Customer Reviews for PD Ace Hardware
(U-Haul Neighborhood Dealer)

38 reviews

330 E Main St   Green River, UT 84525

(435) 564-3241

Office Hours

  • Mon-Sat: 8 am–6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(435) 564-3241

330 E Main St
Green River, UT 84525

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–6 pm
  • Sun: Closed
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Nothing at all

kenny abbott 
Rating:
5.0

Customer did not leave a comment.

boyd anderson 
Rating:
5.0

Customer did not leave a comment.

Robyn Peterson 
Rating:
1.0

Vehicle had major mechanical defects. Staff was smoking marijuana. When I called they offered nothing to make it correct and threatened to charge me for the damages that occurred prior to pickup. I’ll use a different company in the future.

David Beyer 
Rating:
5.0

Great guys! Excellent help!

Mark Oguin 
Rating:
5.0

The people at the Ace Hardware in Green River, UT, were kind and helpful to us in a very difficult situation. We are grateful.

Lori Dircks 
Rating:
5.0

Customer did not leave a comment.

Ross Whitaker 
Rating:
5.0

Customer did not leave a comment.

Cody Jenson 
Rating:
4.0

Customer did not leave a comment.

Alexandra Keeling 
Rating:
2.0

I love this Ace location and shop there all the time, the staff are really helpful when it comes to my various home improvement needs. Unfortunately I dropped off the trailer on a Sunday, and when I called on Monday to confirm they had received the trailer they said they would get it all checked in. They did not do that, and I was hounded by U-Haul for the next two weeks because they were trying to fine me for a late return. I e-mailed U-Haul photos of the trailer to confirm I had returned it literally only three days after I had rented it, well withing the five day rental time-frame. It's not like I have the technical skill to falsify metadata on a jpeg, so it should have been pretty easy to see the date on which the photos were taken. They still kept calling me claiming it was not returned. They called me in the middle of a work trip to continue hounding me about it. Finally they called the location and confirmed it had been returned. It left a sour taste in my mouth both for the quality of service at this Ace and U-Haul. I find it absurd that U-Haul took so long to simply make a single phone call to the Ace to confirm I had returned the trailer. Honestly it was pretty horrid customer service.

Paloma Alma Ruedas 
Rating:
5.0

Super helpful, more than I’ve ever received at any moving company.

JASON BOSLER 
Rating:
3.0

The staff was uninformed and unhelpful. We rented this truck because the trailer lights on our 6x12 stopped working. We wanted to leave the non working trailer behind and we’re told there would be $200 in extra fees.

donald hodgson 
Rating:
5.0

Customer did not leave a comment.

BERNHARD Schneider 
Rating:
5.0

Customer did not leave a comment.

Christopher German 
Rating:
5.0

Customer did not leave a comment.

James Ammons 
Rating:
5.0

Customer did not leave a comment.

Patricia Pyle 
Rating:
5.0

Great customer service! Went over and above.

Matt Crabtree 
Rating:
5.0

Customer did not leave a comment.

Chuck Lehman 
Rating:
3.0

No one there to check me in

Richard Larsen 
Rating:
5.0

Customer did not leave a comment.

Todd Marz 
Rating:
5.0

Take that unit out of service or at.least fix the back door.

Stephen Childers 
Rating:
5.0

Great experience.

allen burns 
Rating:
5.0

Customer did not leave a comment.

Gary Riches 
Rating:
5.0

Customer did not leave a comment.

SUSAN HUNDLEY 
Rating:
5.0

Customer did not leave a comment.

Danielle Parker 
Rating:
5.0

We were in a huge bind with our car breaking down in the middle of nowhere. UHaul bailed us out of horrible situation. I couldn't be more grateful.

ERIC HOWEY 
Rating:
2.0

Customer did not leave a comment.

Eric DeCarlo 
Rating:
3.0

The key drop was hidden behind a pallet of fertilizer, nowhere near the entrance to the building.

TIMOTHY PATRICK RAU 
Rating:
5.0

Customer did not leave a comment.

WALTER MALDONADO 
Rating:
4.0

Customer did not leave a comment.

ALAN WEST 
Rating:
5.0

Easy drop off

KEITH DOUGLAS MCCOWEN 
Rating:
5.0

Customer did not leave a comment.

ERIKA RAQUEL CARDONA 
Rating:
5.0

Customer did not leave a comment.

IROD FOLSOM 
Rating:
4.0

Literally the only option for us to rent a vehicle to get to salt lake after being abandoned by a tow truck company who refused to let us ride with our broke down down car. Easy pickup and drop off. Truck was huge but also we we’re working with what we can eh.

AUGUSTE KOSHY 
Rating:
5.0

Good location but far from my intended pick up location.

CHRIS BUONCUORE 
Rating:
5.0

It was really easy to rent the truck. The truck performed really well.

RICKY BRINKERHOFF 
Rating:
4.0

good experience

Michael Duplak 
Rating:
5.0

Over all it was pretty good. Very good attendant, Small office at the end of a very bumpy dirt alley road. I filled out every thing on line so the process went quick. Warning: Watch your mileage and be sure you check it out before you reserve your truck. When I placed my order live I told u-hall I was going from 80026 Erie CO to Moab UT. Moab is 37 miles south off of I-70. They told me I needed to return the truck to Green River CO which is another 22 miles west on I-70 from where you turn off to go to Moab. Bottom line 37 miles from I-70 to Moab and back to I-70 is 74 miles to continue on to Green River. I was lucky I was only about 10 miles to where I had to go to load the truck in CO. Your mileage is calculated from pick-up point to drop off point and very few miles for loading point and drop off point. In a big metro area like Denver the truck pick up point to a home loading point can easily be 10 miles in the opposite direction you want to go. I returned the U-hall truck to the drop off point on the same day I picked it up even though they gave me 3 days to make the trip. I got no credit for the prompt early return but needed to pay for the extra miles. The folks at the pick up and drop off were great but watch out for U-hall and the way they calculate miles. Bottom line make sure you let U-hall know how many extra miles you are going to need because it is $0.40/mile.

PATRICK Baril 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top