Customer Reviews for Oviedo Auto Repair
(U-Haul Neighborhood Dealer)

2,419 reviews

1512 W Broadway St   Oviedo, FL 32765

(407) 278-7503

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: 8 am–11 am
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(407) 278-7503

1512 W Broadway St
Oviedo, FL 32765

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: 8 am–11 am
Special Operating Hours
  • 3/31/2024: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Jason Conkling 
Rating:
5.0

The team were super efficient and friendly

CARYL GUNAWARDENA 
Rating:
5.0

Customer did not leave a comment.

Margie Punches 
Rating:
5.0

Just awesome and friendly people to work with.

John Moreau 
Rating:
5.0

Customer did not leave a comment.

JESUS AVILA 
Rating:
5.0

Customer did not leave a comment.

Alfred Parnell 
Rating:
5.0

Customer did not leave a comment.

William Yartz 
Rating:
3.0

Customer did not leave a comment.

RAYMOND HARRISON 
Rating:
5.0

Customer did not leave a comment.

Charles lloyd 
Rating:
5.0

Customer did not leave a comment.

jay ciupik 
Rating:
5.0

Customer did not leave a comment.

Peter Telep 
Rating:
5.0

Becky is very knowledgeable, and friendly, I was in and out in no time. The best!!

Edgar Cruz 
Rating:
4.0

Customer did not leave a comment.

JOHN TANIS 
Rating:
4.0

Customer did not leave a comment.

John Anderson 
Rating:
3.0

Customer service was not friendly or helpful

EMMETT KLUMP 
Rating:
5.0

Customer did not leave a comment.

Mitchell Maher 
Rating:
5.0

Customer did not leave a comment.

Bruce Scheff 
Rating:
5.0

Second time this month I rented the big 26" truck and both were positive experiences. The manager is terrific. Highly recommend Oviedo Auto Repair. Thank you.

Richard ONeill 
Rating:
5.0

Customer did not leave a comment.

John Staines 
Rating:
3.0

Customer did not leave a comment.

Ferdinand Santana 
Rating:
5.0

Always friendly and excellent service

John Moreau 
Rating:
5.0

Customer did not leave a comment.

terry mossbarger 
Rating:
3.0

Rude staff.

Jon Thornton 
Rating:
5.0

Very helpful location.

Richard Franklin 
Rating:
5.0

Customer did not leave a comment.

Robert Maratta 
Rating:
5.0

Customer did not leave a comment.

Patrick Wong 
Rating:
5.0

Customer did not leave a comment.

Perry Brownstein 
Rating:
5.0

Customer did not leave a comment.

Kay White 
Rating:
5.0

Customer did not leave a comment.

Delmara Mantuano 
Rating:
3.0

Put newer tires on the trailer

Alexander Devaux 
Rating:
3.0

It took us 45 minutes to try to return the truck with the online system. Truck was ok

Lisette Nelson 
Rating:
5.0

there is nothing to improve, friendly, fast and efficient process!!

william heatter 
Rating:
5.0

Customer did not leave a comment.

DONALD BUDNOVICH 
Rating:
5.0

Customer did not leave a comment.

Paul Nguyen 
Rating:
5.0

Customer did not leave a comment.

William Yates 
Rating:
3.0

Pick up was a little disorganized. Parking lot was mostly dirt, and a bit muddy. Trailer had not been swept clean by prior renter. Location was very convenient for me, however, so I would use again.

Charles Kleinknecht 
Rating:
5.0

Quick and easy

Richard Reasner 
Rating:
5.0

The original drop off location was compass U-Haul and they were not open or present, even though I was confirmed to drop the truck there and was supposed to be open. The manager on site did not answer the phone. Called U-Haul and was redirected to the broadway location and they accepted the truck. The roof leaked on my furniture and Iit appeared that a repair had failed. Overall less than perfect experience

Otis Yawn 
Rating:
1.0

Service Rep was very unfriendly and upon returning refused to take the trailer off of my truck unless I backed into a tight area where it had been located prior (which I didn't feel comfortable doing). When I told him I didn't feel comfortable maneuvering in such a tight space, he suggested he could drive my automobile and "make it". When I refused, he told me I could take the trailer off anywhere I felt comfortable (except his parking spaces) and began to film me with his phone while I (the customer) unhooked the trailer from my auto. I would avoid this location at all costs. Have used other locations for years and they have been wonderful!

ALBERT GREEN 
Rating:
5.0

Customer did not leave a comment.

RICKY TYE 
Rating:
5.0

Trailer had lots of outstanding maintenance issues.

Richard Birr 
Rating:
5.0

Customer did not leave a comment.

JESUS AVILA 
Rating:
5.0

Customer did not leave a comment.

Wayne Urfer 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Pooley 
Rating:
3.0

The man checking me in was incredibly odd. As I was backing the vehicle to the trailer, he would yell completely unintelligible commands. When he placed the trailer on the hitch, he told me it was not on the ball correctly, I went too fast, and that if my bumper was damaged, he was not liable. All that was needed was to wiggle the trailer and it fell on the ball fine. Huge overreaction. He took a phone call while I was pulling away when he was supposed to be enduring the lights were functioning. If I have to use this location again, since it is closest, I’ll insist I put the trailer on myself.

Christopher Ubben 
Rating:
5.0

Customer did not leave a comment.

Michael Calvin 
Rating:
5.0

Great experience!!!

JOSEPH SHIPE 
Rating:
3.0

Job done as advertised. Vehicle was clean and well maintained. No surprise expenses. It helps to get familiar with the tech features of the whole rental process up front to ensure smooth pick up/drop off experience.

Nicholas Lenssen III 
Rating:
5.0

Customer did not leave a comment.

Deobrah Bradshall 
Rating:
5.0

Customer did not leave a comment.

Evan Eklund 
Rating:
5.0

Service was excellent

MARY MARATTA 
Rating:
5.0

Customer did not leave a comment.

JESUS AVILA 
Rating:
5.0

Robert is a nice guy who I would do business with again. It goes without saying that if you are renting on a weekend, make a reservation online and be prepared to wait a short while when picking up equipment on a Saturday or Sunday morning. It's not Oviedo Auto Repairs fault. Those days are obviously the biggest moving days of the week. U-Haul's system allows you to check in and return the vehicle by phone yet some of that is done by text or email and you physically have to wait in line to be given keys to a truck or have trailers attached to your personal vehicle.

Kathleen Mooney 
Rating:
3.0

There were no issues picking up the car hauler. I was told by the lady to return it and drop it in tha same spot when it returned it. I was in the process of doing so when the extremely rude guy came out walked opposite from where I was in the lot and started yelling at me to put the trailer back in a different location than I was told when I picked it up. He then proceeded back into the building as I never saw him again. So I went I looking to see if the unit needed to inspected or signed back in. His response was nothing and said I was done and just leave. So I left. Very unprofessional and rude.

Michael Rosinia 
Rating:
4.0

Customer did not leave a comment.

Allan Acosta 
Rating:
5.0

It was painless and everyone was very helpful!

chris reid 
Rating:
5.0

Customer did not leave a comment.

JASON MYERS 
Rating:
5.0

Customer did not leave a comment.

Nicolas Andrews 
Rating:
4.0

Customer did not leave a comment.

ralph morrison 
Rating:
3.0

Customer did not leave a comment.

JAMES BAYENS 
Rating:
4.0

Customer did not leave a comment.

Andre Blair 
Rating:
5.0

Customer did not leave a comment.

BRETT SPALDING 
Rating:
4.0

Customer did not leave a comment.

ralph morrison 
Rating:
4.0

Customer did not leave a comment.

ralph morrison 
Rating:
4.0

Customer did not leave a comment.

jack kaleita 
Rating:
5.0

On drop off, I was greeted by a very friendly Becky as I parked the truck. The drop-off was quick and simple. Thank you Becky.

Charlie Keller 
Rating:
5.0

Awesome

Robert Maratta 
Rating:
4.0

Customer did not leave a comment.

jeff moskos 
Rating:
4.0

Robert is a hard working fellow who knows how to provide excellent and consistent service. We utilize his location for pick up and drop off when traveling to our vacation home in NC. We do this every year, and his service has always been top knotch. His front office is pleasantly messy, but he always knows where everything is, and can retrieve needed information, supplies, etc with absolutely no difficulty. Provides a certain down home atmosphere. His use of computerized data entry for both pick up and drop off is superb, and the whole process is seamless and completed with effortless rapidity.

Lawrence Kramer 
Rating:
5.0

Customer did not leave a comment.

Jon Touchstone 
Rating:
5.0

Customer did not leave a comment.

Mark Thailing 
Rating:
5.0

Customer did not leave a comment.

Donald Paris 
Rating:
5.0

Customer did not leave a comment.

mary joe antalek 
Rating:
5.0

Customer did not leave a comment.

ted erion 
Rating:
5.0

Fast and kind service

DAVE WIELGUS 
Rating:
5.0

Customer did not leave a comment.

Phillip McCollough 
Rating:
3.0

The office area is a mess, not presentable to a customer. 1st impressions are lasting one. If the office looks like a bomb went off, then how well are the vehicles kept.

Dave Moffett 
Rating:
5.0

Customer did not leave a comment.

Jon Touchstone 
Rating:
1.0

This place is a dump on every way! The lady was they was not very near ce or helpful. And blamed the company for everything. Claimed that if I returned the trailer after the 8 hours that I said I needed it for I would be charged for another day & that there alwete not 24 hours days any longer. The place was closed when I returned the trailer there was a clipboard on a chair with no instructions on how to check the trailer back in. After attempting 3 times to check it in myself I call the U-Haul 800 number. The message said the wait time was less than 5 minutes it was 10 plus minutes for someone to answer. And was sent another code number to check it in & it still didn’t work. I was told she would make note & I would receive an email receipt in the morning.

JEFFREY KAPLAN 
Rating:
5.0

Customer did not leave a comment.

Scott Sims 
Rating:
5.0

Robert was extremely helpful and even though he was busy with a line of customers he handled us all efficiently and politely.

Marc Senecal 
Rating:
5.0

Customer did not leave a comment.

Frank Osler 
Rating:
5.0

Nothing,

Robert McDonald 
Rating:
3.0

Customer did not leave a comment.

Thomas Grauer 
Rating:
4.0

Todo bien

JOSE CORREDOR 
Rating:
1.0

The drop off location in Oviedo on Broadway sucked she was rude, crude swore at my husband and I a yelled . I would like a supervisor to call me on her. 330-565-0040. She treated us so bad I will never use U-Haul again.

Debbie Andio 
Rating:
5.0

Everything was great! Excellent customer service and friendly employees! Definitely would use them again and refer anyone to them!

herman santini 
Rating:
4.0

Customer did not leave a comment.

JEFFREY BOYER 
Rating:
5.0

Customer did not leave a comment.

Lucinda Gonzalez 
Rating:
5.0

Customer did not leave a comment.

ARTHUR FISHER 
Rating:
5.0

Customer did not leave a comment.

Lee Evans 
Rating:
5.0

Location was extremely convenient and staff were very friendly.

David Bruno 
Rating:
5.0

Customer did not leave a comment.

JOSE ANGEL GALAN 
Rating:
5.0

Customer did not leave a comment.

charlie mahoney 
Rating:
5.0

Customer did not leave a comment.

Emmett Henry 
Rating:
5.0

Customer did not leave a comment.

Matthew Wright 
Rating:
5.0

Great customer service at Oviedo Auto Repair

richard Solomom 
Rating:
5.0

Customer did not leave a comment.

Jeremy Kane 
Rating:
5.0

Customer did not leave a comment.

Samuel Griffith 
Rating:
5.0

Customer did not leave a comment.

ROBERT STEPHENSON 
No reviews have been submitted for this location.

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