Customer Reviews for Ozark Storage of Berryville
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

41 reviews

109 Miller St   Berryville, AR 72616

(870) 505-4021

Office Hours

Always Open On Your Smartphone

Services at this Location:

Contact Us

(870) 505-4021

109 Miller St
Berryville, AR 72616

Services at this Location:

Office Hours

Always Open On Your Smartphone

No photos available

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

There were mouse droppings everywhere and mice had chewed on my belongings.

ROGER SMITH  |  Overall Experience 
Rating:
5.0

The only thing was we found a lot of mice evidence that I never had at the other storage building you all had.

Amy Kolb  |  Overall Experience 
Rating:
5.0

Excellent experience with Berryville Ozark Storage.

KATHERINE CANTELE  |  Overall Experience 
Rating:
5.0

There was no lighting in the units themselves which did not help with either moving in or out. The office in Berryville closed which meant all transactions were done over the phone beginning in Jan. 2021. On the phone the staff seemed friendly enough, but then I get a notice of a payment contracted without my permission for a month I was not in the unit. I moved out June 27, 2021, but was charged for the month of July. You took the deposit of $25.00 and charged me $100.00 on the 3rd of July. Even if this is due to late reporting of my moving out $125.00 for 3 days seems a bit excessive. That is another months rent for the unit. Not finding that very customer friendly.

Regina FIELD  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Christopher Dicken 
Rating:
5.0

Customer did not leave a comment.

Christopher cline 
Rating:
5.0

Customer did not leave a comment.

JEREMY JOHNSON 
Rating:
1.0

Call taker has on idea the difference between width, length or height measurement. She insisted that a certain size trailer would work for the vehicle I described to her. It would not fit on trailer. Then we brought it back within 2 hours. Would not offer any refund or discount for her mistake. We will not use a UHaul again.

william weaver 
Rating:
5.0

Customer did not leave a comment.

Michelle Akins 
Rating:
4.0

UHaul website listed this as the closest open location on Sunday for return. Passed 3 open return sites that would have saved the 25 min drive if site was up to date.

John Thompson 
Rating:
5.0

I was treated more as a friend than a client by the management. I could not be happier with the overall experience.

Donald Lemoine  |  Overall Experience 
Rating:
5.0

very friendly and clean and very professional

Castle Rental Mitch 
Rating:
5.0

Customer did not leave a comment.

Tyler Robinette 
Rating:
5.0

Sara is a sweetheart. Thank you.

Chris Rodgers 
Rating:
5.0

Customer did not leave a comment.

Alexis Brodie 
Rating:
5.0

The lady that works there is very helpful and fast. Thank you

orenea ofo 
Rating:
5.0

Customer did not leave a comment.

Aaron Conyers 
Rating:
5.0

There trailer was pretty dirty but it was no big deal to sweep it out. Our rental was changed 3 times but we were very well compensated and we really appreciate the effort and thought customer service put into it. Uhaul is the only company I'll use for these services.

Jessica Graves 
Rating:
5.0

Customer did not leave a comment.

Adam Ray 
Rating:
5.0

Customer did not leave a comment.

Carlos Romo 
Rating:
5.0

Customer did not leave a comment.

Doris Baughman 
Rating:
5.0

Customer did not leave a comment.

Deann Blevins 
Rating:
3.0

Again, the private location was fine. Uhaul screwed up not the location.

Danyell Bieschke 
Rating:
5.0

Nothing excellent customer service, helpful and very friendly.

William Zager 
Rating:
5.0

Customer did not leave a comment.

ADAM RAY 
Rating:
5.0

Fast, friendly service. Thanks

Dennis Murray 
Rating:
2.0

We didn’t get the 3 dozen blankets I paid for It took 30 mins to get into the truck... Nobody from the main office picked up the phone or ever called me back. I had to call Corp because the app didn’t work... honestly not a good experience at all

Rusty Dycus 
Rating:
4.0

Customer did not leave a comment.

Landry Weston 
Rating:
3.0

Customer did not leave a comment.

Rebecca Brubaker 
Rating:
3.0

Customer did not leave a comment.

Timothy Sutter 
Rating:
5.0

Amanda was the service representative that checked our truck back in. She was so friendly and so helpful and so knowledgeable very very nice experience with her.

Denise Waddle 
Rating:
5.0

Customer did not leave a comment.

DENNIS LONG 
Rating:
5.0

Great and friendly service! I bypass another uhaul bc of the poor service at the place 10 miles closer to me bc these people are so nice!

Clinton Bartlett 
Rating:
5.0

My first reservation was with another facility here in Berryville Arkansas The Outpost my experience with them was absolutely awful the service they literally asked me to leave their building when I was trying to tell them and show them that I had done everything and even signed the contract they reversed our payment they did all these things that cost us money but from the time I spoke to customer service they redid the reservation for the next day and the Berryville Self Storage people were absolutely amazing but I do think something needs to be done with the first original place I had the reservation and I hope that you handle that correctly because they did not have customer service the person that was there when I was to pick up new nothing had no idea what she was doing she kept having to call the owner and he was 40 miles away so I hope that you do something about that thank you

Dondee Brown 
Rating:
5.0

Customer did not leave a comment.

Allan Rodney 
Rating:
5.0

Customer did not leave a comment.

Sherri Anderson 
Rating:
5.0

Customer did not leave a comment.

JD Gepner 
Rating:
4.0

Service was already quite good

Kenny Brown 
Rating:
5.0

Customer did not leave a comment.

Wayne Stacy 
Rating:
5.0

Customer did not leave a comment.

Roger Claxton 
Rating:
3.0

Customer did not leave a comment.

jeanine johnson 
No reviews have been submitted for this location.

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