Comentarios del cliente para One Stop Mini Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de One Stop Mini Storage

Grado total:

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Marcia W. en

Grado:

El cliente no dejó un comentario.

Gayle H. en

Grado:

El cliente no dejó un comentario.

Martha L. en

Grado:

El cliente no dejó un comentario.

Karon A. en

Grado:

personnel. Very nice person ate the counter. I complimented her work and she replied that it's a very nice place to work.

Lisa J. en

Grado:

helpful and pleasant staff

Marius B. en

Grado:

El cliente no dejó un comentario.

Michael B. en

Grado:

Cassie was great to work with. Will be happy to use your location in the future.

Keith D. en

Grado:

El cliente no dejó un comentario.

Joe M. en

Grado:

Great service and the customer service was exceptional thank you for all the help

Joseph P. en

Grado:

Check out woman was great!

Willie G. en

Grado:

Great store

Walid G. en

Grado:

Check in and check out were easy. Highly recommend the insurance.

Brian B. en

Grado:

Cassie was great, exceptional customer service! Thank you for helping take the stress out of moving.

Kristi A. en

Grado:

Honestly this is the BEST location I have ever returned equipment to AND now rented from. I wish other locations were held to your standards. Thank you for making that part of my move the easiest!!! My first experience was the return of equipment this summer upon helping my mom move across the state. It was a nightmare from the start at the origin from another U-Haul location in WA state. When I arrived to my destination Cassie was simply amazing and honestly gave me faith with the U-Haul name once again. When it was time for me to move this past week I knew exactly the location I wanted to rent from and return to. I would highly recommend this location!!!! And a shout out the the lady (sorry I didn’t get your name) who was being trained- great job!!

John C. en

Grado:

Nothing. Everything was quick, friendly and smooth!

Susan S. en

Grado:

Have equipment there for customers . I had to drive an hour to pick up the transport from where I needed it. I was in Sandy Or and had to drive to Camas WA to get the trailer and take it back to Sandy to use it. Very out of the way and I had just drove 400 miles to get to Sandy.

Michael F. en

Grado:

Easy pezy.

Kyle A. en

Grado:

Nothing!

Linda T. en

Grado:

El cliente no dejó un comentario.

RANDALL T. en

Grado:

Cassie, the site manager at One Stop Ministorage in Camas WA, is an absolutely fantastic representative and really went the extra mile to make our U-Haul experience well beyond what we expected!!

Aaron R. en

Grado:

El cliente no dejó un comentario.

Katherine P. en

Grado:

Manager was amazing! Such a down to earth person, if I ever need a uhaul again, I will 100% rent through this storage site.

Benjamin M. en

Grado:

Cassie Asleson was great to work with! She is very customer-focused. Because of the outstanding service I received from Cassie, I will return to this location for future truck rentals.

Brian C. en

Grado:

Really helpful staff at this location

Robert W. en

Grado:

One tire was way low. I had to fill, and add air to all tires.

Lisa W. en

Grado:

El cliente no dejó un comentario.

Larry B. en

Grado:

El cliente no dejó un comentario.

lasse I. en

Grado:

Cassie did an amazing job! She is amazing and is very service oriented.

CONNI J. en

Grado:

Cassie was knowledgeable and easy to work with.

MARY P. en

Grado:

El cliente no dejó un comentario.

earl B. en

Grado:

Cassie was a god send, she took care of us better than any other associate ever has. She was very personable and helpful. I have already recommended her to a few friends. Thanks so much Cassie, you rock.

Frank H. en

Grado:

El cliente no dejó un comentario.

robin C. en

Grado:

El cliente no dejó un comentario.

Victor M. en

Grado:

Not a thing Excellent experience Top Shelf Will use U-haul again next month and making my reservation soon.

Peter P. en

Grado:

El cliente no dejó un comentario.

Sergey A. en

Grado:

Cassie was so helpful, polite and quick to get things done! Outstanding customer service ! Will definitely come back to this location to rent my next uhaul!

Wayne B. en

Grado:

The on site manager was a pleasure to deal with. She was very friendly and helpful.

KRISTI A. en

Grado:

Forgive me for not remembering your name but I would like to say I appreciate all the help I received turning in the uhaul I rented from Kennewick. The destination was night and day compared to where I got the truck from. I was given a truck with undocumented dents and spilled juice in it...which shouldn’t be your problem to deal with. I did leave the UHaul I rented from a scathing review but would like to praise you for your help! I definitely recommend this location! Thank you for turning a bad ordeal into a pleasant one at the receiving end! Kudos to you and your excellent customer service!

Timothy K. en

Grado:

El cliente no dejó un comentario.

John M. en

Grado:

Cassie is wonderful, great customer service. And the bathroom is so clean, spotless. Please tell her how nice that was to see.

Tyler H. en

Grado:

El cliente no dejó un comentario.

Daniel M. en

Grado:

El cliente no dejó un comentario.

Rhett H. en

Grado:

El cliente no dejó un comentario.

debra F. en

Grado:

El cliente no dejó un comentario.

John M. en

Grado:

Cassie is amazing. She is so great at customer service!

Timothy H. en

Grado:

Great people and great service!

Sandy W. en

Grado:

Nothing. I am sorry I do not remember her name but she was amazing. Friendly, knowledgeable, willing to help any way she could. We will be using this facility again in the near future.

Eric R. en

Grado:

El cliente no dejó un comentario.

Harold W. en

Grado:

El cliente no dejó un comentario.

TONY I. en

Grado:

What a great experience at the drop off location, i was worried about the problems i had at pickup location, but the lady was over the top helpful and very knowledgeable about the entire process! 10 out of 10 for drop off location and personal

Samantha Q. en

Grado:

The woman working the rental was amazing. She is incredibly friendly, polite, and knowledgeable. Her attitude and willingness to help was above and beyond. She was caring and kind and I’m so glad I was able to have this experience.

John F. en

Grado:

El cliente no dejó un comentario.

Bobby M. en

Grado:

El cliente no dejó un comentario.

mark C. en

Grado:

The worker Cassie is a joy to work with, I will return

Randall T. en

Grado:

Shellie was the epitome of customet service all throughout of truck rental and storage unit experience!!!

Robert G. en

Grado:

El cliente no dejó un comentario.

bryan Q. en

Grado:

El cliente no dejó un comentario.

John M. en

Grado:

Amazing customer service from Cassie. This is the only place I will rent a truck or get a storage unit.

Cindy (Cerina) B. en

Grado:

Shelly (the manager) is so nice, friendly and caring! She made my whole moving experience a pleasant one! The facility is spotless and the units are well kept too. I highly recommend One Stop Mini

james M. en

Grado:

Shelly was a hoot very energetic and was very helpful on the hook up of the motorcycle trailer, one of the best employees I’ve seen there.

Monique G. en

Grado:

Great staff. They were so nice and caring

AMANDA M. en

Grado:

It took over 2.5 hours to get a uhaul rented not because of the staff because the system was having troubles. On top of that I went and returned it today and saw on my bank statement I was charged double.

KELLY R. en

Grado:

The agent Deserie was very awesome very helpful. At the pick up location front desk agent had to contact main reservation do to the fact of your computer would not access need to upgrade computers to make it easier on your agents

Paul C. en

Grado:

The app was not very clear that this was not a one-way but an in town rental. I'm grateful that the receiving side was understanding. I misunderstood that part of the contract. This was my first time renting just a trailer so it was all new to me.

Paul K. en

Grado:

El cliente no dejó un comentario.

LARRY B. en

Grado:

El cliente no dejó un comentario.

Ryan F. en

Grado:

El cliente no dejó un comentario.

FRANK S. en

Grado:

El cliente no dejó un comentario.

Phyllis L. en

Grado:

No improvement necessary.

Eric Z. en

Grado:

El cliente no dejó un comentario.

linda I. en

Grado:

None

Mark F. en

Grado:

They overcharged me for fuel! I would not use this location again

WAYNE H. en

Grado:

Thank you

Ron M. en

Grado:

El cliente no dejó un comentario.

Wayne H. en

Grado:

El cliente no dejó un comentario.

joseph K. en

Grado:

El cliente no dejó un comentario.

DEREK M. en

Grado:

El cliente no dejó un comentario.

Darrell J. en

Grado:

El cliente no dejó un comentario.

Ben M. en

Grado:

Checked the lights, confirmed that the running lights didn't come on.

Robert N. en

Grado:

nicole did an outstanding job

Nicole S. en

Grado:

Very friendly employees. Always able to answer questions. Good attitude. Very clean.

Aleksandr Y. en

Grado:

The lady was very kind and helpful.

Victor M. en

Grado:

Outstanding facility, courteous and professional customer service.

TIM M. en

Grado:

My reservation (online) was for 8AM pickup at a different location. I get a call in the morning that there is none at the location and the only one available is at 10AM at a different location further away. Would have cancelled if I hadn't already committed to move my daughters stuff. should have not made the reservation if one wasn't available and if not should have discounted the charges for the inconvenience. Will not be using Uhaul much anymore as I cant rely on them.

Sean C. en

Grado:

Got charges for an extra day even though we dropped it off the night before.

Martin H. en

Grado:

El cliente no dejó un comentario.

jane C. en

Grado:

El cliente no dejó un comentario.

Charles N. en

Grado:

El cliente no dejó un comentario.

Blaik T. en

Grado:

THEY WEREN'T THERE! SAID THEY OPENED AT 9:00 AM AND BY 10 THEY STILL WEREN'T THERE! IT TOOK ME AN HOUR TO DO AN ONLINE THING. The customer service people were really good. Helped me through the whole thing and they both deserve a raise.

Robert B. en

Grado:

El cliente no dejó un comentario.

Steve M. en

Grado:

Service was great!

GAYLE S. en

Grado:

You're mileage rates are driving me to go to your competition.

GAYLE S. en

Grado:

Not very organized. People don't seem to know what they are doing. Box supply and other stuff is limited. Got the job done however. That is stunning. Your computer program is at least half the problem. Upgrade it.

Natalie R. en

Grado:

El cliente no dejó un comentario.

GAYLE S. en

Grado:

El cliente no dejó un comentario.

Samantha Q. en

Grado:

El cliente no dejó un comentario.

MICHAEL H. en

Grado:

One complaint I have is that I tried to change drop off location on line but it wouldn't let me. I called to change it and they told me I had to pick the truck up first. So when I did that they told me I would be charged a relocation fee. The location I wanted to drop off was close to where I picked up, instead of the 200 mile trip I originally had planned. I really should have gotten money back. I'm always moving so I use Uhaul alot. I'm loyal, and I wish it was the same back.

Vince E. en

Grado:

Nice helpful people and the trailer was in very good shape. Thank-you.

Nate P. en

Grado:

El cliente no dejó un comentario.

TIM G. en

Grado:

Great to drop off equipment and have everything done quickly and easily.

Christopher S. en

Grado:

Great local business.

Charles N. en

Grado:

El cliente no dejó un comentario.

Jocelyn L. en

Grado:

Have used this location before. Excellent!

Casandra M. en

Grado:

Give your customers the right equipment