Comentarios del cliente para Outbox Self Storage
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de Outbox Self Storage
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Art R. en
Quick and easy Thanks
Benjamin M. en
I dropped-off the truck after-hours, but the location was easy to find and well lit, well maintained and the drop-off process was very smooth.
Dustin H. en
Just need to ask customer about then explain any new return procedures and app.
David S. en
Easy and quick. Truck bed was a bit dirty with leaves, etc. The check in process on the other end was not explained online when I reserved or at Outbox..
Jade H. en
I didn’t sign on anything. I only received a receipt through email. One employee wanted to say the truck had been checked in and it clearly wasn’t because everything came back incorrect. Don’t overcharge your customers for miles they did not use and actually check and notate the current miles and fuel level so that everything comes out how it’s supposed to.
William M. en
did not receive the rental equipment I ordered. 1 Appliance Dolly: $10.00 and 1 Furniture Dolly: $7.00. They told me it was going to be in the truck, drove all the way home to find that it was not there as promised. overall good location and friendly staff. would not suggest mobile pick up.
akeetha G. en
To high I’ll find a cheaper way next time to move and I had to pay an extra 20 and they refund it back but still shacking my head
Harry N. en
I selected a different location to drop off the equipment. When I got there, they told me they could not accept it and directed me to another U-Haul location to drop it off. The second location first told me they could not accept it, before they agreed to take it. I expected that when I selected the location to drop off the equipment, I could drop it off there.
Sarah R. en
More lighting in the parking lot at night would be great.
Rossell W. en
It was a of lock and a lot of blankets in the rear
Sean E. en
Lady was fast and polite.
Feore R. en
This negative review is based on the terrible experience I had at the location on Tryon Rd in Charlotte. My reservation listed that location to pick up the truck and I still have the email to prove it. Upon arrival I was told that not only did they not have the truck I reserved, my pick up location had changed without my knowledge. The service I received at the Tryon Rd location was among the worst of my life. No compassion, no acknowledgement of a mistake, and certainly nothing close to an apology. Thank you U-Haul for an absolutely terrible experience.
Mason B. en
Inside had leaves and dirty blankets. Other than that great service!
James M. en
They cut my lock but waived my additional day as a remedy. Couldn't be happier! The young lady that checked me out was awesome and deserves a raise! I believe her name is Kimberly. Do it... she's a gem!
Brian W. en
Warm, friendly and inviting ... superior service from the “new” girl ... thank you sincerely ...