Clerk modified online order, added charges without consent. Gave us a receipt meant for another customer, containing sensitive personal information including partial credit card number. Could not provide info on where or when to drop off trailer, since we had to call and ask because we did not have a receipt. Overall the worst experience I can imagine having while trying to move.SARAH R.
Customer Reviews for Osborne Oil
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Melvin G.
Nothing. This place has always brought me satisfaction. And they are always polite and helpfulGARY ALAN T.
El cliente no dejó un comentario.Linda S.
Not a thing! Everything went extremely well!RONALD B.
Personnel were very helpful and efficient at this location.albert M.
El cliente no dejó un comentario.Gary T.
El cliente no dejó un comentario.Trisha D.
El cliente no dejó un comentario.ROBERT L.
I was promised that uhaul would add miles to the 143 miles in the contract because I had to go at least 20 miles away to pick it up since they did not have it at the location I booked it at. No, I got charged separately. Uhaul lied! That is the reason I would not recommend uhaul and will probably never use uhaul again!Kim R.
El cliente no dejó un comentario.JAMES D.
I initially was going to get a 6 by 12 however after consideration, we thought there would be plenty of room in a 5 by 10, so I called and the agent switched it in the computer. The day before, I received my confirmation call and it was then I was told they quit making them, and there was a 5 by 8 at the dealership. We picked it up, and not only was it super small, it was filthy. I cleaned it out and ended up having to make another trip with a pickup to get the rest since I was supposed to have the trailer back that same day. This was not a good experience at all. I've used U-haul before and although I had issues with the salesman, I was very pleased with the trailer.Connie P.
El cliente no dejó un comentario.Roger C.
GREAT JOBMike J.
Very nice.Samuel P.