squires 
Rating:
5.0

Customer did not leave a comment.

James Reed 
Rating:
4.0

Customer did not leave a comment.

brandon robles 
Rating:
5.0

Customer did not leave a comment.

Mark Reynolds 
Rating:
5.0

Customer did not leave a comment.

Karl Gretz 
Rating:
3.0

Customer did not leave a comment.

Ruby Frost 
Rating:
4.0

Customer did not leave a comment.

Douglas Unsworth 
Rating:
5.0

Customer did not leave a comment.

steven kessel 
Rating:
5.0

Customer did not leave a comment.

Danielle Smalls 
Rating:
5.0

Customer did not leave a comment.

Ron Todd 
Rating:
5.0

Customer did not leave a comment.

JANET SWINTON 
Rating:
5.0

Customer did not leave a comment.

Paul Schneider 
Rating:
5.0

Wuick and easy. Friendly service!

Thomas Merrifield 
Rating:
5.0

Customer did not leave a comment.

James Colton 
Rating:
5.0

Customer did not leave a comment.

John LaBarbera 
Rating:
5.0

Customer did not leave a comment.

Mark Toto 
Rating:
1.0

I was moving a client from Bluffton s.c. to Orlando Florida. I made this reservation about a week and a half maybe 2 weeks in advance. I was supposed to pick up a 26 foot truck from 11 Oliver ct in bluffton got a confirmation for it. I had stoped by the office cause it was by my daughter's gymnastics. So i went in just to confirm and im glad i did cause they didnt have said truck on the property nor were they going to get one. This was 4 days before my departure. My client was riding on me and me alone to do her move for her worry free. Not the case. So i said to the man behind the counter. Please do what you can to find me a truck .As her house was sold and had nowhere to go other than the destination in Orlando. He found me truck in beaufort. 20 miles out of my way.so 40 round trip. I was to be at her house at 9 a.m. my appointment for pick up was 8 a.m. i was at the beaufort property at 8 a.m. nobody at the office. He didnt get in till 9 a.m. so not only did i have to wait an hour to get the truck .my ride to the u-haul property did as well making him late to work .not only that 2 others were hired to help with the loading, so they had to wait an hour as well holding up the loading process. So i get in the office at 9 . Of cours a little irritated cause of the lack of communication on U -haul and waiting there for an hour. The offica had nothing i had paid for and needed for the move. I needed appliance dolly, 24 blankets,and a lock.none of whick were on the property so i needed to go buy blankets and a lock at the local deot which waisted more time and money. There was scaps of food on the floor of the truck. a dirty plastic spoon and empty red bull cans. Not to mention there was barely any gas in the vehicle when purchased 38 miles to empty to be exact. Another stop and more money right off the top. 120 dollars of gas and the wasted time with that all beins said my nephew was in Orlando with his mother at Disney. I had a reservation to meet them for dinner which i did NOT make due to lost time on U-Haul's behalf. To be honest this was the worst costomer service i have ever had. And i have used u haul many times .not sure i ever will again. I honestly feel like i should be fully compensated for this .horrible experience. I have never once had to say that to any company of any kind my whole life

Sean Kelly 
Rating:
5.0

Customer did not leave a comment.

MARK BRUNN 
Rating:
5.0

Everything was great and the man was super helpful

JOHN GOLEC 
Rating:
5.0

Customer did not leave a comment.

Joseph Halupa 
Rating:
5.0

Customer did not leave a comment.

John Spotts 
Rating:
5.0

Customer did not leave a comment.

Thomas Sefcik 
Rating:
5.0

By far the best experience ever! Give that wonderful man a raise! A+

Farrah Silva 
Rating:
5.0

Customer did not leave a comment.

Judith Klutch 
Rating:
5.0

Great friendly staff. Would recommend. Michael P

Michael Paz 
Rating:
3.0

Location was closed on a Wednesday during business hours. Kinda annoying.

Barry Bumgardner 
Rating:
3.0

Customer did not leave a comment.

Katerine Reyes 
Rating:
5.0

Customer did not leave a comment.

Adeline Ueligatone 
Rating:
4.0

It took 45 plus minutes just to rent a car carrier. I was first in line got their just before 9 am. Look at the time on my rental contract of when I finally got the equipment. It SHOULD not take thar long. Uhaul struck out on this one.

Samuel Loggins 
Rating:
5.0

The representative was plesent and knowledgeable. They equipment was ready to go and in good working order. Even though I stopped by two hours early to,pick it up. All in all it was a good experience.

Robert Morgan 
Rating:
5.0

Customer did not leave a comment.

Claidman Deltoro 
Rating:
5.0

Customer did not leave a comment.

David Rosado 
Rating:
4.0

Customer did not leave a comment.

Jason Gillespie 
Rating:
5.0

Customer did not leave a comment.

Vince Hoffmaster 
Rating:
5.0

I did not receive a receipt this time confirming they had the trailer, but when I called the gentleman immediately confirmed trailer was returned and provided my receipt.

Mike Gazecki 
Rating:
5.0

Great job

anthony chisom 
Rating:
5.0

Customer did not leave a comment.

Stephen Rodenbeck 
Rating:
5.0

Customer did not leave a comment.

James Woodward 
Rating:
4.0

This is the second time I've used this location. It seems that they're having issues receiving equipment from U-Haul that has been requested. Twice I have requested a hand truck only to informed that they didn't have any. These guys do a great job and should receive your full support.

HARRY MOONEY 
Rating:
5.0

Customer did not leave a comment.

Leon Kern 
Rating:
5.0

Very friendly, excellent customer service.

Victoria Sirk 
Rating:
5.0

Excellent serves

connor McDougall 
Rating:
5.0

Quick and courtesy service

Frank Young 
Rating:
1.0

I ordered a 26' truck. When I showed up to pick it up they didn't have it. The clerk's response was " I don't have your truck because the previous person didn't bring it back". They didn't try to help me locate another truck. From their response this seemed like business as usual. I settled for a smaller truck and wasn't able to move all my stuff. I asked the clerk if he could of called me to let me know it wasn't available and he responded "I suppose so". Not the best experience! It will be hard for me to do business with U-Haul again.

Ray Proctor 
Rating:
5.0

Customer did not leave a comment.

Scot Seabolt 
Rating:
5.0

Customer did not leave a comment.

David Latson 
Rating:
5.0

I used this location before several time. I will use it again

Kelly Stewart 
Rating:
5.0

This was one of my better U-Haul rental experiences, so not sure what to suggest for improvements...except to be consistent with the "Excellent" experience. :)

David Bukovich 
Rating:
5.0

Trailer

Matthew Nicewonger 
Rating:
3.0

Office did not know location of truck. Back of truck padlocked. Not given code. AC and heating not fully operational. Different location than I initially booked

RICHARD SLOAN 
Rating:
5.0

Everything was right on time Thank you

CASSANDRA SIMMONES 
Rating:
2.0

When I picked up truck it was listed as 7/16 full of gas and truck showed 160 miles to empty. I returned truck showing 180 miles to empty, so more gas than I received truck and closer to 1/2 than 1/4 full, so looked like 7/16 to me and certainly more gas than when I received it. But after drop off I received a bill that said it was returned 3/8 full vs 7/16 full and was charged for 4 gallons of gas at $4.50 per gallon plus a service fee. Four issues with this process, 1. When you only have 1/4 and 1/2 lines on gas gage, 3/8 vs. 7/16 is subjective assessment by pick up and drop off attendant. 2. No proof was provided to justify the extra fuel charge. 3. This puts burden on customer to try to put enough gas in truck to get it back to 7/16 full, running truck while filling to see when gague hits that subjective amount ( all against warning signs on not fueling with truck running) which I did, and 4. Forcing customer to put more fuel in than at pick up to not get hit with fuel charges, which I did but still hit with charges because of subjectivity of process. 5. Puts burden on customer to stop for fuel at least one time more than they otherwise would (middle and end vs. Just end) unless you can get lucky or calculate fuel economy and put in enough fuel at first stop to finish trip and end with 7/16 tank of fuel. Simple solution is provide truck full and expect it returned full as all major car rental companies do. If not returned full, then customer pays to bring it back to full. No subjectivity and no extra burden on your customers.

Robert Wilkison 
Rating:
5.0

Customer did not leave a comment.

Mike Gazecki 
Rating:
5.0

This is the only place I go to they are actually others closer to me. They always have what I need and great customer service

Johnny Evans 
Rating:
5.0

I was very satisfied. I have no suggestions . Last minute booking and the staff member was courteous and very accommodating. Needed to extend and the gentleman that handled the transaction was very professional and helpful.

Wanda Mayse 
Rating:
5.0

Customer did not leave a comment.

kristine Scott 
Rating:
5.0

The check engine light was on but the employee said it would be ok as the truck just needed maintenance. We had no issues although the truck looked like it was ready to retire. 90,520 miles with several scratches and dents and the black weather stripping above the windshield was very loose. Glad it didn’t rain!

Edward Chellice 
Rating:
5.0

Customer did not leave a comment.

Jon Simmons 
Rating:
5.0

Customer did not leave a comment.

ERIC GREENWAY 
Rating:
3.0

There really wasn’t any checking upon return. I briefly spoke to the agent and he took my keys and explained that I would receive a email receipt which I did. The receipt was accurate but I had taken pictures of the vehicle and dashboard information both before and after to make sure things were accurately reported in the final bill. Overall the final results were fine.

steve werstiuk 
Rating:
5.0

My intention was to rent a cargo van. However, there was none available. The UHaul representative recommended that I use a box truck which I did. I had never driven a box truck and was somewhat intimidated. I must confess, I had a GREAT experience. The truck was easy to drive and I was able to complete moving items that I purchased. I will most definitely use UHaul on Salem Road again and highly recommend them to everyone. The representative was a consummate professional who provided excellent customer service!

Geraldine Henderson 
Rating:
5.0

Customer did not leave a comment.

subbulakshmi krishnaswamy 
Rating:
1.0

My 8 year old found a pipe in the truck with weed in it. The attendant at the location would not let us use online check in.

Kayla Lawson 
Rating:
5.0

Customer did not leave a comment.

Latasha Drake 
Rating:
5.0

A/C didn’t work a was hot from engine inside. Check in an out was easy. Didn’t need that big of truck. Didn’t offer anything small than a 15 ft truck online Overall satisfied a got the job done.

Jerry Parnell 
Rating:
5.0

Customer did not leave a comment.

MAC KNOPF 
Rating:
5.0

We would like to use this vendor as our primary location as it ids only 1 mile from our office.

Wendell Roberson 
Rating:
4.0

Customer did not leave a comment.

JENNIFER GREENE 
Rating:
4.0

Customer did not leave a comment.

DEBORAH STALKER 
Rating:
5.0

Customer did not leave a comment.

RICHARD BALDWIN 
Rating:
5.0

Customer did not leave a comment.

Ann West 
Rating:
5.0

Ryan was always helpful.

George Reynolds  |  Overall Experience 
Rating:
3.0

Very busy

Bryan Bedenbaugh 
Rating:
4.0

Make the drop location more convenient to where the unload occurs and not a 40 minute drive to drop the truck and return

Manfred Smith 
Rating:
3.0

Customer did not leave a comment.

Tiffany Amorosino 
Rating:
5.0

Warning about losing keys. I was about to pay over $200.00 to locksmith to open truck. Then I found the keys!!!

shemuel yisrael 
Rating:
5.0

Customer did not leave a comment.

Lashawnda Smith 
Rating:
4.0

Easy in and parking - we dropped off after hours so we cannot comment on the people and interior setup.

Jeffrey Troiano 
Rating:
5.0

Clean direction and drop-off!

John Chapman 
Rating:
5.0

They gave it to me pretty dirty on the outside but that doesn’t make too much difference to me

Roslyn Felver 
Rating:
4.0

Customer did not leave a comment.

John Alford 
Rating:
3.0

He told me the truck was full when picked up in MD which was notvtrue. I had to go fill tank to avoid a $75 gas charges and was told that would add extra mileage. So mad, I went and spent $50 + mor dollars, returned truck and left keys inside.

Patty Disilv 
Rating:
5.0

Nothing yall are excellent

SHAWANNA NIX 
Rating:
4.0

Customer did not leave a comment.

SHERRY HOWELL 
Rating:
4.0

Customer did not leave a comment.

James Phelps  |  Overall Experience 
Rating:
4.0

Overall, it was a great facility for storage! The price could not be matched, it was clean, and secure. The only minor issue was that the space to maneuver our travel trailer was a little snug, but we managed. Otherwise, no issues.

Tyler Dixon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Goss  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Whitney Snyder  |  Overall Experience 
Rating:
5.0

Will use again

Ray Hunt  |  Overall Experience 
Rating:
5.0

great customer service

Billy Paul  |  Overall Experience 
Rating:
5.0

Best price in town, great place to store a boat or RV, parking on pavement and well lit.

James Haberberger  |  Overall Experience 
Rating:
5.0

Excellent facility highly recommend

Gary Daigle  |  Overall Experience 
Rating:
5.0

Ryan was awesome. We tell everyone abour the Parking Depot. We sold our trailer that is why we left.

Brian Allison  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top