Comentarios del cliente para Ocean Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Ocean Storage

Grado total:

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Amber R. en

Grado:

After hours process need improvement

Gabriel R. en

Grado:

El cliente no dejó un comentario.

Macol H. en

Grado:

El cliente no dejó un comentario.

Georgia B. en

Grado:

El cliente no dejó un comentario.

doris M. en

Grado:

El cliente no dejó un comentario.

alfred W. en

Grado:

Everything was great

Brian D. en

Grado:

Have a more knowledgeable staff.

Michael L. en

Grado:

Had to unhook and move trailer into space myself. This service should be provided at drop off.

Laura V. en

Grado:

Customer service was outstanding. Prompt and friendly. Everything was on point. Great job!

John P. en

Grado:

Ustomer service is what this location has above the rest. You can rent anywhere, these folks treat you right

Omar B. en

Grado:

El cliente no dejó un comentario.

chris B. en

Grado:

More than half of the lights on the trailer were not working. When I called this location to report it and try to get it resolved I was told that I had to get the 1800 number from the email they did not have it on hand to give to me. They seem to not care for my safety towing their trailer. When I returned it to this site they wanted to know all about the lights and then resolve it. Is safety a concern to uhaul?

Logan Y. en

Grado:

El cliente no dejó un comentario.

roger G. en

Grado:

Ashley, the on-site rental storage technician, very helpful. She made it very easy for me to secure my rental vehicle and take care of all the details. Super job, Ashley!

James V. en

Grado:

El cliente no dejó un comentario.

John S. en

Grado:

El cliente no dejó un comentario.

Vickie B. en

Grado:

El cliente no dejó un comentario.

Byron B. en

Grado:

Signs weren’t visible. I thought I was in the wrong place. I asked was this uhaul when I walked in and she rudely pointed to a small uhaul sign near the bottom of the door amidst many larger signs on the door. And rudely said there’s a sign there and one there! I continued to get a rude attitude throughout the whole ordeal

christopher T. en

Grado:

El cliente no dejó un comentario.

Monroe C. en

Grado:

The person who was issuing the trailer did not know what she was doing. She kept losing the information in the computer, and even though I did an per-registration on line, she kept asking for the information which was in the computer. It took over an hour to get the trailer, and meanwhile, the line was backing up behind me. Maybe it is not the attendants fault. Maybe she wasn't trained properly.

John F. en

Grado:

El cliente no dejó un comentario.

Joseph L. en

Grado:

El cliente no dejó un comentario.

Jason G. en

Grado:

El cliente no dejó un comentario.

John F. en

Grado:

El cliente no dejó un comentario.

stephen J. en

Grado:

El cliente no dejó un comentario.

William P. en

Grado:

El cliente no dejó un comentario.

Glenn K. en

Grado:

I was called 1 hour prior to my pickup time and told that my reservation was overbooked!!

Stephen K. en

Grado:

The location itself was fine and the staff was as helpful as they could be; however, I had a horrendous experience with UHaul directly, which destroyed any good will towards UHaul. I'm currently trying to start a customer action file.

Doug N. en

Grado:

The customer service rep was not in the office when I came. I had a last minute change to my pick-up location, so that's understandable. But the business cell phone had been allowed to run out of battery, so I couldn't contact anyone.

William P. en

Grado:

El cliente no dejó un comentario.

Jean Z. en

Grado:

I have used U-Haul many times over the past 15 years. This was the best U-Haul experience I have ever had. The office is very clean and organized. I was waited on immediately; the staff person was very professional and assisted me with any questions or concerns I had.

Colleen C. en

Grado:

Great place. no problems and the lady who runs this location was wonderful!