Customer Reviews for Oliva Auto Sales LLC
(U-Haul Neighborhood Dealer)

741 reviews

720 S Main St   Brighton, CO 80601

(303) 835-4759

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: 12:00 pm - 5:00 pm
  • 4/1/2024: Closed
  • 4/6/2024: 12:00 pm - 5:00 pm
  • 4/13/2024: 1:00 pm - 5:00 pm
  • 4/20/2024: 12:00 pm - 5:00 pm
  • 4/27/2024: 12:00 pm - 5:00 pm
  • 5/4/2024: 12:00 pm - 5:00 pm

Show All Hours

Services at this Location:

Contact Us

(303) 835-4759

720 S Main St
Brighton, CO 80601

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: 12:00 pm - 5:00 pm
  • 4/1/2024: Closed
  • 4/6/2024: 12:00 pm - 5:00 pm
  • 4/13/2024: 1:00 pm - 5:00 pm
  • 4/20/2024: 12:00 pm - 5:00 pm
  • 4/27/2024: 12:00 pm - 5:00 pm
  • 5/4/2024: 12:00 pm - 5:00 pm

Show All Hours

  • Free towing inspection
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Everyone is so nice and very helpful!

Taylor Williams 
Rating:
3.0

Customer did not leave a comment.

CHRIS JOHNSON 
Rating:
5.0

Friendly, quick, knowledgeable and helpful. Truck was clean and waited only a few minutes when I got there.

Scott Snider 
Rating:
4.0

Customer did not leave a comment.

James Martin 
Rating:
3.0

Very polite and helpful staff. Employees at the location I returned my 1-way rental were impressed with how well they had connected the trailer to my hitch.

Sarah Wilson 
Rating:
5.0

Customer did not leave a comment.

Melissa Vialpando 
Rating:
5.0

Customer did not leave a comment.

Michelle Randel 
Rating:
3.0

They need to clean the inside of the uhauls before they let someone rent them. The seats had a some mud/clay on it when we picked it up. The floor is okay since that’s where feet go but just not on the seats where we have our hands and stuff on.

Julian Cordova 
Rating:
2.0

More room to park equipment

Paul Martinez 
Rating:
5.0

Very professional, and courteous

samuel padilla 
Rating:
5.0

Customer did not leave a comment.

Nancy Matheson 
Rating:
5.0

Customer did not leave a comment.

Billy Terry 
Rating:
5.0

Customer did not leave a comment.

Joel LaRue 
Rating:
5.0

Customer did not leave a comment.

MARK LOMAS 
Rating:
1.0

You can improve by not charging ridiculous fees! $25 to fold up blankets is unprofessional. That’s not a cleaning fee. That’s somebody doing their damn job. A cleaning fee is throwing trash I left, wiping up spills, etc. Which I did none of that. I filled up the tank above the requested and did not get reimbursed for that, which I didn’t expect to anyways. My point, no one explained to me that I need to fold the blankets up or else I would be charged ridiculous fee! If someone would’ve told me to fold the blankets up, I would’ve folded them up and put them in the corner or wherever you guys wanted them.

Tyler Gibson 
Rating:
5.0

Customer did not leave a comment.

Anita Parsons 
Rating:
5.0

Customer did not leave a comment.

Trent Young 
Rating:
5.0

Very proffesional and courtous more than most i use andci use uhaul alot

samuel padilla 
Rating:
4.0

Customer did not leave a comment.

Daniel Schell 
Rating:
5.0

Customer did not leave a comment.

Tonya Atto 
Rating:
5.0

Customer did not leave a comment.

KEVIN DURAN 
Rating:
4.0

Customer did not leave a comment.

Michael Carter 
Rating:
5.0

Customer did not leave a comment.

John Kreitner 
Rating:
5.0

Customer did not leave a comment.

Bernadette Hinshaw 
Rating:
1.0

I was charge fuel even though I put gas in to where it was as explained.

amera mora 
Rating:
5.0

Customer did not leave a comment.

Gregorio Gutierrez 
Rating:
4.0

Customer did not leave a comment.

Rodney Fair 
Rating:
4.0

Customer did not leave a comment.

connie Douda 
Rating:
5.0

Great customer service.

Raymond Jackson 
Rating:
5.0

Very easy and great service. Very nice staff and easy and quick rental experience

Dana Wise 
Rating:
5.0

Customer did not leave a comment.

Shandy Ickler 
Rating:
5.0

I was quoted a different per mile for the weekend at $0.48 and was charged more money per mile $1.09???

Aaron Evans 
Rating:
1.0

It took 2 hours to get my vehicle. The vehicle had a ripped liner, a broken windshield and food left inside. The stupid process and amount of time it took to get responses from from the people on the app to complete the rental process was assanine. The check engine light was on and the engine sounded rough. I will not rent from uhaul again

Adrienne Pederson 
Rating:
5.0

Very good service, used several times and will again.

Paul Frawner 
Rating:
4.0

Customer did not leave a comment.

KARIANN MARTINEZ 
Rating:
5.0

Always a pleasure to do business with Olivia’s. Professional, friendly and really appreciate your business!

Jeff Tatkenhorst 
Rating:
5.0

Everything was spot on, continue being great.

rebecca ford 
Rating:
4.0

Customer did not leave a comment.

Martin Kragerud 
Rating:
5.0

Customer did not leave a comment.

Silvia Estrada 
Rating:
5.0

We have rented trucks and vans on numerous occasions from this location, and each time the services was amazing and so friendly. Their vehicles are clean and very well maintained. I have enjoyed doing business with this location and will definitely will use again and recommended.

CHRISTINA PEDERSEN 
Rating:
5.0

Best U-haul experience I have had to date. The counter staff was super helpful and made sure my experience was exceptional. Thank you so much for your hard work.

Andrew Allen 
Rating:
5.0

It was very easy to drop off the uhal.

beatrice lopez 
Rating:
5.0

Customer service was great.

Mary Kilker 
Rating:
5.0

Customer did not leave a comment.

Anne Moser 
Rating:
5.0

Customer did not leave a comment.

Orlando Martinez 
Rating:
5.0

It was a routine drop off. I was asked if I needed help unhooking but did not.

Don Toy 
Rating:
5.0

Only rented a trailer. It was exactly what I reserved and was ready when I came to pick it up

David McDonald 
Rating:
5.0

I changed my reservation at the last minute and the people at this location were so accommodating and helpful. Thank you

Lisa Tafoya 
Rating:
5.0

Customer did not leave a comment.

Mike Sullivan 
Rating:
4.0

Customer did not leave a comment.

stephanie Shore 
Rating:
5.0

Owner was awesome

Jerry Benally 
Rating:
5.0

Owner was awesome!

Jerry Benally 
Rating:
5.0

Great location with very friendly and helpful staff. Vehicle was reliable and trailer worked as intended. Would definitely recommend this location and use their services again if I need. Thank you for a pleasant experience.

Joseph Siep 
Rating:
5.0

Customer did not leave a comment.

Paul Frawner 
Rating:
5.0

The van smelled like cigarettes and it was a little dusty and smelly.

Tatiana De Carme Toruno 
Rating:
5.0

Customer did not leave a comment.

Jeff Becker 
Rating:
4.0

Customer did not leave a comment.

Michael Vlietstra 
Rating:
5.0

Customer did not leave a comment.

Scott Graham 
Rating:
3.0

They didn't offer any tow hitches or adapters. So I could not use the trailer. And lost the money

brian brunke 
Rating:
4.0

The only issue with the equipment was it had a few small leaks which we did not notice until we reached our destination and all of our belongings at the front of trailer we wet. I mentioned the leak to the customer service representative hopefully the leak will be fixed so no ones else's property gets damaged

Rebecca Barrett 
Rating:
3.0

Customer did not leave a comment.

miranda Berumen 
Rating:
4.0

Customer did not leave a comment.

Kimberly Genth 
Rating:
5.0

Customer did not leave a comment.

Shawn Lowe 
Rating:
5.0

These people were very helpful! That ask me what happened to the original wheel straps and I said they were damaged so I had to make my own. He said, "No problem, I'll take care of it!" The people at the front counter were also very nice and helpful.

Cleveland Minich 
Rating:
4.0

Customer did not leave a comment.

Paul Dunlap 
Rating:
5.0

Everything was ready, paperwork was easy, and the employees were friendly. They even started the engine and got the AC running.

Shannon Drees 
Rating:
1.0

Inside of truck was dirty, cupholdets sticky and gross. Short black hairs all over seats. Outside was dir ty, windshield dirty and no washer fluid. Lady at counter definitely doesn't know what customer service means.

Becky Trapasso 
Rating:
1.0

Truck had trash in it when I got it. And I had to push back my time because they weren’t going to have it ready after I had already reserved a week in advance. They asked me to get the dolly and the blankets… and in the end I was charged $25 for “not folding blankets” No one told me the blankets had to be re folded. I’m upset that I was quoted 1 number then forced to get $14 insurance and also pay a fee of $25 that’s $40 I didn’t account for… not happy and would love someone to reach out 3036416161.

tyler Harvey 
Rating:
5.0

Customer did not leave a comment.

Nikki Sanders 
Rating:
5.0

Customer did not leave a comment.

Israel Magdaleno 
Rating:
1.0

I initially scheduled a 26ft truck & I was called a day before told none available so I had to take a 20Ft truck, when I scheduled my price was supposed to be $90 cheaper than the 26ft truck ! I was very disappointed w/ the price they charged me & another thing there was no time that I needed to return the truck it just said on Sunday! So why did I get charged an additional $50 I really would want someone to call me to explain

pauline valdivia 
Rating:
5.0

Customer did not leave a comment.

CAREY KUHN 
Rating:
4.0

The only thing that I would say to improve on, is to let the customer know where the padlock is on the back of the truck and the key is in the box of the truck so you don’t have to call the corporate number and then look around the parking lot to figure out where lockboxes are for the key.

Ashton Miller 
Rating:
5.0

They are always helpful and friendly

Nathan Taylor 
Rating:
5.0

Customer did not leave a comment.

HEIDI GARRISON 
Rating:
5.0

Customer did not leave a comment.

Robert Allen 
Rating:
5.0

Customer did not leave a comment.

PATRICIA GARZA 
Rating:
3.0

Customer did not leave a comment.

Frank Maestas 
Rating:
5.0

Customer did not leave a comment.

ROBERT CRANDELL 
Rating:
5.0

Customer did not leave a comment.

frank ankele 
Rating:
3.0

Customer did not leave a comment.

Kyra Newton 
Rating:
5.0

Customer did not leave a comment.

Adrian Salazar 
Rating:
5.0

I could not get the online pick up to work

JONATHAN GEROU 
Rating:
3.0

The location was fine, but the online key access was very difficult. It took us about 25 minutes to figure out how to get the key.

Sanford St John 
Rating:
5.0

Great customer service. Smooth transaction!! If needed I'll be using the same facilities.

Dominic Martinez 
Rating:
4.0

Clean the trailer’s before sending them out

Marshal Younglund 
Rating:
5.0

Thank u so much

Michelle Nunez 
Rating:
5.0

Customer did not leave a comment.

DAVID DEVINCENZI 
Rating:
3.0

It would be helpfull if trailer had a jack for connecting or disconnecting from vehicle.

Orlando Martinez 
Rating:
5.0

Customer did not leave a comment.

ROBERT RIVAS 
Rating:
5.0

Customer did not leave a comment.

Shannon Martinez 
Rating:
5.0

Truck was warmed up and ready to go. We were able to just go.. it was very easy to get done what we needed to do and get to our location safely. Everyone was wonderful and very knowledgeable.

LORRI LAND 
Rating:
5.0

No comments.

Lauren Hoffman 
Rating:
5.0

Truck I used had a really bad hop in the front end from 25-40 and from 55-65mph when loaded and smelled of cigarette smoke. Other than that, great experience!

George Burke 
Rating:
5.0

Customer did not leave a comment.

George Burke 
Rating:
4.0

It was great

Marshal Younglund 
Rating:
5.0

Customer did not leave a comment.

Julie Blas 
Rating:
5.0

Customer did not leave a comment.

Elizabeth ferias 
Rating:
5.0

Customer did not leave a comment.

Katelynn Schmit 
Rating:
4.0

Checkin process was good. Help was providedto attach and set up trailer, and check lights.

Ken Haney 
No reviews have been submitted for this location.

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