Customer Reviews for Paradise Auto Sales
(U-Haul Neighborhood Dealer)

230 reviews

1792 Dowell Rd   Grants Pass, OR 97527

(541) 787-4017

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(541) 787-4017

1792 Dowell Rd
Grants Pass, OR 97527

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Anthony Martinez 
Rating:
5.0

Patrick at 239 Redwood Hwy in Grants Pass Oregon was beyond helpful and all around amazing!

brenda booker 
Rating:
5.0

Great service thank you

Ken Maier 
Rating:
5.0

Nothing different. This was a simple experience

Jennifer Cooley 
Rating:
5.0

Excellent place and customer service

james larsen 
Rating:
5.0

Customer did not leave a comment.

Denise kalic 
Rating:
5.0

Everything was great thank you

Ken Maier 
Rating:
5.0

Very curious. Friendly and a very present situation.

Brian Maxwell 
Rating:
5.0

Very nice guy, easy to work with. Great experience will recommend

Elizabeth Maxwell 
Rating:
5.0

The staff was amazing and would to back with future rentals

damon hathaway 
Rating:
5.0

Always a great experience thank u

JAMIE SWEAT 
Rating:
5.0

Helpful

PHILIP KEIFER 
Rating:
5.0

Very helpful

PHILIP KEIFER 
Rating:
5.0

Very helpful and conveniently located.

Kevin Sutton 
Rating:
4.0

Keep doing what you're doing. Shawn (sp) was a marvel. Very helpful.

Terry Degan 
Rating:
3.0

I could have been assigned to a more convenient drop-off location. This one was a bit out of the way. They were friendly and helpful getting me checked in and all dropoff checks completed.

Randall Wampler 
Rating:
5.0

The guys were great, had me hooked up and running in no time. Professional and friendly as always. Will use again in the future.

Graham Baker 
Rating:
2.0

Paid to have a dozen moving blankets included, but these were not provided. When I asked to be reimbursed, they said they were unable to and that I needed to take up the issue with U-Haul directly. Further, the layout made it difficult to access the trailers.

Craig Reddell 
Rating:
5.0

Customer did not leave a comment.

Randall Stovall 
Rating:
4.0

Customer did not leave a comment.

dennis turner 
Rating:
3.0

Super close to where I moved to and super easy to drop off.

Brandy Waite 
Rating:
3.0

The original drop off location did not identify where to drop off the van. When I bought the van there during open hours I was told there was another site it should have been dropped off. This was not communicated originally by U-Haul not the drop off sites fault, U-Hauls

Kevin Hansen 
Rating:
5.0

Best experience we have ever had at a uhaul!

Claudia Tone-Krause 
Rating:
5.0

Customer did not leave a comment.

mike martin 
Rating:
4.0

Customer did not leave a comment.

Sean Callaghan 
Rating:
5.0

I can't come up with anything at the moment.... my experience was the best......

steve simmons 
Rating:
5.0

Customer did not leave a comment.

Douglass Borngasser 
Rating:
5.0

Customer did not leave a comment.

WILLIAM STRICKLER 
Rating:
4.0

Customer did not leave a comment.

cherie gabbert 
Rating:
5.0

Customer did not leave a comment.

Douglass Borngasser 
Rating:
5.0

Excellent condition and service

Rich Selvidge 
Rating:
3.0

Make sure equipment has proper licensing, and tires and fluids checked.

Karissa Durfey 
Rating:
5.0

Customer did not leave a comment.

Carlin Hagen 
Rating:
5.0

I had to come back 3 times do to uhaul not having a functioning system. Not the location I went to but the main network. I was told I will be getting a credit for my inconvenience. We will see how that goes.

Jacob Windhorn 
Rating:
5.0

Made it easy!

Rick Hill 
Rating:
1.0

Patrick was very rude and ignored me when I asked him what he needed and was very short with me. Very poor customer service.

Nicolaus Faulkner 
Rating:
5.0

Customer did not leave a comment.

Michael Miranda 
Rating:
5.0

Customer did not leave a comment.

Denise Michele 
Rating:
5.0

Customer did not leave a comment.

Gordon Hart 
Rating:
5.0

Customer did not leave a comment.

Lynda Waltz 
Rating:
5.0

Customer did not leave a comment.

carolyn mothershed 
Rating:
5.0

Not much. The guys that work there are awesome.

Richard Johnson 
Rating:
1.0

The guy who did my reservation lied to me and booked it wrong causing me to pay a $600 fee!!! They also put my family in danger by giving me a trailer with a bad wheel bearing causing me to lose my tire on the freeway with my children & wife in the car. UHAUL themselves were also very unprofessional and played volleyball with me over the phone for 2 hours. I had to wait 12 hours before they got me back into a new trailer & on the road again.

Daniel Espinoza 
Rating:
5.0

Service was excellent. Personnel were very helpful. I have no complaints.

Dennis Duru 
Rating:
5.0

Customer did not leave a comment.

Jon Traud 
Rating:
5.0

Customer did not leave a comment.

Richard Miller 
Rating:
3.0

Customer did not leave a comment.

James Walthall 
Rating:
5.0

Customer did not leave a comment.

Andrew Wold 
Rating:
5.0

Customer did not leave a comment.

Samuel Smythe 
Rating:
5.0

Customer did not leave a comment.

Rebecca Brouillard 
Rating:
5.0

Customer did not leave a comment.

Jean Manhart 
Rating:
5.0

Quick and efficient service! The paperwork was very well thought out - easy to understand what to do on my end of the contract! The person who received the truck was very friendly!

Pat Christian 
Rating:
4.0

Customer did not leave a comment.

Chris Goodrich 
Rating:
5.0

They made the return EASY....

Volinda Foreman 
Rating:
5.0

Customer did not leave a comment.

rand mace 
Rating:
4.0

Customer did not leave a comment.

JUDI HENSHAW 
Rating:
5.0

Honestly this was the best possible situation.. easy check in, clean equipment, ect.

Brandon Kennedy 
Rating:
4.0

Gracious

Joyce Alexander 
Rating:
4.0

Customer did not leave a comment.

Jeremy Ricker 
Rating:
3.0

Customer did not leave a comment.

Jill Young 
Rating:
5.0

Customer did not leave a comment.

Robert Rice 
Rating:
2.0

Customer did not leave a comment.

William Culver 
Rating:
4.0

Customer did not leave a comment.

Debora Kraus 
Rating:
4.0

Customer did not leave a comment.

DENNIS OWEN 
Rating:
5.0

Customer did not leave a comment.

Michael Hepburn 
Rating:
5.0

Customer did not leave a comment.

Graham Baker 
Rating:
5.0

Technology does not always work. U-Haul needs to ensure that a paper contract goes out with all rentals. Mobile platforms are not a reliable source for communication. (Dead batteries, lose the device(s), poor cellular reception, etcetera) Otherwise the pick up location was excellent. BTW, the marijauna haulers out of that location are way down. words from the franchisee operator. Weed is only $200/lb now. So U-Haul should see a decline in this nefarious operation of the under world.

Eric Dittmer 
Rating:
5.0

Perfect experience

SUSAN KAY JOHNSON 
Rating:
3.0

Customer did not leave a comment.

Carrie Turner 
Rating:
5.0

very awesome guy running place

dale campbell 
Rating:
5.0

Customer did not leave a comment.

ron Kiepert 
Rating:
5.0

Nothing

Kenton Joe parks 
Rating:
5.0

Customer did not leave a comment.

Daryl barnes 
Rating:
5.0

Customer service was great this is definitely a 5 star location

BRIANA Jimenez 
Rating:
3.0

We picked up the truck and it had between and eighth and quarter tank. It shifted hard

Wren Murphy sheldon 
Rating:
5.0

Customer did not leave a comment.

Adrian Lopez 
Rating:
5.0

nice area to drop off unit and friendly people

THOMAS CROSSAN 
Rating:
5.0

Customer did not leave a comment.

Codey Williams 
Rating:
5.0

Nice guy

Zane Thornton 
Rating:
4.0

Customer did not leave a comment.

Jes Webb 
Rating:
5.0

Customer did not leave a comment.

Kirk Bales 
Rating:
5.0

Just make sure u put enough gas in it when u drop it off

Alicia GARCIA 
Rating:
5.0

Everything went really smooth, from initial reservation, to pick up, to drop off. Everything was super easy. Great service.

Dwayne Rhodes 
Rating:
5.0

Customer did not leave a comment.

Ronald Duckhorn 
Rating:
5.0

Customer did not leave a comment.

John Gibb 
Rating:
5.0

Customer did not leave a comment.

Donald Zink 
Rating:
5.0

Customer did not leave a comment.

Jv Culbertson 
Rating:
5.0

awesome experience, easy and quick, thanks

Gary Birrer 
Rating:
5.0

Customer did not leave a comment.

Ron Larson 
Rating:
5.0

Customer did not leave a comment.

ANGELA Boudreau 
Rating:
5.0

Thank you! Fast and professional assistance!

Lory Hueth 
Rating:
4.0

Customer did not leave a comment.

Sharon Boland 
Rating:
5.0

Good people to work with, very helpful.

GEORGE GARNER 
Rating:
4.0

Customer did not leave a comment.

Thomas Harris 
Rating:
5.0

Customer did not leave a comment.

William Thomas 
Rating:
5.0

Pleasant people to work with…

WILLIAM THOMAS 
Rating:
5.0

Keep up the good work.

Charles Belcher 
Rating:
5.0

customer service was great, in and out and return in no time,

James Ridgley 
Rating:
5.0

Customer did not leave a comment.

gordon hart 
Rating:
2.0

Customer did not leave a comment.

SARAH EMMONS 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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