Customer Reviews for Northside Sunoco Gas Station
(U-Haul Neighborhood Dealer)

1,990 reviews

823 N Loudoun St   Winchester, VA 22601

(540) 771-3555

Office Hours

  • Mon-Fri: 7 am–7 pm
  • Sat: 8 am–7 pm
  • Sun: 9 am–6 pm

Services at this Location:

Contact Us

(540) 771-3555

823 N Loudoun St
Winchester, VA 22601

Services at this Location:

Office Hours

  • Mon-Fri: 7 am–7 pm
  • Sat: 8 am–7 pm
  • Sun: 9 am–6 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Brooke Kerby 
Rating:
3.0

Location is adequate. Mobile app struggles to work appropriately, had glitches and had to restart several processes to complete the pick-up and drop-off

THOMASTODD TURNER 
Rating:
5.0

Truck ran horrible barely made it to Rhode Island

Debra Vita 
Rating:
5.0

We have rented 5 or 6 uhauls in the last 2 weeks. This was the best efficiency wise in getting checked in or out. 5- 7 min. And we were done. At other locations 3 times it took at least 1 hour to pick or drop off.

Natalie Shipman 
Rating:
5.0

Customer did not leave a comment.

Preciousleina Pabon 
Rating:
5.0

Customer did not leave a comment.

Justin Powell 
Rating:
5.0

The best rental experience to date~ A+

CLAYTONEMERSON DODSON 
Rating:
3.0

Customer did not leave a comment.

Patti Koutoulakos 
Rating:
5.0

Fast processing. In and out quickly to rent and return. Trailer is aging, but very functional.

Rik Miller 
Rating:
3.0

Customer did not leave a comment.

Jiill Kyzer 
Rating:
3.0

The location is close to home and easy to access. We had snow several times the week prior and the truck was not cleared off and an ice scraper wasnt available. The cab smelled like stale cigarettes and the transmission clearly needs repair.

Meghan Ford 
Rating:
5.0

Customer did not leave a comment.

Benjamin Lopez 
Rating:
5.0

Customer did not leave a comment.

Elwin Clifford 
Rating:
5.0

Customer did not leave a comment.

Matthew Michael 
Rating:
5.0

Customer did not leave a comment.

Tammy Jackson 
Rating:
3.0

Customer did not leave a comment.

Theresa Goodman 
Rating:
5.0

Great RAM cargo van was a pleasure to drive.

Stuart Scott 
Rating:
5.0

Quick, easy and friendly

robert ridley 
Rating:
5.0

Quick and easy. Friendly and professional staff. Would easily use again if needed.

Michael Logan 
Rating:
3.0

Customer did not leave a comment.

Allyson Hull 
Rating:
5.0

They were responsive and accommodating throughout the transaction. I would highly recommend this location.

Ronald Vollen 
Rating:
5.0

Customer did not leave a comment.

Sieger Bokschoten 
Rating:
1.0

We have used this location for years and the service used to be excellent. The trucks were clean and welll maintained. This last time the truck was filthy inside the passenger cabin and the back had gravel mud and leaves. The clerk who checked us out barely did his job. The clerk that checked us back in was much more friendly and was more professional. We’ve always used this location close to our old house but in future we may think about going somewhere else.

joan CUNNINGHAM 
Rating:
3.0

Customer did not leave a comment.

Jessica Runyon 
Rating:
4.0

Customer did not leave a comment.

Evan McCullers 
Rating:
5.0

Customer did not leave a comment.

Richard Baker 
Rating:
4.0

Customer did not leave a comment.

Marguerite Danna 
Rating:
5.0

Everything was great

Jose Reyes 
Rating:
4.0

Easy pick up process even without using online check-in. Was able to add moving blankets last minute with no problem. Representative was friendly and helpful.

carl w marzolf 
Rating:
4.0

Things went well Keep up the good job

JOE FOOR 
Rating:
3.0

The original truck we picked up was not drivable. And was actually dangerous to drive. We were upgraded a larger truck, the only other truck available which was helpful.

Kathleen Hallissey 
Rating:
5.0

Customer did not leave a comment.

brian tavenner 
Rating:
5.0

Customer did not leave a comment.

Dhruv Adawal 
Rating:
5.0

Great 👍

Ronald Scott 
Rating:
3.0

Customer did not leave a comment.

courtney payne 
Rating:
5.0

Customer did not leave a comment.

Barry Batterton 
Rating:
3.0

Why wouldn't anyone ask if there was any problems with truck?

James Christy 
Rating:
5.0

Please make it clear to respond to the pickup email before I leave with the trailer. Also, at drop off, make it clear whether I need to sigh something. I got an email with the receipt, and a place to attest that had not been in an accident, but no way to sign it. Overall, was a great experience, however. Thanks!

neil crowe 
Rating:
5.0

Customer did not leave a comment.

kim croson 
Rating:
5.0

Customer did not leave a comment.

Roger Sims 
Rating:
4.0

Customer did not leave a comment.

James Allen 
Rating:
5.0

I reserved a truck on short notice. The equipment was in nominal condition. Very easy process. Great price. Kay was very helpful. Definitely recommend this store.

Phillip Woodham 
Rating:
5.0

Customer did not leave a comment.

JIMMYDALE BEVANS 
Rating:
4.0

Location was great. The 24/7 service used for phone check in was horrible. It didn't allow me to check in on time and then the response from the help team was delayed. Will never use this service again.

Michael Mitchell 
Rating:
5.0

Customer did not leave a comment.

KENNETHWAYNE TASKER 
Rating:
5.0

Customer did not leave a comment.

lanslat Warren 
Rating:
5.0

Customer did not leave a comment.

mike torrez 
Rating:
5.0

Customer did not leave a comment.

Julie Edmond 
Rating:
5.0

This location is top-notch! Always outstanding service.

COURTENAYANN HOFFMAN 
Rating:
5.0

Customer did not leave a comment.

Byron Rhodes 
Rating:
5.0

Customer did not leave a comment.

henry dillard 
Rating:
5.0

Customer did not leave a comment.

Jesus Galarza 
Rating:
5.0

I was very happy with the service. The guy the store owner is very helpful will love to do business with him again

Gregory Curry 
Rating:
4.0

Customer did not leave a comment.

Jimmy Reardon 
Rating:
5.0

Customer did not leave a comment.

Alan Rogers 
Rating:
5.0

Nothing the staff at this location is the best !!

Mark Moses 
Rating:
5.0

Great service .excellent

mike torrez 
Rating:
5.0

Customer did not leave a comment.

Gary Penrod 
Rating:
1.0

Location attempted to charge $89 rental fee for the pick up that is $19.99. Also tried to add 180 miles! Completely unacceptable

Eric Collins 
Rating:
1.0

Customer did not leave a comment.

Sherman McCraw 
Rating:
4.0

Customer did not leave a comment.

PRAGNESHMANIBHAI PATEL 
Rating:
5.0

Customer did not leave a comment.

Mark Moses 
Rating:
5.0

The service was great, no improvements needed.

Stephen Shoop 
Rating:
5.0

In my local area I have found that this is the place I prefer. I have rented multiple times and they have never failed me. He is always pleasant and professional.

Michael VanValen 
Rating:
5.0

Melissa was right there ready to assist me and gave me excellent help!! My Uhaul experience was outstanding!!! I😊

Kimberly Duckett 
Rating:
5.0

Trailer door stuck sometimes and couldn’t be raised easily

Charles Mullett 
Rating:
4.0

Customer did not leave a comment.

Erin Taylor 
Rating:
4.0

Customer did not leave a comment.

Clifadina Jones 
Rating:
3.0

They assigned me a truck in the papers but they gave me the key to another, that was a waste of time. It also did not have gasoline, which according to them made me very dissatisfied.

CRUZGUSTAVO POSANTES 
Rating:
1.0

I never used the blankets and was told I could not get a refund. At every location if we never used the blankets or the dolly it was refunded and this pms e should honor the same thing but the young lady got rude with me and I will never return to that location again

RICHARD DALTON MILBOURNE JR 
Rating:
5.0

Customer did not leave a comment.

Daryl McKneely 
Rating:
1.0

This location was in a bad area and would have preferred not going there, you may want to warn people before you send them there.

Farah Lafaber 
Rating:
5.0

Always a great group of folks

Jason Birckhead-Nicholson 
Rating:
3.0

Customer did not leave a comment.

CHUKWUEMEKA OBAZEI 
Rating:
5.0

Very nice experience, thank you

Michael Markas 
Rating:
5.0

Customer did not leave a comment.

KEITH JOYNER 
Rating:
5.0

Customer did not leave a comment.

KEITH JOYNER 
Rating:
5.0

Singh and his staff are great to rent from. Extremely professional & I would recommend renting UHaul products from this franchise any time. This was me 2nd rental!

WILLIAM germelman 
Rating:
5.0

Customer did not leave a comment.

PRAGNESHMANIBHAI PATEL 
Rating:
5.0

Customer did not leave a comment.

LAURA PHILLIPS 
Rating:
5.0

Customer did not leave a comment.

David Marshall 
Rating:
5.0

This was the best experience. I have rented 4X this year, this was the best service.

Michael VanValen 
Rating:
5.0

Price for rental is pretty high.

Herman Leigh 
Rating:
3.0

I was charged 3times and never got my deposit back

MINDY CASTILLO 
Rating:
5.0

Customer did not leave a comment.

Kimberly Bentley 
Rating:
4.0

Customer did not leave a comment.

charris ivonne brooks 
Rating:
5.0

All went well!

Paul Brown 
Rating:
5.0

Customer did not leave a comment.

Emmanuel Mercado 
Rating:
5.0

Customer did not leave a comment.

Steven Plante 
Rating:
5.0

Customer did not leave a comment.

Timothy Trivette 
Rating:
5.0

Customer did not leave a comment.

Stefan Alvarez 
Rating:
4.0

Customer did not leave a comment.

Alan Diaz 
Rating:
4.0

Customer did not leave a comment.

Mark Moses 
Rating:
5.0

Customer did not leave a comment.

Jennifer Ingersoll 
Rating:
5.0

Customer did not leave a comment.

PENNY NEWLIN 
Rating:
5.0

Awesome service!

Joseph Zavatson 
Rating:
4.0

Everything was just fine.The employees were knowledgeable and efficient.It only took a few minutes to pick up and drop off.Pleasant experience.

bobby melton 
Rating:
5.0

Customer did not leave a comment.

bob black 
Rating:
4.0

Very easy drop off

STACEY ROBICHAUD 
Rating:
3.0

Broken glass throughout the cab. Had to take time to clean that out. Windshield wipers are so old they smear debris across the windshield. Could see better when I didn't use them when it was raining. Overall, the vehicle needs some important maintenance performed.

David Watts 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

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